Pastor's BL100 course not working...

Carmen Gauvin-O'Donnell

Hey guys... so my pastor is getting some sort of video error in Logos... it asks him if he's offline (he's not).

Where can I start looking to figure out what might be up? The course is working fine on my own computer.

His is Windows 8, Logos 6 Gold.

Thanks!

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Celeste Fiorillo

Hi Carmen,

Sorry to hear that your pastor is having some difficulty with BI100. There are a few things that could be going on, and you will get the quickest resolution if you call customer service and they can help you troubleshoot: 800-875-6467. You can also email them at customerservice@logos.com.

Hope that helps!

-Celeste

Carmen Gauvin-O'Donnell

https://community.logos.com/discussion/comment/726060#Comment_726060

Thanks Celeste! Will pass that on...

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