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Using Proclaim to send Lower Thirds to ATEM Mini
Does anyone have any experience using Proclaim with the Atom Mini Pro? I want to be able to send lower thirds to the livestream via proclaim, but am having a tough time figuring it out. We currently use OBS and send lower thirds there via the NDI plugin, but would like to switch to the ATEM so as to relieve our computer a…
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Lost indenting when pasting notes from keynote/powerpoint - BUG?
The notes section of Proclaim doesn't copy over indentations properly. While bold, italics, and bulleted lists copy over, the indentation is gone. I have tried this using Word, Pages, Keynote, and Powerpoint. No indents copy over. It would be nice since indentation is also an option in the notes section for the indentation…
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RSS Feed Recent 100 Limitation
Hello all, I am currently submitting my Sermons RSS feed (generated from the Share function) to Apple and Spotify. However, I realize that the feed is limited the recent 100. Can I check if there is any way to remove the 100 restriction? I would like to make all my sermons available on both services as well. Thanks!
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"Duplicate" a sign feed is greyed out
Wishing to create a sign feed for our VBS week that is based largely upon our main feed (same frame elements & colors) but content is filtered for kids. I cannot seem to "duplicate" and existing feed.
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SDI output
We are currently using Proclaim in a MacBook pro and outputting 3 monitors (Slides, foreground, and confidence) via thunderbolt 3 dongles to HDMI into our ATEM Television Studio HD. We have to disassemble our equipment every week because we are meeting at a local school. Recently we are having problems with the dongles and…
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Bold and regulat type are reversing
Hi, I have noticed that on our most recent presentation, bold and regular type seem to be reversing what is in the left hand editing box, to what it shows in the right hand box and on air... Ie, in the left hand editing box it shows correctly according to whether you have made it bold or regular. But in the right hand…
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Proclaim logged out on Sunday, had to resync all presentations on both of our presentation computers
Hi! We had an issue on Sunday where our regular computers used for Proclaim in our services were logged out when booted up, and had to have all the presentations resynced (which meant some problems with starting the services on time). This hasn't affected all of our users, but it was a significant disruption. Did anyone…
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Update but no release notes.
Got and update to 4.4.0.144 but the release notes are being kept secret. Is there a clandestine operation afoot?
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Which Subscription?
Looking at using Proclaim and trying to decide which subscription we need - just the On Air, or the Pro Media as well. I have access to Pro Media in my Logos Media Tool. Would that show up when working in Proclaim? If so, would that permit other team members to use the Pro Media I am using that week even if the Proclaim…
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Does anyone here use Zoom with Proclaim to stream?
Thinking about moving to Proclaim where I pastor, and wondering how that works with Zoom. I pastor two churches, and one of them uses a two way Zoom connection to enable shut-ins to watch and participate. Wondering how or if this would still work with Proclaim.
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Creating Presentation by importing external calendar
Creating Presentation by importing external calendar - is this possible? If it is, can someone point me to the instructions please? Thank you!
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Proclaim remote app
The app stopped working today. when I open it, it just closes
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Confidence Timer
I have set up a confidence timer to time up to 12:00 pm. However when I exit the program and restart the program the confidence timer resets to 12:00 am. How can I lock in 12:00 pm?
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Digital Signage App
This morning we had an updated Signage app on our Fire TV. You click on it and it crashes. I have done the following: 1) Rebooted the TV. 2) Cleared the Cache. 3) Cleared the Data. 4) Uninstalled. 5) Rebooted the TV. 6) Reinstalled the app. 7) Rebooted the TV. Is there a spot where I can download the previous APK and…
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The Divine Name when Exporting from Logos to Proclaim
What am I doing wrong? When I export my sermon slides to Proclaim the passages have the Divine Name in all caps in the scripture passages in my sermon. When they get to Proclaim it says "Lord." If I'm not doing something wrong, this is a serious fault in the software and, in my opinion, should be remedied.
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Incorrect Song Title - Can't Change!
I've googled. I've searched the forums. There doesn't appear to be any way to fix a song title that was somehow changed. This is somehow happening more and more in our database (I'm sure it's user error, but no one knows how it's happening). The example I've attached is a song that was in our system for years as "Higher"…
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Confidence timer
The confidence timer never keeps the time I set and always defaults back to 12pm. is there any way to fix this or does it just need to be changed every time there is a change to the program?
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Running Proclaim + Live streaming?
Do any of you live stream and present slides at the same time using one laptop/pc? Any success? We're looking to live stream to YouTube (via OBS) and was wondering if our Lenovo V14 Gen 4 laptop is powerful enough to stream and present via Proclaim at the same time.
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Help: Having to Set Display to 16:10 to Show 16:9 Slides Properly
We have a 16:9 (1920x1080) projector, but when we are making our slide show with Proclaim, we have to set our projector display to 16:10 (1920x1200). If we don't we lose the top and bottom as well as the right and left sides of the image. During editing, while being set to 16:10, we see transparent strips at the top and…
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Customer Service phone line is busy - getting an error adding a team member
I'm on when I try to add a team member to our Presentation Group I keep getting this message
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Creating a slide with a portrait video and a specified background colour
Hi - we use transparent backgrounds to manage video overlays from Proclaim (we specify green to replace transparent on our vide output & key from that in the video switcher). Sometimes we have to show portrait videos which seem to mandate a transparent background if used on a media slide. If we insert such a video onto a…
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Ability to Underline Text?
Is it just me or is the ability to underline text in a content slide not available? I could really use this feature, and if it isn't there, I wonder why not? We have been using Proclaim to create our entire service content and our pastor likes certain text to be underlined to match the outline in our printed program.
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Editing Multiple Slides
I just noticed recently (maybe the past two weeks or so) that if I select multiple slides to edit and begin editing, the changes don't take place on the other slides. For example, if I select all the Bible passages and change the size of the text, it only affects the current slide, not all the other Bible passages even…
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Subscription price increase
The 25% increase in annual subscription was unexpected. Jim
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Synchronisation Error - help please
Hi My Proclaim on my Mac (OS 14.4.1) is no longer syncing. I updated to the latest OS version 2 days ago and since then it hasn't worked. I don't know if this is linked. I have uninstalled and reinstalled Proclaim as well as checked I have got the latest version but it is still not working. Can you help? Thanks Emma
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Digital Signage - Default to Unmuted?
Hello! I'm experimenting with adding video w/audio into Digital Signage, which is displayed via Raspberry Pi 5 on a HDMI TV. The video plays back just fine, and I wasn't getting any audio until I found a mute button on the display. Clicking on that unmutes the audio and I can hear the audio for the video just fine. Yahoo!…
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Digital Signage Video Playback - can it be unmuted by default?
Update: Okay, it finally started to load. Not sure why it wasn't loading just now. However, I realise that the audio from the video is muted by default. Is there anyway to make it unmute by default? ----- Hi I am trying to set up a digital signage. My set up will be a raspberry pi and the signage will be displayed via the…
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Been using Sermon Builder and Proclaim for 2 years
This is the first time I received this message. I hope it is a temporary issue!!
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Afterimages of Previous Slide
This just started happening for me yesterday (link to video). I move from one slide to the next, and there is an afterimage of the previous slide that slowly fades out. This is particularly noticeable with white background slides such as hymn projection, but it's there to one degree or another all the time. It is only on…
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Been using Sermon Builder and Proclaim for 2 years
This is the first time I received this message. I hope it is a temporary issue!!
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Multiple font colors on confidence monitor
Up until recently when there were multiple font colors on the main screen, the confidence monitor would use both white and yellow fonts. We use this a lot for responsive liturgies. Recently the confidence monitor started using white text for everything. Is there a setting we are missing to have 2 colors on the confidence…
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Move Text Box to the front (or push to the back)
I can't believe that I haven't had to do this before! But I can't find how to get my 'Canceled' text box to sit in front of the existing box. Help before 08:00 on Easter Sunday would be appreciated.. ;-)
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Adding music
I know you can add music to the pre- and post-service loops. Is there anyway to sort those song media into categories or folders to make songs easier to find?
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Proclaim Remote APP 4.0 on Kindle Fire
JT will probably say "see, I told you spend more for an iPad and you won't replace devices as often" but here's my dilemma. Bought my first Fire Tablet (7th Gen) on a Black Friday special and Amazon decided not to upgrade to newer OS. [NOT a Logos/Faithlife issue] Updated to "Blue" (9th Gen) which the Amazon App store…
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Windows 10: Proclaim crashes when I go "On Air"
Yesterday Proclaim started crashing whenever I would attempt to go on air. To reproduce I've: 1. Started proclaim 2. Loaded presentation 3. Selected "On Air" I'm running Windows 10 version 1803 and Proclaim version 2.11(2.11.0.0016) I've attached both my Windows and Proclaim logs.
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NDI and Proclaim
Hi there, I have used a NDI source in OBS to show up the lower thirds display I have created on Proclaim. Despite having a theme with the lower thirds selected and a blank slide on the first slide, it still comes up with the lower third theme over on OBS. Is there a way to clear the theme just for the first slide? If so…
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BUG Mark Chapter 1 v 4-5 in Onscreen Bible.
NIV 2011 (with English Spelling) On screen bible starts well showing verses Mark 1:1-3 correctly but on the next slide instead of showing verses 4-5 (see ribbon at the bottom) it shows verse 45. This caused much confusion at last evenings Bible Study until we worked out that Proclaim had different ideas about the order of…
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Problem with Faithlife and Proclaim
I can't seem to access the faithlife website. I get a 500: Internal Server Error. When I try to use Proclaim it doesn't sync properly. And I can't load any online media or content at all. I tried visiting the twitter to send them a tweet and I was greeted with this:
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Display video source on confidence monitor
How do I display a video source on the confidence monitor like it is displayed on the main screens?
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Proclaim doesn't translate bible references
Hello. We use the Norwegian translation of the bible. I would like to be able to use the function "Show reference on every slide", but the reference will only show up in English. Is there a way to make the reference show up in any other languages? As a work around, i use a basic text box where i have to type it in…
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music playback becomes garbled
For the past two weeks I've started noticing in our pre-service and post-service loop that sometimes the mp3 audio playback can start to get grainy or seriously garbled. I can't identify the root cause, but it clears up sometimes on its own or when i skip to the next song. I can play these songs in iTunes without incident,…
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Applying Smart Media breaks text alignment
I have a Smart Media element set up for content. For the Main content, text is horizontally center-aligned. However, for Bible, all elements are left-aligned. Vertical alignment is middle for Main and the Bible text, bottom for Bible reference and version. If I create a new Content item from this Smart Media and enter…
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Confidence monitor question
During the pre-service loop is it possible to have the confidence monitor show just a countdown timer on a background color other than black without the pre-service slides showing on it?
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Mac Mini M2 with three displays
Our church is looking to purchase a new Mac Mini M2 to use with Proclaim. Our general requirements include: * One operator display (1080p) * One confidence monitor (1080p) * One main (projector) display (1080p) * Two NDI outputs for use in our livestream. I want to make sure that we choose the correct model, as I have…
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Playing Audio on Service Item
I'm having issues with playing an audio track on a single service item. When the audio track finishes it starts playing again. This catches the operator out every time. The context is for congregational singing. I would like the track to play once per item unless we leave the item and come back to it. How do I solve this…
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Bug or "Feature"? - triggering audio attached to content slides only by side list?
I was asked to set up a talent show set of slides with a few mp3 songs attached to a couple of slides for kids to dance to (very cute). I tested it with the iPad prior to the event and it worked as expected, but when we went live, it would continue to play previous songs, even after the slides were changed. I finally went…
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Customise song default font size
Hi, could the option please be added to customise default font size for songs. Our screen is relatively large, and so 94pt is far too big and means we have to scale every song, individually, every week. If time runs out to do that then font size can end up varying based on max line length, which looks poor. 70pt is much…
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Are there any Proclaim experts in Northern Ireland?
Hello, I wonder if there are any Proclaim experts in Northern Ireland. We use the Proclaim software and I want to use it more natively and would love to spend some time with someone who knows what they are doing, particularly designing slides, smart media etc. Anyone out there? I am in South Down but am happy to travel.…
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Lauch presentation startup, plus template file type
Please can the Proclaim team take another look at the startup screen and consider introducing template file types. At our church we duplicate a template service file as part of our setup process, however the new 'Open presentation' popup window has created a lot of confusion. Frequently the template is opened instead of…
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Proclaim importing video upside-down
Last Sunday I imported a video, then when I browsed the media to insert it into the service schedule, the video was upside-down! How do I fix this, please?