Bible Look Up not working since update
Since updating to latest iOS update on both my iPad and iPhone whenever I am in a bible (I tried both ESV and NKJV), and I select a word from the text to "Look Up" it only now pulls on the system dictionary in iOS, not the Logos Hebrew/Greek word and the possibility to search that word in the Bible Word Study. Please help! I am connected online in both devices.
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As you know, "look up" as you describe depends upon Internet... It also depends upon the Logos servers. If you are still having trouble:
- have you tried deleting the resource from your device? (Making sure your resource is up to date)
- have you restarted your device?
- when did you do a fresh install last?
- have you checked multiple words or are you stuck on one?
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Great questions! Thanks for your help.
(1) Yes I have done this.
(2) Yes, restarted on both.
(3) On my phone, I did a fresh install about 2 weeks ago.
(4) Yes, multiple words.
What is odd, is I just "Looked Up" a word, since I saw your post, and it worked correctly one time, then I tried multiple other words, and it didn't work again (this happened on both devices).
What is odd to me is how both devices started having the same issues at the same time.
Hmmmm....
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Just today so far.
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It's happening for me
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Same thing for me too. All I need is to be told that the verb walk means to put one foot in front of the other. This same problem occurred some months ago on the iPad but later they fixed it.
Longtime Logos user (more than $30,000 in purchases) - now a second class user because I won't pay them more every month or year.
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On the Bible app it is happening to me as well, but in the Verbum app it is not.
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On the Bible app it is happening to me as well, but in the Verbum app it is not.
Some words in the Verbum app are working correctly for me on lookup while others are just returning a standard dictionary lookup
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I am having the same problem. The only "look up" is in an English dictionary. Not useful.
Fred Greco
Senior Pastor, Christ Church PCA, Katy, TX
Windows 10 64-bit; Logos 7.1 SR-2 (Reformed Platinum)0 -
On the Bible app it is happening to me as well, but in the Verbum app it is not.
Some words in the Verbum app are working correctly for me on lookup while others are just returning a standard dictionary lookup
interesting. I am using verbum for testing purposes which may explain my results above.
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Seems to be affecting the Android apps as well - https://community.logos.com/forums/t/101934.aspx - so likely some problem at the Faithlife end
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We're taking a look at the Word Lookup issue now - it's unrelated to the app version update.
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We're taking a look at the Word Lookup issue now - it's unrelated to the app version update.
Thanks Kevin
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Thanks Kevin, looking forward to seeing this resolved.
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We're taking a look at the Word Lookup issue now - it's unrelated to the app version update.
Thanks Kevin!
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Word Lookup should be working again but if you still see any problems let me know.
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Word Lookup should be working again but if you still see any problems let me know.
Looks good.
Thanks Kevin
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Thanks Kevin,
It is working well.
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Not working for me.
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Not working for me.
Sorry to hear that.
Some questions:
- Do you have a good Internet connection?
- Does it work with any words / any resources or not just with some?
- Did it use to work fine?
- Can you post a screenshot showing the problem?
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Not working for me, using ipad and NASB everything worked perfectly until recently. I have only added to the library, and the Internet connection is perfect no trouble with other apps or downloads,
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Not working for me, using ipad and NASB everything worked perfectly until recently. I have only added to the library, and the Internet connection is perfect no trouble with other apps or downloads,
Yes, there do seem to be some issues again
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Word Lookup should be working again but if you still see any problems let me know.
It is still not working on either of my iOS devices. I have closed apps, rebooted, etc.
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I am also still experiencing this problem.
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The issue is back again.
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I am having the same problem on my iPad. I get the list of lexical sources but no translation or examples
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It use to work fine, then a few days ago it worked sporadically, but now not at all
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It seems to work well in Greek and Hebrew texts, but not in English texts.
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We're aware of the issue and are taking another look, sorry for the trouble.
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