Change in media/graphic availability

Hey there,

I noticed that "my content" no longer has as large of a selection of graphics and media to choose from as it once did. Is that something that changed in one of the recent updates? It looks as though many of the graphics that were "free" before and now located in the "store" section...are they no longer free?

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Scott Alexander

Nothing that was free should have been moved to the store. We've retired some old media that didn't function how we wanted it to. More information can be found here http://community.logos.com/forums/t/78830.aspx

Did you have a linked a Graceway account that may have expired?

Meghan Walter

https://community.logos.com/discussion/comment/557587#Comment_557587

Nothing that was free should have been moved to the store. We've retired some old media that didn't function how we wanted it to. More information can be found here http://community.logos.com/forums/t/78830.aspx

Did you have a linked a Graceway account that may have expired?

Thanks! Also, if I click on a graphic in the store, will it automatically charge our account, or will it ask me/confirm if I want to make the purchase first?

Scott Alexander

https://community.logos.com/discussion/comment/557590#Comment_557590

Thanks! Also, if I click on a graphic in the store, will it automatically charge our account, or will it ask me/confirm if I want to make the purchase first?

It will ask you to confirm.

Meghan Walter

https://community.logos.com/discussion/comment/557600#Comment_557600

Perfect, thank you so much!!