Logos, this is really getting OLD!!!!!

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Posts 634
Pastor Michael Huffman | Forum Activity | Posted: Sat, Aug 1 2015 1:36 PM

I love Logos. It has the be the best Bible software on the market. However, I have a very frustrating situation in using Logos recently. I have reported it and there has been no fix or suggestion. Every Time I open the software, the updates my Library. I have not added any new books or any thing and it still updates my books. And contrary to popular opinion, yo9u cannot use Logs while it is doing that. When I sit down to Logos I sit down to use, not sit and wait for it to update my library for NO reason. You know how many times I have wanted to drop Logos and go to accordance? It is because of this. Works fine and then come out with an update and then it breaks something else. Logos, please fix this is getting old.

Pastor Michael Huffman, Th.A Th.B Th.M

Posts 1835
Kenneth Neighoff | Forum Activity | Replied: Sat, Aug 1 2015 1:44 PM

I am sorry you experience this.

I do a lot of reading on my iPad and takes notes and on it, so when I open my laptop it is probably updating this.  But contrary to you I can use Logos while it is doing this.  My laptop is about three years old and I can work on it just fine.

Posts 8967
RIP
Matthew C Jones | Forum Activity | Replied: Sat, Aug 1 2015 2:09 PM

Pastor Michael Huffman:
When I sit down to Logos I sit down to use, not sit and wait for it to update my library for NO reason.

Many (most?) updates to my library are not book downloads but dataset updates and resource updates for typos or tagging.

Logos 7 Collectors Edition

Posts 13359
Forum MVP
Mark Barnes | Forum Activity | Replied: Sat, Aug 1 2015 2:35 PM

Pastor Michael Huffman:
I have reported it and there has been no fix or suggestion.

Hi Michael,

You last reported the problem here. On that thread, on 20th July a Faithlife member of staff made some suggestions (and said a fix might be forthcoming), but you haven't responded since. Did you miss this reply?

Posts 313

That used to be a frustration for me as well. However, since upgrading my computer to a SSD hard drive and upgrading to Logos 6 those problems have vanished for me. At the present I would hate to be without Logos 6. Based on my experience Logos does benefit from a fast processor and SSD or it may feel sluggish.

There is a way to have all updating done at night while you sleep. Under program settings find the heading Internet. You can choose to download at a time you will typically be asleep and let it update and index to its heart content.

Posts 313
Thinking | Forum Activity | Replied: Sat, Aug 1 2015 2:54 PM

That used to be a frustration for me as well. However, since upgrading my computer to a SSD hard drive and upgrading to Logos 6 those problems have vanished for me. At the present I would hate to be without Logos 6. Based on my experience Logos does benefit from a fast processor and SSD or it may feel sluggish.

There is a way to have all updating done at night while you sleep. Under program settings find the heading Internet. You can choose to download at a time you will typically be asleep and let it update and index to its heart content.

Posts 53
LogosEmployee

Pastor Michael Huffman:
Every Time I open the software, the updates my Library. I have not added any new books or any thing and it still updates my books. And contrary to popular opinion, yo9u cannot use Logs while it is doing that. When I sit down to Logos I sit down to use, not sit and wait for it to update my library for NO reason.

This may be beating a dead horse, but was not sure if anyone has gone over options with you that I think will solve the issue. Please forgive me if this is old information that has not helped your particular situation. 

I personally like to only download updates when it is convenient for me to do so. To accomplish this, you can go to the Program Settings menu. In the Internet section turn off "Automatically Download Updates."

 

When auto updates are turned off, when an update is ready it will simply show up in the ribbon across the top.

You can dismiss this ribbon and come back to it when you are ready by clicking on the blue circle and selecting "download updates."

I hope this helps improve your experience. If you already knew about this and are still not happy, is there something else that I am missing that could potentially help? 

Free Logos Tutorials on YouTube: Digital Bible Study Made Easy

Posts 634
Pastor Michael Huffman | Forum Activity | Replied: Sat, Aug 1 2015 3:03 PM

Super.Tramp:

Pastor Michael Huffman:
When I sit down to Logos I sit down to use, not sit and wait for it to update my library for NO reason.

Many (most?) updates to my library are not book downloads but dataset updates and resource updates for typos or tagging.

But EVERY TIME is loads. Every time I open Logos it updates.

Pastor Michael Huffman, Th.A Th.B Th.M

Posts 634
Pastor Michael Huffman | Forum Activity | Replied: Sat, Aug 1 2015 3:07 PM

Mark Barnes:

Pastor Michael Huffman:
I have reported it and there has been no fix or suggestion.

Hi Michael,

You last reported the problem here. On that thread, on 20th July a Faithlife member of staff made some suggestions (and said a fix might be forthcoming), but you haven't responded since. Did you miss this reply?

No, Mark I did not miss it. I should have replied, but I did not. I did follow the suggestion of Phil and it seemed to fix it. But the next time (and every time since) it has done it. I should have responded after I tried the suggestion but I, honestly, forgot and I thought that the problem was fixed. But it is not. And it is very frustrating. It seems like one step forward and two steps back when Logos comes out with an update. I am sacred to death to download Logos update, for fear that something is not going to work.

Pastor Michael Huffman, Th.A Th.B Th.M

Posts 634
Pastor Michael Huffman | Forum Activity | Replied: Sat, Aug 1 2015 3:10 PM

Mike Meiser:

Pastor Michael Huffman:
Every Time I open the software, the updates my Library. I have not added any new books or any thing and it still updates my books. And contrary to popular opinion, yo9u cannot use Logs while it is doing that. When I sit down to Logos I sit down to use, not sit and wait for it to update my library for NO reason.

This may be beating a dead horse, but was not sure if anyone has gone over options with you that I think will solve the issue. Please forgive me if this is old information that has not helped your particular situation. 

I personally like to only download updates when it is convenient for me to do so. To accomplish this, you can go to the Program Settings menu. In the Internet section turn off "Automatically Download Updates."

 

When auto updates are turned off, when an update is ready it will simply show up in the ribbon across the top.

You can dismiss this ribbon and come back to it when you are ready by clicking on the blue circle and selecting "download updates."

I hope this helps improve your experience. If you already knew about this and are still not happy, is there something else that I am missing that could potentially help? 

I do have my automatic updates set to "no" already and it is still doing it.

Pastor Michael Huffman, Th.A Th.B Th.M

Posts 13359
Forum MVP
Mark Barnes | Forum Activity | Replied: Sat, Aug 1 2015 3:20 PM

Pastor Michael Huffman:

Mark Barnes:

Pastor Michael Huffman:
I have reported it and there has been no fix or suggestion.

Hi Michael,

You last reported the problem here. On that thread, on 20th July a Faithlife member of staff made some suggestions (and said a fix might be forthcoming), but you haven't responded since. Did you miss this reply?

No, Mark I did not miss it. I should have replied, but I did not.


You're obviously experiencing a bug. Andrew has said that it might be fixed in the next version, and he said that only a couple of weeks ago. Realistically, that's the most you can hope for. Some indexing issues have been fixed in the beta, but I wouldn't recommend you install the beta at the moment, because it's a bit unstable.

In the meantime, a work around might be to minimise, rather than close Logos.

Posts 634
Pastor Michael Huffman | Forum Activity | Replied: Sat, Aug 1 2015 3:26 PM

Mark Barnes:

Pastor Michael Huffman:

Mark Barnes:

Pastor Michael Huffman:
I have reported it and there has been no fix or suggestion.

Hi Michael,

You last reported the problem here. On that thread, on 20th July a Faithlife member of staff made some suggestions (and said a fix might be forthcoming), but you haven't responded since. Did you miss this reply?

No, Mark I did not miss it. I should have replied, but I did not.


You're obviously experiencing a bug. Andrew has said that it might be fixed in the next version, and he said that only a couple of weeks ago. Realistically, that's the most you can hope for. Some indexing issues have been fixed in the beta, but I wouldn't recommend you install the beta at the moment, because it's a bit unstable.

In the meantime, a work around might be to minimise, rather than close Logos.

I have Windows 10, Intel i7 2.4 Ghz with 8GB Ram 64-bit. Is it safe to keep Logos open all the time even if you close he cover?

Pastor Michael Huffman, Th.A Th.B Th.M

Posts 53
LogosEmployee

Mark Barnes:
In the meantime, a work around might be to minimise, rather than close Logos.

Another work around to think about in the mean time if you are not comfortable leaving the app open all the time, is to simply work offline when using Logos. To do this, you can go into the internet section in program setting and turn "Use Internet" to off.

You can also hold down the control button when launching the program. This will bring up the log-in screen. From there you can select "Work Offline." This enables you to stay connected on your machine, but Logos will operate as if it is not connected.

This will keep your machine from trying to download any additional updates. The only downside is that features that rely on the internet, e.g. Online Manuscript Database, will not work. Hopefully our support team can get this issue fixed for you quickly because this is definitely not normal behavior.

Free Logos Tutorials on YouTube: Digital Bible Study Made Easy

Posts 375
Clint Cozier | Forum Activity | Replied: Sat, Aug 1 2015 6:23 PM

For what its worth, I'm seeing the same thing. I've got a fast SSD (Mac 10.10.5 on a 2013 MBP) and though it's not a show stopper for my workflow, every time Logos starts (6.4 SR-3), there is a "preparing library" lag. Sometimes there are new or updated books to index, but sometimes not. I'll always get a lag while "preparing library". We don't need more lags.

Posts 634
Pastor Michael Huffman | Forum Activity | Replied: Sat, Aug 1 2015 7:42 PM

Clint Cozier:

For what its worth, I'm seeing the same thing. I've got a fast SSD (Mac 10.10.5 on a 2013 MBP) and though it's not a show stopper for my workflow, every time Logos starts (6.4 SR-3), there is a "preparing library" lag. Sometimes there are new or updated books to index, but sometimes not. I'll always get a lag while "preparing library". We don't need more lags.

At least I am not crazy!!!!

Pastor Michael Huffman, Th.A Th.B Th.M

Posts 9090
Forum MVP
Mark Smith | Forum Activity | Replied: Sat, Aug 1 2015 7:53 PM

Pastor Michael Huffman:
I have Windows 10, Intel i7 2.4 Ghz with 8GB Ram 64-bit. Is it safe to keep Logos open all the time even if you close he cover?

Yes, it is perfectly safe. This is what I do all the time. It is a great time saver. (Confession: I rarely shut down either my desktop at work or laptop at home, even though it costs some energy. Being able to get right to work saves me time which is worth some money to me.)

Pastor, North Park Baptist Church

Bridgeport, CT USA

Posts 2082
LogosEmployee

We discovered a problem where every startup the application would scan each file to determine whether or not it was out of date. For larger libraries this would take significant disk activity, and could lead to seeing the notification for a few minutes on startup. There was a long standing bug that lead to this occurring on every startup, and could have been triggered by situations such as having a rental or subscription expire (such as Logos Now or Cloud). This was fixed in a recent beta, and will be available soon when the regular release becomes available.

I feel fairly confident that this is the cause of the problem you were seeing, so I'm hopeful that the situation improves when the new version comes out (the first time starting up with the new version will have the same issue, but after that it should be improved).

Posts 123
Fred Littlefield | Forum Activity | Replied: Sat, Aug 1 2015 11:39 PM

Pastor Michael Huffman:
I have Windows 10, Intel i7 2.4 Ghz with 8GB Ram 64-bit. Is it safe to keep Logos open all the time even if you close he cover?

This is very safe. I leave Logos running almost every day and just close my laptop lid and when I open it logos is running just as I left it. My desktop reacts the same when it awakened from hibernation.

Posts 1258
LogosEmployee
Dylan Rondeau | Forum Activity | Replied: Mon, Sep 21 2015 9:38 AM

Andrew Batishko (Faithlife):
We discovered a problem where every startup the application would scan each file to determine whether or not it was out of date.

This should be fixed in 6.6.

Dylan Rondeau, Software Tester

Enable Logging: Mac | Windows (Right-click "Save As...")

Posts 634
Pastor Michael Huffman | Forum Activity | Replied: Mon, Sep 21 2015 1:23 PM

Dylan Rondeau:

Andrew Batishko (Faithlife):
We discovered a problem where every startup the application would scan each file to determine whether or not it was out of date.

This should be fixed in 6.6.

When is 6.6 coming out?

Pastor Michael Huffman, Th.A Th.B Th.M

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