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Managing announcements
We have a team that manages announcements. They currently use Adobe spark and I import it as a video to the pre-service loop. I'd like to move them to proclaim but need some ideas on where to create a workspace for them. My first thought is to create a service called announcements and then I could just copy and paste all…
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Bug: No option to delete song from my database
I need an option to delete a song from my database. Songs sometimes get entered with the wrong title, and there is no way to fix it. For example, entered "Joy In The Morning" and the name of the song is actually "Joy In My Morning". Now there are two songs out there when I go to add "Joy In..." I see both. I want to delete…
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Import Google Calendar
It would be really nice to be able to connect our Google calendar to Proclaim (via faithlife or otherwise) for generating announcements. I am loathe to ask my assistant to double enter everything, or to enter everything currently in Google into Faithlife to then export it again. Since I have submitted two requests in a…
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Synced Presentation not on other pc
I created a proclaim presentation on my home pc, saved it and synced it under my admin account for our church. I expected to be able to open this from my synced documents folder in proclaim on our church computer, but only ones created under another users account from our church showed up. That's the main account we use.…
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Custom Smart Media Lower Thirds
I am trying to create a Lower Thirds graphic in Custom Smart Media. Every time I upload the graphic, which is already sized to lower third, align it how I like, adjust the text box to fit. I also leave the top third as transparent so we can put the green screen on the upper portion when we assign the graphic. But when I…
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Countdown Clock Issue
I purchased a 5 minute countdown clock and when inserted into the Warm-Up section of the presentation it only plays down to the 2:51 mark. All of the options are greyed out, so I cannot make any changes. I've even gone as far to delete the countdown clock completely and re-insert it back into the presentation with the same…
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PNG Foreground Images Not Showing
Hello! We've run into a seemingly new glitch with Proclaim. To understand the glitch, know that for our Sermon Slides we utilize a transparent PNG file as the foreground on a Content item, and then have video files as the background. We have one person create the Proclaim Presentation on one computer and then the…
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No Audio for Video Files
We are running Proclaim and Studio 6 are running on the same Mac Mini. Proclaim output is going to our sanctuary TV screens and is also fed into Studio 6 via NDI for use in our livestream output to YouTube. When we play a video file (mp4) from Proclaim the audio portion is not making it into Studio 6. We can hear it…
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Only Capitals allowed?
Hi Urgent Problem -- please help Content slide - only allows Capital Letters in the main text box? Work round by adding a text box? Am I missing something?
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Proclaim, OBS, Background Sound
Bit of an emergency so any advice appreciated. MacBook Pro running Proclaim and OBS. Service, songs, prayers etc all in Proclaim. When streamed to YouTube visuals ok but no sound Any idea what I am missing? If I don’t solve this tomorrow’s service will be very quiet [:S]
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Download a video file FROM my Proclaim media library?
I like many others before me would like to download a video from a Proclaim presentation. It is a video used in a funeral yesterday (20 May). If you could email me the instructions as you appear to have done to others it would be appreciated. Thanking you in advance.
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Adding liturgy
What is the best way to add liturgy to Proclaim ie words/slides that are used each Sunday that can be reused
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Suggested Presentation Curiosity
When I started Proclaim this morning, it opened my Jul 5 presentation because that was the one I accessed last on this computer. However, it suggested to open the presentation that has an August 2 date, rather than the one that has a July 12 date. Why is that? See the two related screen grabs: Thanks
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Proclaim 'Grayed Out" in Bulletin Creation
This is the first Digital Bulletin we will be doing. I have created and sync'd the service but when I go to create a bulletin the Proclaim presentaition is grayed out. Any help would be appreciated
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Formatting for Virtual Screen (Live Stream)
I don't know if I am missing/overlooking this, however, it seems impossible to truly manage your virtual screen's content since the virtual screen just mirrors the text entry field from the main slides. Its hard to explain with out an example, so here we go. Example: The congregation sees The Great Thanksgiving liturgy…
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Connecting to Server Issue ~ 10:30 BST
Proclaim asking to 'Contact Server' about halfway through our morning service. Has there been an issue?
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Subscriptions Payment
We have a problem - our Church treasurer died last year and we have not been able to access her account, so have no means of managing our subscriptions. Emails to the contact link get only automatic replies saying "later..."; this doesn't help. We are unsure if our subscription will suddenly end and if we will lose access…
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Having two chunks of Bible verses in one bible slide.
I'd like to read Acts 1:1-2 and then 2:1-3. Intuitively, I'd like to type Acts 1:1-2; 2:1-3 in Bible in "Add Item". But, I in fact have to make two Bible slides, and type 1:1-2 and 2:1-3 in respective slides. Could you make it possible to have two separate chunks of Bible in one slide? Thank you!
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Slides not advancing correctly using the Proclaim Remote app
Earlier today (approx 3:30pm UK time) I was preaching in our building and using the Proclaim remote app to advance slides and also reference my notes. However, after about the fourth slide it flagged an error to do with not being able to move on to the next slide (I couldn't take a proper note of the message as I was…
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Proclaim uses about 8% of processor just for being "on air"
I put Proclaim "on air" (this is on Windows 10) and noticed that it was continously using about 8% of the processor. I was not moving through any slides, no interaction was taking place, it was just "on air" Is this expected behaviour or is something wrong? Thanks, Graham
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Virtual Screen Layout Question
Can anyone tell me if there is a way to save a default layout for virtual screens? Having to go and redo the layout every time I add a song or scripture is becoming a major hassle. Especially when some of my volunteers don't remember to change the layout, then we end of with floating lyrics covering up the stream.
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Video input issue - Elgato HD60 Pro
Having a bit of an issue with the Video Input in Proclaim I am very fortunate to have access to both an HD60 S and an HD60 Pro video capture device. The HD60 S connects to the PC via a USB, whilst the Pro is built into the PC. The S shows up in Proclaim and works very well. The Pro only displays a black screen. using the…
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Control ATEM mixer from Proclaim
Is it possible to control an ATEM mixer from within Proclaim? Basically I would like a capability that sends commands to my ATEM TV Studio 4K so that when I start a slide show on the PC, it selects the right input on the ATEM as preview and then auto transitions. At the end of the slide show, I would like it to auto…
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CloverMedia Integration with Proclaim
Does Proclaim accept media from other sources like CloverMedia? I am trying to determine if it is worth having this even if I am subscribed to Proclaim.
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Continue numbered list on new slide
In a proclaim sermon slide, is there a way to continue a numbered list on a new slide? We had an example this morning where a portion of the sermon had 6 numbered points on a list. The first three were set as revealed lines under a header. Then there was a slide with a long(ish) quote. Then points 4, 5, and 6 on the next…
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Unable to connect to Biblia.com...
When attempting to add bible verses I get this error. This is a recurring problem with how Proclaim connects to the Biblia servers on your end (no need for me to copy/paste logs). Please perform whatever fix you have done in the past again. Thank you.
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30 days free trial
We started the trial on 14/4 today is 23/4 the 9th day of our trial. we have a service on Sunday I tried to login and sort out the slide but it says the trial expired?
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Dictionary issues
Is there any way (or plan) to allow Proclaim to use a British English dictionary as a default, like I could in PowerPoint? I completely understand that the VAST majority of churches using Proclaim are in the US, but surely you are trying to grow your user-base in other countries.
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Green Output Transparency Showing on Projector
Any idea on how (if at all) to stop the green output transparency from showing on projector screen? Changing it to black I know works...but we are using the green output for chroma keying on livestream output.
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Proclaim Lower Thirds for Content Slides
I am starting to use Overlays with Proclaim this Sunday. I've got Lyric slides figured out, and I've got Bible slides sorted, only issue I'm having is with Content Slides. Every time I try to add Smart Media to the Content slide, I can't get the formatting to work out. What is the best method that you guys use for creating…
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Two media problems in our service this morning
Proclaim has been rock-solid for us for months, but today we had TWO significant media-related issues in our morning service. Here are the logs from that service: * 637519198375734016_Proclaim.log * Proclaim.log There are two logs because I restarted Proclaim in the hope that it would start working. It didn't. I'd…
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Failed to Get Thumbnails From Video - Create New Default Lyric Template
I'm trying to create a new Lyric Smart Media Template, I uploaded a looping video in MP4 HD format. But after I arrange things the way I like I get an error that says "failed to get thumbnails from the video". I can't upload anyway .
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BUG: White thumbnails
Friends, I had this bug pop up a couple weeks ago. I've attached a screenshot for reference. As you can see on the left and along the bottom, the thumbnails for certain items are white while others are not. The actual output seems to be just fine.
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Digital Signage Firestick App kicks out randomly
Our church has several TVs setup using the Fire TV Stick 4k and Digital Signage app. I have two TVs that are setup to stay on all day as they display a map of the church and locations for our events that are connected to the church calendar. Everything works great except for one little hiccup. The app kicks out randomly…
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Release notes
Where can I find the release notes for each Proclaim update that's pushed out?
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May I gently say . . .
that it is very disappointing that Sermon Editor slides cannot be automatically changed in Proclaim using "Smart Slides." A "Header" in Sermon Editor should be recognized as a "Header" in Proclaim. Bible verse slides ARE recognized, which is a step in the right direction, but "content" slides are not. This is a very, very…
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Getting Proclaim to work with Scarlett Solo 3rd Generation on Windows
Hi all, I've been pulling my hair out over this one for a while and have decided to prioritise this problem this week. Our church computer is an older Windows 10 laptop. We have a Focusrite Scarlett Solo 3rd generation USB audio interface that works fine with other recording software (tested on: Audacity, OBS). However,…
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Blank screen to stage, but still show confidence monitor to band?
How do I cast a blank screen on my main display on stage (that the congregation sees), but still show the band their confidence monitor with song lyrics? Thank you!
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Warm up Slide not automatically advancing
Good Morning, We have been having an issue for the past few weeks with the warm-up countdown video not automatically progressing to the first slide of our service order. Is this a known issue? Or am I uniquely affected by it?
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Ability to turn off automatic updates & sync
Hi all, We've been using Proclaim for a few years now - and LOVE it. There's two features that bug me and I'm interested to hear what others think about them. One is already listed on the feedback pages, the other isn't. 1) Turn off automatic updates. My opinion is that no production system should automatically update…
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Bug in Bible
Marking up Psalm 50. Original Text white Emphasised Text Yellow. What happened at verse 5? The change to fuzzy black text happens immediately after emphasising the following section. Presentation 210214 Mike Communion Account Rev'd Mike Binks Later on the same sort of thing happened at verse 22
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Prompts for iMac login
We have multiple users on our iMac, quite often while using other accounts it asks for administrator login saying "Proclaim wants to make changes" or south. when I put in the information, it often pops up again. Is there any way to stop this? The operators tend to panic when there is something out of the ordinary happening.
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OSB Quick Screen Issue
When I use OSB quick screen and type in a verse, say Gen 1:1, my slides (output to church) displays correctly. However my livestream virtual screen will only display the verse reference. If I then go to John 1:1, my slides output displays correctly, however the output to the livestream displays the correct verse reference…
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Version 3.1.0.0056
Saw this item in the list of changes: "On Air edits have no effect on the current item until another item is selected." Either I don't know how to use it or this doesn't work. While On-Air I go into edit mode on the current item, start typing, and the text shows on the screen as I type, am I misunderstanding?
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Proclaim will not import copyright or authors or CCLI numbers on songs in OpenLyric format
Just starting a trial of Proclaim. I've exported songs from OpenLP in Openlyrics format. However, when they import to Proclaim, they are all missing the copyright details, the author details, and the CCLI number. Is there any way that I can get this info imported correctly, since I don't want to have to edit each song…
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Livestream in Proclaim Mac
When will live-stream be available in Mac Proclaim?
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FireTV Digital Signage App crashing and very slow
So whenever we go live from our Proclaim software and it kicks our digital signage tv's over to the live presentation we can rarely make it through the service without the digital signage app crashing and going back to the main firetv screen. Also we are experiencing a 4-5 second delay between slide changes which is very…
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Suggested Items
I wonder which brand of 'New Year' the suggested the current Suggested Item is appropriate for? Given that we have now missed the Ash Wednesday I still think at least a nod to the Lent Season we are now in or even the forthcoming Easter event might be apposite. Lent and Easter are significant events for quite a few…
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Transfer song database
Hey All, I've been using my personal faithlife account to connect Logos to Proclaim for the last ~4 years, amassing a pretty extensive song database, including verse orders and the like. I'm now moving to a new call, and my current church have set up their own faithlife account and are paying for Proclaim. However, when we…
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Quick question re: the Mac version of proclaim - is the download working?
Hi, I just had a worship leader not be able to open the DMG file for proclaim that she downloaded from the website. I'm on Windows so I can't verify this myself, but 7zip which supposedly can open DMG files isn't able to open the download, and neither were any of the other random "open/extract DMG file on Windows" tools…