Official: Update for Faithlife Connect subscribers

Got my notification email about my Faithlife Connect Essentials (No Library) subscription being switched to Logos Pro.

If you were to subscribe to Max, you would gain a larger temporary library of books.

The books that might be added could be those that I already own. I am skeptical about this. It would be more advantageous if the books were unowned books. 

Mike, if you cancel Max you won't lose anything right now but the extra books included in Max. 

I seriously can't keep up what's going on with Logos' subscriptions whenever I visit the forum.

1. So which one do I cancel? the Max or the Connect Essentials?

My understanding from what Mark wrote was that Logos would do everything on their end - if I was in your shoes I wouldn't cancel anything and let them sort it out (and potentially also fix errors made in the first round by going over it again).

There will be some features in the L10 Full Featureset that will probably not be included in the Legacy Fallback License. I'm afraid we don't have the specifics of that yet[...]

Will these specifics be determined by September 6 when the farewell tour comes to an end?

Furthermore, I will no longer get the following:

• 25% off each month on Lexham resources
• 3 free Faithlife Classic e-books each month
• 2% back each year on what I spent the previous year

You will now get 5% back each year. There is talk of an additional free book and access to mobileEd courses but I believe the 25% lexham and 3 free ebooks is gone. I will miss the 3 free books as well as I've been building up some collections. You do have time though to grab a few more.

Where did you see that we’ll get 5% back each year? I must have missed that somewhere. 

Okay, thanks for your reply, Graham. I'm still not sure I understand though. When I look at the comparisons between Logos Pro and Logos Max, there is clearly functionality/features present in Max that aren't in Pro. And yet it will be Pro that I will be migrated to. So when you say...

So you will get all of the current new subscription features without losing anything you currently have through your Connect subscription.

... I don't know how I would have all the new subscription features available, like I have had for years with FLC. Is that not correct?

The way I understand it is that, in terms of new functionality (i.e. that which is currently available through a Premium, Pro or Max subscription) each of the Premium, Pro, Max subscriptions are the same - the only difference is in the books included.

In the future I expect this will change with new features (as yet unknown to us) being delivered within different tiers.

So with a combination Pro being "merged" with Connect you will get all the new features as well as continuing to have the features your Connect subscription provided.

For totally new subscribers, a Pro subscriber would get the recently added new features as well as features included in Logos 10 Silver Feature Set while a Max subscriber would get the recently added new features as well as features included in Logos 10 Full Feature Set.

Does that make sense / help at all?

Probably a dumb question, but for people who do have it… how do you know it is active? Is there a splash screen or pro logo somewhere? Or just try to access the new features at the end of the week?

There is a splash screen.

>> NathanL: Can anyone suggest if there's any value in me purchasing "Logos 10 Full Feature Upgrade" if I intend to stick with the Logos Now (connect?) subscription for the foreseeable future? It's quite cheap at the moment at $92. Will I miss out on any subscription savings if I don't purchase? If I decide to opt out of a subscription in the future will I have no chance of buying the Logos 10 features? <<

As I understand it, "Connect" will be going away sometime before the end of the year. I have been a Now/Connect subscriber since day one and Logos customer service told me that when Connect ceases to exist, they will automatically transfer the balance of my subscription $$ over to a Logos Pro subscription (which I could change to Max if I wanted to).

Additionally, Logos customer service told me that since I owned the Logos 10 data sets, that I would receive the lowest price on the Logos Pro subscription (which for me was $99.95 based on the annual subscription -- the same price I was paying for Now).

A friend of mine has Logos 8 Silver, and it was cheaper for him to purchase the Logos 10 data sets AND (then) sign up for Logos Pro, than it was to subscribe to Logos Pro having only Logos 8 Silver. 

However, Logos is only offering the opportunity to purchase the Logos 10 data sets at a reduced price through the first week of September.

Can anyone suggest if there's any value in me purchasing "Logos 10 Full Feature Upgrade" if I intend to stick with the Logos Now (connect?) subscription for the foreseeable future?

You can gain insight by visiting your Order History. There you may find a transaction similar to my personal instance below which shows that upon migration I paid $46.87 for the full feature set. There is no reason for me to buy the features again no matter how inconsequential the cost. 

Further, if I continue subscribing (here my information may be an overestimation) at the level of Pro or better for two years I qualify for the fall back license. 

Can anyone suggest if there's any value in me purchasing "Logos 10 Full Feature Upgrade" if I intend to stick with the Logos Now (connect?) subscription for the foreseeable future?

It's quite cheap at the moment at $92. Will I miss out on any subscription savings if I don't purchase? If I decide to opt out of a subscription in the future will I have no chance of buying the Logos 10 features?

You should have received an email regarding the transfer of your Connect subscription to Logos Pro at the discount price of $99.99/year. So you should contact Customer Service and clarify your eligibility.

If you don't need to purchase the "Logos 10 Full Feature Upgrade", or Silver Feature Upgrade (before Sept 6) you can purchase the non-cloud features you have been using after 2 years subscription.

Thanks all - a few months ago, we (Logos Now/Connect subscribers, I think, but their target audience might have been wider and I didn't realize it) were encouraged by Faithlife to upgrade to a Full Feature Set to get ready for the new subscriptions. They also told us there is no danger in waiting until they're done figuring everything out and they're ready to contact us to facilitate our migration (which I decided to do - I love the attention to detail and how Faithlife listens so much to our questions - and though I reach out here now, I know this is still true!)

Now, they're putting on a nice sale just for this purpose, encouraging us (who own some levels of L10 libraries and a non-FFS) to upgrade to the FFS to make ready. So they don't seem to have changed their language. But OTOH, we Now/Connect subscribers might be quite the rare species, and this language might therefore not be exactly targeting us. After all, it's to give access to the discount price, and we Now/Connect subscribers are already guaranteed access to it.

Reflecting on the perpetual fallback licenses (love that!), and reading you all here in this thread, I think I can conclude that we, Now/Connect subscribers, are really in a different category that's skimmed upon on the regular marketing pages, such that if we were to skip on the FFS sale and migrate this fall to the Logos Max subscription at the discount price that's guaranteed for us, we would, after two years of such a discounted subscription, inherit all that we're currently missing in our partial ownership of the current FFS. And so, again, I should not fear waiting for Faithlife to contact me about my migration, and I should not feel at all the urge to buy the FFS at its current sale price (considering my intent of subscribing perpetually to Logos Max.)

With that said, I wish one of the official FAQs confirmed this understanding for us. But again, I know Faithlife won't let us down. They may want to keep it lean on the regular pages but I can only wonder how many of us are completely at peace in the wait. :-)

Well, as a FaithLife Essentials subscriber, I don't really know what is happening BUT it may be that I don't need to buy the full feature upgrade if I plan to stay on a subscription model. 

However, if I ever plan to stop paying the subscription, if I buy the full feature upgrade now, I won't lose that functionality later. But is that worth $330? That's the question. 

Will I have access to all the language tools that I have now? Because the allure of Connect was all features. I also note that the quoted price is $350.00 a year, struck through with an additional quote of $129.99 a year.

If you move to Logos Max, then yes. If you stay on Logos Pro, then some advanced original language tools will be missing.

How long will the latter pertain? is it permanent?

As with all subscriptions, we will review prices from time to time, but we have no current plans to increase the price of either the normal track or the discounted track.

Hi Mark,

Reflecting back on what I understand about my specific scenario.

I currently have FLC No Library, which will not be renewed until early January 2025. So, if I do nothing; at some point this week, I will begin to get access to the Logos Pro features, but on my subscription page, it will still say FLC Connect Essentials - No Library. Then, at some point in the next few months, I will be migrated to the Logos Pro subscription (so when I look at my Subscription page, that is what it will say), and in January, I will pay $99 to continue on that new subscription. Correct any of these details I might have wrong.

I assume I can already sign up for Logos Pro right now and enjoy the "free month". Whenever FL then transfers my subscription this week (or next week?), it all happens without any additional cost. Is this correct?

Yes, if you didn't want to wait a few days, you could do that.

Would it be possible to post here once the change is made?

can we see the the list of pro versus max anywhere?

I start Mdiv Herbew later this month

Thanks, Graham. I did understand what you replied with. What I don’t understand is w.r.t. Max. It sounds like it already exists, but I’ve never heard anything about it. It sounds as if I were already on it, I’d continue at that level. I know that’s where I want to be when everything settles. I’m not worried about the timing of my FLC renewal.

Thus my original question: What do I need to do to move to Max, and when do I need to do it?

Thanks again.

Wait until they do the migration from FLC to Logos Pro. Once they do that switch, as per Mark Barnes, you'll be on Pro, then you can switch to Max.

Hello Beloved and Paul, 

Paul, I too like the option of the rented courses. 

Beloved, indeed it does seem that the programs are blended until when... Certainly until the renewal in 2025. Then what will happen? Will the two rented course, free ebooks, 2% benefits be gone?

I hope not. It would be nice if they left it grandfathered in as a combined subscription indefinitely..... Or until a person changes suns subscription plans. 

it appears that the Connect subscription features are honored. IOWs Pro has been blended with Connect. I received the full feature set for a prorated price and now enjoy the benefits of both programs, AFAIK this is applicable generally. To answer your question directly, the MobileEd courses continue to be offered.

This is correct at the moment, but once the migration is complete, you'll only receive the new perk, not the old one.

Unclear is whether subscribers will be eligible for the 2% and 5% annual rewards. I guess that the higher of the two will take precedence.

I'm not sure when the transition from 2% to 5% will take place, sorry. It's possible it won't be until the end of the transition period.

I have what used to be Logos Now for 99.95 a year.  I mainly use it for Faithlife TV.  Will this continue to be a part of the new subscription?

Is Faithlife TV still a thing? It's been a bit since I've used it.

Would you look at that! I second this question to Mark. I hope it sticks around in some form or another.