On my old pc which was running b3 or b4 not sure help file had installed correctly and I was able to use. On new PC i started with an install of b5 and no help file. B6 has not resolved the problem. Help file is still no existent.
We've found the bug that prevents the help file being delivered to you, and the server team is currently working on fixing it.
B6: Still no help file
Simon’s Brother
Member Posts: 6,823 ✭✭✭
On my old pc which was running b3 or b4 not sure help file had installed correctly and I was able to use. On new PC i started with an install of b5 and no help file. B6 has not resolved the problem. Help file is still no existent.
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AndrewMckenzie said:
On my old pc which was running b3 or b4 not sure help file had installed correctly and I was able to use. On new PC i started with an install of b5 and no help file. B6 has not resolved the problem. Help file is still no existent.
We've found the bug that prevents the help file being delivered to you, and the server team is currently working on fixing it.
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Ditto, no help file here at β6.
Sarcasm is my love language. Obviously I love you. 0 -
Bradley Grainger said:
We've found the bug that prevents the help file being delivered to you, and the server team is currently working on fixing it.
Thanks for looking into this. I'll await the resolution.
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I never had it, period, [:(]then learned it is par for the course in beta testing so I stopped expecting it. Now, I look forward to seeing it. I would think feedback from how users interact with the help file and its effects would also be of interest to Logos pre-release of L4.Bradley Grainger said:We've found the bug that prevents the help file being delivered to you, and the server team is currently working on fixing it.
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JoanKorte said:
I never had it, period,
then learned it is par for the course in beta testing so I stopped expecting it. Now, I look forward to seeing it. I would think feedback from how users interact with the help file and its effects would also be of interest to Logos pre-release of L4. I'm in desparate need of whatever the help offers even if it is incomplete. The software is in no way intuitative or straight foward to use for a non-mac / non-iphone / non-any mobile device beyond a simple phone user.
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To clarify I had the help file from β1-β5 but it's not there in β6
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Bradley Grainger said:
We've found the bug that prevents the help file being delivered to you, and the server team is currently working on fixing it.
No Help file with B7 Bradley so I take it the server team is still working on this issue ?
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AndrewMckenzie said:
No Help file with B7 Bradley so I take it the server team is still working on this issue ?
I hope so... [:)] I'll ask them what the status is.
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Philippians 4: 4 Rejoice in the Lord always; again I will say, Rejoice. 5 Let your reasonableness be known to everyone. The Lord is at hand..........
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Milford,
You would have to show me what I am still missing and realllllllly would like to have...[8-|] I am almost drooling.
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Joan Korte said:
Milford,
You would have to show me what I am still missing and realllllllly would like to have...
I am almost drooling. Peace to you, Joan ....
and Joy in the Lord!
This is what I get when I hit F1 or used the Question Mark (top right) access to HELP. Unless that isn't what you're looking for, and I am confused again .. *smile*
I can then explore various features of help either by "search" OR scrolling ....
Philippians 4: 4 Rejoice in the Lord always; again I will say, Rejoice. 5 Let your reasonableness be known to everyone. The Lord is at hand..........
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You are not the one who is confused; that is what we should get. Mine is blank. I'm the type who learns best by reading, not by hunting and pecking which really does shift me out of walking in peace and joy. So, I will wait and pray.[A] This really can be fun, too.Milford Charles Murray said:Peace to you, Joan ....
and Joy in the Lord!
This is what I get when I hit F1 or used the Question Mark (top right) access to HELP. Unless that isn't what you're looking for, and I am confused again .. *smile*
I can then explore various features of help either by "search" OR scrolling ....
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Joan wrote: You are not the one who is confused; that is what we should get. Mine is blank. I'm the type who learns best by reading, not by hunting and pecking which really does shift me out of walking in peace and joy. So, I will wait and pray.
This really can be fun, too.Hope it works for you soon, Joan. Actually I've never been without my help file for the entire Beta Program. It can be fun, but that are times that I get annoyed ...
......... mostly with myself ............... but I'd be annoyed without my help file. I too learn best by reading. bless you attitude!
........ Mel
Philippians 4: 4 Rejoice in the Lord always; again I will say, Rejoice. 5 Let your reasonableness be known to everyone. The Lord is at hand..........
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Milford Charles Murray said:
Joan wrote: You are not the one who is confused; that is what we should get. Mine is blank. I'm the type who learns best by reading, not by hunting and pecking which really does shift me out of walking in peace and joy. So, I will wait and pray.
This really can be fun, too.Hope it works for you soon, Joan. Actually I've never been without my help file for the entire Beta Program. It can be fun, but that are times that I get annoyed ...
......... mostly with myself ............... but I'd be annoyed without my help file. I too learn best by reading. bless you attitude!
........ Mel
I had it for the first few betas...but lost it when I went to a new computer....[*-)]
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I just downloaded Beta 8 and am using it! I still have the help function and am truly grateful ............. *smile* Peace to you, Andrew!
Philippians 4: 4 Rejoice in the Lord always; again I will say, Rejoice. 5 Let your reasonableness be known to everyone. The Lord is at hand..........
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Milford Charles Murray said:
I just downloaded Beta 8 and am using it! I still have the help function and am truly grateful ............. *smile* Peace to you, Andrew!
Stil now help for me in b8 but wasn't expecting it since b7 only came out yesterday but would have taken been pleasently surprised with its presence if it did show up.
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Andrew,
Good news. The latest download was the Help file! Thanks to Logos staff for all their hard work.
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Still no help file in Beta 8
Dudley
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Joan Korte said:
Andrew,
Good news. The latest download was the Help file! Thanks to Logos staff for all their hard work.
I don't have it still and havent' had a download since b8 install has there been another download?
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Yes, there was one (at least for me, but it couldn't have been just me) Wednesday afternoon for me (EST); it was about 25 MB or so. I posted the thanks to Bradley above about an hour after I received it. I would think that everybody would have gotten it. So, it raises the question for me, do I get all the downloads there are to be had, or can I miss one? Back to the idea of the user knowing "what" is being updated/downloaded.AndrewMckenzie said:I don't have it still and havent' had a download since b8 install has there been another download?
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Joan Korte said:
Yes, there was one (at least for me, but it couldn't have been just me) Wednesday afternoon for me (EST); it was about 25 MB or so. I posted the thanks to Bradley above about an hour after I received it. I would think that everybody would have gotten it. So, it raises the question for me, do I get all the downloads there are to be had, or can I miss one? Back to the idea of the user knowing "what" is being updated/downloaded.
I still don't have it either. I'm not aware of a download since the B8 one, as with Andrew. I've opened and closed L4, put "Update now" and "Sync now" in the command bar thing, several times yesterday afternoon, evening and now this morning (Mountain - Calgary Alberta - time). No download. No help. And, I agree with Joan, no idea of what I'm missing.
Some people have all the help!
Chris
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I had help files in beta 1. I diddn't use them in Betas 2 to 6. I went to look for them in Beta 8 only to find that they have disappeared!
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Chris Elford said:
I still don't have it either. I'm not aware of a download since the B8 one, as with Andrew. I've opened and closed L4, put "Update now" and "Sync now" in the command bar thing, several times yesterday afternoon, evening and now this morning (Mountain - Calgary Alberta - time). No download. No help. And, I agree with Joan, no idea of what I'm missing.
Some people have all the help!
Chris
Well your a step ahead of me Chris, without a help file I don't even know about those commands, but like you several restarts since beta 8 and no sign of another download. At least I know its just not me.
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AndrewMckenzie said:
Well your a step ahead of me Chris, without a help file I don't even know about those commands, but like you several restarts since beta 8 and no sign of another download. At least I know its just not me.
Those commands come from the forum - mainly Beta Release Notes!
Dave
===Windows 11 & Android 13
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Hi gentlemen
What I did when I got the Help section was to attempt to copy and paste it all into a Word doc. and it doesn't lend it self to copy. So, I went into Reading View and did a print screen into Word and ended up with a 10mb document that is like a scan. It is incomplete and some sections I didn't need but it really makes things a lot easier.
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Dave Hooton said:
I picked up on one from the forum and the other by trail and error (mostly error). I've tried various possible commands in the command line. What I find strange/frustrating is that suggestions are propogated as you start typing, but not all possibles.
For example, type "up" and you don't get the suggestion "update now" only after you get all the way to "update" do you get that suggestion. Similar with "sync now" type "sy" you get several suggestions but not "sync now" until you get all the way to "sync." See this video.
So, I've tried all kinds of possible commands -- no others work -- such as "get resources" "download resources" "find resources" "resources . . ." "get help" "help update" "update help" etc. etc. to see if any work.
This "hiddeness" makes it all the harder to figure out what works -- without help.
Chris
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I've gotten the help file w/ Beta 8 in one installation today, but not in 2 others. Seems an odd mystery. The one I got was on a machine thaat I had not upgraded to Beta 8 unrtil today, if that makes any difference.
Dudley
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Chris Elford said:
I still don't have it either.
I found a bug today which may be why you aren't seeing the updated help resource. We plan on shipping Beta 9 tonight, which should deliver this bugfix to you.
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Bradley Grainger said:
I found a bug today which may be why you aren't seeing the updated help resource. We plan on shipping Beta 9 tonight, which should deliver this bugfix to you.
Will I be receiving my missing resources?
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Bradley Grainger said:
I found a bug today which may be why you aren't seeing the updated help resource. We plan on shipping Beta 9 tonight, which should deliver this bugfix to you.
Thanks Bradley, will let you know if it I get it this time.
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Chris Elford said:
I picked up on one from the forum and the other by trail and error (mostly error). I've tried various possible commands in the command line. What I find strange/frustrating is that suggestions are propogated as you start typing, but not all possibles.
For example, type "up" and you don't get the suggestion "update now" only after you get all the way to "update" do you get that suggestion. Similar with "sync now" type "sy" you get several suggestions but not "sync now" until you get all the way to "sync." See this video.
So, I've tried all kinds of possible commands -- no others work -- such as "get resources" "download resources" "find resources" "resources . . ." "get help" "help update" "update help" etc. etc. to see if any work.
This "hiddeness" makes it all the harder to figure out what works -- without help.
Chris
Thanks Chris for the helpful response. Appreicated.
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Damian McGrath said:
Will I be receiving my missing resources?
As I understand, the resources you aren't getting updates for are those that you originally unlocked in LLS 2.x. I've filed a bug with the server team on this issue; right now, I don't know what the status is, and I won't be able to follow up till Monday morning. It's definitely a bug we want to fix before release, but unfortunately I don't know what their timetable for fixing it is.
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Thanks Bradley. I'm pretty sure that the NJB was a v3 purchase (2006)
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Damian McGrath said:
Thanks Bradley. I'm pretty sure that the NJB was a v3 purchase (2006)
Yes, that's correct. I don't think we've actually published an update to the NJB yet, but I hope to on Monday.
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Thanks Bradley. I'll be travelling next week - so you can all breathe a collective sigh of relief
So my angst would have been saved if two Logos Techs hadn't talked about a rebuilt NJB with all the correct Milestones: http://community.logos.com/forums/p/2293/17836.aspx#17836
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Hi,
I got my help file after installing L4B9 [:)] .
However, as I scrolled down to look for Short Cuts, I got the following formatting issue:
JK
MacBookPro Retina 15" Late 2013 2.6GHz RAM:16GB SSD:500GB macOS Sierra 10.12.3 | iPhone 7 Plus iOS 10.2.1
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I confirm the same formatting issue. The keycommands are overlapping the second column text.
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Bradley Grainger said:
I found a bug today which may be why you aren't seeing the updated help resource. We plan on shipping Beta 9 tonight, which should deliver this bugfix to you.
I've got HELP!!
Thanks, Bradley and team Logos!
Chris
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LimJK said:
Hi,
I got my help file after installing L4B9
.However, as I scrolled down to look for Short Cuts, I got the following formatting issue:
I also confirm this problem. It does work, however, if you "float this panel" with the help resource. Not a bad solution until the Logos Team gets it fixed.
Philippians 4: 4 Rejoice in the Lord always; again I will say, Rejoice. 5 Let your reasonableness be known to everyone. The Lord is at hand..........
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As another workaround, you can drag the Help panel's tab to the left and drop it in the larger blue hotspot to expand the window.
Melissa
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Works well, Melissa! *smile*
Philippians 4: 4 Rejoice in the Lord always; again I will say, Rejoice. 5 Let your reasonableness be known to everyone. The Lord is at hand..........
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Hi, I can understand the challenge of formatting in a very narrow column. But, please at least insert a space between the shortcut and the description to improve readability. Thank you.
JK
MacBookPro Retina 15" Late 2013 2.6GHz RAM:16GB SSD:500GB macOS Sierra 10.12.3 | iPhone 7 Plus iOS 10.2.1
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