License Agreement

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Comments

  • Daniel Harper
    Daniel Harper Member Posts: 24

    Thanks for your question.

    No, neither of us are.  I teach now and then at church, but never have accepted any money.  We're what some call "lay".

    Regards,

    Dan

  • Daniel Harper
    Daniel Harper Member Posts: 24

    Thanks for the reply,

    Your post is in that if I understand it correctly, you're saying that it is still illegal for a married couple to share one account (we're both what is called "lay").

    I call tech support and one person told me the Logos has a policy of husband and wife being consider as one user.  I call tech support again for more information on how to merge accounts and setup the resulting single account so we would be able to use it.  

    Very misleading and not the policy this company communicated when they purchased this program.  

    Thanks again,

    Dan 

  • Daniel Harper
    Daniel Harper Member Posts: 24

    MJ,

    Thanks for sharing.  However, when we started using Logos, the company communicated that a married couple was seen as "one user" (just as God says that we are "one flesh").  The only way we found that there was a change in this policy by taking a Logos training class.  We were not able to take the class on two computers as the notes and home pages kept changing based on what the last one of us to finish the exercise had done.  This also kept us from completing some of the exercises because one of us always lost what we started in the last exercise.

    We purchased these books as "us, one user".  After hearing a reply like this, I wish we could get our money back and go on with Wordsearch.  I can't understand how a company can change the policy of what one use means and not give the husband and wife a way out.  I was encouraged by what Bob had posted (we would be seen as one user) and now you are telling me that's not so.

    Confused,

    Dan 

  • MJ. Smith
    MJ. Smith MVP Posts: 53,409

    the company communicated that a married couple was seen as "one user"

    I have been a user since the first edition that handled the Catholic canon ... we won't mention how long ago that was. Seems like a different century. In all that time my understanding was that a married couple in which at least one of them was not in a professional position and minors, were allowed to skirt the one person per account rule with two (or more) people using a single account -- one officially, the others unofficially. Prior to your post, I've not seen anyone believing that a single license applied across multiple accounts, although I have seen numerous requests asking if it was possible.  Unfortunately, I have no way of backtracking to see how you came to your understanding of the rules. As the forums are users helping users, your only recourse is to Customer Service or to Bob.

    The only way we found that there was a change in this policy by taking a Logos training class.  We were not able to take the class on two computers as the notes and home pages kept changing based on what the last one of us to finish the exercise had done.

    To the best of my knowledge, this is how it has always worked - the contents and last status is tied to an account and syncs across all devices on which that account is loaded.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Daniel Harper
    Daniel Harper Member Posts: 24

    Hi David,

    Thanks for replying.  Back in 2014 is when we were told my wife should purchase her own account.  We could not afford it until Logos was offered for free (earlier this year - I think) and she also purchased the Started package.  My wife has been having several issues which frustrate her with the software (mainly not being able to use the books that we purchased together with our money). 

    I started looking into it again, because of the new Notebooks and Local settings.  That's when I was pointed to Bob's post by a tech support person.  She told me that Logos has a policy that now sees married couples as one user.  When I read Bob's post, I was very encourage.  However, when I called back into tech support and asked for information on how to set up Logos so my wife and I could both use one account, he replied that we were not seen as one user and pointed me to the license agreement. I believe that God's Word teaches that what we as a couple purchase is first God's and next shared as One in our marriage.  Logos communicated that same few when we continued with Logos after they purchase the program from Dallas Theological Seminary.  We feel betrayed by what we found out in 2014, however encouraged by what Bob's post said.  I highly respect Bob, his brother and the many employees that have made this software such a blessing. 

     We used to get hard copies of the software (discs, CD's and DVD's).  When I call in, my purchases are still communicated as resources that I own. So I always thought they were ours, but in 2014 I was told by a couple of people from the forum that we didn't own any resources.  I trust that will not become an issue if we want to pass on the software/resources to one of our children (will it be able to be transferred in our will)?

    Just like in 2014 we are trying to find a way to honor God by doing what is pleasing to Him.  If the company allows we both to us one account, Great!  However, that is not the common message we're getting.

    Thanks again,

    Dan

  • MJ. Smith said:

    As the forums are users helping users, your only recourse is to Customer Service or to Bob.

    +1 [Y]

    MJ. Smith said:

    The only way we found that there was a change in this policy by taking a Logos training class.  We were not able to take the class on two computers as the notes and home pages kept changing based on what the last one of us to finish the exercise had done.

    To the best of my knowledge, this is how it has always worked - the contents and last status is tied to an account and syncs across all devices on which that account is loaded.

    Clunky work around for training class would have been to change program settings on one computer to not sync, but would have to deal with sync surprises later when wanted to update library. [:O] Long time ago learned not to have Library Prioritize open in my personal Logos library on two computers at the same time while trying to modify prioritization due to sync causing surprising reordering. [:$]

     We used to get hard copies of the software (discs, CD's and DVD's). When I call in, my purchases are still communicated as resources that I own. So I always thought they were ours, but in 2014 I was told by a couple of people from the forum that we didn't own any resources.  I trust that will not become an issue if we want to pass on the software/resources to one of our children (will it be able to be transferred in our will)?

    Thread => Bequeathing a Logos library expresses Thanks to Faithlife for a friendly library transfer, which included hundreds of resources that were purchased on CD's & DVD's followed by uploading their licenses to Libronix servers (e.g. 1984 NIV Bible that can no longer be purchased, only transferred). Years ago, Libronix 3 resources could be purchased on CD/DVD followed by installing them and uploading license(s) to the associated account. Today, an unused Libronix CD/DVD serial number can be associated (unlocked) with a Faithlife account => https://www.logos.com/redeem (since all Libronix and Logos releases prior to 7.18 cannot connect to Faithlife servers)

    My wife has been having several issues which frustrate her with the software (mainly not being able to use the books that we purchased together with our money). 

    Do both of you often use the same books ? If not, one option is transferring resource(s) from one library to another. Faithlife nominally charges $ 20 per transfer, regardless of how many resources are being transferred. Hence, an idea is making a list of "frustrating" resources so can decide which library is appropriate for them.

    Faithlife has designed Logos (and Verbum) to be used by One Human user. Challenging for two humans to intimately share a Logos library (e.g. priorities, reading progress, home page, history, documents, named layouts, ...), especially on more than one device. Personally have two Faithlife accounts for my use: one account has my purchased licenses while the other account has an order total of $ 0.00 that is usable for many Bible Study tasks (plus can demonstrate what Faithlife freely enables).

    FYI: this License Agreement thread began with license snippet from 14 Jul 2009 (single user license ~10 years ago)

    Rob said:

    This is a copy of the current license that is displayed in our software.

    The short version is this: "The license goes with the user. Every user must purchase their own package. If you have a work machine and a laptop and they are both yours for your personal use, you may load it on both for your personal use - because the license goes with the user." Can you purchase one package and have two people use it? No. The license goes with the user. The license is a single user license.

    All licenses are single human being licenses. We do not offer site-licenses, shared licenses, co-op licenses, library licenses or multi-user licenses. A church or company may be the purchaser and thus legal owner of the license grant, but may only allow one human being to be the beneficiary of this license grant.

    Keep Smiling [:)]

  • David Ames
    David Ames Member Posts: 2,977 ✭✭✭

    They do allow husband and wife to use one licence [to some extent they just look the other way] IF only one or neither is using Logos to prepare sermons or writing Bible Studies. 

    Whoops: Change the above to read that they used to allow husband and wife to use one licence if all they were doing was simple Bible Study. 

    Apparently they no longer do.  My guess is that too many so called "husband and wife" were not just one man and one woman but many of both.

    [[Yes, the terms of use have changed but I don't remember seeing a BIG notice of the change.]] 

  • Daniel Harper
    Daniel Harper Member Posts: 24

    Thanks MJ,

    The suggestion will enable us to get through the training.  I like you Keep Smiling.

    Regards,

    Dan

     

  • Floyd  Johnson
    Floyd Johnson Member Posts: 4,007 ✭✭✭

    David Ames said:

    Apparently they no longer do.  My guess is that too many so called "husband and wife" were not just one man and one woman but many of both.

    [[Yes, the terms of use have changed but I don't remember seeing a BIG notice of the change.]] 

    I am not sure the terms of use have changed (at least in this regard) - allowing a husband and wife to share an account (as long as the second spouse was not using it professionally) was an allowance that was made by FaithLife's president as a courtesy to users. it was never official policy.  If both husband and wife are both ministry professionals, they were expected to have separate accounts. I have seen nothing from FaithLife's leadership suggesting this has changed. 

    Blessings,
    Floyd

    Pastor-Patrick.blogspot.com

  • Dave Hooton
    Dave Hooton MVP Posts: 35,770

    Floyd Johnson said:

    David Ames said:

    Apparently they no longer do.  My guess is that too many so called "husband and wife" were not just one man and one woman but many of both.

    [[Yes, the terms of use have changed but I don't remember seeing a BIG notice of the change.]]

    I am not sure the terms of use have changed (at least in this regard) - allowing a husband and wife to share an account (as long as the second spouse was not using it professionally) was an allowance that was made by FaithLife's president as a courtesy to users. it was never official policy.  If both husband and wife are both ministry professionals, they were expected to have separate accounts. I have seen nothing from FaithLife's leadership suggesting this has changed.

    Thank you for the update.

    Daniel, I think you really need to concentrate on what the new Terms of Service is saying: that have been quoted & expressed by earlier posters. Floyd is not providing an "update" of anything, irrespective of what may have been "allowed" by Faithlife's President a number of years ago. The new terms are more draconian than the older terms because times have changed.

    The term "User" is defined in point 1. Your account is for an an individual user (1a), as is the Logos software license (point 3). Your wife cannot be a user of your account/license (point 5), because Faithlife do not offer shared licenses, and they can "prevent and disable excessive simultaneous logins on different devices indicating use of the Services by more than one human user.".

    Suggestions have been made with regard to making your wife's account less expensive. Long before the Terms were updated, I had transferred some of my resources to my wife, and taken advantage of  free resources and a free library.

    Dave
    ===

    Windows 11 & Android 13

  • nicholasnorman
    nicholasnorman Member Posts: 1

    Note [Edit]: This should of been a reply to the "kind" Post of Bob Pritchett. I just realised now in the latest Posts of this topic that the view of faithlife (?) has hardened into a money-making business. Even Microsoft, Google, Apple and others are now increasingly offering family accounts in which the apps are allowed to share... If wife and husband are using the same account on the same computer (so only one user is using the account and the library at this time), then I can not understand what this is all about except of money-making.. and that I find sad

    -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    This is very kind, but then why this can't be written in the License Agreement? Affinity is a UK Software developer (not for a bible software, not for Gods Word, not as follower of Christ, just a pure making money business) for a really good photo software coming closer and closer to adobe Photoshop. They have in there License Agreement written following:

    The Licence granted to you is limited, non-transferable and non-exclusive. Except to the extent any rights cannot be excluded by law, you are permitted:

    (i) if you are a private individual, to download, install, use and run for personal use, one (1) copy of the Serif Software directly on each computer running Microsoft Windows (“Windows Computer”) that you personally own or control. Commercial use is permitted but only use by you and not by any other users of any Windows Computers that you own or control. For example, other members of your household that use your Windows Computers may make personal use of the Serif Software whereas, if anyone other than yourself needs to make commercial use of the Serif Software, the other user will need to make a separate purchase.

    (ii) if you are a commercial enterprise ...

    (iii) if you are an educational institution, to download, install, use and run, one (1) copy of the Serif Software for use either: (a) by a single individual on each of the Windows Computer(s) that they use that you own or control, or (b) by multiple individuals on a single shared Windows Computer that you own or control. For example, a single student may use the Serif Software on both the student's desktop Windows Computer and laptop Windows Computer, or multiple students may serially use the Serif Software on a single Windows Computer located at a resource centre or library.

    (iii) ...(Logos) if you are a church-member, staff etc. ...

    Sincerely Nicholas Norman

  • This is very kind, but then why this can't be written in the License Agreement?

    Welcome [:D]

    Praying for Godly wisdom as Faithlife creates & implements Christian Home base packages (perhaps in 2019 for License Agreement modification) => https://faithlife.com/posts/1829276 (while being cognizant that Logos & Verbum apps & applications have been designed with single user focus so suspect every group-licensed user should have their own installation for personalization, reading progress, ...)

    Keep Smiling [:)]

  • SineNomine
    SineNomine Member Posts: 7,043

    This is very kind, but then why this can't be written in the License Agreement?

    Faithlife can put whatever terms it wants to into its licensing agreements with its customers for its own products, within the bounds of law. However, most of the products FL sells do not belong to FL per se--they are licensed (primarily) from publishers, like Baker, CUA Press, IVP, Zondervan, etc. The terms of those licensing agreements are not dictated by FL, which has to negotiate with these publishers as partners. Some publishers probably do not want to allow for group licensing, whether in general or at least on terms acceptable to FL. Remember that those agreements dictate everything from royalty percentages to when, under what circumstances, and to what extent FL can discount outside entities' products.

    I expect that FL's "Home" offerings will, at least initially, rely heavily on in-house products and products licensed from a relatively small group of publishers. In time, such offerings will, I hope, grow.

    “The trouble is that everyone talks about reforming others and no one thinks about reforming himself.” St. Peter of Alcántara

  • Matt Gubala
    Matt Gubala Member Posts: 42 ✭✭



    here is an excerpt from an employee i received back in 2012.  hope it helps


    Steve Workman <steve.workman@logos.com>

    To:mattgubala@yahoo.com




    Oct 10, 2012 at 6:34 PM







    Matt,

     

    Thank you for contacting us with your concern.  Our end user license is a single user license.  A husband and wife are considered one user, as long as they do not use it for two different businesses. 

     

    Since the license are all in one account, you will both need to have the same user id and password.  It is still one Logos 4 program.  Any notes, highlights, prayer lists, etc that one of you will create, will sync and be visible in the others program.  If you want all of this separate, you will each need to purchase your own program.






  • David Ames
    David Ames Member Posts: 2,977 ✭✭✭

    here is an excerpt from an employee i received back in 2012.  hope it helps Steve Workman <steve.workman@logos.com> To:mattgubala@yahoo.com Oct 10, 2012 at 6:34 PM

    Please go back and read the last two posts by Keep Smiling 4 Jesus :) about the changes of Faithlife Corporation revised/consolidated licensing terms on 15 Mar 2019

    Yes, the reply you got back in 2012 allowed husband and wife to use the same account but that use was to be under the radar.

    They no longer allow that.  Each human user of a Faithlife Corporation product must have their own licence and library.  No sharing!

    [[It will be interesting if this holds up in the EU as one poster asked: you spend thousands of 'coins' out of family funds and other members can not use it??]]

  • DMB
    DMB Member Posts: 13,629 ✭✭✭

    Well, we're in decade #2 of the discussion.  This thread was during Libby's final days, and far-outlived her (except at my house, of course).

    I thought the Jan 2020 update was interesting. All those little trackers from FL advertisers are FL-Privacy-Policy free. I thought that was funny, after reading 3-4 pages of boilerplate (though California addresses don't get shared).

    Ads and Analytics Services Provided by Others

    Ads appearing on any of Faithlife Services may be delivered by advertising networks. Other parties may also provide analytics services via Faithlife Services. These ad networks and analytics providers may set tracking technologies (like cookies) to collect information about your use of Faithlife Services and across other websites and online services. These technologies allow these third parties to recognize your device to compile information about you or others who use your device. This information allows us and other companies to, among other things, analyze and track usage, determine the popularity of certain content, and deliver advertisements that may be more targeted to your interests. Please note this Privacy Policy only covers the collection of information by Faithlife and does not cover the collection of information by any third party advertisers or analytics providers.

    "If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.

  • Victor Chebech
    Victor Chebech Member Posts: 11

    What about users who have a church office desktop, home desktop & a laptop for trips?

  • MJ. Smith
    MJ. Smith MVP Posts: 53,409

    What about users who have a church office desktop, home desktop & a laptop for trips?

    The license is single user ... on as many devices as they use.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • What about users who have a church office desktop, home desktop & a laptop for trips?

    Who owns the desktop & laptop devices ? Who can use the desktop & laptop device(s) when you're not there ?

    Faithlife Terms of Service => https://faithlife.com/terms (updated on 3/15/2019) includes Logos Bible Software (LBS)

    Terms of Service">

    5. Rights and Access Privileges for LBS Licenses.

    LBS Licenses may ONLY be used on devices owned by the licensee in whose name the LBS License is registered. Each LBS License is granted for use by one human user only, even where the LBS License is registered in the name of an institution such as a church. We reserve the right to monitor use of the Services subject to LBS Licenses to detect, prevent and disable excessive simultaneous logins on different devices indicating use of the Services by more than one human user. We do not offer site-licenses, shared licenses, co-op licenses, or library licenses.

    Keep Smiling [:)]