Large Note File Sync
I just wanted to check up with several users who were having difficulties syncing notes/highlights to the mobile app. At the time we thought this might be to "large" amounts of notes & highlights. If you were having problems with this, could you give an update?
If you are still having problems, please include the following:
- The app version you are using (Logos or Vyrso; release number)
- Desktop version you are using (Mac or PC; release number)
- What mobile device are you using? What are the specs?
- What version of iOS are you running?
Thanks. 
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I am still having trouble syncing.
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Tom Gindrup said:
I am still having trouble syncing.
For some reason, I didn't see your questions when I originally posted
alabama24 said:The app version you are using (Logos or Vyrso; release number)
Version 2.0.2
(2.0.2.2368 2012-02-01 15:10:35 PST)
alabama24 said:Desktop version you are using (Mac or PC; release number)
Logos Bible Software 4.5b Beta 4 (4.52.0.1905) (Update Channel: beta)alabama24 said:What mobile device are you using? What are the specs?
iPad 2 16GB WiFi + 3G (GSM) with 4.1GB Freealabama24 said:What version of iOS are you running?
5.1 (9B176)
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I'm too distracted to be posting
Question #1 Logos
Question #2 Mac
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Good afternoon,
1. Logos, 2.0.2.2368 2012-02-01 15:10:35 PST
2. Mac running Lion (OS 10.7.3), 4.2b SR-1 (4.22.5.1109)
3. iPad 1 (16 GB) AND iPhone 3GS (8 GB)
4. 5.1
I am not able to sync highlights created in a custom palette. Other highlights are syncing seamlessly. Thank you for your continued attention to this matter.
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- The app version you are using (Logos or Vyrso; release number)
- Desktop version you are using (Mac or PC; release number)
- What mobile device are you using? What are the specs?
- What version of iOS are you running?
PC Windows 7 - 4.5b Beta 4 (4.52.0.1905)
IPAD 2 (32g - 12 gig free) IOS 5.1 - Logos app 2.0.1, Vyrso app 2.1.0 - All files synced on both apps, neither crash - all is well
Ipod Touch 3gen (32g - 12 gig free) IOS 5.1 - Logos 2.0.1 - all files synced - all is well, Vyrso app 2.1.0 - large highlight file never syncs, other files seem to sync eventually prior to app crashing - app always crashes in 3-5 minutes.0 -
Here is the log from Vyrso.8424.vyrso problem.zip
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Stephanie Launier said:
I am not able to sync highlights created in a custom palette.
Stephanie - Are the highlights unusual? Do they use graphics? Are they just plain highlighters?
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Alabama,
My iPad still can't sync because I've a few huge highlighting files. My iPad won't even load the original highlight note files and created a copy instead (for e.g. Gerard is the original note file on the desktop, on the iPad it's just Gerard(2). The preset note files like Emphasis Markup, Highlighter Pens, Inductive, Solid Colors all become copies with '(2)' besides them.
My versions:
1. Logos 2.0.2
2. PC 4.5a SR-1
3. Original iPad with 32GB Wifi only.
4. iOS 5.0.1 then recently upgraded to iOS 5.1
Note: my iPhone 4S didn't have any problems from the beginning.
Thanks
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Highlights contain images (I used Pages and Skitch Plus to create them).
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Stephanie Launier said:
Highlights contain images
That feature is not currently available. There are "hopes" to bring it in a later release, but Logos has not given any time table.
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sad... let me be sure I understand, tho... if even a single highlight within the custom palate contains an image, the palette will not sync? I ask because the custom palettes I have created contain mostly images, but there are some styles which are simply a combination of background color and borders. NONE of them are syncing. (Just to be clear). I will try creating a palette without images and get back to you.
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Stephanie Launier said:
if even a single highlight within the custom palate contains an image, the palette will not sync?
I didn't say that, but I don't know the answer. I don't think the two are related.
Stephanie Launier said:I will try creating a palette without images and get back to you.
Just try a stock one from Logos & see.
Are your note files large? How do you define "large"? [When I was first beta testing the 2.0 version of the app, I had a note file with more than 100 printed pages of notes. Essentially, it was a years worth of highlights in one bible translation. That is small compared with some users, but larger than many of the other beta testers.]
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ok...
I have created a new palette on my iMac with 3 new styles consisting only of highlighting, borders and text markups. Neither the palette nor the highlights created using it sync to my iPad.
Also, (as a test) I changed a highlight in a previously synced passage to a highlight which includes an image and there was no change at all. I understand now that the highlights with images will not sync, but I expected the change to show as an erased or nonexistent highlight.
btw - I am using NASB 1995 as my text, just in case that should prove relevant.
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Stephanie Launier said:
4.2b SR-1 (4.22.5.1109)
I found your problem. You are not up to date. You must be running 4.5. Sorry I didn't catch this earlier. Do you not have your computer set to automatic updates?
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I tried a few highlights using only the built-in palettes... no go to the sync. [:(]
in answer to the question about how I define large... i do not, yet, have my notes copied from my print Bible into Logos. Currently, I am working on transferring both highlights and notes one book at a time. I am just starting my second book. The first was done entirely using built-in palettes; for the second, I have added about 50 custom highlight styles (something new I learned after I finished the 1st book). There are only about 1000 individual words which are highlighted. Notes are only a few words each and fewer than 100 of those.
Additional note... the highlights done in the first book are synced. The new highlights (custom palette and built-in palettes alike) are the ones not syncing.
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I think you missed my last post… You need to be updated to Logos 4.5 (current version is 4.5a SR-1).
By the way, are you using more than 1 computer? Is it possible one computer is up to date?
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it is set to auto update and in fact just updated recently... I just ran the updater again and nothing is popping up... logos still says 4.2.
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Here is the link to download the app manually:
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thank you... downloading now.
I appreciate all of your help! I will let you know if this solves the mystery for me [:)]
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Stephanie Launier said:
it is set to auto update and in fact just updated recently... I just ran the updater again and nothing is popping up... logos still says 4.2.
If the manual update doesn't work for you, I would advise calling Logos during business hours. Your copy of Logos was released May 25th of last year. There have been 18 "stable" updates since!
FYI - a list of these updates can be found in the wiki: http://wiki.logos.com/Logos_4_Release_Notes
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Now every time I click the sync arrows, I get the yellow triangle indicating an error... grr (frustration!)...
I am now using Logos Bible Software 4.5a SR-1 (4.51.0.2057), thanks to Alabama24!
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Good news! Despite the sync error triangle, my highlights (except those from the custom palette which contains styles with images) are now synced!
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Stephanie Launier said:
Now every time I click the sync arrows, I get the yellow triangle indicating an error... grr (frustration!)...
The change from 4.2b to 4.5a is a BIG one. Highlights are now considered notes, and have note files. There will be a considerable amount of info which will need to sync up with the server.
I know that some users have had difficulties with the yellow triangle. I think that these problems have been mostly temporary, sometimes due to server issues at Logos. Another user was complaining tonight, so this may be the case… Is your computer indexing now? You may just need to give your computer some time to get things sorted out.
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Stephanie Launier said:
Good news! Despite the sync error triangle, my highlights (except those from the custom palette which contains styles with images) are now synced!
Good to hear. [:)]
You will have a lot to learn about 4.5. There have been many improvements since 4.2b! Feel free to start a new thread if you have questions about new features.
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Alabama, any updates on the ability to sync my notes / highlighting?
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Tom Gindrup said:
Alabama, any updates on the ability to sync my notes / highlighting?
Sorry, no. I forget if you mentioned Vyrso. Have you tried the 2.1 version?
It is my understanding that the 2.1 version of Logos got stuck in the approval process with Apple. We were at 2.1 RC4 for a while, but recently have moved to 2.1.1 b1. There are no release notes… I am not sure if 2.1.1 is a move to get through the approval process, or it new work has been done in other areas.
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Actually, I forgot that I did get an update… they have confirmed the issue with via logs from a user. That update was a week ago. [:)]
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Tom Gindrup said:
Alabama, any updates on the ability to sync my notes / highlighting?
Hi Tom,
A case was written up concerning large Note/Highlight syncing - I've been able to reproduce it consistently. I don't know the status of the case at the moment but will check with Development and get back to you on this thread. Thanks for your patience.
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GREAT!!! Thank you so much. I'm really looking forward to having all my mark-ups on the iPad
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alabama24 said:
Have you tried the 2.1 version?
Yes and the highlighting / notes don't show-up there either. I thought I'd posted that, but can't find it. Guess I'm getting old
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