Retiring the Send-to-Kindle Feature on 3/31
Comments
-
I wonder if Logos would be willing to make an export format that we could then manually send to kindle on our own to keep the hyperlinks. That way Logos doesn't have to be the one to interact with Kindle, but we could still send to Kindle with hyperlinks
Jacob Hantla
Pastor/Elder, Grace Bible Church
gbcaz.org0 -
This is just really, really poor customer service. You're removing a feature that adds value to all our resources. I'll definitely be purchasing items on amazon rather than on logos because of this. Please consider allowing books to be downloaded as epub or mobi files to compensate users for the loss of this feature. It seems deceptive that you advertised this as a feature that people based their decision to upgrade on, and now you're removing it. If this wasn't Bible software, you would probably find yourselves having to deal with a class-action lawsuit. Please consider reversing your decision or providing an alternative.
0 -
Nathanael King said:
This is just really, really poor customer service.
You did notice that there are legal considerations, right?
Phil Gons (Faithlife) said:Due to a combination of technical, legal, and permission issues outside our control, we're going to retire the send-to-Kindle feature on 3/31.
http://shop.oreilly.com/category/customer-service/kindle.do
https://www.reddit.com/r/kindle/comments/30e3lr/amazon_pulls_plug_from_the_free_send_to_kindle/
http://goodereader.com/blog/e-book-news/amazon-disables-send-to-kindle-on-rival-bookstores
My take is a bit different as I had wondered about legal issues when it was first implemented ,,, but I think we need to be realistic and find legal and ethical ways to get the functionality we need.
Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."
0 -
Nathanael King said: Please consider reversing your decision or providing an alternative.
For alternative, see thread => Video Tutorial: How to Send to Kindle after the "Send to Kindle" service is switched off
Nathanael King said:This is just really, really poor customer service.
Observation: Amazon has a business incentive to encourage more purchases for Amazon by discouraging other eBook sellers from sending to Kindle.
Keep Smiling [:)]
0 -
WOW! This is so sad to hear.[:'(]
0 -
I just got an email about this today....and it's already disabled. I do wish I knew about that because I used the feature last year and just started using it again a few days ago. I would have sent over a few more books. I really wish you emailed this out to me sooner!!
I love that in the devotional I sent over I can read my preferred version through hyperlinks. That's pretty amazing.
Will it be possible to export a .mobi or .epub in the near future?
0 -
Very sad to hear of this. I wish I would have heard of it before today. This feature is a MAJOR draw to Logos and one reason I have chosen to buy logos formats over other features.
0 -
I just got an email about this today....and it's already disabled. I do wish I knew about that because I used the feature last year and just started using it again a few days ago. I would have sent over a few more books. I really wish you emailed this out to me sooner!!
I love that in the devotional I sent over I can read my preferred version through hyperlinks. That's pretty amazing.
178294z said:Very sad to hear of this. I wish I would have heard of it before today. This feature is a MAJOR draw to Logos and one reason I have chosen to buy logos formats over other features.
I'm really sorry this is the first you'd heard of it. Anyone who used the feature was supposed to be notified a few weeks ago, but it looks like that didn't happen. I'm going to see if we can keep the feature active for another couple of weeks for those of you who didn't get notified before today.
0 -
Phil Gons (Faithlife) said:
I'm really sorry this is the first you'd heard of it. Anyone who used the feature was supposed to be notified a few weeks ago, but it looks like that didn't happen. I'm going to see if we can keep the feature active for another couple of weeks for those of you who didn't get notified before today.
First I've heard of this was tonight, which prompted me to checkout the Forum list to see if there were more details. I was surprised that it was allowed for this long of a time period...we live in a more secular world than at any time before. This won't change any of my buying habits with FL, but I wish I didn't need to buy from Amazon, since it isn't close to what I get from Logos, Many more things I could say, other than Amazon has been a bad crutch in my life, and like with so many other things, it's too easy to spend unnecessary money on "things".
Blessings,
0 -
I too was not notified of this until today and feature appears switched off. I am going to Israel and wanted to get a few of my commentaries on my Kindle since I won't be able to take my laptop with me on the trip. reading on the Kindle is so much more convenient then the laptop or iPad at times. You can read outside in the daylight where that is impossible on a laptop or iPad
0 -
I attempted to "send to my Kindle" a couple hours ago as the option was still there. But it seem the upload is stuck in an endless loop as the upload progress bar is still moving but it has been like that for about 4 hours now and I see no way to end it.
0 -
Craig Ostrander said:
But it seem the upload is stuck in an endless loop as the upload progress bar is still moving but it has been like that for about 4 hours now and I see no way to end it.
Restart the app and/or computer. The app doesn't actually "upload" anything... it simply sends a request to Logos.
0 -
I restarted both the app and the computer. Maybe by tomorrow it will quit sending the request. It does not appear to be slowing anything down so hopefully it will rectify itself shortly. Thanks
0 -
Craig Ostrander said:
I attempted to "send to my Kindle" a couple hours ago as the option was still there. But it seem the upload is stuck in an endless loop as the upload progress bar is still moving but it has been like that for about 4 hours now and I see no way to end it.
I suspect it will stay there until you upgrade to the next version of Logos (which is currently in beta testing). When you Send to Kindle, all your PC does is send a very simple request to the Logos servers. The "upload" happens from the Logos servers, not your PC. When you request a status update (by having the info panel open on that book), Logos asks the server "have you done it yet?". Until it gets an answer in the affirmative (which it now won't), it will keep saying "Uploading".
It's not doing any harm, and if you're not actually requesting a status update, then nothing will actually be happening for you to worry about.
This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!
0 -
Hi - I'm another who just received the email (arrived late last night UK time) and hadn't heard of this before then. If there's no legal way to keep the feature then I understand - but it is very frustrating, and all the more so with the complete lack of notice. It's a feature I've used a lot (and yes, one which did help persuade me to upgrade though I'm sure I would have done so anyway). If it's possible to extend the deadline for a couple of weeks that would be great - I can then think about what I'm going to want to read on Kindle in the next few months.
0 -
Thanks for trying. I didn't think it was intentional. Please let us know the result!
0 -
Fully agree...I too just received the email yesterday. It would be nice, if at all possible, to extend the deadline a few days before the feature is disabled.
0 -
Same here! Received the email just a few hours before the feature was disabled...
0 -
Well, shoot. I just spent the morning uploading books...but none of them came through. What a waste of my time.
What a mess, Faithlife.
I really hope it is in the plans to provide a localized version of send-to-kindle (call it "send to mobi") so we can at least send our books to our kindles as docs. Amazon shouldn't be able to bully you for that, anyway.
0 -
Aaron W said:
Well, shoot. I just spent the morning uploading books...but none of them came through. What a waste of my time.
Here's what was said in the other Kindle thread:
I've also been informed that due to the substantial increase in demand for our Send To Kindle service (about 100× more requests than normal), books may take many hours to be delivered.
Pastor, North Park Baptist Church
Bridgeport, CT USA
0 -
Because the email didn't make it to everyone in advance, we're going to keep the feature and the service live for two more weeks. When 6.11 ships on Monday, April 18, the feature and service will be disabled. You may continue to use it for the next two weeks, and books you send to Kindle will continue to work even after April 18.
Due to the high volume of requests, it may take longer than normal for your books to process.
I'm sorry again for the late notice—and that we have to retire a feature many of you really enjoy.
0 -
The two books I tried to send late yesterday afternoon have found their way to my Kindle so it must have been the back log. There was one more I really wanted on my Kindle and I see the option is still on the menu so I figured I'd give it a shot and try for one more.
0 -
The first I heard of the death of Send-To-Kindle was an email sent by Logos at 22:12 on 31st March. So I had no opportunity to download any more books. As I use a 27" iMac for study and sermon prep, I bought a Kindle for reading for pleasure, purely on the strength of the Send-to-Kindle feature. On 1st April I received a follow up email that promised an 18 day stay of execution, but this turned out to be an April Fool message as the Send-to-Kindle is already dead (I've had a 'Kindle upload in progress' message for eight hours now).
Sorry Logos, but after 14 years of good service, you've really screwed up this time. I'm going to have to cancel all my books on pre-pub as I can't read them in comfort or on my travels. Don't expect me to buy a fancy phone or iPad. I'm back to paper, where support does not evaporate at short notice.
0 -
Michael High said:
as the Send-to-Kindle is already dead (I've had a 'Kindle upload in progress' message for eight hours now).
It's not dead yet, see the above posts and also here: https://community.logos.com/forums/p/124672/813819.aspx#813819
0 -
Phil, thanks for the StK extension. However as FYI, currently about three seconds after each Send to Kindle request comes a "Failed..." notification. 'Retry' results are same. Perhaps FL servers are presently overwhelmed. I'll try again during a lower-traffic period.
Grace and peace. <><
0 -
Robert said:
Phil, thanks for the StK extension. However as FYI, currently about three seconds after each Send to Kindle request comes a "Failed..." notification. 'Retry' results are same. Perhaps FL servers are presently overwhelmed. I'll try again during a lower-traffic period.
Grace and peace. <><
Thanks for letting us know, Robert. We'll investigate and report back. I'm sorry for the inconvenience.
0 -
Phil, thanks! Undoubtedly a taxing time (sorry, couldn't resist - easy way to remember the date) for the systems involved.
Grace and peace. <><
0 -
I'm also getting the "failed to send" message a few seconds after clicking.
0 -
Craig Ostrander said:
I'm also getting the "failed to send" message a few seconds after clicking.
The team tried to make some quick optimizations to improve the processing speed, but they weren't successful. So the service was down for a while. It's back up and running, and everything that's been submitted should still be in the queue and get processed.
0 -
Yes, everything I attempted to StK appear to be back in the queue. Thanks Phil
0
