Re: BUG: Now I'm getting no e-mails for many forum posts
Comments
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fgh said:
I am now. I never got https://community.logos.com/forums/p/92249/640590.aspx#640590. And I haven't gotten any of my own posts today.
You won't get notifications for your own posts with the new system.
Thanks for the reports, I'm looking into them.
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You won't get notifications for your own posts with the new system.
But I MUST have notifications of my own posts!!! They are absolutely crucial to me! That's how I keep at least some kind of track of all my bug reports, suggestions, and so on. Taking those away from me is like cutting off both my legs and still expecting me to walk!
Mac Pro (late 2013) OS 12.6.2
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fgh said:
But I MUST have notifications of my own posts!!! They are absolutely crucial to me! That's how I keep at least some kind of track of all my bug reports, suggestions, and so on. Taking those away from me is like cutting off both my legs and still expecting me to walk!
I removed the exclusion, you should now get notified of your own posts.
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I have a long post written for you, Joel, but it refuses to post. Is there something wrong with the servers or something?
EDIT: Well, at least this posted as it should.
EDIT 2: Checking if screenshots will post:
EDIT 3: It did. What on earth is then wrong? I've already tried cutting the post in half, and it still wouldn't post.
Mac Pro (late 2013) OS 12.6.2
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What thread are you trying to post to? I see a number of errors, but not sure which correlates to your issue.
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This one!
Mac Pro (late 2013) OS 12.6.2
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Still unable to post what I wrote. Clicking Post from Preview gives me
Clicking it from Compose, just reloads the Compose page.
Mac Pro (late 2013) OS 12.6.2
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The error I'm seeing says it's error-ing because you don't have permission, trying to increase its helpfulness for the future.
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Permission to do what??
I'll try to divide it into even more parts, and see if that helps.
EDIT: It didn't. Not even a small part with all formatting removed. How weird when I can post everything else!
Mac Pro (late 2013) OS 12.6.2
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Permissions to post, it's an error about Access Denied because you don't have access to that particular Forum.
Have you tried copying the text, and trying to create a "new post", then pasting the text into the new post?
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OK, let's try the 'nuclear option':
Fuzzy, but hopefully readable.
Mac Pro (late 2013) OS 12.6.2
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Ingenious!
I believe I deployed fixes for some of your reported bugs today, thanks for the detailed report!
I'll tally up all existing issues tomorrow and see what I can do.
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it's an error about Access Denied because you don't have access to that particular Forum.
That's ridiculous, since I clearly have permission to make all these other posts! In the very same thread, and in reply to the very same posts!
Have you tried copying the text, and trying to create a "new post", then pasting the text into the new post?
I didn't see your post in time, but, yes, I have tried that. Even when I tried just the first part, with no screenshots, and with the bullets removed, it still wouldn't post.
But screenshots of the Preview seems to have worked. Hope you can read them. A bit hard if you want to quote, though...
Now you can try to figure out what made that post so different from all other posts?
Mac Pro (late 2013) OS 12.6.2
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I believe I deployed fixes for some of your reported bugs today
The odd headings seem fixed. I don't think I've noticed any other fixes based on this thread since yesterday.
Though it seems your new code has partly fixed the older 'random font size bug'. It still occurs in posts:
But no longer in the e-mail:
Mac Pro (late 2013) OS 12.6.2
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I believe I fixed the problem with quotes in Post subjects for new threads.
However, existing posts/threads will still be 'corrupt' at a database level. I'm working on correcting the data.
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Existing posts/threads with ";amp" in the subject should be corrected.
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I believe quote formatting is now fixed in email notifications, please let me know if I missed a case.
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I believe I fixed the problem with quotes in Post subjects for new threads.
Existing posts/threads with ";amp" in the subject should be corrected.
I believe quote formatting is now fixed in email notifications, please let me know if I missed a case.
Too early too say, but let's hope![:)]
However, I just noticed https://community.logos.com/forums/p/92570/642980.aspx#642980 in my inbox, with a quote by Glenn Airoldi. Unfortunately I didn't recognize the quote, since I never got Glenn's post: https://community.logos.com/forums/p/92570/642968.aspx#642968. So there are still posts going astray.[:(]
I'm not your favourite person in the world these days, am I?[:D]
EDIT: When I try the above links they go to the top of the page, although they are formatted to go to the exact posts.[*-)]
Mac Pro (late 2013) OS 12.6.2
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fgh said:
Unfortunately I didn't recognise the quote, since I never got Glenn's post: https://community.logos.com/forums/p/92570/642968.aspx#642968. So there are still posts going astray.
I'm not your favourite person in the world these days, am I?
There are certain cases where the subscriber fails to send a message for some posts (1/55 so far), still looking into it.
Your bug reports are very thorough and you're pretty understanding of things taking time, you're closer to the top than you think.
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I believe quote formatting is now fixed in email notifications, please let me know if I missed a case.
https://community.logos.com/forums/p/91904/643102.aspx#643102
https://community.logos.com/forums/p/91904/643148.aspx#643148
https://community.logos.com/forums/p/92704/643195.aspx#643195
(EDIT: Same error for https://community.logos.com/forums/p/92525/643205.aspx#643205 and https://community.logos.com/forums/p/92525/643285.aspx#643285.)
(I guess I missed one case in my list above. These all show the first formatting line, but not the last. (Or perhaps there were no such cases until you fixed the other errors.))
I also just got an excellent chance to try a rare test case just for you: a manually added link inside the quote formatting:
https://community.logos.com/forums/p/92694/643200.aspx#643200
(The smiley doesn't show on the forums either, as you can see.)
Mac Pro (late 2013) OS 12.6.2
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Your bug reports are very thorough and you're pretty understanding of things taking time, you're closer to the top than you think.
I'm glad not everyone hates me.[:P] (I was getting bashed on another thread last night.)
All bugs are [more of less] frustrating and time-consuming, but, like most people, I'm awfully more understanding when someone listens, responds, reports progress, and is clearly doing something, like you are, than when people write up a case and file it away below a thousand other bug reports and never look at it again. Or when no case is ever filed at all. Or when people keep doing the exact same kind of mistakes I/we have complained about a dozen or more times before. Or when they simply take for granted that I, the paying customer, should do the work they're paid to do. All responses that I am, unfortunately, far more accustomed to getting from Logos than yours.
Of course I would be a lot happier to spend this time if we were actually improving things, and not just trying to get them back to what they once were, but at least something is happening. (Yes, I know, from your perspective you are improving things, but that don't and won't show in my inbox.)
But I'm looking forward to when you've fixed the e-mails, so that I can start pestering you by bumping my old forum bug reports.[:D]
Mac Pro (late 2013) OS 12.6.2
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There are certain cases where the subscriber fails to send a message for some posts (1/55 so far), still looking into it.
Another missing post: https://community.logos.com/forums/p/80086/642793.aspx#642793.
fgh said:EDIT: When I try the above links they go to the top of the page, although they are formatted to go to the exact posts.
This has become an (annoying!) issue for all links everywhere.
Mac Pro (late 2013) OS 12.6.2
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E-mail:
Same e-mail in a Thunderbird search for 'Karim':
[:S]Also, when I add a smiley from the popup directly after a screenshot, it becomes a link. Doesn't happen in a normal sentence, or if I type it in. This must be a recent thing.
Mac Pro (late 2013) OS 12.6.2
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In case you're not aware, I haven't gotten a single e-mail in the last 70 minutes.
Mac Pro (late 2013) OS 12.6.2
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We've sent you 36 emails in the past hour, but between 11:34-12:36 PDT we were unable to connect to your email provider. Other email providers did not seem effected. Your email provider became responsive around 12:46 PDT, so you should have just gotten a large batch of emails.
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So I did! Thanks. And sorry to give you extra work on a day like this. I took for granted it was another server problem on your end. You seem to have a few.[:)]
Mac Pro (late 2013) OS 12.6.2
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fgh said:
I just noticed https://community.logos.com/forums/p/92570/642980.aspx#642980 in my inbox, with a quote by Glenn Airoldi. Unfortunately I didn't recognize the quote, since I never got Glenn's post: https://community.logos.com/forums/p/92570/642968.aspx#642968.
I'm beginning to see a pattern here. Judging from https://community.logos.com/members/143315/default.aspx, all but one or two of Glenn's most recent posts have gone missing. In the past, MJ's posts have been particularly prone to go missing. So there's definitely something related to the poster going on here.
Also, several e-mail links in the last 24 hours or so have been impossible to open. When I looked closer, it turned out to be because the link went to test.community.logos.com, or something like that, instead of the regular forum.
And just to clear my desktop a bit (I know you have more important things to do right now):
Mac Pro (late 2013) OS 12.6.2
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Sorry to keep complaining, but now all e-mails have lost the forum name:
But I did notice that you've fixed the ø's.
Mac Pro (late 2013) OS 12.6.2
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OK, I've tried to give you some time off, but posts like this are very hard to read, trying to figure out where the quotes end and the replies start:
And posts like this are rather confusing (Matthew's quote is the one starting with "So"):
Not to talk about this one:
I've also begun to see posts where the letters are correct in the heading, but incorrect in the text, like this one:
Mac Pro (late 2013) OS 12.6.2
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Further confirmation that the missing e-mails are linked to certain people: I'm missing all of Daniel Lee's posts on You have to pay for KJV?
And what have you done to our profile pages: Cleaning up our post logs?
Mac Pro (late 2013) OS 12.6.2
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https://community.logos.com/forums/p/94277/654849.aspx#654849
The quote formatting seems to have lessened considerably, but I'm still seeing a few examples of it.
Mac Pro (late 2013) OS 12.6.2
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The missing e-mails are increasing again. I lost the first 9 posts, and possibly some later, from Lexham & the Catholics have a forum, but not the Baptists? When you finally add a Catholic forum, I don't get to know about it for hours![:'(]
I'm also fairly sure I've missed posts from logos 6 crossgrade and several other threads, but I don't have the time or energy to investigate closer.
Furthermore, you need to go over the Search dropdown again, after Phil's additions to and rearrangements of the forums.
And where do you want us to report forum issues in the future, now that Phil has renamed the Website forum the Logos.com forum and left the forums orphaned without a natural place to report issues? Personally, I would prefer a separate Forum forum, and I would think that would be the easiest for you as well. See the first link above and Forum about the Forums.
Phil also inadvertently caused a new forum issue: if I write "Logos.com forum", I don't want "Logos.com" to link, and I certainly don't want it to link to the Logos.com website. But it does. So I have to select it and click the Unlink icon every time I don't want to see it. Annoying!
And I'm still seeing quote formatting in e-mails, and several other issues reported on this thread.
Mac Pro (late 2013) OS 12.6.2
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Am I talking to myself here??
Do you realise how incredibly frustrating it is to get mail after mail where important (often the most important) information is left out, just because it happens to be surrounded by <>'s?
And then we have this easily readable post:
Mac Pro (late 2013) OS 12.6.2
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I know you have more important things to deal with right now, but I'm seeing an increased amount of missing e-mails again.
- https://community.logos.com/forums/p/96638/665870.aspx#665870
- https://community.logos.com/forums/p/96629/665785.aspx#665785
- https://community.logos.com/forums/p/96620/665739.aspx#665739, all later posts on page 1, plus the first two on page 2
- https://community.logos.com/forums/p/69197/665792.aspx#665792 and https://community.logos.com/forums/p/69197/665903.aspx#665903 (the other two from yesterday and today arrived)
- https://community.logos.com/forums/p/96471/665771.aspx#665771 (and perhaps others on that thread)
- ADDED: https://community.logos.com/forums/p/96352/665423.aspx#665423
- ADDED: https://community.logos.com/forums/p/96613/665738.aspx#665738 and the following 4 posts
- ADDED: https://community.logos.com/forums/p/96727/666526.aspx#666526 and the following post
Plus I just had another hour without any e-mails at all, but they just downloaded, so I assume you're aware of that.
I'm also wondering what's wrong with my post above. The screenshots showed up normally when I'd just posted it, but now I'm just seeing empty frames. At first I thought it was a temporary effect of the server issues, but now I realise that the e-mail I got at the time looks the same. Odd! Can you see them somehow, or do I have to dig them out of Trash and repost them? (EDIT: Here's another post with the same issue: https://community.logos.com/forums/p/96585/665515.aspx#665515.)
Mac Pro (late 2013) OS 12.6.2
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[:S]