Large Note File Sync

I just wanted to check up with several users who were having difficulties syncing notes/highlights to the mobile app. At the time we thought this might be to "large" amounts of notes & highlights. If you were having problems with this, could you give an update?

If you are still having problems, please include the following:

The app version you are using (Logos or Vyrso; release number)
Desktop version you are using (Mac or PC; release number)
What mobile device are you using? What are the specs?
What version of iOS are you running?

Thanks. Smile

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Tom Gindrup

I am still having trouble syncing.

Tom Gindrup

I am still having trouble syncing.

For some reason, I didn't see your questions when I originally posted

The app version you are using (Logos or Vyrso; release number)

Version 2.0.2

(2.0.2.2368 2012-02-01 15:10:35 PST)

Desktop version you are using (Mac or PC; release number)

Logos Bible Software 4.5b Beta 4 (4.52.0.1905) (Update Channel: beta)

What mobile device are you using? What are the specs?

iPad 2 16GB WiFi + 3G (GSM) with 4.1GB Free

What version of iOS are you running?

5.1 (9B176)

Tom Gindrup

I'm too distracted to be posting

Question #1 Logos

Question #2 Mac

Stephanie Launier

Good afternoon,

1. Logos, 2.0.2.2368 2012-02-01 15:10:35 PST

2. Mac running Lion (OS 10.7.3), 4.2b SR-1 (4.22.5.1109)

3. iPad 1 (16 GB) AND iPhone 3GS (8 GB)

4. 5.1

I am not able to sync highlights created in a custom palette. Other highlights are syncing seamlessly. Thank you for your continued attention to this matter.

Danny Parker

The app version you are using (Logos or Vyrso; release number)
Desktop version you are using (Mac or PC; release number)
What mobile device are you using? What are the specs?
What version of iOS are you running?

PC Windows 7 - 4.5b Beta 4 (4.52.0.1905)

IPAD 2 (32g - 12 gig free) IOS 5.1 - Logos app 2.0.1, Vyrso app 2.1.0 - All files synced on both apps, neither crash - all is well

Ipod Touch 3gen (32g - 12 gig free) IOS 5.1 - Logos 2.0.1 - all files synced - all is well, Vyrso app 2.1.0 - large highlight file never syncs, other files seem to sync eventually prior to app crashing - app always crashes in 3-5 minutes.

Danny Parker

Here is the log from Vyrso.8424.vyrso problem.zip

JT (alabama24)

I am not able to sync highlights created in a custom palette.

Stephanie - Are the highlights unusual? Do they use graphics? Are they just plain highlighters?

Gerard Lim

Alabama,

My iPad still can't sync because I've a few huge highlighting files. My iPad won't even load the original highlight note files and created a copy instead (for e.g. Gerard is the original note file on the desktop, on the iPad it's just Gerard(2). The preset note files like Emphasis Markup, Highlighter Pens, Inductive, Solid Colors all become copies with '(2)' besides them.

My versions:

1. Logos 2.0.2

2. PC 4.5a SR-1

3. Original iPad with 32GB Wifi only.

4. iOS 5.0.1 then recently upgraded to iOS 5.1

Note: my iPhone 4S didn't have any problems from the beginning.

Thanks

Stephanie Launier

Highlights contain images (I used Pages and Skitch Plus to create them).

JT (alabama24)

Highlights contain images

That feature is not currently available. There are "hopes" to bring it in a later release, but Logos has not given any time table.

JT (alabama24)

4.2b SR-1 (4.22.5.1109)

I found your problem. You are not up to date. You must be running 4.5. Sorry I didn't catch this earlier. Do you not have your computer set to automatic updates?

Stephanie Launier

it is set to auto update and in fact just updated recently... I just ran the updater again and nothing is popping up... logos still says 4.2.

JT (alabama24)

Here is the link to download the app manually:

Logos 4 Mac Installer

JT (alabama24)

it is set to auto update and in fact just updated recently... I just ran the updater again and nothing is popping up... logos still says 4.2.

If the manual update doesn't work for you, I would advise calling Logos during business hours. Your copy of Logos was released May 25th of last year. There have been 18 "stable" updates since!

FYI - a list of these updates can be found in the wiki: http://wiki.logos.com/Logos_4_Release_Notes

Lawrence Young

I just wanted to check up with several users who were having difficulties syncing notes/highlights to the mobile app. At the time we thought this might be to "large" amounts of notes & highlights. If you were having problems with this, could you give an update?

If you are still having problems, please include the following:

The app version you are using (Logos or Vyrso; release number)

Desktop version you are using (Mac or PC; release number)

What mobile device are you using? What are the specs?

What version of iOS are you running?

Thanks.

1. App Version 2.0.2

2. Desktop Version 4.5a SR-1

3. iPad 2 16 gig

4. iOS 5.1

I'm still having a problem with the size of my font. I create a note on my laptop using the default font, size 11 and it gets translated to my iPad in two different size fonts. Half the note seems to be font size 11 and the rest seems to be twice that. It's very random, showing up in different places in different notes. The note files aren't very large, about 325 words.

Will the upcoming app release correct this?

Thanks for any help you can offer.

Tom Gindrup

I don't know if something has changed on the server - no new version on my iPad, but I've noticed "some" highlighting on my iPad just now. I have several highlight 'files' and I'm not sure if what showed up is from one of the large ones or not (is there an easy way to tell?). I also don't know when it they showed up. Have been to Genesis in a while, so they may have been there all along. But I've got some of the highlights that are from my Mac showing up on my iPad.... happy dance time!

JT (alabama24)

I'm not sure if what showed up is from one of the large ones or not (is there an easy way to tell?)

The way that I would test this is to find an inconspicuous spot and create a highlight in L4, saving the note to the note file in question. Then you can open your Logos mobile app to that resource & location & see if it appears. NOTE: Make sure to kill the app first… often the app will not automatically sync when being turned off in its "hibernation" state.