Unable to select text or use three-dot menu

Hi--

I looked to see if there was a similar report but I didn't find one. My apologies if I'm duplicating something.

Ever since the Nov 4th update, I can no longer select text for highlighting or to make notes in many, but not all, titles. It appears everything works as expected in bibles and reference texts, but not in monographs -- although that's my impression and not necessarily accurate.

As well, the three-dot menu and read-aloud icons do nothing -- but only when I am in those same books. The icons work as expected when I am in a bible.

I have reported this through the in-app Help option and have received a response that did not fix the issue. In addition, I've purged the cache and storage, uninstalled the app, removed myself from the beta program and reinstalled the app. Nothing has changed.

Thanks,
--J

Find more posts tagged with

Catholic Products

Comments

MJ. Smith

Desktop, web, or mobile? PC or Mac? OS version? which screen?

James Fowlie

Hey MJ--

Sorry... I'm dense some days.

Verbum 10.1.1 (Build 1001010450) on Android 11
Any reading tab that has a monograph (I think). I'm trying Ratzinger's Co-Workers of the Truth and Pitre's Paul: A New Covenant Jew.

In addition, opening a new book does not move to the new tab. I'm often left on the old tab where I was before opening the new one.

Everything worked wonderfully until November 5th when I got the Nov 4th upgrade.

I've got plenty of other new quirky issues, as well, but I'm trying to keep it to one problem at a time.

Thanks!
--J

James Fowlie

I've just loaded the Logos app to see if there's any difference. It seems to be working correctly while the Verbum app is exhibiting many issues including the one I reported here.

Graham Criddle

I've just loaded the Logos app to see if there's any difference. It seems to be working correctly while the Verbum app is exhibiting many issues including the one I reported here.

Are you running the same versions of both apps?