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predictable crash within font menu
I open the font scroll down menu when editing a song, or content item and type "m" and proclaim crashes. ver. Proclaim 2.9(2.9.0002) 2642.4_8_2018PLog.zip
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New media doesnt upload
Hi, today i tried to upload some new media but it doesn't work. In the update buttom says that is uploading, but when it finish it doesn't apper in the media browser. It is only my problem? it happens with the last version. My logs are in the attatchment 0804.Proclaim Logs.zip
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playing a video or dvd through Proclaim
I am wondering if it is possible to play a DVD through proclaim. I am also wondering how large a video proclaim can handle. We wanted to play a downloaded video that was about 20 minutes long through proclaim, but it said it was too large. We had to use another computer to do this. It was a hassle, but it worked out. The…
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Add song to presentation using CCLI number only
Is there a way? A visiting pastor gave me a song and ccli number that was new to us, but I could not find the song using the title because it was wrong. In Proclaim I tried entering the ccli # in the song number field and the "Preview" lit up (and would play), so I know Proclaim found the song, but no other information was…
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Video playback issues macOS 10.13.4
We've received multiple reports of difficulty with motion backgrounds and videos on the latest version of macOS. Videos and motions either do not play, or only play once they've been selected multiple times. We have reproduced the problem, and believe the latest version of macOS is responsible (10.13.4). Motion backgrounds…
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Help with creating Men/Women Responsive Songs
All, I'm in our second week as a church using Proclaim. Overall, I love it. However, one thing has been causing me to tear my hair out: trying to figure out how to do men & women responsive songs. I've attached two pictures: One is how we used to do a song in Powerpoint, the other one is how I've tried to set it up in…
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Active window
I'm running Windows 7 64 bit. I was using the grid format during on-air and I was having trouble getting the preview to be the active window whenever I do something else. For example, I had an informational window pop-up that had nothing to do with proclaim or the current task, so I closed the window, but then my arrow…
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Proclaim version 2.9.0.0001
Are there any "expanded" release notes that go beyond a one-liner? Some items like the background audio shuffle option (which I like) are fairly intuitive, but others are not. For example, I didn't realize that usage of a media object simply meant a number, and didn't apply to Group Upload items. I am certainly more…
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VEVO video in Proclaim
Hello, I am trying to use a VEVO video in Proclaim because Youtube will not allow it. However, when I put it in as a webpage, nothing happens. Is there a way to do this and get it to autoplay? Blessings, Bob
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Projector Problems
All, I know this problem isn't directly related to Proclaim, but since everyone here is a Proclaim user and likely using a Projector to display it, I'm hoping I could find some solutions from the Proclaim community. We've recently switched to Proclaim as a church. Prior to that, we used Powerpoint with slides that were…
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Download Progress when updating always says 100%
When updating to the new version the text under the twirling macaroni says 100% right from the start and never changes.
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Confidence Monitor Design - What do you want?
Do you want different layout options on the Confidence monitor? http://support.proclaimonline.com/hc/en-us/articles/203903395-Confidence-Output Give us your ideas, or draw your perfect screen and upload it here!
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Igniter Media syncing
Okay...new topic. With Graceway and Igniter completing their big upgrade, will those of us with synced Graceway accounts begin to see the additional content? I've noticed at times that I'm not seeing media in Proclaim that I'd expect to see, but can find it directly on Graceway's (now Igniter's) site.
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Proclaim 2.9 Release Notes
Proclaim Version 2.9 2.9.0.0001 Monday, April 2, 2018 * Add five star ratings to media. * Display usage and recent usage in Media Browser. * Automatic suggested tags for new Group Upload media. * Match sermon content to Preaching Theme topics and add tags automatically when recording finishes. * Add ability to flash the…
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Proclaim problems with screen resolution
We added a second computer screen so that we can have the display that is projected on a screen on the wall on that computer screen. I thought it would make it easier to manage proclaim on primary computer during our service. However, the image displayed on the wall from projector is too big for the screen. I tried…
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Song font and style options locked/greyed out
hi. Just noticed a thing today where for songs only i can’t change font (including size, alignment etc). If i create a new song i can edit it but as soon as i go back to it from another service item it’s greyed out again. is there a lock feature? Or a bug? Anyone else had this?
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Controlling song lyrics (and variations)
Hi. I find the "my song" stuff very hard to use/control. I would like to be able to control arrangements rather than simply have latest edit stored somewhere in the system. There are two negatives here: (1) I can't actually save variations of a song (e.g. preferred variations at particular services) and (2) if a music…
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How to change the background on quick screens?
So what am I doing wrong? Here is what I am doing. Settings - Quick Screens - Custom (Advent Candle) - Background - Browse Media. Media Panel Opens Select Slide (He is Risen:Rio) No option to add to smart media - double clicking loads to presentation. I think there should be an obvious option to choose one of the Quick…
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Application will not Sync
For the last 2 weeks, I have been able to upload my portion of the presentation. It appears to only be my computer because when I use the Mac at church, everything syncs fine. Please advise. MBP Mid 2012 | High Sierra
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Smart Media
I don't know why I'm having this issue: My custom Smart Media is not appearing in my Group Upload section. At first I thought I might not have completed the process correctly, so I tried it again, and got the same result. After the third attempt, I decided to post this. Is anyone else having similar issues? Peace &…
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Feature request: links in digital signage embeds
Hi, Just thought it would be really cool if the digital signage feed on our website responded to clicks or touches. It could give a pop-up with choices to take you to places according to attached signals. E.g. a link to a signup page for an event. A link to watch a sermon again. An embeded ical event. Jump to a verse at…
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Help, I closed proclaim before publishing sermon
in a rush to get home after church, I closed proclaim before the prompt came up for publishing the sermon. How can can I recover the sermon? Ta
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Automatic Updates
Are Automatic Updates working? I have needed to click on an update button during each week recently when Proclaim starts the last few weeks.
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Proclaim crops 16:9 videos when presented on 4:3 presentation (Mac)
Hey guys, ran into a new problem on Proclaim, which I cannot seem to figure out. Our workflow for two years has been to build a service on a Windows machine and then present the service with a Mac. We have a 4:3 projector, so everything is built in 4:3 in Proclaim. When we play 16:9 videos, they appear letterboxed, which…
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Transfer control to PowerPoint
Does this feature work with PowerPoint Mobile or PowerPoint Viewer?
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Video not working on Laptop with two display cards
Hi there, I have a very new Dell Inspiron. It has two graphics devices * Intel Graphics 620 * AMD Radeon R7 M440 For sometime I was unable to play videos. But have traced it down to an issue with the video cards. Namely, when I disable the AMD adaptor in device manager, videos play (as it is loading up through the Intel…
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Animate text onto a slide as in PowerPoint
Is there a way to bring text into a slide with animation, after the slide first comes on screen? I am thinking of what one can do with PowerPoint in this regard.
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CONSTANT Hanging
Trying to edit a content slide and manually add breaks. I'm getting the beachball of death each time. Help. Using the latest version of Proclaim on a MacBook Air running Sierra. 783481.Proclaim Logs.zip
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Preview slide transitions
Is there a way to Preview the types of slide transitions?
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on air display problem
G'day guys, We've been using proclaim for years now and just updated our church computer. It has its own graphics card and i can run three screens easily. But as soon as I try to go on air the on-air-display only takes up a portion of the display screen. The portion depends on the resolution of the screen - the lower the…
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Slide Change Error | iPad
Everytime we change to a video slide using an iPad, we always receive the error "Slide Change Error," to the effect of it couldn't confirm the change actually happened. It does happen correctly, you click OK on the box, and continue on. This is happening on two different iPad's and is consistent. The PC is on a Gigabit…
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Proclaim Remote App
Can someone tell me how to set this up to use on my Iphone. The wireless remote is getting distracting to carry in the pulpit. Would love to be able to operate the slide transition from my phone. Thanks!
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Proclaim song slides
I want to change the background in just two of the song slides. How can I do if at all. The men are singing a solo part in the middle of the song so I want to change the background color in those two slides.
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Recording Has No Audio
https://sermons.faithlife.com/sermons/245907-the-witnesses Another program recorded audio fine after this service. Any ideas how to recover the recording?
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Recording video services with slides
How are you all handling this? I want to launch a virtual Livestream (pre recorded, but goes "live" at a specific time with church online platform), but would like to include service slides. The only way I can think to do it is to screen capture the slides and then splice the video together accordingly, but have to imagine…
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Proclaim Recording Issues
When we record audio sermons on Proclaim we are having issues part way through some of the recordings. It is not consistent as to when in the recording but at times the voice will change and becomes deep and distorted. Usually the audio will be fine for about 20mins and then the distortion ruins the rest of the recording.…
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NKRV problem
When I typed "2 Cor 13:14", in the Bible section, verse 13 appeared. Well, verse 14 doesn't exist, so it makes sense. But when I typed verse 13, verse 12 appeared. I attached the screenshots. Please solve this problem!
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no audio input
hi there, recently i noticed Proclaim on my church desktop is experiencing no audio input issue. Video recording is fine however audio input has nothing. i checked the Windows setting and i used another audio recording software, it was fine. I also ensure Proclaim is selected the right input source but still no luck.…
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SoundFaith Player Embed Not Showing Sermons
Can someone offer a suggestion as to why my published sermons aren't showing up on our website? I went to the following site: https://www.soundfaith.com/profile/joshedwards29841 and clicked the share button then copied the correct iframe code into a frame on our website. However, even in the preview at the bottom of the…
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Using Interactive Media in Proclaim
How come (or is there a way) I cannot send pictures that appear in the Interactive Media; such as weights and measures, to Proclaim. There are some very illustrative things that I will like to show in Proclaim but am not getting the option to send to Proclaim in the media. Please Help. Thanks!
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slide background file location
How do I find out the file name and media type and location for a background of a slide for which I cannot remember where I got the background? Is it even possible?
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Faithlife Proclaim Version 2.7
Proclaim Version 2.7 2.7.0.0003 Monday, February 5, 2018 * Proclaim is now called Faithlife Proclaim. * Drop support for Windows 8, Windows 10 and Max OSX 10.10
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Trying to relink Song Select to our account -
I think I've had this issue before - the CCLI Song Select link seems to be broken and I don't see how to relink it. I tried accessing the Proclaim help on my iMac, and it doesn't seem to be working - I also tried searching the forum and came up with nothing - which I thought was odd... When I click on the View song usage…
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Pager Text or Crawl Text from computer in nursery?
Is there a way for a computer in the nursery to have the ability to input crawl text or pager text to be displayed in the sanctuary? In other words, the nursery computer is not the Presentation computer but is in the same Presentation group. If the Presentation computer is in "On Screen" mode, can another computer in the…
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Trying to understand the Proclaim sizing algorithm
I understand - I think - that if I try to increase the font size in a slide to something that would cause lines to start wrapping then Proclaim effectively prevents this happening. When experimenting with this yesterday it appeared that trying to increase the font size from 55-56 on a Bible slide actually reduced the size…
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Verse 1, Chorus, Verse 2, Chorus ---
Is there any hope of some way to set the default preference to automatically alternate the verses in order with the chorus? Even when we don't sing songs "straight," we usually do most of the song that way. Having to change that each time is pretty annoying.
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Lyrics Font Size
Is there a way to set the font size to a song and it automatically resize it to multiple slides?
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One of the verses just disappeared.
The verse 14 has simply vanished. When I try to edit, it is there, but once I do preview, it's gone. I used Add > Bible > and typed the Bible address. Please solve this problem!
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Android Remote App is very buggy!
Hi, I'm trying to run the android app on my galaxy S8 and have found it to be very buggy. Does the android app have known issues? Issues I have: * When viewing a presentation (not one on air) and scrolling through, after about 10 slides, the slides are all then blank. It shows the type of slide at the bottom but no 'image'…
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Android Remote App Crashes every time I select settings or service items buttons in slide viewer
Hi, Every time I select the Settings or Service Items buttons when following or controlling a presentation the app freezes and then crashes. For some reason Quick Screens does seem to work. I uninstalled and reinstalled Proclaim Remote - not solved. I've cleared the cache - not solved. I'm not using local remote setting as…