Improve touch scrolling in resources on Windows

Does anyone from Faithlife actually read (or care about) what is written here? I see the post from two years ago, and the problem is getting worse not better!  I have been using Logos on a Windows tablet for many years.  I use it every day for my Bible reading and study.  I actually purchased my tablet for that purpose.  Logos 6 and 7 worked great, I never had a problem.  Version 8 worked, but not quite as seamlessly.  Unfortunately I made the mistake of "upgrading" to version 9... it's been horrible!!! The rest of the computer world is moving more and more toward touch screens, but you are moving in the opposite direction, what's the deal?! On a daily basis I get emails from Faithlife talking about features or new books that are available. It makes me think of an automobile manufacturer that loves talking about the leather seats or bluetooth sound system, but the engine in the car doesn't work correctly!! I really don't care about the extras when the program itself doesn't work as it should, and is worse than previous versions! I have been a loyal customer for many, many years.  In fact I started with Logos when the company was "Logos," before it became Faithlife. But honestly, I am getting very tired of the hassles with Logos 9, and am getting ready to scrap it and find a new piece of Bible software that is designed to work with tablets. Please respond!

Was kinda bummed after spending hours working on my sermon that come time to present I pulled the keyboard off my Surface Pro 7 only to find out the trying to scroll with my finger does not work!!!! Please fix that!

I am new to Logos. But have used a lot of other bible-software on mobile, on desktop, in browser and on chromebook. 
Maybe I am doing something wrong, for scrolling (with the tiny scrollhandle in the scrollbar) in a bible or book is terrible. The whole bible/book is loaded in one window. That is unworkable. I am searching the forum and help etc. for a few hours now. 

I have seen discussions about: how can logos know what you want to read after the verse you loaded. 
Well when it comes down to scrolling, you have only to options: down or up. So loading a chapter or 50 verses before and after would be a nice start. That is how some other software is doing it. 
Or just load the current chapter and load the next/previous one when someone scrolls to it. 
Or make it a settings-option like: do you want one chapter at the time, or one passage or one biblebook. etc. Do you want logos to preload verses before and/or after your selection. 

I know this feature request is about a touchscreen. And not about the scrolling itself. 
But can it be that the problems on touchscreen is due to the fact that the scrolling in windows is also hard.

I happen to be a web-developer. So I dived a bit into it with the webbrowser-app. It seems to me that the scrollbar is not a normal scrollbar. But that it is calculated based on the length of a book and not based on the loaded content.
Sometimes the web-app uses plain html but sometimes it uses html-canvas and showing text as svg (???) while loading the whole book as encrypted file (.logos4)
When showing plain html, the bible/book is loaded in little parts and added to the window.

@logos, why not using a plain scrollbar which is handled normally by browser (or program)? And when other portions are loaded into the window, the scrollbar will adjust itself automatically.