Computer crashed and I replaced it. How do I transfer my license with my resources to the new computer?
Hi Richard,
The license should be tied to your Logos/Faithlife account, so when you install Logos to a new computer, you can login with your account, it will download your resources except Personal Books unless you upload it.
Thanks, but I installed Logos to my new computer and logged in, but none of that stuff, especially my purchased resources and layouts, downloaded. I'm missing a lot of important stuff.
It is possible that you are not logged into the correct account. You can view your order history at logos.com to verify the resources that were purchased under the account you are using. Another thing to check would be Program Settings within the Logos application. Make sure Download New Books and Use Internet are set to Yes.
Aaron, I have only always had one account, and I logged in on it to get the download. Program settings are as you recommended. Order history only shows Logos 7 in 2017 and Logos 9 in 2022. Strange, because I purchased NIV '84 and have been using it for many years, but it doesn't show up. Looks like I'll be on the phone with Logos on Monday.
The other thing that is worth doing is to leave it overnight and come back once you are certain that downloading and indexing have completed. Frequently when people have asked this in the past it is because downloading and indexing has not completed.
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