Retiring the Send-to-Kindle Feature on 3/31

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Comments

  • Donovan Neufeldt
    Donovan Neufeldt Member Posts: 8

    Is there any way to block all future updates to keep the send to Kindle feature? Otherwise I will no longer buy books that are available on kindle.

    Send to Kindle was the primary reason I bought Logos 6. The feature make books also readable, and not just research-able.

    This is very a very upsetting step backwards for logos.

  • Mark Barnes
    Mark Barnes Member Posts: 15,432 ✭✭✭

    Is there any way to block all future updates to keep the send to Kindle feature? Otherwise I will no longer buy books that are available on kindle.

    Send to Kindle was the primary reason I bought Logos 6. The feature make books also readable, and not just research-able.

    This is very a very upsetting step backwards for logos.

    No. The StK service requires use of a Logos server, and that server is going to be retired. 

    This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!

  • Alexis Smith
    Alexis Smith Member Posts: 2

    Hi Phil...I've been trying for a few hours now and all my books are just on a "kindle upload in progress" status. Is the service down? Was hoping to get as much sent to my kindle before the 17th...

  • Alexis Smith
    Alexis Smith Member Posts: 2

    I'm also getting the "failed to send" message a few seconds after clicking.

    The team tried to make some quick optimizations to improve the processing speed, but they weren't successful. So the service was down for a while. It's back up and running, and everything that's been submitted should still be in the queue and get processed.

    Hi Phil...I've been trying for a few hours now and all my books are just on a "kindle upload in progress" status. Is the service down? Was hoping to get as much sent to my kindle before the 17th...

  • Phil Gons (Logos)
    Phil Gons (Logos) Administrator, Logos Employee Posts: 3,799

    I'm also getting the "failed to send" message a few seconds after clicking.

    The team tried to make some quick optimizations to improve the processing speed, but they weren't successful. So the service was down for a while. It's back up and running, and everything that's been submitted should still be in the queue and get processed.

    Hi Phil...I've been trying for a few hours now and all my books are just on a "kindle upload in progress" status. Is the service down? Was hoping to get as much sent to my kindle before the 17th...

    I'll check, but it may just be backed up with other requests.

  • Phil Gons (Logos)
    Phil Gons (Logos) Administrator, Logos Employee Posts: 3,799

    Confirmed that it's just high demand. We'll make sure that everything submitted by the deadline processes before we disable the service, so there's no need to worry if your books will make the cut.

  • Paul Burkhart
    Paul Burkhart Member Posts: 1

    At what point can I close the program (or heck, even the tab!) and the request still be in process? Must I keep Logos open and connected to the same internet connection until the "Kindle upload in progress" dialog goes away, or at that point is it already in queue?

  • John G. Dargie
    John G. Dargie Member Posts: 1

    Paul,

    You can close Logos once you have clicked the "Send to Kindle" button and it has started saying "Kindle upload in progress".

    At that point your request is in a queue (on a Logos server) and will get processed in order. Some of mine took a couple of days to get processed as there's obviously a lot of us using this feature while we still can.

  • Bill Carroll
    Bill Carroll Member Posts: 74

    This is very sad news.  Kindle is my portable choice for using Logos books with church services and Bible studies.  Its also like "free advertising" because church members get to see the power of Logos in action.

    So if Kindle and Logos won't be cooperating in the future, what other tablet options do we have for Logos (other than iPad and Android phones)?

  • Graham Criddle
    Graham Criddle MVP Posts: 32,624

    So if Kindle and Logos won't be cooperating in the future, what other tablet options do we have for Logos?

    There are Faithlife apps - which provide access to most of your Logos resources - available for Android and iOS.

    The issue some people have with them as that most tablets are not "e-ink" and so cause strain on eyes. Apart from that the apps provide more functionality than the basic reading experience on the Kindle.

  • Graham Criddle
    Graham Criddle MVP Posts: 32,624

    (other than iPad and Android phones)?

    You could get a full Windows tablet - such as the Surface Pro family

  • Eric Ross
    Eric Ross Member Posts: 64 ✭✭

    Send to kindle provides three advantages:

    1) E-ink is easier on the eyes for most people
    2) E-ink is usually lighter in weight and makes for an easier cover-to-cover reading.
    3) E-ink has a battery life measured in multiple days.
    4) The current Kindle screen apps have much larger fonts which make it useable for those with vision problems. (this could be remedied with larger fonts in the Logos/Vyrso/Verbum apps).

    It is unfortunate that the current solution must fold, but I hope that that FL will be cognizant of how important this feature is.  Maybe its send through email/local upload or send to Kobo.  Regardless, I hope that the licensing mine-field can be navigated and new solution can be identified.

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,512

    Kindle is my portable choice for using Logos books with church services and Bible studies.  Its also like "free advertising" because church members get to see the power of Logos in action.

    For clarification: Your post sounds like you are talking about a Kindle Fire device. Is that right? This thread has nothing to do with the mobile app for kindle fire devices (which is the android app). It is only about kindle e-ink devices (such as the paper white). 

    macOS, iOS & iPadOS |Logs| Install
    truth over tribe

  • Floyd  Johnson
    Floyd Johnson Member Posts: 4,007 ✭✭✭

    alabama24 said:

    This thread has nothing to do with the mobile app for kindle fire devices (which is the android app). It is only about kindle e-ink devices (such as the paper white). 

    Wrong!

    Send to Kindle works with both the Kindle Fire and the e-Ink devices. The app only works on the Fire devices. This thread applies to the Srnd-to-Kindle feature, which is available for Fire and e-Ink devices.

    Blessings,
    Floyd

    Pastor-Patrick.blogspot.com

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,512

    Wrong!

    I was responding to a user who mentioned that he will no longer be able to show "the power of logos in action." It would be strange to claim the "power of logos" while using the kindle app on a fire device! 

    macOS, iOS & iPadOS |Logs| Install
    truth over tribe

  • Drewe
    Drewe Member Posts: 28

    So i've been wondering why this hasn't been working, being basically the first time I've tried to use it.

    Maybe remove the button?

  • Graham Criddle
    Graham Criddle MVP Posts: 32,624

    Drewe said:

    So i've been wondering why this hasn't been working, being basically the first time I've tried to use it.

    It should be working at the moment assuming you are running Logos 6.10. What issues, other than sends taking a long time, are you seeing?

    Drewe said:

    Maybe remove the button?

    It will be removed in Logos 6.11

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,512

    Drewe said:

    So i've been wondering why this hasn't been working, being basically the first time I've tried to use it.

    Maybe remove the button?

    It sounds like you are new to the issue and haven't read through the 7 pages of posts. I don't blame you. [:)]

    To elaborate just slightly on Graham's comments: The button is still there because the service was still available and working for all users when the current version of the engine was released. As Graham mentioned, it is removed in the next release. 

    Also, as Graham references, the timing for the resources to be sent is currently VERY long (even a couple of days). If you are using the feature correctly, it <should> work. However, due to the length of the sending, it may be past the date by the time your issue gets troubleshot. 

    macOS, iOS & iPadOS |Logs| Install
    truth over tribe

  • Michael High
    Michael High Member Posts: 4

    Thanks for the link, Levi. I've persisted with StK, requesting a batch of a dozen books each day. Although it is taking one or two days to process each batch, I am on target to get all the monographs I want onto my Kindle Voyage by the deadline. By the time I've read all of them, I'm sure that technology and licensing will have moved on apace!

  • Mikael S
    Mikael S Member Posts: 48

    If I order a Kindle Paperwhite new now, I will have very little time to get it filled up with books. As I'm reading about some others doing this in batches - does that mean that is the only way to currently do it i.e. does it mean I wouldn't be able to do one big batch with everything I want to send to the Paperwhite? I know about the delay caused by the demand and the server being the bottleneck and am OK with that part.
    If I would do one big batch, so I need more RAM than the minimum in the computer with Logos? (Currently 4 GB, some of my other computers need service badly and can't be used for this. I could perhaps try to fix the error on my MacBook - which has 6 GB RAM. If more RAM really is needed I have the option of using my newest (and best) computer with Wifi this time, it has 8 GB RAM.)
    I will be able to leave the Paperwhite powered on if that helps but I doubt it helps a lot.

    translatio-princpld...
    10 Bibls.. Supporting the cause of the right for data

  • Mark Barnes
    Mark Barnes Member Posts: 15,432 ✭✭✭

    Mikael S said:

    If I order a Kindle Paperwhite new now, I will have very little time to get it filled up with books. As I'm reading about some others doing this in batches - does that mean that is the only way to currently do it i.e. does it mean I wouldn't be able to do one big batch with everything I want to send to the Paperwhite? I know about the delay caused by the demand and the server being the bottleneck and am OK with that part.
    If I would do one big batch, so I need more RAM than the minimum in the computer with Logos? (Currently 4 GB, some of my other computers need service badly and can't be used for this. I could perhaps try to fix the error on my MacBook - which has 6 GB RAM. If more RAM really is needed I have the option of using my newest (and best) computer with Wifi this time, it has 8 GB RAM.)
    I will be able to leave the Paperwhite powered on if that helps but I doubt it helps a lot.

    You can send as many files as you need to Kindle, and all the processing is done on Logos' servers. Once the request is sent, your own computer won't be needed, and you can safely switch it (and your Kindle) off.

    You don't even need to wait for your Paperwhite to arrive before you start. If you download one of the Kindle apps, you can get a "Send to Kindle" address for that device. Just make sure that "Personal Document Archiving" is switched on, and then when your Kindle arrives you'll be able to download any items previously sent to Kindle on that new device. https://www.amazon.com/mn/dcw/myx.html#/home/settings/payment 

    This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!

  • Sharon Davidson
    Sharon Davidson Member Posts: 1

    I haven't had any books delivered to my Kindle since April 9th, despite sending books everyday since then.  Is anyone else having success?  I'm wondering if it's just the large number of people sending books, some new problem that cropped up, or something going on on my end.

  • Bill Carroll
    Bill Carroll Member Posts: 74

    I've been having success moving the last of my books over to my Kindle before its inaccessible.  In fact, I've been delivering books to my Kindle almost every day this week (even last night).  I would guess its something on your end.

  • Jake Putich
    Jake Putich Member Posts: 2

    Hi there. I'm sorry to see this feature is being retired. I've been trying to send some of my books over to my Kindle in recent days, but with no success. I'm receiving a perpetual "Kindle Upload in Progress" indicator. Could you please help me? I'm very eager to get my books transferred before I'm prohibited from doing so. Please let me know if you need any more information.

  • Mark
    Mark Member Posts: 2,643 ✭✭✭

    I seem to be having a similar issue.  I do not see the many books I uploaded on the kindle

  • Robert
    Robert Member Posts: 141

    Hi there. I'm sorry to see this feature is being retired. I've been trying to send some of my books over to my Kindle in recent days, but with no success. I'm receiving a perpetual "Kindle Upload in Progress" indicator. Could you please help me? I'm very eager to get my books transferred before I'm prohibited from doing so. Please let me know if you need any more information.

    Jake and fellow users, as long as you are seeing the "Kindle Upload in Progress" indicator, these books should deliver to Kindle just fine. My experience has been about a four day lag between send request and final download to Kindle, but the resources are arriving. You may also want to reference the listed books at Amazon > Manage Your Content & Devices > Your Content > Show: Docs. My experience has been that books appear there somewhat before they download to the device.

    Thanks again to Faithlife for the extension on this feature - clearly many more users will succeed in transferring significant numbers of Logos resources because of it.   

    Grace and peace. <><

  • Adam Olean
    Adam Olean Member Posts: 449

    Robert said:

    Hi there. I'm sorry to see this feature is being retired. I've been trying to send some of my books over to my Kindle in recent days, but with no success. I'm receiving a perpetual "Kindle Upload in Progress" indicator. Could you please help me? I'm very eager to get my books transferred before I'm prohibited from doing so. Please let me know if you need any more information.

    Jake and fellow users, as long as you are seeing the "Kindle Upload in Progress" indicator, these books should deliver to Kindle just fine. My experience has been about a four day lag between send request and final download to Kindle, but the resources are arriving. You may also want to reference the listed books at Amazon > Manage Your Content & Devices > Your Content > Show: Docs. My experience has been that books appear there somewhat before they download to the device.

    Thanks again to Faithlife for the extension on this feature - clearly many more users will succeed in transferring significant numbers of Logos resources because of it.   

    Grace and peace. <><

    Same here, Robert. [Y] A bunch of books even came through a few days or so after I had clicked "Send to Kindle" and subsequently upgraded to the new Logos 6.11 RC, which removes the "Send to Kindle" feature. Thankfully, I have an older laptop running Logos 6.10 that I can still use if I decide to send anything else in the next couple days.

  • Robert
    Robert Member Posts: 141

    Same here, Robert. Yes A bunch of books even came through a few days or so after I had clicked "Send to Kindle" and subsequently upgraded to the new Logos 6.11 RC, which removes the "Send to Kindle" feature. Thankfully, I have an older laptop running Logos 6.10 that I can still use if I decide to send anything else in the next couple days.

    Adam, that is great to hear. It seems that given what I'm sure is unprecedented StK demand, the queue is working. I'm sure the lag time will increase somewhat from here on, but we can be relatively sure that what we send before the deadline will arrive, even if days after the deadline. Thanks again to FL handling this unexpected feature retirement well, all in all.

    Grace and peace. <><  

  • C.J. Scott
    C.J. Scott Member Posts: 80 ✭✭

    Alas it is gone [:(]

    Clint Scott
     
    Author | Humble Majesty
     
    www.humblemajesty.com