Problem syncing reading plans

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Comments

  • iCurteye
    iCurteye Member Posts: 28

    So there are concrete solutions to all users who are frustrated, here are some:

    -sell your licens, move on from logos

    -wait for the elusive update

    -do nothing and just move on to other software

    Whatever your decision, it will cost you money, do not forget about app feedback, give it a bad rating if that is how you feel. Probably will not do much good, but it just might prevent a new user from spending their cash on the system thinking the free app will work!

     

    B

  • Oh well, wish I knew it was going to break before I got months into a reading plan. I got way too excited about that feature...

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,489

    Jason - You can still complete your reading plan on your computer.

    macOS, iOS & iPadOS | Logs |  Install

  • Janis Lewman
    Janis Lewman Member Posts: 66

    Add a note to either Notes or the iCalendar (on the iPad) of what you've read or need to read using that device.  Simple /  interim fix / manual labor / clunky - yes...but it at least helps me keep track on the iPad until the problem is fixed and until I'm able to rely on the iPad and Mac talking to each other again. 

  • Of course, but that's less than exciting. Sitting on the front porch with my iMac and a cup of coffee!

  • I do admire your dedication with that workaround!

  • Brad Mortensen
    Brad Mortensen Member Posts: 2

    OK, I am going to weigh in (again) and am trying for straight talking and not godlessly snarky...just saying. :)

    Logos, as a user this whole thing is pretty hard to understand or accept. I am flabbergasted (great word) that this has not been resolved and that we continue to get the line that "it's coming some day". I can't fathom that Logos has not provided any type of work around for iPad and iPhone users. To add insult to injury, the ability to use my iPad was what prompted me to drop additional cash to upgrade to the new version of Logos.

    Your product is great but very expensive and I have a lot invested in it. It makes no sense that you can't get this working now or at least provide a reasonable work around for iPad / iPhone users. I have been driven to using YouVersion which is free and accessible on multiple platforms to track my daily reading plan. Not a bad solution but quite honestly really bugs me that I have $600+ sunk into Logos and its not able to do something as basic as track a reading plan on my iPad.

    I get that syncing apparently is a bit of a moon shot right now, but honestly I would settle for being able to set-up a reading plan on my iPad and not have it sync if that was an option. Unfortunately the way the app is written I can't even do that unless I use the default start at Genesis and go from there plan that incessantly pops up on my iPad.

    Could someone at Logos PLEASE either give a date when the iPad/iPhone app syncing issue will be fixed? Or do a quick and dirty app mod so we can have some control over our reading plans? Please throw us a bone beyond "It's coming".

    Thanks in advance!

    - Brad

     

     

  • Brad Vincent
    Brad Vincent Member Posts: 9

    To Brad Mortensen,

    From one Brad to another: I agree 100%.  My situation is the same as yours except I have over $1700 invested in Logos.  The ONLY reason I upgraded to Logos 4 was to be able to use the software on my iPhone.  When I got an iPad it was going to be a joy using the power of Logos everywhere.  But that was then and this is now. 

    I concur that at the very least, the programmers could disable the reading plan sync until they get it right and then install an in-app feature for a simple reading plan.

  • Trvlngnrs
    Trvlngnrs Member Posts: 6

    On the Logos homepage on my Mac,
    there is the ability to download the daily reading plan to my calendar.
    While it doesn't link to the text, it will allow me to continue on
    schedule with the one year reading plan. I'll also have it on my iPhone
    and iPad, so it will be more readily accessible throughout the day.

     

    Open Logos

    File

    Reading Plan

    Add: Bible, Passages, Start Date, Finish Date

    Export to iCal. The plan will appear on your iPhone, iPad calender.

     

    Hope that helps someone!

  • Michael Willemse
    Michael Willemse Member Posts: 27

    I am a bit confused about what is happening with reading plans ... maybe you'd like to comment on this Alabama?

    I am using logos (beta update stream) on a windows 7 (x64) system. I am currently on  4.5 Beta 5 (4.50.0.1336) on my desktop which, according to the release notes, contains sync 2 - the panacea to all our syncing ills [:)]. I also have an iPhone 4 (using Logos app v 1.8.2) on which I do most of my daily Bible readings. I am currently working off a plan to read OT | NT | Pss | Prov from the ESV six days a week. This reading plan syncs well with my desktop - within an hour or so. (I am on iteration 3 of this plan - but have not had any hiccups resulting in the creation of a new plan for 1 and a half months now.)

    Recently I noticed that Logos appeared to have sorted out the licencing issues with NIV and that these were also available on my iPhone (any update on NA27 yet?). I noticed this because last year's reading plan "NIV 2010" suddenly showed up on my iPhone. The strange thing is that I had deleted this plan from my desktop 2-3 months back - which seems to indicate that the sync profile from which the iPhone gets its data had not been updated for some time?

    Seeing that I now had the 2011 update to the NIV on my iPhone (I'd previously been reading this for devotions on my desktop), I created a new reading plan for that Bible version to see if it would sync to the iPhone. As yet (2-3 weeks down the track), this plan has yet to show on my iPhone. The NIV 2010 plan was still showing until this morning when I deleted it.

    Some questions for Alabama ...

     

    1. Should sync 2 be functioning now (since it is included in the beta desktop release) or is this awaiting an update to the iPhone app? (Is there a beta channel for the iPhone too?)
    2. Why does my ESV plan work well yet sync is not picking up my reading plan for the 2011 NIV? (Though I have this resource available on my iPhone.)
    3. Do you know when NA27 and associated resources like Metzger's textual commentary will be available on the iPhone?

    PastorMike

     

  • Graham Criddle
    Graham Criddle MVP Posts: 32,478

    Hi Michael

    Not Alabama but....

    I am currently on  4.5 Beta 5 (4.50.0.1336) on my desktop which, according to the release notes, contains sync 2

    I haven't seen references to sync 2 in the release notes, can you tell me which ones it is in please?

    Should sync 2 be functioning now (since it is included in the beta desktop release) or is this awaiting an update to the iPhone app? (Is there a beta channel for the iPhone too?)

    My understanding is that when sync 2 is available on the desktop it will need an update to the iPad app as well.

    I am not aware of a beta channel for the iPhone / iPad app

    Recently I noticed that Logos appeared to have sorted out the licencing issues with NIV and that these were also available on my iPhone (any update on NA27 yet?). I noticed this because last year's reading plan "NIV 2010" suddenly showed up on my iPhone. The strange thing is that I had deleted this plan from my desktop 2-3 months back - which seems to indicate that the sync profile from which the iPhone gets its data had not been updated for some time?

    I wonder whether the appearance of the reading plan and the availability of NIV on the iPhone are related or whether the reading plan just appeared when it did in relation to the sync issues.

    Hope these thoughts are useful

    Graham

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,489

    Should sync 2 be functioning now (since it is included in the beta desktop release) or is this awaiting an update to the iPhone app?

    A major feature of 4.5 is an improved sync infrastructure for highlighting and notes. It is "behind the scenes." I am not a programmer, but I assume that it is "working" now for those who are on beta channel. The iPad app, however, is NOT yet working with sync v2. An update will be needed later.

    Why does my ESV plan work well yet sync is not picking up my reading plan for the 2011 NIV?

    I don't know. One question, however. When you say that the ESV plan is "working well," do you mean that you can mark "read" on your iPad and minutes later it is "marked read" on your desktop computer? It is well documented that it can take up to two weeks for a reading plan to populate on the mobile device (because of the sync issues).

    Do you know when NA27 and associated resources like Metzger's textual commentary will be available on the iPhone?

    Sorry, no. I am just a volunteer, as are all the MVP's. We do not have any "insider" info on things like that. As you may have read elsewhere, it is the policy of Logos to make resources available to users on as many devices as possible. The publishers, however, must agree to this. Thankfully the NIV was recently made available to us.

    macOS, iOS & iPadOS | Logs |  Install

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,489

    I haven't seen references to sync 2 in the release notes, can you tell me which ones it is in please?

    Sure. (Bold type is mine)


    Please Note: Important Change to Synchronization coming for Notes*, custom Highlighting styles*, Favorites, and some Preferences**

    When 4.5 Beta 1 is released, Logos 4 will be using the new Sync v2 service to synchronize your Notes*, custom Highlighting styles*, Favorites, and some Preferences**. This is similar to the change to Sync v2 for Copy Bible Verses during the 4.3 Beta.

    This change will affect those users who log in under the same account on two computers, where one is running the stable 4.3 version and the other is running the 4.5 Beta:

    • Changes made to the features above on the computer running 4.3 will not be synchronized to the computer running the 4.5 beta. 
    • Changes made to these features on the computer running the 4.5 Beta, will not be synchronized to the 4.3 install.
    • All other data will continue to sync to the server normally.
    • When the stable version is updated to 4.5, modified items will be sent to the Sync v2 service and merged with your current data.

    *IMPORTANT: The 4.5 Beta will include major improvements to how Notes and Highlighting are saved and how they reference custom styles. More information about this will be provided prior to release. Due to these improvements, and the Sync v2 changes, the usual warnings about participating in Logos 4 Beta testing are especially important to consider.

    **Sync v2 for certain Preferences, such as SavedResourcePosition, will improve syncing of these values with mobile clients.



    macOS, iOS & iPadOS | Logs |  Install

  • Michael Willemse
    Michael Willemse Member Posts: 27

    Graham

    Thanks for your quick reply.

    I am currently on  4.5 Beta 5 (4.50.0.1336) on my desktop which, according to the release notes, contains sync 2

     I haven't seen references to sync 2 in the release notes, can you tell me which ones it is in please?

    In the release notes for 4.5 Beta 1 (http://wiki.logos.com/Logos_4.5_Beta_1) it says "Synchronization: Sync v2 implemented for Notes, custom Highlighting styles, Favorites, and certain Preferences, such as SavedResourcePosition."

    I took this as saying that sync v2 was implemented in this release but maybe that's not correct?

    Should sync 2 be functioning now (since it is included in the beta desktop release) or is this awaiting an update to the iPhone app? (Is there a beta channel for the iPhone too?)

    My understanding is that when sync 2 is available on the desktop it will need an update to the iPad app as well.

    I am not aware of a beta channel for the iPhone / iPad app

    Thanks for explaining this.

    Recently I noticed that Logos appeared to have sorted out the licencing issues with NIV and that these were also available on my iPhone (any update on NA27 yet?). I noticed this because last year's reading plan "NIV 2010" suddenly showed up on my iPhone. The strange thing is that I had deleted this plan from my desktop 2-3 months back - which seems to indicate that the sync profile from which the iPhone gets its data had not been updated for some time?

    I wonder whether the appearance of the reading plan and the availability of NIV on the iPhone are related or whether the reading plan just appeared when it did in relation to the sync issues.

    You may be right. However when I first purchased the iPhone I noticed that my NIV reading plan did not sync through and I seem to recall reading something (or maybe this was just an assumption I had made) that this was because the resource it referred to was not available on the iPhone. I had subsequently checked a few times to see if NIV was available and it wasn't. However when the NIV reading plan appeared, I checked and saw that the NIV versions were now available so I assumed that the reading plan had appeared because the resource it referred to was now available (1+1=2). However I accept that this may simply be coincidence.

    Any idea when NA27 / UBS4 will be available?

    PastorMike

     

  • Graham Criddle
    Graham Criddle MVP Posts: 32,478

    Thanks Alabama.

    I remember now!

    I knew that v2 was coming in 4.5 but had forgotten that it was there from beta1

    Graham

  • Graham Criddle
    Graham Criddle MVP Posts: 32,478

    Hi Michael

    In the release notes for 4.5 Beta 1 (http://wiki.logos.com/Logos_4.5_Beta_1) it says "Synchronization: Sync v2 implemented for Notes, custom Highlighting styles, Favorites, and certain Preferences, such as SavedResourcePosition."

    I took this as saying that sync v2 was implemented in this release but maybe that's not correct?

    Thanks for the pointer, I had missed it. Having seen it, I believe it to be correct.

    Any idea when NA27 / UBS4 will be available?

    Sorry, as Alabama, I have no knowledge about this.

    Graham

  • Michael Willemse
    Michael Willemse Member Posts: 27

    Why does my ESV plan work well yet sync is not picking up my reading plan for the 2011 NIV?

    I don't know. One question, however. When you say that the ESV plan is "working well," do you mean that you can mark "read" on your iPad and minutes later it is "marked read" on your desktop computer? It is well documented that it can take up to two weeks for a reading plan to populate on the mobile device (because of the sync issues).

    Yes - that is what I mean. Normally when I mark the day's readings as "read" on my iPhone, it updates the desktop app within an hour or so. The only time I had a bit of trouble was when I was out of the country for a couple of days and had data roaming turned off. When I came back, the iPhone said it could not retrieve sync data and created a new reading plan which appeared pretty soon afterwards on the desktop.

    I am not sure how well it syncs the other way (if I mark things as "read" on the desktop) but will give it a go and see.

    PastorMike

     

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,489

    Normally when I mark the day's readings as "read" on my iPhone, it updates the desktop app within an hour or so.

    You are blessed. This is not the case for many of us. In fact, often checking "Read" on the iPad will create a duplicate on the computer.

    macOS, iOS & iPadOS | Logs |  Install

  • Michael Willemse
    Michael Willemse Member Posts: 27

    Tried marking my daily reading plan on desktop. Did not update iPhone. When I subsequently updated the iPhone, it created a new plan on the desktop. Guess I'll stick to updating on the iPhone (in my current "blessed" state) till sync v2 is up and running.

  • iCurteye
    iCurteye Member Posts: 28

    As well all, please consider leaving negative feedback on Logos App as it is still rated as 4 to 4 1/2 stars, mind you only about 50 people responded and i know there is 40-50 threads about no reading plan.  We need to warn potential new users that what they advertise is NOT what you get!

  • Mike N
    Mike N Member Posts: 1

    My reading plan has created 9 duplicate plans.  I've now finished that plan.  Do you know of any easy way to delete those duplicate plans on my ipad and iphone?

  • iCurteye
    iCurteye Member Posts: 28

    It's been awhile since I have actually had a plan on my device, but you can do one of two things: 1) on iPhone, with your plans are, swipe the plan to left that you want to delete and a confirm DELETE button will pop up, press it.  2). On your Logos desktop, click on your reading Plan, then file, delete, or in one if the menus then delete (the drop down tab things).

    In either case your deletion will not sync!

  • Janis Lewman
    Janis Lewman Member Posts: 66

    Thank you for that great tip.  Finally....I now have all multiple versions of my reading plans OFF my iPad.  One minor annoyance gone for 2011!    I'll track them on my iMac regardless where I might read them.  Maybe one day the programmers will be able to figure out how to solve the sync problem.  Best wishes to all of you for a pleasant New Year.

  • Kristen
    Kristen Member Posts: 5

    Same here. I figure it's holiday time, so I'll read along sans plan for a while. :)