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Created a new group now it wants activation code
I have recently went to a new church since I paid the proclaim fee's I took it with me from the old church I created a new "group" and now when I open up proclaim it asks for an activation code or to continue with trial. I don't even know where to find the code- I just purchased an new years subscription to proclaim Is…
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Can I modify the sections of a presentation (pre-service, warm-up, service, post-service)?
Hi! Is it possible to modify the sections? They seem to be fixed. I'd like to have possibility to add a loop in the middle of the "service" (there's a coffee break in the middle during a bigger event) and continue the "service" at a specific time (another warm-up and part 2). There's also problem with the date and time…
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Bug: iOS Remote App
The link for downloading the iOS remote app seems to be broken.
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Warm Up section Auto-Advancing when I don't want it to
I have the "Auto-Advance After #" unchecked, so why was it auto-advancing?
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New Update to Proclaim causing computer crash
The new update to Proclaim is causing my Windows 8 computer to crash.
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Add song: Background video loop flashes
I keep getting a flash every time the background video loops during a song. This happens both when I am editing the presentation and when I have the output going to the projector. Any suggestions?
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Proclaim freezes during video playback when user navigates away from proclaim
If a user clicks onto any other software or window (we are using Windows 7) while a video is playing during a live presentation, the software interface freezes (the video continues to play until it completes). If the sotware inferface is minimized it will not maximize again. The only solution is to shut down the…
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Bible Translations not syncing across our group
Since the new update when I add verse slides to a presentation, the slide syncs with the other users in our group, but the same translation does not sync. Our media person has to go into each verse slide before Sunday morning and correct the slide to the same translation I synced on my computer. This has been happening…
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Uploading to Proclaim
So, with Graceway Media we also have the opportunity to acquire mini movies and media through Igniter.com at a reasonable fee. However, I cannot upload them to Proclaim because they are over the size limit. Even a 5 min. countdown? Am I doing something wrong? There must be a way....
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Question about long Bible Passages
There seems to be some sort of limit on long Bible Passages using just the traditional Bible Slides. This caught me off guard last year on Palm Sunday, and I see it still is an issue one year later. I'd like some clarification and guidance, please. Our reading for the day is Matthew 27:11-66. When I enter this passage,…
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Easter Loop Proclaim
Proclaim offers a "Join us this Easter" video loop that has a second page for "service times." however, there is no way to add your service times that I can see. Please help?
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LIMIT TO FILE SIZE UPLOAD
Will this be addressed in the future? The limit currently is very restrictive for videos. I've told my people to use DropBox, but just getting them to use Proclaim was a major feat. Maybe a DropBox integration would be a good thing to look into. Thanks!
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WebPage Auto-advance timings
Hi I'm trying to use a YouTube link in a Web Page item, and the timer seems to kick in at 3 seconds, instead of when the video has finished. There doesn't appear to be a way of altering the slide duration, unless I'm missing something, which is always a possibility. Has anyone else encountered this and found a work around?…
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Will the video item sound reset automatically?
Will the video sound reset automatically for any reason? When we went to play the inserted video, there was no sound - later discovered the onscreen video sound setting within the video. Previous video in pre-service loop played ok.
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Problems
So ever since you started doing all these upgrades the punctuation is ALL messed up. You're is now You re Spirit's now Spirit s etc and it is rather annoying how do we fix it?
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New slides lose formatting
Since the change to the new version the formatting from slide to slide does not stay while creating a presentation. In the old version when adding songs I would format the first song, background, text color, outer glow, etc and that would be preserved for the remainder of the presentation as well as any future…
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Issues installing proclaim
Hi, Some people of my group is having troubles installing PROCLAIM. the most common issue is an error of "cannot install proclaim prerequisites". This happens both on Win7 and Win8. The way I've found to "solve" this is by installing an old version, but any time the software asks for to upgrade I've to answer "not now",…
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Proclaim Radomly Crashes
7041.ProclaimCrash.txt It happens when attaching backgrounds, switching slides, editing text. I looked at the error log and noticed it said out of memory, is that graphics memory or ram?
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proclaim signal to faithless app
We have 2 wifi SSID call one Mainhall and the other Guest. The desktop that projects the sermon is logged into Mainhall. We'd like to have the congregation sign in to the Guest account. However the app would not recognize the presentation and can't get the proclaim signal when signed into Guest. I believe the two wifi…
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Songselect CCLI
I cannot get the link to songselect content to work. I have tried to remove the account and re-enter it several times and have verified the account on songselect's web site. When I try to get lyrics for a song under the songselect area I see the message "an error occurred getting the results"
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Feature Request - Pandora Integration
Our church has a license to use music in a large congregation. It'd be nice to use Pandora Radio inside of Proclaim so that service items I wish to use music for, I can use Pandora instead of a local file.
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Feature Request - Store Search
Inside of Proclaim it'd be nice to sort through the store videos. Currently, we just have to scroll through all of them. Why aren't there categories? Like Motion Background, Countdowns, Christmas/Easter, Welcome, Mini Movies.
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Proclaim error?
When I pull up Proclaim it opens but nothing is working. I can't add songs, Bible verses, I can't even open old presentations. I have shut it down several times. Along with shut the computer down several times. I have been having issues with sluggishness during On air times. Can anyone help me Barry
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Proclaim Crashed - Log Folder Empty?
Attempting to setup an Image Slideshow. Selected images from Pictures Folder and chose to NOT upload. Proclaim crashed and MAC generated the following report: Process: Proclaim [370] Path: /Applications/Proclaim.app/Contents/MacOS/Proclaim Identifier: com.logos.Proclaim Version: 1.21.387 (121.1.131) Code Type: X86 (Native)…
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Proclaim Crashing
8371.Proclaim.log2630.ProclaimError.log
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Proclaim crashes when removing a filed from a service item
Every time I attempt to remove a field from a service item Proclaim stops responding. Specifically, I am trying to remove Sub-Title from a Sermon Title slide. Is anyone else having this issue? I am running the most recent version of Proclaim on Windows 8.1.
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.NET framework error when downloading proclaim any suggestions?
Hello all, I am getting a .NET framework installation error when trying to download proclaim on my new computer. Exe (C:\91c399cf691dc3d23f2c\Windows6.1-KB958488-v6001-x64.msu) failed with 0xc8000222 - (null). Final Result: Installation failed with error code: (0xC8000222) (Elapsed time: 0 00:06:31).
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Need On Air to show on both extended monitor and IPads
We are using Air Display to try and enable us to use IPads as extended monitors so the Praise Team can follow the song video presentations showing behind them. When we go On Air the main, extended monitor, and projector are working properly but the IPads display only the slide titles from the order of service. I wanted to…
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Can Proclaim work offline?
Does Proclaim have to be constantly connected to the internet? I've seen several different posts at various times that people have run into some issues with Proclaim and have mentioned possible issues with the Proclaim servers. I like what I see as far as features and functionality but am struggling to see the advantages…
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Proclaim Remote App Problems
Good morning! We have had some trouble with the Proclaim remote recently. Here are the details: The remote (being used on an Android Galaxy S3 by our pastor) has worked great for the first service. Then, when the time comes for him to control his sermon slides for the second service, everything locks up. He has gotten out…
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Proclaim Not Loading To IPAD
This morning, while trying to control presentation from my IPAD, once again, as I was walking to the podium, the loading to IPAD failed. During the praise and worship time our presentation is controlled from our sound booth. I turned my IPAD on and ran Proclaim remote 15 minutes prior to start of preaching...never fully…
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Can't link with Songselect
Since Sunday we haven't been able to connect with Songselect. When we searched for a song we got an error message. I went to the link accounts section and un-linked our Songselect and tried to link again. I now get the message "Failure retreiving songselect request token. Please try again later." I have restarted the…
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Blank Presentation not loading
Hey Trying to load a blank presentation, but it is loading with all of the slides from my last presentation. Then when I try to add some slides to it the program is just crashing. Please help, need this sorted before our service today.
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Pre-service loop won't loop
We have used proclaim for quite some time now and have not had any issues up until 2 weeks ago. The pre-service loop will no longer loop. We import a powerpoint for our pre-service loop and it will just stop at the last slide and will not repeat the whole presentation as it had in the past. I have been reading the forums…
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On Screen Bible Issue - Multiple Translations
Hi, When using the on screen bible item, it seems I can only use one bible version for the whole presentation. My pastor quite regularly uses different versions of the bible at different points of the service. For example I have set the version on my first OSB item as NIV and then a later one to NASB95. Unfortunately i…
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On Screen Bible Won't Work
Anyone else having trouble with the On Screen Bible? I can enter a passage and select the first two styles and I have no problems, but when I select the third style (which is the one I like the most) it will not open the first slide of verses and freezes on the second slide.
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Need help with remote control of songs
Our worship team moves around in a song a lot. I find controlling an on air presentation in Proclaim difficult because I have to slide the panels around on the bottom of my ipad a lot, or in text or full mode, run past other slides to get to the one I need. In our other presentation software we have a verses and chorus…
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Congregation feedback and donations
How do I register congregation realtime feedback and accept donations from the congregation's intent enabled smart phones and tablets during the service?
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Ipad Control slide size
Is there a way to enlarge to panel of slides across the bottom when using an ipad for a remote. The panels are too small to see and it would be helpful if I could adjust the size of those slides. I notice I can change the slide size when building a set in edit mode on the computer, but not when with an ipad in remote mode.
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Macs and Wireless Projectors with AirPlay
I can't remember if I asked this before. If I did, sorry about that, but here goes... In my church, when we use projectors (which isn't all the time but during special events), currently we've kept a PC up on the front row connected to the projectors (we've also been using PowerPoint instead of Proclaim, and now that I'm…
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Presentation rendering request failed
I am able to view Proclaim on my computer but is not able to assess it using my IPad and IPhone. Each time I try to view it I get the following message: PRESENTATION RENDERING REQUEST FAILED. What do I need to do to fix this problem.
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Left Click seems to be broken
I just upgrade to version 1.21.0.0380. Sometimes when I left click on a slide only one of the "selectors" moves to that slide. I have to double left click often times to get both selectors to move. It tends to happen regularly after I add a slide from the Add Item list. It is also a problem if focus is in another window…
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Presentation won't sync
My presentation is not syncing and it won't access my songs or songselect songs. It just says "an error occurred getting the results".
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On Air window issues
When I go "on air" there is a line that shows up at the bottom of the window. I have attached a screenshot with an arrow pointing to the line i'm talking about. I noticed the line appear after upgrading to windows 8.1 I'm not sure if that's what caused it or if something else did. It seems as though the window is not going…
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Lag with typing because of previews
Proclaim is a great software but one of my requests is to see if it is possible to install a button that updates the previews after all the typing is done. Due to the previews constantly updating with every letter typed, it takes about 10-20 characters actually pressed before it appears on the screen. This lag has caused…
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Playing Video
When I play sermon videos through proclaim, the picture isn't as clear as when I play sermon videos through windows media player. The picture is a little jumpy. it is most noticeable when there movements on the screen. Are there specific adjustments I can make to get proclaim to play videos more clearly?
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Windows Mobile 8
I can't see if this question has been asked recently. I have been an avid iPhone user for the last few years - but recently been enticed away by the new Win Mobile 8 platform on a Nokia Lumina 920 (love:😊). Thus I am wondering now that MS seem to be giving the mobile platform a red hot go, is there any plans afoot to…
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Advance Slides With Remote
We project the Proclaim slides through a projector. Is it possible to advance the slides using a remote for the projector? At the moment we advance using the left and right buttons on the laptop. Thanks
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license gone after updating to 1.21.0.0372
Our license shows we are good thru April 2015, but in Proclaim it will not go on air without a watermark. Help!!
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Proclaim Pro Media Subscription
After having received many requests for new media options for Proclaim, we are excited to introduce a whole new offering for your design needs: the Proclaim Pro Media subscription! Created by the DSGNHAVN team here at Logos, these highly designed pieces of media have been created specifically with Proclaim usage in mind.…