Mark Barnes: Question on Subscription Tiers
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Mark Barnes (Logos) said:Joey Midgett said:
Will Logos Max include everything in Pro plus the extra language tools
Yes. More expensive subscriptions include everything in the smaller subscriptions.
How can I have them migrate me from Faithlife Connect to Max instead of Pro? Or do I need to wait until they migrate me to Pro and then change it to Max? Or will that be something that they will email us about before migration?
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Joey Midgett said:Mark Barnes (Logos) said:Joey Midgett said:
Will Logos Max include everything in Pro plus the extra language tools
Yes. More expensive subscriptions include everything in the smaller subscriptions.
How can I have them migrate me from Faithlife Connect to Max instead of Pro? Or do I need to wait until they migrate me to Pro and then change it to Max? Or will that be something that they will email us about before migration?
From talking to a Sales Rep the other day, I believe there is going to be emails sent about the migration from Connect to the new subscription.
Pastor, Mt. Leonard Baptist Church, SBC
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I went to the web page and did it myself as a connect customer because I felt like Logos was dragging and I wanted early acess.
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what profit do you have since there are no difference of features currently.
Blessings in Christ.
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in todays trending books email from Logos there is a link to the subscription page. I used it to migrate from pro to max.
👁️ 👁️
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Mark
I really want a very clear answer. Others do too.
I am currently owner of Logos 10 libaries with full feature. I am currently subscribed to FC and to Logos Pro Early Access (since earlier this year). I am paying much more now with these two subscriptions than I would if I right now cancel them and subscribe to Logos Max.
My children own Logos 10 libraries with full feature. They do not have any subscriptions. And yet they also could subscribe to Logos Max at the same price as myself.
You stated earlier on this thread that there are no more discounts. It was stated much earlier by you that there would be a further discount for those who have been on FC and early access. Is this still true? How will we be notified?
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Mark said:
It was stated much earlier by you that there would be a further discount for those who have been on FC and early access. Is this still true?
No. Most people on Connect would qualify for the same substantial discount as those owning L10 Full Features.
Dave
===Windows 11 & Android 13
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Dave Hooton said:Mark said:
It was stated much earlier by you that there would be a further discount for those who have been on FC and early access. Is this still true?
No. Most people on Connect would qualify for the same substantial discount as those owning L10 Full Features.
Dave
I understand that. But there were also people who signed up for Logos Pro early access much earlier than before it was advertised. We have been paying for both subscriptions since March. You mentioned Most and thus your answer is not clear.
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Mark said:Dave Hooton said:Mark said:
It was stated much earlier by you that there would be a further discount for those who have been on FC and early access. Is this still true?
No. Most people on Connect would qualify for the same substantial discount as those owning L10 Full Features.
Dave
I understand that. But there were also people who signed up for Logos Pro early access much earlier than before it was advertised. We have been paying for both subscriptions since March. You mentioned Most and thus your answer is not clear.
From an earlier post:
I was officially informed that I "will automatically be migrated from Faithlife Connect to Logos Pro sometime between now and the official launch of Logos Pro in the fall. (We'll give you plenty of advanced notice via email.) Any unused portion of your Faithlife Connect subscription will be carried over into your Logos Pro subscription, so the investment you made in Connect won't be "going out of the window"."
I was also further informed that if I did not want to pay for two subscriptions, I could still cancel Logos Pro Early Access and I would still be migrated to Logos Pro when it is fully ready. Although I would lose the AI features for now/
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Armin said:
How were you informed? By email from Customer Service?
Joey DM'd me, so that quote is from me.
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Mark Barnes (Logos) said:Armin said:
How were you informed? By email from Customer Service?
Joey DM'd me, so that quote is from me.
Sweet! Thank you, Mark!
Pastor, Mt. Leonard Baptist Church, SBC
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Mark said:Dave Hooton said:Mark said:
It was stated much earlier by you that there would be a further discount for those who have been on FC and early access. Is this still true?
No. Most people on Connect would qualify for the same substantial discount as those owning L10 Full Features.
Dave
I understand that. But there were also people who signed up for Logos Pro early access much earlier than before it was advertised. We have been paying for both subscriptions since March. You mentioned Most and thus your answer is not clear.
It is my understanding that the "earlier" subscribers would still have received the discount as LPro required L10 Full Features. The requirements for Connect subscribers not owning L10 Full had not been finalised when Mark Barnes stated that most (or many) would qualify. I'm not aware of any change to that. I am also unaware that Connect and Pro subscribers will receive a further discount.
Dave
===Windows 11 & Android 13
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Mark Barnes (Logos) said:Armin said:
How were you informed? By email from Customer Service?
Joey DM'd me, so that quote is from me.
That is good to know but I know I haven't seen anything like that from Logos yet. My connect subscription is good until Feb 2025 so I am waiting to hear how it will migrate. Do you think I might hear from someone by August?
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Mattillo said:Mark Barnes (Logos) said:Armin said:
How were you informed? By email from Customer Service?
Joey DM'd me, so that quote is from me.
That is good to know but I know I haven't seen anything like that from Logos yet. My connect subscription is good until Feb 2025 so I am waiting to hear how it will migrate. Do you think I might hear from someone by August?
Mine renews in November. I know someone else has theirs renewing in August. I guess this is my question. I am not 100% sure how the process will work and Mark has not been very clear about it. While it is okay for Mark not to know exactly how it will work, assurances from time to time are helpful.
What would happen if I cancel my FC Essentials annual subscription now and just upgrade to Max? Would I be reimbursed for the 3 months I did not use FC?
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Connect has some resources that pro and max dont, so you will lose the resources on connect.
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ReformedDoc said:
Connect has some resources that pro and max dont, so you will lose the resources on connect.
Yes, but completely irrelevant for some people.
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Mark said:
Mine renews in November. I know someone else has theirs renewing in August. I guess this is my question. I am not 100% sure how the process will work and Mark has not been very clear about it. While it is okay for Mark not to know exactly how it will work, assurances from time to time are helpful.
What would happen if I cancel my FC Essentials annual subscription now and just upgrade to Max? Would I be reimbursed for the 3 months I did not use FC?
At the risk of repeating myself, I am sorry that Connect subscribers are somewhat stuck at the moment. We are doing our best to get the migrations planned as fast as we can.
At some point between now and the launch, we will email existing Connect subscribers, giving a date for migration. In that email, we'll explain what you'll gain and lose (if anything) due to the migration. We will ensure we migrate the unused portion of your subscription, along with the 2% cashback you've accumulated.
If you cancel before that, I'm afraid we won't be able to reimburse you for the unused portion of your subscription, and you will likely lose any cashback you've accumulated.
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Mark Barnes (Logos) said:
At the risk of repeating myself
Thank you, Mark. That is what I wanted confirmed.
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In case you missed it, we've finally been able to announce what we're doing for Connect subscribers.
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