PD161 videos will not play back, after Until 1, segment 3

Myke Harbuck
Myke Harbuck Member Posts: 1,646 ✭✭✭
edited November 20 in Resources Forum

Can someone look at this for me? Was enjoying this class until it stopped playing. 

I have restarted multiple time and my internet connection is STRONG. 

Myke Harbuck
Lead Pastor, www.ByronCity.Church
Adjunct Professor, Georgia Military College

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Comments

  • Josh
    Josh Member Posts: 1,542

    I get this all the time. Do you have L5? I have no idea why it happens, but it is super annoying. I have to usually close out of Logos and open it again.

  • Miles Custis
    Miles Custis Member, Logos Employee Posts: 411

    Try selecting "Delete downloaded media" from the video resource's panel menu. The videos are downloaded and cached locally, and if there is a problem with the downloaded ones they'll need to be removed and re-downloaded. Let me know if this doesn't work.

  • Ryan Gano (Logos)
    Ryan Gano (Logos) Community Manager, Logos Employee Posts: 409
    https://community.logos.com/discussion/comment/825248#Comment_825248

    Miles Custis said:

    Try selecting "Delete downloaded media" from the video resource's panel menu. The videos are downloaded and cached locally, and if there is a problem with the downloaded ones they'll need to be removed and re-downloaded. Let me know if this doesn't work.

    One important addition to the recommendation from Miles. Ensure that you are not looking at the error screen when trying to delete downloaded media. Click on Overview at the top of the panel. This should take you to the media list which will allow all of the videos to be deleted locally.

    Ryan

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