OFFICIAL: Early Access & Migrated Connect Users Can Now Get 2 Year Subscriptions

Celeste Fiorillo
Celeste Fiorillo Member, Logos Employee Posts: 612

You can now update your subscription to take advantage of our two year up front offer!

To lock in two years of access, go to logos.com/configure/subscriptions, select your plan, billed annually, and check the box to “Add an extra year”. You’ll see the entire plan summary there, and don’t worry: We’ll prorate your subscription to account for what you’ve already paid. 


When you check out, your new renewal date will be 2 years from the date you update your subscription.

Don't forget to take advantage of the 30% off your first library purchase if you haven't already!

Note: This functionality is available to any active subscriber who didn't get 2 years originally but would like to now; it's not limited to early access/migrated subscribers.

Thank you for your patience!

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Comments

  • Jerry Bush
    Jerry Bush Member Posts: 1,124 ✭✭✭

    iMac (2019 model), 3Ghz 6 Core Intel i5, 16gb Ram, Radeon Pro Graphics. 500GB SSD.

  • Yasmin Stephen
    Yasmin Stephen Member Posts: 1,511 ✭✭✭
    edited December 14

    @Celeste Fiorillo I don't understand the price I'm seeing to update to the two-year subscription. In Oct, I paid $99.99 for one year of Pro and I was expecting to pay a difference of $89.81 ($189.80-$99.99) to upgrade to two years, which would have taken me to Oct 2026. Even if the new subscription period is extending to December 2026, should I be paying $19.73 ($109.54-$89.81) for these two months? On the other hand, this $19.73 does almost make sense if I'm being charged at the full monthly rate ($9.99) for the two months.

    Also, I want my subscription to renew in October, not December; I spread out my annual subscriptions throughout different months so they won't become a financial burden. I deliberately waited to start my annual subscription in Oct, as it was a subscription-free month, unlike November and December. Can I arrange with Customer Service to have the two-year option pro-rated to Oct 2026?

  • Jonathan Bradley
    Jonathan Bradley Member Posts: 1,006 ✭✭✭

    Here's the original price point chart (I'm not sure if this is still entirely accurate) from this post:

    I hope this helps for clarification, I'm not trying to answer any questions. I just found it useful earlier.

    Pastor, Mt. Leonard Baptist Church, SBC

  • Antony Brennan
    Antony Brennan Member Posts: 746 ✭✭✭

    For having to add up all these figures, I should get a free book.

    👁️ 👁️

  • Aaron Hamilton
    Aaron Hamilton Member Posts: 906 ✭✭✭
    edited December 14

    You are being disadvantaged as compared to those who started from the beginning with a (24 month) two-year subscription; this is true. However, the disadvantage is relatively small. My calculations are somewhat complicated but do explain the discrepancy.

    You have to think in terms of months saved. The two-year discount is designed to offer a total of 5 months in savings. Since you are already getting 4 months savings with the annual discount, switching to the two year option will offer one additional free month to your subscription. This is why the total payment now costs about one month more than the regular annual subscription rather than two months more (the amount of time your subscription has been lengthened beyond 24 months), because the second month is being added to your subscription for free (I assume the small difference is due to the day of the month that you are extending the subscription in December being different than the day of the month that you started the subscription in October). However, saving 5 months out of 24 months (= those who started with a 2-year subscription) offers a greater percentage of savings than saving 5 months out of 26 months (= you and others who are extending their subscription from one year to two years). To keep the savings equal, they would have had to extend the subscription 2 years from the original purchase date instead of two years from the date of extension.

    Long story short:

    Those who started with the two-year option are paying $189.80/24 = $7.91/month.

    You are paying $209.53/26 = $8.06/month.

    So you're disadvantaged about ¢15/month

  • Antony Brennan
    Antony Brennan Member Posts: 746 ✭✭✭

    thats weirdly unfair

    👁️ 👁️

  • Aaron Hamilton
    Aaron Hamilton Member Posts: 906 ✭✭✭
    edited December 14

    It's a pretty small difference over two years. Additionally, there's a chance I'm wrong in saying there's a slight disadvantage because I don't know the precise day when Yasmin started. Calculating a daily rate would be more accurate than calculating a roughly estimated monthly rate.

  • Antony Brennan
    Antony Brennan Member Posts: 746 ✭✭✭

    I cannot complain as I did get a significant discount for being a long term subscriber.

    👁️ 👁️

  • Jonathan Bradley
    Jonathan Bradley Member Posts: 1,006 ✭✭✭
    edited December 14

    I think that I missed a little discount with the academic when I upgraded my Max subscription from one year to two years. However, with rough estimations, the difference is negligible in comparison to what I got from being a long-term Logos Now/Faithlife Connect subscriber.

    Pastor, Mt. Leonard Baptist Church, SBC

  • Celeste Fiorillo
    Celeste Fiorillo Member, Logos Employee Posts: 612

    Hi Jasmin,

    Our proration works like this (rounding the numbers slightly to make the math simple, so it doesn't match your screenshot to the penny): You have 9.5 months left in your current subscription.

    • 9.5 months left / 12 month subscription = 79%
    • 79% of the $99.99 you originally paid = $79 proration
    • $189.80 (2 yr Pro price for L10 owner) - $79 proration = $110 amount due today

    Unfortunately, we're not able to move billing dates at this time - I apologize, I understand why you want to do that and it's a feature we're considering for our future roadmap.

  • Leonard Franklin
    Leonard Franklin Member Posts: 28 ✭✭

    So how long is Logos offering the two year subscription for the early access users?

  • Aaron Sauer
    Aaron Sauer Member Posts: 424 ✭✭✭

    Excellent. Thank you.

  • Celeste Fiorillo
    Celeste Fiorillo Member, Logos Employee Posts: 612

    Jasmin - you could also renew early next Oct by going through this same flow if that helps you.

    Leonard - there aren't any current plans to remove the 2 year offer. Can't promise forever, but not a short term thing.

  • Brother Odin
    Brother Odin Member Posts: 27 ✭✭
    edited December 17

    (I corrected original post)

    I don't think the calculator is working right for me. For the additional year in the calculator the amount is $128.01 Tax is double what it should be coming to $37.03 or 29% tax.

    The tax is getting charged on the full amount pre-discount: $246.80

    I think the whole calculations should be reviewed once more. Something is not adding up correctly.

  • Yasmin Stephen
    Yasmin Stephen Member Posts: 1,511 ✭✭✭
  • Steven Leavitt
    Steven Leavitt Member Posts: 94 ✭✭

    If you haven't taken the plunge already, there is a new coupon code that was emailed earlier today. The subject of the email for me is: "Get merry with your $25 off code." It offers a $25 discount to a minimum order of $200. It CAN be applied to a Logos subscription!

  • Celeste Fiorillo
    Celeste Fiorillo Member, Logos Employee Posts: 612

    Brother Odin - thanks for the question and I apologize for the confusion. Your price and tax are accurate, but we have some work to do to expose it more clearly in the cart. You are correct that the full amount is being taxed, but your proration also includes some of your original tax amount, so you aren't being taxed twice on the same amount. So the math works like this:

    Total amount

    + tax (on total amount)

    -proration (% of original payment including tax based on how much time you have remaining)

    =total due today

  • Brother Odin
    Brother Odin Member Posts: 27 ✭✭

    Would you mind clarifying why taxes would apply on the full amount rather than on the actual charge?

    When I originally got Logos Max, I was also offered a discount based on my Logos full feature package and paid taxes accordingly for the actual charge not the theoretical full price I could have paid. Don’t see why this new situation is any different. With the current setup, I am paying taxes twice on the year two portion. That does not make sense at all.

  • Celeste Fiorillo
    Celeste Fiorillo Member, Logos Employee Posts: 612

    Sorry, when I said "total amount", I didn't mean the total undiscounted price, I meant the total before your proration. Your proration, and the tax owed, are both based on your discounted price based on ownership.

    Here's a pretend scenario (with fake numbers) to help explain it:
    Subscribe for a year for $90 + $10 tax = $100
    Half way through the year, you switch to the two year option, so you have $50 in proration ($45 from the subscription amount and $5 from the tax)
    The two years costs $160 + $17 tax = $177
    Subtract the $50 in proration, so you owe $127 today, and your 2 years starts today and will renew in two years.

    So in this scenario, you pay $5 in tax for the first 6 months, and $17 in tax for the two years after that.

  • Steve Shelton
    Steve Shelton Member Posts: 71 ✭✭

    Celeste

    I don't think this is right. I have pro subscription. I originally paid 99.99. To change to max and a 2 year deal the system is showing a charge of $207.90. I don't understand where there is any discount being given.

  • Steve Shelton
    Steve Shelton Member Posts: 71 ✭✭
    edited December 18

    This is the reason why I don't think It is right.

    12.99.* 24 = 311.76

    take away 99.99 for the annual was charge originally.

    You get 211.77

    The system is showing 207.90. Where is the discount?

    The discounted price for Logos 10 Full Feature Set users for two years showed 246.80.

    You take 246.80 -99.99 = 146.81

    The system is not picking up the correct rates it doesn't appear.

  • Steve Shelton
    Steve Shelton Member Posts: 71 ✭✭

  • Frank Sauer
    Frank Sauer Member Posts: 1,757 ✭✭✭
    edited December 18

    I haven't seen this email yet - wonder if it is for subscribers (Just spotted it at the top of the page at logos.com )

    Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 15 & Android 14

  • Yasmin Stephen
    Yasmin Stephen Member Posts: 1,511 ✭✭✭

    @Celeste Fiorillo The problem for some of us is that Logos is extending the subscription by a full two years from now, instead of letting us pay the difference to take us to the original two-year mark (i.e., two years from when we first got the annual subscription). @Taylor Blomquist had said that those of us who had already paid annual would only pay the difference for the two-year subscription, but this is not what Logos is doing now. With the extension and the proration, we may not be losing out on anything at the end of the day, but it causes confusion (plus some of us had already budgeted based on what Taylor said).

  • Frank Sauer
    Frank Sauer Member Posts: 1,757 ✭✭✭

    So, if I am understanding this correctly - let's say User A subscribed with the Annual in October and only had interested in getting the LFL after 24 months - unlike what was presented in the post @Yasmin Stephen linked from Taylor - the only option to get both the LFL and the two year discount price is to subscribe for over 2 years?

    It seems to discourage ever being an early adopter of any offering in the future…. Why are the Early Adopters not given the same deal as a user who waited for the 2 year option to be available?

    At a minimum, for example in @Yasmin Stephen 's case - if Logos is unable to or unwilling to fix this issue - Yasmin should be given the option to renew next October for another year with a Coupon Code for the difference in the discount being missed (unless a user wants to add two more years - but for those only interested in the 2 years alone - this type of work around should be offered)

    Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 15 & Android 14

  • Brother Odin
    Brother Odin Member Posts: 27 ✭✭

    I like the suggestion at the bottom. I took Logos at their word that I would only need to sign up for 24 months if I just waited a few months. Now in order to take advantage of the Legacy licensing while also still taking advantage of the proposed discount is to sign up for 36 months.

    If they just adjusted our pricing on our anniversary date then everything would just work without needing complex explanations. I will admit that I am little sensitive to the whole tax situation as my Canadian dollar is extremely weak at the moment against the USD so this purchase is already a big stretch at this time for my budget.

    Anyways, hope Logos keeps to the original plan for us who decided to take the plunge early.

  • Yasmin Stephen
    Yasmin Stephen Member Posts: 1,511 ✭✭✭

    I don’t want to cause any confusion, in case I didn’t explain properly. I paid the annual subscription in October, and I was expecting to pay the difference between the two-year sub and the one-year sub to take me to October 2026. But Logos has extended my subscription time to December 2026, necessitating an extra charge (and also messing up the way in which I balance my subscriptions). Also, for persons not dealing with an exchange rate, paying ~$20 more is negligible. But, after having already budgeted for the difference, I had to pull out more than $50 to make up for the unexpected increase. Of course, Logos is not cheating me but this is not how I expected things to work out.

  • Frank Sauer
    Frank Sauer Member Posts: 1,757 ✭✭✭

    I understood what you were saying - I was making the point that users should not be forced into a longer subscription to get the LFL or the 2 year discount pricing - which is essentially what Logos is doing to early adopters.

    If a user just wanted to pay for the 2 years and no more than that, they either lose out on the preferential pricing of the two year discount or are forced into over 24 months and a different "completed" date as you were…

    So the "right" thing to do for those that only want 24 months and no more would be to allow a second Annual subscription at an additional discount that would even the 2 annual subscriptions to the same cost as the 2 year cost.

    I believe most, if not all of us were led to believe that early adopters would be able to just "complete" the two year purchase per statements from Taylor, etc. - not have to add two years….

    Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 15 & Android 14

  • Steve Shelton
    Steve Shelton Member Posts: 71 ✭✭

    I wish somebody would read this. I am waiting on someone to explain.

  • Michael
    Michael Member Posts: 305 ✭✭✭

    This is/was exactly my expectation. If this was clearly communicated originally that this is what they were going to do, I would've cancelled my subscription and waited. This definitely disadvantages early adopters.