Improve touch scrolling in resources on Windows

Please improve the resource scrolling experience for Windows touch devices. Many of us use Logos on a Surface or similar device and regularly interact with the screen using touch. Logos doesn't scroll well using touch. Occasionally it selects text instead of scrolling the resource as expected. Please improve it.

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Performance

Features

Submitted

Prayer List

resource panel

scrolling

touch

v23

Windows

Desktop App

Status: Submitted

Comments

Robert Kelbe

When a resource becomes so narrow that it has a horizontal scroll bar, touch dragging works backwards horizontally but normally vertically. Very counterintuitive. Please fix this!

bradley.grainger

See also https://feedback.faithlife.com/boards/logos-desktop-app/posts/full-touchscreen-scrolling-abilities.

Toni Niemann

Right now the touchscreen scrolling is very inconsistent within the software. For example, on L9, it works on the Passage Guide tab but not the Factbook or Search tab. It doesn't work on the Home Screen or drop down menus but works on Bibles, Commentaries and Info Panel. If you can find the scroll bars, you can scroll by touching those exactly but some are very slim and hard to grab even with a mouse. I would be wonderful to be able to consistently touch anywhere on an open tab, drop down or open window and touch scroll. In addition, it would be nice to have all the scroll bars consistently the same size. Sometimes it's hard to tell there's more information below because you can't really see the scroll bars.

Will Atha

This is a must. More and more are going the direction of hybrid laptop/tablets for touch use, and with Logos not having a mobile version for Surface products, this would be huge.

unknown

I fully agree with the request to improve the scrolling with Windows touch devices. Currently, using a stylus is very difficult, if not impossible. Being able to use a Surface Pro during a group bible study or in a classroom setting with a stylus is highly desired.

Dr. Frank O. Rice

I have owned Logos since the beginning and I have owned a surface from the beginning. I thought they were made for each other and so I have preached from both but am beginning to question whether to continue with Logos. The touch capabilities are terrible. Makes preaching from Logos almost unbearable. Nothing works!

Palenshus

I added quite a bit of detail about touch features needed in the post:
Interface Improvements for PC/Tablet Hybrids like the Surface Pro

unknown

Does anyone from Faithlife actually read (or care about) what is written here? I see the post from two years ago, and the problem is getting worse not better! I have been using Logos on a Windows tablet for many years. I use it every day for my Bible reading and study. I actually purchased my tablet for that purpose. Logos 6 and 7 worked great, I never had a problem. Version 8 worked, but not quite as seamlessly. Unfortunately I made the mistake of "upgrading" to version 9... it's been horrible!!! The rest of the computer world is moving more and more toward touch screens, but you are moving in the opposite direction, what's the deal?! On a daily basis I get emails from Faithlife talking about features or new books that are available. It makes me think of an automobile manufacturer that loves talking about the leather seats or bluetooth sound system, but the engine in the car doesn't work correctly!! I really don't care about the extras when the program itself doesn't work as it should, and is worse than previous versions! I have been a loyal customer for many, many years. In fact I started with Logos when the company was "Logos," before it became Faithlife. But honestly, I am getting very tired of the hassles with Logos 9, and am getting ready to scrap it and find a new piece of Bible software that is designed to work with tablets. Please respond!

Pastor Loren

https://community.logos.com/discussion/comment/1329671#Comment_1329671

@Jeffrey Corcoran We care very much about everything that is posted here. I personally read every suggestion (I'm the Product Manager for Logos), and several other Faithlife staff do too.

To answer your point as best as I'm able to at the moment, we recognize the Logos desktop isn't yet touch-screen optimized, and that's very important to touchscreen Windows users like yourself. Our iPad and Android apps are optimized, of course, and we're continuing to add more desktop features to those platforms. Prioritizing our resources to improve different areas of Logos is always a challenge, and we will never please all of the people all of the time. Your feedback, and that of other people in this thread, helps us to focus that prioritization.

All that said, touch support shouldn't have got worse between Logos 8 and Logos 9. That's not something I've come across before. You may find it helpful to leave a post in the Logos Desktop Community forum to see whether other users have experienced similar problems, and whether they've been able to workaround them. https://community.logos.com/forums/155.aspx

Andrew Biddinger

Yes! This would be great. But, also with pen improvements: https://feedback.faithlife.com/boards/logos-desktop-app/posts/desktop-touch-pen-improvements

Kent Allard

Please! I would use my touch screen so much more if it wasn't such a hassle. Especially since in the class I teach, we don't have tables, so I have to keep my laptop in my lap, and it would be so much better if I could use my touchscreen.

unknown

Was kinda bummed after spending hours working on my sermon that come time to present I pulled the keyboard off my Surface Pro 7 only to find out the trying to scroll with my finger does not work!!!! Please fix that!

Pastor Loren

https://community.logos.com/discussion/comment/1329696#Comment_1329696

@Darren Swartzendruber - when presenting in preaching mode, there's a setting for paging or scrolling. If you choose scrolling, then you can scroll via touch. Scrolling via touch doesn't yet work in edit mode, though.

Dr. Frank O. Rice

Changing layouts without keyboard is impossible! There no such thing as touch or pen usability!

Palenshus

The touch interaction is pathetic in a lot of Logos. It looks like you have a lot of customers using Surface and touch devices. And those users probably don't care about the improvements you're making to iPad and Android devices. One reason I'm so disappointed this hasn't yet been addressed is a major factor in my decision to purchase a Surface over an iPad was the ability to use the full desktop version of the software since the iPad version is so limited. Please touch optimize the desktop version!

Another thought ... in Windows 11 we can now run Android apps. If the Android app was more robust , people could use it on the Surface , but I'm sure that wouldn't be their first choice.

unknown

I am new to Logos. But have used a lot of other bible-software on mobile, on desktop, in browser and on chromebook.
Maybe I am doing something wrong, for scrolling (with the tiny scrollhandle in the scrollbar) in a bible or book is terrible. The whole bible/book is loaded in one window. That is unworkable. I am searching the forum and help etc. for a few hours now.

I have seen discussions about: how can logos know what you want to read after the verse you loaded.
Well when it comes down to scrolling, you have only to options: down or up. So loading a chapter or 50 verses before and after would be a nice start. That is how some other software is doing it.
Or just load the current chapter and load the next/previous one when someone scrolls to it.
Or make it a settings-option like: do you want one chapter at the time, or one passage or one biblebook. etc. Do you want logos to preload verses before and/or after your selection.

I know this feature request is about a touchscreen. And not about the scrolling itself.
But can it be that the problems on touchscreen is due to the fact that the scrolling in windows is also hard.

I happen to be a web-developer. So I dived a bit into it with the webbrowser-app. It seems to me that the scrollbar is not a normal scrollbar. But that it is calculated based on the length of a book and not based on the loaded content.
Sometimes the web-app uses plain html but sometimes it uses html-canvas and showing text as svg (???) while loading the whole book as encrypted file (.logos4)
When showing plain html, the bible/book is loaded in little parts and added to the window.

@logos, why not using a plain scrollbar which is handled normally by browser (or program)? And when other portions are loaded into the window, the scrollbar will adjust itself automatically.

unknown

Has there been any improvement on this in Logos 10? I might upgrade if there has been

Palenshus

https://community.logos.com/discussion/comment/1329663#Comment_1329663

@David Morton None. Very disappointing. Do not upgrade if you're hoping for any improvements in this department, you'll just feel that you wasted your money.

unknown

Yes, please improve all areas of touch / pen interaction in Logos on Windows. Highlighting with a pen is not bad, but as noted by others, many areas of interaction with Logos UI are buggy, awkward, or non-functional with touch / pen. With all the 2-in-1 and convertible devices being sold this is important. Trying to read a book in Logos 10 and take notes, with pen or touch keyboard, is not a pleasant experience. But it should be :-)

Ali Pope

We have made some touch improvements in the beta application on Desktop , especially to scrolling. There is still room for improvement , but w e’d appreciate your testing in what we have so far. Thank you for your commitment to Logos!

Dave Gifford

I have Verbum 10 and Logos 10. I run a Surface Pro 7+ I7 with 16Gb ram and the latest Windows 11. I can reproduce my problem at will if anyone from logos wants to do a share session. What happens is that when the Surface pro Kb is attached---no problems.
But, using the virtual screen keyboard it is impossible to search. For example click on the Libray icon then in the search window, the Virtual KB disappears and Logos or Verbum hang and forcing a reboot or a task man end process.
Dave G

tjtonytj

https://community.logos.com/discussion/comment/1329664#Comment_1329664

@Dr. Frank O. Rice what I've done is install a screen keyboard; which gives you options to scroll and page up and down; it works perfectly; google Comfort On-Screen Keyboard Pro 95 ($19.95); you only need to tap on the on-screen keyboard icon (on the taskbard); you fully custom this software with arrow keys, pageDn PageUP; it works; Dr. Rice, I don't know how to inform everybody else, so hopefully you do; I'm new to Logos..TJ

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