http://bible.faithlife.com/ doesn't open
When I open http://bible.faithlife.com/, I get the message: The website cannot display the page.
I can open other faithlife pages, but for some reason not this one. Just wanted to know if I am the only one.
Patrick
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Patrick Rietveld said:
Just wanted to know if I am the only one.
Hi Patrick,
Just to confirm that I am able to access Faithlife (via the link in your post) in Safari.
What browser are you using?
Andy
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Just saw that the problem has nothing to do with the browser that I use (IE). When I sign in with my account, it is no problem.
I was trying to help my brother to get the FSB. When I signed in with his account, the error message came up.
P.
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Patrick, I'm having a hard time reproducing this issue. Could you email me your brother's sign-in email at Thomas.Beirne@logos.com? Once I know which user account is experiencing the problem I should be able to track the issue down. Thanks!
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Thomas Beirne said:
Once I know which user account is experiencing the problem I should be able to track the issue down.
Really? I can't log in to bible.faithlife.com from my Google Chrome browser since weeks (you know, this Request Rejected tab saying:
The requested URL was rejected for bible.faithlife.com. Please contact Logos Customer Support at support@logos.com with the following Support ID.
Your support ID is: 11651449656596537678 )and have pretty much given up on that. IE will work but I don't like it...
Do you have my email address? Otherwise I'll be happy to contact you.
Have joy in the Lord!
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Dear Thomas, thanks for your response. The good news is that it worked. Not sure what happened. I was probably to impatient.
P.
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Nick,
My apologies for not addressing your issues sooner! I'm looking into the issue now (that support ID gives me all the info I need) and will have an answer for you no later than Monday.
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Nick: looking into your case, I found a configuration issue that we are now working to address that should solve your problem. I'll let you know once we have the fix in place.
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You should once again be able to access Bible.faithlife.com from Chrome. Again, my apologies for the inconvenience!
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Thomas Beirne said:
You should once again be able to access Bible.faithlife.com from Chrome
Yes, it works! Thank you!
Have joy in the Lord!
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