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Power Point not seamlessly importing to Proclaim
Here is the log file someone asked about: 7607.Proclaim.log When I try to import a PP I cannot do it seamlessly. I have to a) change it to PP2007-2014 or save it as a jpeg. Thanks Judd
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Playing videos on Proclaim through a Windows 10 machine?
Technically, it is correct to say that Proclaim "runs" on Windows 10, but it doesn't seem to have the ability to play any videos (particularly mp4's) any more. My understanding is that it only interfaces with Windows Media Player (WMP) and that is no longer supported on Windows 10. I upgraded one of my computers from…
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Change Group Uploads Series name
Is there a way to create different series for groups of uploads so everything is not displayed in the Group Uploads section?
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Confidence display flexibility
I'm currently looking into worship presentation software to evaluate alternatives to ProPresenter. For the most part, Proclaim seems to easily outpace the other options in terms of design and usability (we don't need many of the fancy features that ProPresenter provides, would just like something that consistently works…
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DVD/CD-ROM Video for Assembly Time
Desperate here! I can get the Video loaded onto Proclaim Media Presentation; however, I can select the sessions. Obviously, Proclaim doesn't have this option to select so what are we to do? I do use HANDBRAKE to change format to .MP4 but when I put the DVD in my external drive, I can't get it to play to be able to select…
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Video Background Flashes Black then Restarts
In the newest version of Proclaim (1.26.0.0533) the video background for songs flashes to black then restarts when the slide is advanced. The background will continuously play and loop through a song if the Fade effect is on, but we don't use transitional effects in songs. Just to be clear, the text is fine and advances…
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Where did my menu go?
Just upgraded to a new computer from our old 2008 model. Running Windows 8 until I am sure Windows 10 will work with Proclaim. When I opened Proclaim I was asked what program I want to run .flv files? Over and over...it would not let me open Proclaim without answering. So I answered by choosing Proclaim from the list of…
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Proclaim servers offline
I opened my Proclaim desktop app to see that the servers are down, is this a fault in the latest version? How do I remedy this?
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Foreign mailing address signal not allowed
Proclaim 1.29.0.0426, Windows 7 Pro 64 Bit Unable to add a Canadian address to the "contact card" signal form of an announcement slide. It's having problem with the ZIP code. See image below: Removing the space did not help, so maybe this field expects numbers only? Thanks.
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Crashes in Windows 8
Tried updating today to the latest version 1.29.0.0426. Ran Proclaim, looked good until going On Air. Then the program crashed and reported this error: "Proclaim has stopped working: A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." What's…
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Changing Default Text Options
Hi! Every time we start a new slide is comes up with Museo Sans font, with white type, and a drop shadow. Is there a way to change it to where that is not the default settings? Thanks for your time! -Tyler
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Proclaim: Web service error
So for the past couple weeks Proclaim has been freezing up a lot, even in the middle of service. It seems that when we force quit and re-open it works for a short time and then locks up again. It also runs incredibly slow at syncing. Sometimes it takes several minutes to sync upon opening and sometimes it doesn't ever…
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Link Proclaim to A View of Worship/SongSlides Account
There is a new Paperless Hymnal-esque software that we have started using called SongSlides. I am interested in linking Proclaim to it much like Song Select. We are providing them with our CCLI licensing and such. We are a Church of Christ and we enjoy having the notes with the words on the screen. Is there a way we can do…
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Crawl text
How can I add Crawl text, why on Air live?
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Using Proclaim on HD laptop
I'm trying to use proclaim on a laptop with a 1080p display. The software display isn't scaling properly and I cannot get to even a scrollbar on sides or bottom to move the displayed information so I can make selections. I'm attempting to select media for slides but cannot get to them because they are just off screen. Is…
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Proclaim: Web service error
So for the past couple weeks Proclaim has been freezing up a lot, even in the middle of service. It seems that when we force quit and re-open it works for a short time and then locks up again. It also runs incredibly slow at syncing. Sometimes it takes several minutes to sync upon opening and sometimes it doesn't ever…
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Version 1.29.0.0426 Stability
This week is the first week in months that Proclaim survived the entire service without crashing. The memory leak was still present with memory climbing to over 800 Mb however the program did not crash once. I was very pleased with the performance. :-) There were 2 small glitches that I noticed: 1) sometimes the…
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video backgrounds and transitions flash black when looping
Every time we transition to a new song or content with a video background the on air screen flashes back and when we have a video background that loops it also flashes black when it loops back to the beginning. We do have the hardware acceleration turned off because when it was on the videos would freeze on the first frame…
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No working video backgrounds
Today in the middle of the service I realized that our motion backgrounds didn't working, I'm using a White MacBook and until the last version all was working well. This is th presentation link https://documents.logos.com/documents/dd51aea3b2c34b38be6a2ef8921c0b8f
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Media source
I just got started with Proclaim. I really like the Vintage Summertime media that was suggested when I set up my first presentation. How do I find the background without the graphical overlays already installed? I have an announcement loop I'd like to maintain that visual appearance, but the only background I can find has…
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BUG: UI difference
The calendar picker on a Windows machine is MUCH easier to read than on my Mac. Can you all please change the color of the font on the Mac? It's very difficult to read. Thanks. See below for comparison. Mac: Windows:
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URGENT - Pro Media Subscription Not Activated - Service starting in 50 minutes
I have just re subscribed to the pro media and i am still getting watermarks coming up. Our service starts in 50 minutes so i need help ASAP
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bug? Images shown as white rectangles
For a few weeks now, some foreground images do not load properly on the (Apple) computer we use in our church for presentations. The image (can be either png or jpeg) is shown as a white rectangle (with the same size as the original image). The 'sync' indicator in the upper right corner indicates the presentation has…
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Will not open on Windows
66434.Proclaim.log Proclaim will not operate on my computer. When it is opened, it immediately says that Proclaim has stopped working before anything can load. I have re-installed several times with no solution.
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Countdown Clock
With the new update the countdown clock moved to the lower left from the upper right. Is there a way to move it back up to the top of the screen?
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Elvanto Integration with Proclaim
Any plans to import services from Elvanto; similar to the way we can with PlanningCenterOnline? http://elvanto.com/
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Member privileges - administrator and moderator
Can you better explain the capabilities between being an administrator or moderator? I'm the group administrator and have invited a person into the group. This person has accepted and is now a group member. In order for this person to maintain presentations do I need to "promote to moderator" or not? Thank you.
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Powerpoint Presentation
Each time I try to upload and transfer control to PowerPoint, Proclaim gives me an error message "an unexpected error occurred while importing the specified document." Does anyone know why this is happening? I have installed the latest updates with Proclaim. Thanks,
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Proclaim Version 1.29 Release Notes
Version 1.29.0.0418 * Added integration with Elvanto. Service plans may now be imported into Proclaim * Improved interface for customizing Song lyrics verse order. * Added background suggestions for the current Presentation. * Added support for importing OpenLP and OpenSong formats. * Added Custom Order Sequence support…
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Proclaim v1.29 Keeps Crashing
Every time we try click on the "on air" button, Proclaim crashes. It has run without issue for 2 months and our setup hasn't changed. I've tried uninstalling it and reinstalling it, but it keeps crashing. I've included the logs for troubleshooting. Any help would be appreciated. We are running Windows 8.1.…
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Features that are needed in Proclaim.
After using Proclaim for a few weeks now, I have some suggestions that would make it easier to use and quicker for the end user. Local media option without upload for all motions. Our main computer has hundreds of HD motions already stored on it. If I upload them all it would take forever and each time I use my home…
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Background videos from Proclaim freeze
We are having an issue with background videos freezing at random. These come from the Proclaim library and are not our videos. I have attached the logs below, please let us know if there is anymore information I can give you. Thank you! 2766.ProclaimError.log 8117.Proclaim.log
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Group Question
I am getting ready to take a new church assignment. As we prepare to leave our current church, we are wanting to leave all of our media etc. accessible to the "old" churches Proclaim account. Right now we just have the church computer logged into a Proclaim through my Faithlife/Proclaim account. Since I want to take my…
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Update to release notes not showing.
missing those for .0425!
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Proclaim computer Specs
Hi all, I'm getting a new build for our proclaim computer. Can a computer minded person look over this and see if this is under powered / over powered. I have a limit of AU $1000. It needs to have 3 graphics outputs. http://au.pcpartpicker.com/p/YnDcsY Thanks
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Resize text box for songs
When I resize a text box for a song, the preview on the right has a swirl in the middle of the slide and does not update. The rest of the slides turn blank, but the timeline at the bottom does update. This happens on PC and Mac. The problem has been going on for a while, just haven't had a chance to report it. Resizing the…
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Proclaim remote for Android handsets has left beta
The Proclaim Remote has been completely redesigned and rewritten for increased stability and performance on phones. Users on iOS have been using this updated version for a while now, but the Android app has just now shipped on the Play Store. Android tablet support will come in an upcoming update.
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Song Selection list
Is there a place on Proclaim where i can find all the songs that i have entered in one place rather than searching each song by its name?
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Remote Crawl
I apologize if this topic has been covered somewhere. I have searched and have not found anything related. Is it possible to run a crawl remotely? If our pre-school area had the app or even a laptop running the software do they have the ability to run a crawl requesting parents to come to the area? At this time a teacher…
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Trouble importing .pptx
I am trying to import a powerpoint When I save as Pic and then try to import them Proclaim doesn't get all slides When I import as PPT it changes the font and formatting to something completely silly! HELP!!!
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Help - how do I just simply add a chorus??
So I understand it's now a new drag and drop feature, but where do I drag the extra chorus from so that I can drop it in the song sequence? Help - church is tomorrow, this new fix is a real bummer.. Thanks, Elisa
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Windows 10?
Hi guys, Knowing that there are always issues when things change, I am hesitant to upgrade my projection computer to Windows 10 until I know that Proclaim will be a happy program.:) Is it ready yet? Or do I wait awhile?
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how to transfer control to power point
hey all, recently had a man ask if i could import a power point file with audio attached. apparently, he has a subtle zoom on some of the slides and wanted to know if the "transfer control to power point" option allowed the slides to zoom, be on the timer they were on in power point, and even have background audio. any…
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Proclaim Remote sign-in bug
We found a bug affecting a few of Faithlife's web sites and in order to ensure security we're requiring users that accessed these sites to be reauthenticated. This is why you may have had to re-log into Proclaim or into Faithlife.com. Sadly, this exposed a long-standing bug in the Proclaim Remote application. The Proclaim…
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printing from Proclaim
Can I send information from Proclaim to my printer for printed copies. Is there a better way to do this from Logos?
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Proclaim not syncing between to computers
I've always been able to sync between my two Mac Book Pros. My worship leader inputs all the songs and videos and when I open my Mac, they are just there. This week nothing makes them sync. I can see the new songs online, but not on my Mac, which I use with the church projector. I called customer support and she couldn't…
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Can't install or run proclaim
534382.ProclaimError.log8478524.Proclaim.log
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Version 1.29.0.0418
You changed the way the verse sequence is displayed and entered from: (example) 1,c,c,t,1,c,c,t,b,c,c,t,t to Verse 1x Chorus x Chorus x Tag x Verse 1 x Chorus x Chorus x Tag x Bridge x Chorus x Chorus x Tag x Tag x I know there must be a reason for the change but I do not like it because it makes it hard to glance and see…
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Loading mp4 (video & audio) into Proclaim
Help! I'm technically challenged and running Proclaim is outside my normal scope of work. I need to upload an mp4 and have no idea how to do this. It contains both video & audio. Anyone has some practical tips for me?
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Song Sequencing
I am still learning here- and may have been doing this wrong, but here goes. When adding songs, (up until this last update) I have been able to go in and sequence the song the way our team sings it (V1, Chorus 1, Bridge, etc). I have just installed the latest update, and the information box has been changed. I clicked the…