Crash
Comments
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Reinstalling and and selecting 'Reset Workspace' make no difference. Verbum 8 just doesn't work. I tried Logos 8 was better but eventually crashed, perhaps because I tried to change the text size and go to two columns. Have not bothered to reload.
Verbum iOS was fine yesterday. When I tried this evening just crashed., The only difference is that I upgraded to MacOS Verbum 8 yesterday.
David, there is an issue with the current Verbum 8 app, we are expediting a review with Apple, but we have to wait for them. Did you attempt to install the pre-release via TestFlight as outlined earlier in this thread?
Any issues with the Logos app? Or might we see that in a day or two
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I tried the Test Flight beta app and you need a code to start it up. I am waiting as well. Hoping it will be available before Bible study tonight but looking doubtful.
Same here on the hoping post though I have a group to lead on Sunday... Fingers crossed it gets fixed by then! I haven't tried the test flight though
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The new app in test flight is working well.
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I don’t have access to the Code to get it working though.
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There is no need for a redeem code in TestFlight. Once TestFlight is installed on your device, you should just have to follow one of these links (from your mobile device) to install the app from TestFlight.
FSB - https://testflight.apple.com/join/FNWhic7i
Logos - https://testflight.apple.com/join/ftLCn5d6
Verbum - https://testflight.apple.com/join/MBY04Qmv0 -
I was on the Logos app beta and successfully installed 8.0.1 on both iPad (mini) and iPhone (SE). So far they seem stable. Thanks for the quick fix.
Still waiting for the other apps to officially become available. Trying not to have too many apps on beta... as I understand once you're on beta you can't get out of that (please confirm).
Thanks,
Peter
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I did after posting. Verbum 8 beta ran for about 10 minutes and then crashed when I tried to a download. I'll wait for the fix.
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So, did Apple give ANY timeframe for approval?
WIN 11 i7 9750H, RTX 2060, 16GB RAM, 1TB SSD | iPad Air 3
Verbum Max0 -
Got it. Thanks. I was downloading the app and starting it manually instead of the link.
Don
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I was going to install test flight but it wanted to install over my current app. Will it erase everything if I do? How do I update to the stable app after the fact if i go with test flight?
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I was going to install test flight but it wanted to install over my current app. Will it erase everything if I do? How do I update to the stable app after the fact if i go with test flight?
Your settings and downloaded resources will likely remain. Once the regular version comes out, you can install it like any normal update from the app store.
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Thank you Armin. Hopefully the update will be live today if not I'll try the test flight route
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So, did Apple give ANY timeframe for approval?
Unfortunately Apple doesn't provide any such information.
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Updates for Biblia, Logos Bible and Verbum have been approved by Apple and should be available in the AppStore soon. We are still awaiting approval for the FSB and Faithlife eBooks apps.
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Updates for Biblia, Logos Bible and Verbum have been approved by Apple and should be available in the AppStore soon. We are still awaiting approval for the FSB and Faithlife eBooks apps.
Thanks Todd! Nothing yet for me but I'll keep checking
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Updates for Biblia, Logos Bible and Verbum have been approved by Apple and should be available in the AppStore soon. We are still awaiting approval for the FSB and Faithlife eBooks apps.
Todd I installed the 8.0.1 update from the app store and my ipad mini is still crashing on startup. Tried numerous times
iPad mini model MK9N2LL/A
iOS 12.1
I tried to reset the workspace as well
EDIT: I also tried rebooting my iPad and installing the testflight version just in case they were different. The first startup it stayed open but froze. Force closed it and now it crashes as startup again [:'(]
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Sadly likewise. Screen shot from iPad
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I finally caved and installed the testflight version but that one crashes too. I sent the logs to Kevin Byford but looking at the log it doesn't really say much except my device info.
I know the ipad mini can't install or run any apps with AR features. Could that be something related to the crashing here?
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Logos 8.0.1 works better. It seems that specific books after downloading cause crashes and have to be removed. Screen shot of one culprit attached.
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I finally caved and installed the testflight version but that one crashes too. I sent the logs to Kevin Byford but looking at the log it doesn't really say much except my device info.
I know the ipad mini can't install or run any apps with AR features. Could that be something related to the crashing here?
The TestFlight and the AppStore versions of 8.0.1 are the same.
To recap, working fine currently on your iPhone but not our your iPad? This may be related to which resources are downloaded on the device. I'll be looking through our crash reports, but re-installing the app may help.
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I finally caved and installed the testflight version but that one crashes too. I sent the logs to Kevin Byford but looking at the log it doesn't really say much except my device info.
I know the ipad mini can't install or run any apps with AR features. Could that be something related to the crashing here?
The TestFlight and the AppStore versions of 8.0.1 are the same.
To recap, working fine currently on your iPhone but not our your iPad? This may be related to which resources are downloaded on the device. I'll be looking through our crash reports, but re-installing the app may help.
Yes sir. Working on my iPhone 7 running iOS 11.4.1 but NOT working on my iPad mini running 12.1. For the record I download a ton of resources onto my iPad because I'm not always near wifi. I deleted the app and will redownload on my iPad... this makes me sad but I'll get it done. I'm worried I'll run into this issue again though when I start redownloading all my resources.
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Update: Deleting and Reinstalling has seemed to fix it for me on my iPad mini. Stable at moment but it is doing an immense amount of thinking and reconfiguring so if it crashes I'll let you know... waiting for cards and notes to transfer over.
My question now is... how should I proceed? Do I not download any resources? Do I download in pieces and if it crashes uninstall/reinstall all over again? This seems like it would be a tedious process
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If you do download books you may find what I have found that specific items causes Logos 8.0.1 to crash. In my case Stromateis Book One to Three (Catholic University of America). I have tried more than once and it always crashes. I can use 'Reset Workspace' to reset and remove it. I make sure each download functions correctly before attempting another one. I would never have installed Verbum 8 for iOS had I known. Would like to go back to 7.
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Is this the right place to post for the FL Ebooks? If so:
The Ebooks Reader App (once known as Vyrso) is crashing on all my devices. iPhone 8 Plus, iPhone 7plus, iPad mini. I can log in and then....Bang...Pow...Crash. Reinstalling goes as far as logging in, opening the bible and then...she goes belly up.
Edit: Update
By reinstalling and logging on with a test account everything works for that test account. Log into my own account and it crashes. the behavior is the same on all my devices mentioned above. So it might be an issue with my account?
My Logos Bible app works fine. The Ebook Reader crashes every time.
Am I the only one? If so, maybe I need to call in....
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Verbum is broken again. It may be linked to one book (Aristotle, volume 1) which crashes on opening.
”Reset Workplace“ seems to work to make it stop crashing, and I didn’t lose my library. But this never happened before the current version.
WIN 11 i7 9750H, RTX 2060, 16GB RAM, 1TB SSD | iPad Air 3
Verbum Max0 -
I've been more fortunate. Verbum was crashing every time I attempted to open it. I didn't check the forum. I uninstalled the app, hard started the iPad and reinstalled the app. It worked.
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Update 2: My app has been fairing ok since the update but it is still crashing at times. Don't get me wrong, it is usable but I've had it crash while: a note is processing, reading, and switching tabs so I'm not quite sure what is causing it.
Also, highlights are SLOW. The first highlight I make is quick but ones after that can take up to a minute or more to display. Secondly, My dictionary feature is all off. I selected a word yesterday to get a definition and it pulled the definition from an Osborne commentary and I know I have my English dictionaries prioritized higher than that and yes they are downloaded. Finally on more resources than not, when I open a book I can only view a portion of it, e.g. can only scroll up and down about a page, like it is stuck loading/downloading. This is on downloaded resources too. To fix I force close the app and when it reloads it is fine.
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I wrote to soon. While the app launches and I've been able to re-download resources I now suffer from another issue reported on another forum - the blank screen issue which can strike at any time. I may be able to open a resource and read it but switch to another and I get just a white screen. I've refreshed the app and the background to it. I've hard started the iPad. Nothing fixes this.
I'm simply going to wait for the fix. I have Android phones and tablet, so I'm not under pressure.
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I forgot to add that as well. Black resources here too
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If you do download books you may find what I have found that specific items causes Logos 8.0.1 to crash. In my case Stromateis Book One to Three (Catholic University of America). I have tried more than once and it always crashes. I can use 'Reset Workspace' to reset and remove it. I make sure each download functions correctly before attempting another one. I would never have installed Verbum 8 for iOS had I known. Would like to go back to 7.
David, thank you very much for this information, it was most helpful. The crash in Stromateis will be fixed in the release following 8.0.2 (which hopefully will come out today). If there are other specific resources you notice crash the app when downloaded, let me know and I'll make sure the fix works for them as well.
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