-
Bug Proclaim Quit while machine idle.
Logs submitted 17:36 BST 29th Sept 22 Translated Report (Full Report Below) ------------------------------------- Process: Proclaim [48579] Path: /Applications/Proclaim.app/Contents/MacOS/Proclaim Identifier: com.logos.Proclaim Version: 3.4.0.0039 (314.0.39) Code Type: X86-64 (Translated) Parent Process: launchd [1] User…
-
Sending Proclaim slides into Blackmagic ATEM
We moved to Proclaim from EasyWorship earlier this year. Since the COVID crisis, we are moving to live streaming, and want to send a feed from Proclaim into our Blackmagic ATEM Television Studio HD, but I am having a tough time figuring it out. This past week I saved the slides as PNG files, and then used PowerPoint to…
-
Proclaim has stopped recording our sermons!
Hi all, We've had no issues having proclaim record our sermons until now. After taking the presentation off air, we are hit with this notice in the "Prepare Audio" pop up box: "Unable to find the recording. Is your microphone enabled?" This is happening both on my MacBook at home as well as the Mac at church. I've checked…
-
Next lyric preview longer?
Is it possible to make the "next lyric preview" on the confidence monitor settings the entire next slide of lyrics? Our worship team prefers to have both the current slide and the next slide on the confidence monitor. Thanks!
-
Bug? Presentation Group > Insights > Song History downloaded CSV has incorrect year.
When I download our Song History as a CSV we get incorrect years for part of the CSV. It looks like the software that is generating the report behind the scenes is assuming the current year for ALL rows in the Song History Report. Example: on the Insights > Song History page (not the CCLI report) the songs are ordered by…
-
Why Can't I search in the media browser for certain video items
In my Group Upload board I have 37 items (most which are videos) titles that all start with "2019_FPU_" however, I get zero results until I type "2019_F" in the search bar. I also get zero results if I search for "_FPU_" What are the rules for using the search bar? Secondly, why is there no "By Title" option in the sort…
-
Bug - Crash report on trying to set new default song media.
Also the program has been failing to Sync now for about three minutes on the restart. This crash is repeatable and comes after answering yes to creating new smart media. Logs submitted co-incident with this post. Translated Report (Full Report Below) ------------------------------------- Process: Proclaim [9714] Path:…
-
How can you import slides from Power Point into Proclaim
I would like to import some of my slides made in Power Point 2010 into Proclaim, but have not been able to figure out how to do it. Is it possible? What are the steps needed to do so?
-
Cut and Paste - only the first bit working!
-
Subscription not working
Hi, we have purchased the Proclaim On Air subscription but when trying to use the software it still asks to purchase to continue. We have tried the following so far: * Reinstalling the software. * Allowing the LicenseManager folder to be recreated by renaming it. Order number for latest bill: 25713406 Any advice on this…
-
Export or Printing out of Proclaim
I would like to export my presentation to PowerPoint or even to print to a PDF. I need this for a class project. Anyone know how to do this? We also have a congregant who is visually impaired and could use it as a PowerPoint on her Ipad. Any ideas?
-
Virtual screen drops frames
I have a few Virtual screens set up for live streaming and I get the odd flicker just on the live stream screen. It cuts to black for a second or less. Is this PC hardware, SDI cable with hdmi adaptors or a software issue? It's connected to an BlackMagic ATEM Studio Pro 4k.
-
Create New Smart Media
How do I do the following: Create a template (smart media) for Bible verses and Lyrics that has... * My chosen background * Text that will have the same formatting each time I add a new song or Bible verse * That I can then choose as the default media in the settings menu Here's how I think you should be able to do it, and…
-
Download a video file FROM my Proclaim media library?
Is it possible to download a video file FROM my online media library in Proclaim? I've lost the original file, and I'd like to back on my laptop. Thanks!
-
Lower Thirds not showing live video
I have followed the steps for using the "lower thirds" to show lyrics over the live video in OBS, but I get a black screen over the live video. I cannot figure out what setting I have missed that makes that happen. Here are some of the settings: I used the "add smart media" with a lower thirds slide selected. Not sure…
-
Presentation showing up on one computer but not another
Ok, still getting my head around proclaim. Loving it so far. Here's a weird one. My wife signs into her account on her Mac and opens up proclaim and Sunday's presentation isn't there. It's not an option for her to open it. BUT, if we sign into her account on my Mac - there it is! Very strange and frustrating. Any ideas of…
-
Bullet points in proclaim
I'm so sorry if this has been answered somewhere else - I've looked but can't find it. I simply want to have bullet points in my proclaim presentations. How does one do that? Thanks in advance.
-
Confidence monitor during PowerPoint
Hi All, I have just upgraded our av system at church to include a tv on the back wall for a confidence monitor. It's great for all service items except when transferring control to PowerPoint. This is mainly for guest speakers who have prepared their presentation in PowerPoint and include animations, like the text…
-
Proclaim slides within Logos
I type all my sermon manuscripts in Sermon Editor and then transfer my slides to Proclaim. I edit my slides in Logos, but the slides that are in Logos are not animated or video like some of the ones in Proclaim. I know how to do the slides in Proclaim; although, I am sure that I am not using a tenth of what it can do it…
-
Is it possible to make part of a song (eg. a chorus) appear in italics?
I'm looking into using Proclaim at my church, but am a bit intrigued that formatting individual parts of a song differently doesn't seem to work. Is there any way to do this, for example italicising certain words or even whole slides? The formatting seems to apply to the entire song....
-
Question/Request: control Proclaim with Bluetooth pedal
Yesterday I attempted to use the Proclaim Remote app to control the Proclaim slides, but using a Bluetooth Page Turner pedal. Using the pedal, the app seemed to scroll through the slides, but they did not advance in the presentation. Question: Is there a way to get this to work? It could be a very handy feature. If not:…
-
A Very Basic Question about Backgrounds
When adding a background to a slide, what is the difference between "Apply as Smart Media" and "Apply as Background"? What should guide your selection?
-
Not able to paste Notices in Pre Service, Warm Up or Post Service.
When one copies their notices from last week into this week's presentation we are unable to past them into a blank Pre Service, Warm Up or Post Service section. Rather it is necessary to past them into the main service area and then drag them into the appropriate places. How about a change?
-
Crash logs submitted
18:50 BST
-
Proclaim App Failure
Our app for proclaim has been crashing for the past couple weeks. It fails to load, then shut down completely. We’ve searched for an update, but there is nothing. Any assistance is greatly appreciated!
-
Bug – numbering slides
If the program cannot cope with double digits would it be better to start the labelling process with a letter?
-
Proclaim does not start
I have installed Proclaim, but it will not open. I ran the compatibility troubleshooter, no help. Then, I updated .NET framework, installed updates, restarted several times. I've uninstalled, re-downloaded, and installed as admin. I've tried running the program as admin. It just won't open. Help? Running... Windows 10…
-
Troubleshooting Midi Lighting
I have tried for hours to get proclaim and my light board (Obey 70) to communicate. I have a usb out from the IMac connected to a pigtail that has Midi connections on the other end. I have connected midi out cable to midi in on lighting console. As best I can tell I have all settings correct in Proclaim for midi/lighting.…
-
BUG: License expired?
Hello, Our license is valid when I check online, renews at end of this year but when I try to open up Proclaim at church the program keeps saying the license has expired? Service starts in 30 minutes! Proclaim has worked fine at home when we were doing online, is there something I can do to help it connect to the licensing…
-
Server Problems?
When I edit slides in a sermon they are taking forever to change or populate. Are there server problems today? Its not my internet speed..... Can I send a sermon to Proclaim even if the slides are not showing within Logos? Will they still function in Proclaim?
-
Output Quality Problems
So we recently upgraded our church's computer to a new Windows 11 machine with a very nice and capable graphics card. We use two monitors for our setup, we also have output from Proclaim going to 3 different TVs. We even had a professional audio/video consultant brought in to help install everything. The issue is the…
-
Adding Bible Verses
Hi all, We are trying to get our service ready for tomorrow, but it appears the Bible Verse function in proclaim is not working for us. When we type in our scripture chapter and verse it will not automatically add the scripture to the slide. Instead, we have manually type in the whole thing. Also it will not let us select…
-
Can we export songs from one proclaim account to another?
Over several years we've built up a good database of "My Songs". But I also use Proclaim in another organisation that sings from the same hymnbook. Is it possible to import my church's "My Songs" into my other Proclaim account?
-
Bug – Onscreen Bible not showing with out a restart.
About a week ago I reported this bug in the other 'Group' thingy but it has now disappeared as other issues have pushed it down the list. Here we have another incidence of the problem. The response to my last post from the developers was that they were 'investigating' the problem. Any chance of being told what the…
-
Pricing
I am considering purchasing Proclaim in the near future. My current situation is that I do not yet have my own church. However, I do preach at different churches around my area. Given this situation, I do not know what size congregation I will have when the time comes for me to pastor my own church. With that being said,…
-
Unable to adjust size of the side panel
Since the update to 3.2 i'm unable to adjust the size of the side panel where the order of service is shown. It's so narrow that the titles of the different slides only show a couple of letters. How do I adjust the size of this panel? In previous versions, I could just drag the dividing line to increase or decrease the…
-
Upgraded to Monterey...
Hi there, I don't know if anyone else has encountered this but here's the problem... I upgraded our presentation Mac to Monterey on Thursday and suddenly Proclaim only outputs a black screen to our Black Magic Atem Mini Pro. No more lyrics... Setup is this: three outputs - one program monitor for the computer, one…
-
Slides not advancing from Ipad
Title says it all.....happened last Sunday. I am not sure why, were there any server problems?
-
Bug - Presentation duplicated arbitrarily
Whenever I go to last Sunday's service to copy the notices section the whole service gets duplicated and the date reset. Other than bemusement this doesn't seem to cause any trouble but I guess it might if I somehow searched on service dates. Why is this unnecessary action programmed in?
-
Small Caps Font
I want to talk to the congregation about the words... Lord, LORD and (small caps) However of the fonts that I have tried in Proclaim I cannot find a font that makes setting small caps noticeable. Please will somebody point me in the right direction?
-
Can I edit sermon slides in Proclaim?
I have a sermon in Logos, I have slides, but not all of them can be edited in Logos. When I click on them they do not open up in another window. Question: Can I publish them to Proclaim, edit the font there and still control them from my ipad while preaching? I don't want to "break" anything in the process. Thanks
-
Juneteenth media?
Why is there a ton of other patriotic media available for us but NOT A SINGLE ITEM available for Juneteenth... a day that used to be called Jubilee Day as a reference to the Jubilee in Leviticus 25... It literally has more biblical history than most of the hallmark holidays you make media available for... Do better!
-
MacOS Venture and Proclaim
I have installed MacOS Ventura (MacOS 13.0 22A5266r) on my MacBook Air M1. I am pleased to say that Proclaim 3.4.0.0005 appears to function normally. As always, we can't expect Logos to make any statements or promises about MacOS Ventura until its full release in the fall. If the past is any indication, Logos will not even…
-
Bug - Video import
Prior to the latest release when you imported a video and clicked on the play line (see attachment) it showed you a frame of the video. For the last couple of versions this frame has not carried through to the program running order (left side list). It was my hope that the frame would revert to showing in the running order…
-
Resize jpeg
Hi How does one set about resizing a jpeg? Does this have to be done outside of Proclaim or it there a way of dragging to resize? If it's the latter, I haven't found it yet. I'm using the Mac version. Thanks
-
Looking for thoughts on automation...
I'm on the cusp of a system overhaul, swapping out an ATEM mini with the new Constellation HD 2M/E plus some PTZ cameras. This obviously raises the level of complexity, but we don't have an increase in staffing, so I'm planning on using the Lighting cues/MIDI so that Proclaim does most of the work. What I'm looking for…
-
About Proclaim is crashing
I got a "Relaunch" message, which I did and Proclaim rebooted (but it seems like it came up very fast). I clicked on Help and then About Proclaim and it crashed.
-
syncing error
I have worked for hours trying to get the program to sync. It showed up last week and waited until today to try and deal with it. I have the log that I can attach as well. 2844.Proclaim.log6254.Proclaim Log 6.4.zip
-
Multimedia wont load
I am trying to create a content slide in a presentation and it will not connect to multimedia.
-
Question about slides in sermons....
I have two questions: 1. Say I want to make a slide in powerpoint, place it in my sermon and control it from my iPad. Do I just insert it in a sermon as a slide with it as a background? Or should I insert it in proclaim? Will it appear on my sermon/iPad for control? 2. I see some slides have places for sub-points etc. Is…