menu bar at the bottom of the app freezes

The menu bar at the bottom of the app freezes, forcing a close of the app.

Example: clicking the tabs or library buttons. They will randomly and often freeze. I can swipe through my tabs, but the buttons in the menu do not work unless I close and reopen app.

Frequency: Every 5-10 minutes of usage.

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Logos Bible 35.0.0 (1350000040)

Android 14

samsung SM-S901U r0q

com.androi

d.vending

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Comments

Michael Myers

Also the tab swipe right and left gets frozen

Ali Pope

https://community.logos.com/discussion/comment/1303896#Comment_1303896

Hi Michael. We apologize for the issue you're having. Please open the Help menu and tap "Report a Problem" and send the email so we can take a further look. Thank you for your patience! I'll report back on this thread when we have more information.

Michael Myers

https://community.logos.com/discussion/comment/1303905#Comment_1303905

Thank you for your prompt reply. I was actually referred to this forum by the help submission in the app. Please advise further.

Ali Pope

https://community.logos.com/discussion/comment/1303906#Comment_1303906

I've received your logs, thank you! Did you notice any steps you took that would lead to these buttons not working? Any additional details would be helpful for us when investigating.

Michael Myers

https://community.logos.com/discussion/comment/1304006#Comment_1304006

Not really. It happens sporadically. I open the app and search through a Bible reference. I go to click on the tabs button and it's frozen. I force closed the app and relaunch, and it works fine for the moment. Repeat sporadically.

If you don't have a fix, that's okay. I at least wanted to make sure it was reported.

Ali Pope

https://community.logos.com/discussion/comment/1304007#Comment_1304007

Thank you for the additional information. I've made a case for our team to look into. In the meantime, you could try leaving the beta app and running the stable app to see if that fixes it. Here are instructions on how to leave the beta app.