Is L4 B10 slow starting up for anyone. Mine is AGONIZINGLY slow. It takes forever to get through the "synchronizing" process. I can actually go get a cup of coffee while waiting. It is that slow! Once up, its fine.
Bob Deacon
Ipad Air 2 (ios 9.7 (0014)
Windows 11 inside edition
Samsung S23
Hi Bob
You might be seeing the same thing as being discussed in the PC Beta forum - http://community.logos.com/forums/t/42231.aspx
Graham
Graham,
i did cruise over to the win forum and posted. I think you are right this is a problem with both sides Mac and Win. Mine box takes nearly 5 minutes to boot L4. The sync feature is what is so slow. At any rate thanks for your input.
Bob Deacon
Ipad Air 2 (ios 9.7 (0014)
Windows 11 inside edition
Samsung S23
Curious if diagnostic logs have any interesting messages ?
Option: download and use an applescipt application 5504.Logos4MacLogging.app.zip to display logging setting, then change to enable logging.
Wiki has => http://wiki.logos.com/Diagnostic_Logging#Mac with terminal commands, which are used in applescript application.
With logging enabled, can open Logos4.log and Indexer.log files. For sync issues, suspect Logos4.log would be most helpful.
Wiki Mac Troubleshooting => How to Report Bugs in Logos 4 Mac has log posting steps.
Keep Smiling [:)]
I just timed my start up. First step was "signing in" which was OK. The next step was "preparing your library" which also was OK. It took over 5 minutes to complete the "synchronizing" which is UNACCEPTABLE! This apparently is a problem on the Windows side as well.
Bob Deacon
Ipad Air 2 (ios 9.7 (0014)
Windows 11 inside edition
Samsung S23
Concur 5 minute launch time is unacceptable. Please enable diagnostic logging; would like to look at Logos4.log file, which may have informational and/or error message(s) that would be helpful for diagnosis.
Keep Smiling [:)]
I am trying to set up logging. I downloaded the zip file and it asked me if I want to enable logging and I clicked yes. From here I'm not sure where to go.
I did however notice that synchronization is NOT working on my MacBook. The "synchronization" process is taking so long because it seems to be "timing out". Once that happens and the main window comes up I noticed in the upper right hand corner a yellow triangle over the sync arrows. Not sure why I can't sync but that appears to be the problem.
Bob Deacon
Ipad Air 2 (ios 9.7 (0014)
Windows 11 inside edition
Samsung S23
Bob - Are you using the same version on all your computers?
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I have one MacBook and two ipads (gen 1 and a gen 2).
Bob Deacon
Ipad Air 2 (ios 9.7 (0014)
Windows 11 inside edition
Samsung S23
I had thought that you were using two computers (your macbook and another). You will have to wait for someone else to help you with the applescript program... I have not used it before. If you want to, you can read the wiki pages that KS4J linked to above which provides help with the "old fashioned" way.
I am curious - Did this just start with b10? Have you done anything new on your MacBook recently? Are you using your regular internet connection?
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