Search bug on ebooks.faithlife.com

Rosie Perera
Rosie Perera Member Posts: 26,202 ✭✭✭✭✭
edited November 20 in Resources Forum

All searches for this title or any subset of it, in quotes or not, fail to find the resource page, though it does exist.

Struggling with Evangelicalism: Why I Want to Leave and What It Takes to Stay

https://ebooks.faithlife.com/product/209106/struggling-with-evangelicalism-why-i-want-to-leave-and-what-it-takes-to-stay

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Comments

  • MJ. Smith
    MJ. Smith Member, MVP Posts: 53,035 ✭✭✭✭✭

    weekly bump for attention 1

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • NB.Mick
    NB.Mick Member, MVP Posts: 15,837 ✭✭✭

    All searches for this title or any subset of it, in quotes or not, fail to find the resource page, though it does exist.

    Not sure whether it's a bug or a not-thought-through feature... assuming you see the same as I do: What the store at ebook.faithlife.com does is using two predefined defaults about the books we want to search for: "available to me" and "live". As an international customer I'm often getting frustrated by the first one, but this time it's the second one, you need to deselect the 'breadcrumb' "live" of the facet filter, then you should see the expected result. 

    Of course it would be helpful if a filtered search about to come up with the "no results" page would instead offer a non-filtered search.

    Have joy in the Lord! Smile

  • Rosie Perera
    Rosie Perera Member Posts: 26,202 ✭✭✭✭✭
    https://community.logos.com/discussion/comment/1171260#Comment_1171260

    you need to deselect the 'breadcrumb' "live" of the facet filter, then you should see the expected result.

    Can't do that. The "Live" checkbox is not visible in search results, and if I deselect it before running the search, it gets popped back in again automatically to the search URL parameters. If I delete it and post just this URL:

    https://ebooks.faithlife.com/search?query="Struggling with Evangelicalism%3A Why I Want to Leave and What It Takes to Stay"&sortBy=Relevance&limit=60&page=1&ownership=all

    ...the site still automatically adds the two unwanted parameters back in (my bold below). It's impossible to do a search with them off:

    https://ebooks.faithlife.com/search?query=%22Struggling%20with%20Evangelicalism%3A%20Why%20I%20Want%20to%20Leave%20and%20What%20It%20Takes%20to%20Stay%22&sortBy=Relevance&limit=60&page=1&ownership=all&filters=status-live_Status&geographicAvailability=availableToMe

    That is a bug.

  • Graham Criddle
    Graham Criddle Member, MVP Posts: 32,427 ✭✭✭
    https://community.logos.com/discussion/comment/1171277#Comment_1171277

    I agree it’s a bug but, if it helps, you can search for it successfully on the Logos.com site.

  • NB.Mick
    NB.Mick Member, MVP Posts: 15,837 ✭✭✭
    https://community.logos.com/discussion/comment/1171277#Comment_1171277

    you need to deselect the 'breadcrumb' "live" of the facet filter, then you should see the expected result.

    Can't do that. The "Live" checkbox is not visible in search results

    .... if there's no result at all - if there are results, it is shown (such when not using a phrase search, but just typing/pasting the title or part of it - indicated in my screenshot with the arrow pointing to the absence of a quote mark - and can be deselected):

    image

    which then gives

    image

    (noting that I probably wouldn't have taken notice of the book and thus only this thread made me pre-order it, thanks Rosie!)

    if I deselect it before running the search, it gets popped back in again automatically to the search URL parameters
    yes, that's unfortunate and very unhelpful, I agree with you.

    Logos.com, by the way, automatically adds the "available to me" parameter, but not the "live" parameter when searching. Still annoying (especially when the autocomplete shows that a title is there, but then it doesn't show up). Both lack negative facet searches and a "search in the results" feature for refinements, which would keep existing filters when entering a new search argument in the box.

     

    Have joy in the Lord! Smile

  • Daniel Motley (Logos)
    Daniel Motley (Logos) Member, Logos Employee Posts: 292

    Hi all,

    I've sent a request to our dev team about removing the automatic "Live" tag to search. I have a feeling there was a reason for doing that which I'm not currently privy to but I'll follow up once I have more information.

    Product Manager, Faithlife

  • NB.Mick
    NB.Mick Member, MVP Posts: 15,837 ✭✭✭
    https://community.logos.com/discussion/comment/1171906#Comment_1171906

    Hi all,

    I've sent a request to our dev team about removing the automatic "Live" tag to search. I have a feeling there was a reason for doing that which I'm not currently privy to but I'll follow up once I have more information.

    Thanks, Daniel!

    Have joy in the Lord! Smile

  • DMB
    DMB Member Posts: 3,087
    https://community.logos.com/discussion/comment/1171282#Comment_1171282

    you need to deselect the 'breadcrumb' "live" of the facet filter, then you should see the expected result.

    Can't do that. The "Live" checkbox is not visible in search results

    I can't speak for Rosie, but on the ipad mini (Safari), the filter-blocks are hidden under the top panel. They're visible, if you do a pull-down, but immediately re-hide, and thus are not accessible.  As mentioned, and additionally, Logos.com doesn't have this problem.
  • SineNomine
    SineNomine Member Posts: 7,043
    https://community.logos.com/discussion/comment/1171906#Comment_1171906

    'll follow up once I have more information.

    Do you have any now?

    “The trouble is that everyone talks about reforming others and no one thinks about reforming himself.” St. Peter of Alcántara

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