Official: More details about the coming subscription launch

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Comments

  • Roger Pitot
    Roger Pitot Member Posts: 191 ✭✭

    MJ. Smith said:

     I have been skipping most of the threads on subscriptions most of the time because my honest response to many of the posts would be inappropriate regardless of how politely they were framed.

    It's when I read posts like this that I wish we could just give a thumbs up to the poster[:D]

  • Fos Zoe
    Fos Zoe Member Posts: 107 ✭✭

    My first subscription payment was just made. 

    I subscribed a month ago.

    I spent a lot in the last month 

    When will the 5% discounts start appearing? 

    When will my spending begin accumulating towards the end of year rebate?

  • Doug Yates
    Doug Yates Member Posts: 37

    Good question, I have spent quite a bit this year so hoping the accumulated rebate begins with the calendar year. I am on the Max subscription (annual) and it would be nice to know when the 5% storewide discount will become available.

    Overall, I have been pleased with the changes/updates in logos and the new hybrid subscription model.

  • Tes
    Tes Member Posts: 4,025 ✭✭✭
  • G. C.
    G. C. Member Posts: 11

    I think this is a good question that I hope Mark can help us with. I am also on the yearly Max subscription, yet there is no 5% storewide discount, free book or access to mobile ed course. Does that mean that early subscribers actually have the sunk cost of not enjoying these benefits? I didn't have much of a choice as I signed up for the trial previously, and asked for an extension as there were non-AI features that seemed to be available. But, I was told i can still refund the logos yearly subscription within 30 days.

  • Yasmin Stephen
    Yasmin Stephen Member Posts: 1,490 ✭✭✭

    I was under the impression that early access was for features, and perks would be part of the official launch in the fall. Was something different communicated? 

  • Antony Brennan
    Antony Brennan Member Posts: 682 ✭✭✭

    I was under the impression that early access was for features, and perks would be part of the official launch in the fall. 

    That is my understanding also. I have not seen anything to contradict it. 

    👁️ 👁️

  • Mark Barnes (Logos)
    Mark Barnes (Logos) Administrator, Logos Employee Posts: 1,893

    1Cor10 31 said:

    Thanks a ton, Mark, for your quick and clear response. I know there are so many moving parts for you all to consider...Does this mean that anyone who starts subscribing before Oct 2026 (be it 1 month, 2 months,...., or 24 months) will be given Fallback license as of Oct 2026 but only after we complete 24 months of successive subscription from the time we started?

    That's correct.

    1Cor10 31 said:

    A related question...When will the next Legacy Fallback License be available - the one after Oct 2026? Will it be Oct 2027 or will a legacy fallback be rolled out every month?

    We won't be rolling out a legacy fallback every month. With three subscription tiers for both Logos and Verubm and many different languages, it's a significant amount of work to create the 50 or so different fallback licenses to ensure everyone gets what they should.

    I'm sure we'll be able to say more in the future about what will happen to Legacy Fallback after October 2026.

  • Mark Barnes (Logos)
    Mark Barnes (Logos) Administrator, Logos Employee Posts: 1,893

    I imagine many users may be quite disappointed if they canceled in September after earning the Fallback license, only to find out that if they had held on one more month, they would have been given a more recent license.

    We have plans to update the cancellation page to help users understand what they'd lose if they canceled their subscription. We're very likely to include an explanation of how much of the 5% credit they've built up, and how close they are to qualifying for fallback.

  • Mark Barnes (Logos)
    Mark Barnes (Logos) Administrator, Logos Employee Posts: 1,893

    Bottom line question?

    If I don’t subscribe, will my program become useless even after spending already significant $$ on Logos?

    Other people have already answered this, but just to make it very clear.

    No, your program will not become useless if you don't subscribe. You'll still be able to continue to use the features and books you have already paid for, and we'll continue to ship bug fixes and compatibility updates to all our users.

  • Mark Barnes (Logos)
    Mark Barnes (Logos) Administrator, Logos Employee Posts: 1,893

    My understanding is that only subscription-based features will be included in the Fallback License. Thought I heard that stated in a webinar, but I could be wrong. 

    The Fallback License will also include features that are currently sold as part of Logos 10.

  • Mark Barnes (Logos)
    Mark Barnes (Logos) Administrator, Logos Employee Posts: 1,893

    Please consider offering an Original Languages library at launch as well :-)

    We won't be using the name "Original Languages," but there will be a library track aimed at people who love original languages.

  • Mark Barnes (Logos)
    Mark Barnes (Logos) Administrator, Logos Employee Posts: 1,893

    I was under the impression that early access was for features, and perks would be part of the official launch in the fall. 

    That is my understanding also. I have not seen anything to contradict it. 

    That's correct.

  • DMB
    DMB Member Posts: 13,537 ✭✭✭

    I'm sure we'll be able to say more in the future about what will happen to Legacy Fallback after October 2026.

    I know this sounds pretty snarky, but 2026? Goodness, Mark. So much for me being wrong.

    "If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.

  • Aaron Hamilton
    Aaron Hamilton Member Posts: 855 ✭✭✭

    DMB said:

    I know this sounds pretty snarky, but 2026? Goodness, Mark. So much for me being wrong.

    Misunderstanding? I don't think Mark was saying that in 2026 they would say more about the Fallback License. Rather, I think he was saying that in the future (soon) they will be able to say more about how frequently they will update the Fallback License, which will first be issued in Oct. 2026.

  • DMB
    DMB Member Posts: 13,537 ✭✭✭

    Misunderstanding? I don't think Mark was saying that in 2026 they would say more about the Fallback License. Rather, I think he was saying that in the future (soon) they will be able to say more about how frequently they will update the Fallback License, which will first be issued in Oct. 2026.

    I'm just illustrating how difficult it is, to follow the whole process ... bits and pieces here and there, poor sentence construction, etc. I try to imagine a corporate environment like that.

    "If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.

  • Aaron Hamilton
    Aaron Hamilton Member Posts: 855 ✭✭✭

    DMB said:

    I'm just illustrating how difficult it is, to follow the whole process

    Few, I expect, would disagree with the statement that the process has been confusing and hard to follow/plan for. With that said, I am VERY grateful that I am not in Mark's shoes. I think he has doing an amazing job. I'm sure if he had all the info on day one, he would have passed it on. But with the slow trickle, it's a huge challenge. I think he has navigated it quite well all things considered.

  • 1Cor10 31
    1Cor10 31 Member Posts: 749 ✭✭

    1Cor10 31">Thanks a ton, Mark, for your quick and clear response. I know there are so many moving parts for you all to consider...Does this mean that anyone who starts subscribing before Oct 2026 (be it 1 month, 2 months,...., or 24 months) will be given Fallback license as of Oct 2026 but only after we complete 24 months of successive subscription from the time we started?

    That's correct.

    Thank you, Mark.

    I know that you’ve mentioned before that we could pay 2 years worth of subscription at one shot. So let’s say that I come to Sep 2026 and I see the features that have been introduced over the prior 2 years that will be included as part of the Legacy Fallback License. I could then pay 2 years worth of subscription at one shot and get the Legacy Fallback License immediately, am I right?

    If so, can I interpret the subscription model as a hybrid model where I can either

    (i) pay subscription/month to enjoy the features as they come out

    or

    (ii) wait for 2 years to see what will be included in the Legacy Fallback License and then pay 2 years worth of subscription at one shot to immediately get the Legacy Fallback License?

    If the above is correct, so much hue and cry could have been saved if the implications of the policy change were articulated a little bit more clearly. Communication is always a 2-way street; it depends on the transmitter (Logos) and the receivers (customers), and it is quite possible that bad communication is entirely a bad receiver problem.

    Frank Sauer should be jumping up and down after reading this!

     

    1Cor10 31">A related question...When will the next Legacy Fallback License be available - the one after Oct 2026? Will it be Oct 2027 or will a legacy fallback be rolled out every month?

    We won't be rolling out a legacy fallback every month. With three subscription tiers for both Logos and Verubm and many different languages, it's a significant amount of work to create the 50 or so different fallback licenses to ensure everyone gets what they should.

    I'm sure we'll be able to say more in the future about what will happen to Legacy Fallback after October 2026.

    Understood, Mark.

    Humor me for a moment because I like thinking about (un)intended consequences of policy change.

    Let’s say that you have Legacy Fallback License in Oct 1, 2026 and Oct 1, 2028. What happens if a person subscribes for 25 months from Sep 1, 2026 to Oct 30, 2028?

    It seems that, as per your policy, the person would be eligible for

    (i)                  Oct 2026 License (because the person would have subscribed for 24 months from Sep 1, 2026 to Aug 31, 2028)

    and

    (ii)                Oct 2028 License (because the person would have subscribed for 24 months from Oct 1, 2026 to Sep 30, 2028).

    I’m sure you don’t want that. How are you resolving the 24-month requirement?

    Probably you’ve articulated your policy elsewhere and it may have been buried in one of the Forum posts. I’m sorry if you have to repeat.

    Thanks

    I believe in a Win-Win-Win God.

  • Mark Barnes (Logos)
    Mark Barnes (Logos) Administrator, Logos Employee Posts: 1,893

    DMB said:

    I'm sure we'll be able to say more in the future about what will happen to Legacy Fallback after October 2026.

    I know this sounds pretty snarky, but 2026? Goodness, Mark. So much for me being wrong.

    Does it help if I put it like this?:

    I'm sure we'll be able to say more in the future...

    ...about what will happen to Legacy Fallback after October 2026.

  • Mark Barnes (Logos)
    Mark Barnes (Logos) Administrator, Logos Employee Posts: 1,893

    1Cor10 31 said:

    (i) pay subscription/month to enjoy the features as they come out

    or

    (ii) wait for 2 years to see what will be included in the Legacy Fallback License and then pay 2 years worth of subscription at one shot to immediately get the Legacy Fallback License?

    I think (i) is a better option, but certainly you can do option (ii) if you prefer. And yes, if you take either option, you've got a better deal than we've offered before, IMO.

  • Mark Barnes (Logos)
    Mark Barnes (Logos) Administrator, Logos Employee Posts: 1,893

    1Cor10 31 said:

    Let’s say that you have Legacy Fallback License in Oct 1, 2026 and Oct 1, 2028.

    Making firm plans of what will happen in four years' time is hard, especially during a time of transition. We've confirmed that the Legacy Fallback license will be issued from October 2026, but we haven't yet confirmed in detail what will happen after that date. 

  • Benny
    Benny Member Posts: 40 ✭✭


    I have Logos 10 Full Feature set, Logos 10 Portfolio (Deutsch) and Verbum 10 Full Feature set. Will there be a bundle offer? I am interested in Logos Max (early access)

  • Benny
    Benny Member Posts: 40 ✭✭


    I have Logos 10 Full Feature set, Logos 10 Portfolio (Deutsch) and Verbum 10 Full Feature set. Will there be a bundle offer? I am interested in Logos Max (early access)

  • Mark Barnes (Logos)
    Mark Barnes (Logos) Administrator, Logos Employee Posts: 1,893

    Benny said:


    I have Logos 10 Full Feature set, Logos 10 Portfolio (Deutsch) and Verbum 10 Full Feature set. Will there be a bundle offer? I am interested in Logos Max (early access)

    At least at launch, there won't be any new features that would only be in the German edition of Logos Max or the Verbum equivalent and that wouldn't also be in Logos Max. So, if you already own all the German and Verbum features there would be no benefit in you taking out multiple subscriptions. You can just choose one and know that you'll have all that Logos has to offer. You will be able to buy multiple libraries, however.

  • Fos Zoe
    Fos Zoe Member Posts: 107 ✭✭

    I wouldn't mind the option to pay bi-annually so that I could always preserve my fall back license in the future.

  • Matt Hamrick
    Matt Hamrick Member Posts: 663 ✭✭

    Benny said:


    I have Logos 10 Full Feature set, Logos 10 Portfolio (Deutsch) and Verbum 10 Full Feature set. Will there be a bundle offer? I am interested in Logos Max (early access)

    At least at launch, there won't be any new features that would only be in the German edition of Logos Max or the Verbum equivalent and that wouldn't also be in Logos Max. So, if you already own all the German and Verbum features there would be no benefit in you taking out multiple subscriptions. You can just choose one and know that you'll have all that Logos has to offer. You will be able to buy multiple libraries, however.

    Mark I have a question. So I understand that non subscribers can not purchase the new libraries. So as I stated before I will get the Ultimate base when it's available. However, I have a training account and I am not subscribing the training account. So my question since the training account is me and I have an active subscription can my training account update to a new library? If not I guess I will stop training others to use the software.

  • 1Cor10 31
    1Cor10 31 Member Posts: 749 ✭✭

    1Cor10 31">

    (i) pay subscription/month to enjoy the features as they come out

    or

    (ii) wait for 2 years to see what will be included in the Legacy Fallback License and then pay 2 years worth of subscription at one shot to immediately get the Legacy Fallback License?

    I think (i) is a better option, but certainly you can do option (ii) if you prefer. And yes, if you take either option, you've got a better deal than we've offered before, IMO.

    1Cor10 31">Let’s say that you have Legacy Fallback License in Oct 1, 2026 and Oct 1, 2028.

    Making firm plans of what will happen in four years' time is hard, especially during a time of transition. We've confirmed that the Legacy Fallback license will be issued from October 2026, but we haven't yet confirmed in detail what will happen after that date. 

    Thank you Mark.

    I believe in a Win-Win-Win God.

  • mike
    mike Member Posts: 2,097 ✭✭✭

    Mark... Which should I cancel? What do I lose and what do i gain? I don't want to be paying both if both are the same.