Payoff Payment Plans on Website
Joseph Turner
Member Posts: 2,853 ✭✭✭
I often pay my payment plan balances early, but I have to call or email customer service in order to do so. It usually takes three days or so in order for an email to customer service to pay off a payment plan to be read and processed, which is fine, but this leads me to believe that customer service is backed up. Having the ability to pay off our payment plans through the website would make it more convenient for customers and free up customer service for other things.
Disclaimer: I hate using messaging, texting, and email for real communication. If anything that I type to you seems like anything other than humble and respectful, then I have not done a good job typing my thoughts.
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Comments
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There is a post here: https://community.logos.com/forums/p/206237/1200498.aspx#1200498
Disclaimer: I hate using messaging, texting, and email for real communication. If anything that I type to you seems like anything other than humble and respectful, then I have not done a good job typing my thoughts.
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yes please0
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Yes please add this feature0
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Great idea0
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Yes please.0
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Absolutely.0
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I would also like to see the ability to make extra payments and not just to pay it off in full early.0
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@Roy Agreed!
Disclaimer: I hate using messaging, texting, and email for real communication. If anything that I type to you seems like anything other than humble and respectful, then I have not done a good job typing my thoughts.
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Yes0
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@Roy Agree.0
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@Roy Agreed! This would be warmly welcomed.
Current MDiv student at Trinity Theological College - Perth, Western Australia
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I agree and also make additional payments when finances allow. Also adding additional methods of payments would be nice too.0
