7.11 (7.11.0.0023) is Now Available
To immediately update to the current stable version enter the Update Now command. Otherwise, the app will automatically update the next time it's scheduled to check for updates.
Comments
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This update has made Logos unusable for me - I can't open any resources without Logos crashing. Logs below:
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I join the several others* who cannot restart Logos once the latest update is applied (7.11.0.0023). Rebooting the computer didn't fix it. Starting Logos while holding the CTRL key was only a temporary fix. The circle just keeps turning while Logos uses 25-50% of my system resources.
* See also "Logos Hanging With Latest Update" (https://community.logos.com/forums/t/154784.aspx ).
I appeal to the Logos tech team to recommend a fix as soon as possible. As a Biblical Studies professor, Logos is my bread and butter in the classroom. Thanks in hope,
Craig Broyles
PS I wouldn't want to have to call in sick tomorrow
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For those who need to get some work done. I've found that it appears that Logos will function normally if you do a CTRL start and work in the minimum screen mode. Loading layouts will crash the program so avoid this.
Meanwhile, Jesus kept on growing wiser and more mature, and in favor with God and his fellow man.
International Standard Version. (2011). (Lk 2:52). Yorba Linda, CA: ISV Foundation.
MacBook Pro MacOS Sequoia 15.2 1TB SSD
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[Y][Y][Y]
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Do we still need to do the special Windows command for the accelerated start up with this version?
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Francis said:
Do we still need to do the special Windows command for the accelerated start up with this version?
Try the command Set Use Ngen to Yes and restart Logos. Thereafter you don't need to use the command.
Dave
===Windows 11 & Android 13
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Ruurd Offringa said:
This update has made Logos unusable for me - I can't open any resources without Logos crashing
Open with CTRL key held and try again
Dave
===Windows 11 & Android 13
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Dave Hooton said:
Try the command Set Use Ngen to Yes and restart Logos. Thereafter you don't need to use the command.
Thanks, Dave. What I was asking is whether we still needed to use that command considering this part of the release notes:
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Unfortunately, holding down CTRL doesn't make any difference.
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Ruurd Offringa said:
Unfortunately, holding down CTRL doesn't make any difference.
What happens if you hold CTRL until sign in screen appears then let go and select sign in? Does a blank screen appear? If so you can work with this screen i.e. open resources. You cannot, however, jump to full screen or load layouts. You can, however, re-size this screen.
Meanwhile, Jesus kept on growing wiser and more mature, and in favor with God and his fellow man.
International Standard Version. (2011). (Lk 2:52). Yorba Linda, CA: ISV Foundation.
MacBook Pro MacOS Sequoia 15.2 1TB SSD
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Unfortunately nothing seems to work. I get the blank screen, but I still can't open any resources - no matter whether the screen is full window or minimized.
I've also tried the following:
- Reinstall
- Reindex
- Recatalogue library
- Update Windows
- Update Java
- Check security permissions for the Logos folder
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I am another one who cannot use this new version. It crashes on start up.
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Have restarted the computer, have reinstalled logos and holding ctrl while starting. Nothing works....this is frustrating.
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Ruurd Offringa said:
Unfortunately nothing seems to work. I get the blank screen, but I still can't open any resources - no matter whether the screen is full window or minimized.
I've also tried the following:
- Reinstall
- Reindex
- Recatalogue library
- Update Windows
- Update Java
- Check security permissions for the Logos folder
Does this seem to be a windows only problem or is it showing in MAC as well?
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The only way to solve the problem for now, is a system restore to a previous version. I did it with Windows 10. But then the Home button still does not work. Which means that this bug goes back to previous versions. I cannot understand that Logos does not keep the previous version available just in case of a flop like this one. A program like this one is, like some said, our bread and butter. Logos could have react better.
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No, there is more problems left even after the system restore. Some tool buttons also stop Logos, like Psalm Explorer, Bible Browser, etc.
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I'm on Windows. I've talked to someone at Logos and they said they've received a number of calls from Windows users last night and today. They also said the issue seems to be related to a Windows 10 update.
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Logos 7.11 Bug Fixes said:
Startup
- (Windows only) Added support for Windows 10 Fall Creators Update’s Controlled Folder Access. If Controlled Folder Access is turned on Logos Logs will now be saved in %LOCALAPPDATA%\Logos\Logos Log Files and %LOCALAPPDATA%\Logos Log Files. Thread
Could this be a factor? Anyway I'm holding off updating for now.
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I have three Windows computers: Two very similar WIn7 desktops and one Win10 notebook.
The Win10 notebook is running 7.11 fine. It was on the beta channel.
One of the two very similar Win7 desktops can't start 7.11, even with the Ctrl key-click; It flashes "Preparing Library" briefly, then goes away except for the Logos.exe process. The other runs 7.11 fine. The difference between the two is the one that is working was on the beta for quite a while; the one not working upgraded from 7.10.
macOS (Logos Pro - Beta) | Android 13 (Logos Stable)
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Ruurd Offringa said:
This update has made Logos unusable for me - I can't open any resources without Logos crashing. Logs below:
We've got a fix for this. We will be shipping an update soon, but I'm not sure yet of the exact timing.
Andrew Batishko | Logos software developer
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Me too - I did all the windows updates and .net framework updates and still the same thing. Anytime I click on a resource, the program disappears and is nowhere to be found.
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I use Windows 7 Pro and am having the problem.
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MikeG53 said:
Me too - I did all the windows updates and .net framework updates and still the same thing. Anytime I click on a resource, the program disappears and is nowhere to be found.
Mike, you are definitely experiencing the same problem. This will be fixed as soon as we can get an update to you.
Andrew Batishko | Logos software developer
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Thanks!
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I have Windows 10 Pro. It worked earlier this morning, but I could not open it in the afternoon. That is BEFORE I installed the Windows update. I just updated windows to see if it would help, and Logos still won't open. I only get the initial blue "Logos 7" pop up, but no login, home screen, etc. Ctrl start won't work either.
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Actually, it worked when I held Ctrl down the whole time, from initial click until the sign in screen came up.
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And I'm not sure if it made a difference, but I right clicked on the desktop icon and select "open in file location," THEN Ctrl-started the program, holding down Ctrl from the initial double-click until the login screen appeared.
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Travis Arnold said:
Actually, it worked when I held Ctrl down the whole time, from initial click until the sign in screen came up.
This is the current workaround to that problem. We are still working to find and fix the cause of this problem.
Andrew Batishko | Logos software developer
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Travis Arnold said:
Actually, it worked when I held Ctrl down the whole time, from initial click until the sign in screen came up.
This is the current workaround to that problem. We are still working to find and fix the cause of this problem.
Nope, not even that works on one of my computers. Win7, SP1. Upgraded from 7.10 in the stable channel.
When I click sign in (after holding the Ctrl key), "Preparing your library" briefly appears and then disappears with no trace except the Logos.exe process in Task Mgr, going back and forth from 25% to 27% of CPU.
Logging enabled with the registry update method (js method failed). Attached is the only log it created.
macOS (Logos Pro - Beta) | Android 13 (Logos Stable)
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Ruurd Offringa said:
This update has made Logos unusable for me - I can't open any resources without Logos crashing. Logs below:
We've got a fix for this. We will be shipping an update soon, but I'm not sure yet of the exact timing.
Thank you very much!
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