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Song select not getting results
This is the second time today that I am getting a message that song select can not get results. I have already used the workaround once but this is going to be a headache if I have to do it every couple of hours. 48080.Proclaim Logs.zip
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Frame rate and refresh rate of video output via HDMI
I'm using an AJA HA5 to convert the HDMI signal from my MacBook Pro (mid 2015) to an SDI signal. I wasn't successful in getting the AJA device to work and I swapped computers to a 2019 MacBook Pro and it worked perfectly. I asked technical support with AJA about issues with older Macs and they first asked what was the…
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PROCLAIM-Video but NO Audio
On many than one random occasion recently(Sunday mornings) we have gone to play a video(using local file option...because of audio/video syncing issues we have experienced in uploading) only to have NO AUDIO output from the Proclaim software. Videos play fine thru QuickTime but nothing but video output thru Proclaim. any…
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Uploaded Media not showing up
After uploading some images to a new board, these images are not displayed. I have uninstalled and reinstalled Proclaim, no change. Uploading new images does not seem to work anymore. Please help or tips, thank you very much!
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Can't Customize Credits on Lyric Slides
Hey everyone! I am having trouble customizing credit boxes on song slides. I'm able to hi-light the box, but can't change or manipulate any of the text in the box and most importantly can not move the box around on the last lyric slide. Anyone else having this issue and found a solution? Seems to be a problem since the…
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Move forward, move back
How do I get the red text to come to the front?
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No slide control with latest versions
I'm not sure where the mix-up is. I am using lastest version of Proclaim, Logos Bible Mobile, on latest version of iPadOS and iOS (iPhone). Acts like I'm connected to Proclaim but will not change slides. Any clue what's going on? * I have rebooted all machines. All on same Wi-Fi.
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Request for Art Review
Please could someone at Faithlife review process for deciding what art is included with proclaim. We subscribe to the Pro Media but not the partner ones. Honestly rarely do I find art which we can make use of without essentially doing the design ourselves. I litterally search for 'Bible Sunday' and the best it can do is…
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ok that’s impressive
I discovered today that with Proclaim, I can show a song video on the projector and the actions video on the comfort monitor and adjust the timing so its a tiny bit ahead. This was done by setting the comfort monitor to show the live stream (we don’t have a live stream) but the live stream feature lets you select…
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Why is the time and slide number being displayed when I go live?
Hi - dumb question - using a different computer, and something must have been clicked that I didn't notice. Why is the slide number being displayed in the upper left corner and the time of day being displayed in the lower right corner? I don't want either displayed - been looking for a while - how do I turn these off?…
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Proclaim controlling OBS via Midi
Has anyone managed to use midi signals to control OBS from Proclaim? I was thinking if I could get this working then it might really simplify the workflow for our volunteers. I can see OBS has midi in for control and proclaim can do midi out but they can't seem to see each other. On a mac you can route midi signals really…
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New OBS Version, but no NDI Update as of yet
I upgraded my OBS and really like the new look and feel but the NDI plugin is still in progress and that means the virtual screen I created using NDI in proclaim no longer works. This was great for having easy transparency. As a workaround, I added a new screen with a green screen background and then keyed out the green to…
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New OBS Version, but no NDI Update as of yet
I upgraded my OBS and really like the new look and feel but the NDI plugin is still in progress and that means the virtual screen I created using NDI in proclaim no longer works. This was great for having easy transparency. As a workaround, I added a new screen with a green screen background and then keyed out the green to…
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Demo for following a service
Looking for a short video that can be played on screen showing how to download, setup and use the Logos app to follow a presentation in proclaim.
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Bug - Crash after sitting idle
Logs submitted 14:18 BST ------------------------------------- Translated Report (Full Report Below) ------------------------------------- Process: Proclaim [81299] Path: /Applications/Proclaim.app/Contents/MacOS/Proclaim Identifier: com.logos.Proclaim Version: 3.4.0.0043 (314.0.43) Code Type: X86-64 (Translated) Parent…
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Bug Proclaim Quit while machine idle.
Logs submitted 17:36 BST 29th Sept 22 Translated Report (Full Report Below) ------------------------------------- Process: Proclaim [48579] Path: /Applications/Proclaim.app/Contents/MacOS/Proclaim Identifier: com.logos.Proclaim Version: 3.4.0.0039 (314.0.39) Code Type: X86-64 (Translated) Parent Process: launchd [1] User…
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Sending Proclaim slides into Blackmagic ATEM
We moved to Proclaim from EasyWorship earlier this year. Since the COVID crisis, we are moving to live streaming, and want to send a feed from Proclaim into our Blackmagic ATEM Television Studio HD, but I am having a tough time figuring it out. This past week I saved the slides as PNG files, and then used PowerPoint to…
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Proclaim has stopped recording our sermons!
Hi all, We've had no issues having proclaim record our sermons until now. After taking the presentation off air, we are hit with this notice in the "Prepare Audio" pop up box: "Unable to find the recording. Is your microphone enabled?" This is happening both on my MacBook at home as well as the Mac at church. I've checked…
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Next lyric preview longer?
Is it possible to make the "next lyric preview" on the confidence monitor settings the entire next slide of lyrics? Our worship team prefers to have both the current slide and the next slide on the confidence monitor. Thanks!
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Bug? Presentation Group > Insights > Song History downloaded CSV has incorrect year.
When I download our Song History as a CSV we get incorrect years for part of the CSV. It looks like the software that is generating the report behind the scenes is assuming the current year for ALL rows in the Song History Report. Example: on the Insights > Song History page (not the CCLI report) the songs are ordered by…
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Why Can't I search in the media browser for certain video items
In my Group Upload board I have 37 items (most which are videos) titles that all start with "2019_FPU_" however, I get zero results until I type "2019_F" in the search bar. I also get zero results if I search for "_FPU_" What are the rules for using the search bar? Secondly, why is there no "By Title" option in the sort…
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Bug - Crash report on trying to set new default song media.
Also the program has been failing to Sync now for about three minutes on the restart. This crash is repeatable and comes after answering yes to creating new smart media. Logs submitted co-incident with this post. Translated Report (Full Report Below) ------------------------------------- Process: Proclaim [9714] Path:…
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How can you import slides from Power Point into Proclaim
I would like to import some of my slides made in Power Point 2010 into Proclaim, but have not been able to figure out how to do it. Is it possible? What are the steps needed to do so?
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Cut and Paste - only the first bit working!
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Subscription not working
Hi, we have purchased the Proclaim On Air subscription but when trying to use the software it still asks to purchase to continue. We have tried the following so far: * Reinstalling the software. * Allowing the LicenseManager folder to be recreated by renaming it. Order number for latest bill: 25713406 Any advice on this…
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Export or Printing out of Proclaim
I would like to export my presentation to PowerPoint or even to print to a PDF. I need this for a class project. Anyone know how to do this? We also have a congregant who is visually impaired and could use it as a PowerPoint on her Ipad. Any ideas?
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Virtual screen drops frames
I have a few Virtual screens set up for live streaming and I get the odd flicker just on the live stream screen. It cuts to black for a second or less. Is this PC hardware, SDI cable with hdmi adaptors or a software issue? It's connected to an BlackMagic ATEM Studio Pro 4k.
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Create New Smart Media
How do I do the following: Create a template (smart media) for Bible verses and Lyrics that has... * My chosen background * Text that will have the same formatting each time I add a new song or Bible verse * That I can then choose as the default media in the settings menu Here's how I think you should be able to do it, and…
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Download a video file FROM my Proclaim media library?
Is it possible to download a video file FROM my online media library in Proclaim? I've lost the original file, and I'd like to back on my laptop. Thanks!
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Lower Thirds not showing live video
I have followed the steps for using the "lower thirds" to show lyrics over the live video in OBS, but I get a black screen over the live video. I cannot figure out what setting I have missed that makes that happen. Here are some of the settings: I used the "add smart media" with a lower thirds slide selected. Not sure…
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Presentation showing up on one computer but not another
Ok, still getting my head around proclaim. Loving it so far. Here's a weird one. My wife signs into her account on her Mac and opens up proclaim and Sunday's presentation isn't there. It's not an option for her to open it. BUT, if we sign into her account on my Mac - there it is! Very strange and frustrating. Any ideas of…
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Bullet points in proclaim
I'm so sorry if this has been answered somewhere else - I've looked but can't find it. I simply want to have bullet points in my proclaim presentations. How does one do that? Thanks in advance.
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Confidence monitor during PowerPoint
Hi All, I have just upgraded our av system at church to include a tv on the back wall for a confidence monitor. It's great for all service items except when transferring control to PowerPoint. This is mainly for guest speakers who have prepared their presentation in PowerPoint and include animations, like the text…
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Proclaim slides within Logos
I type all my sermon manuscripts in Sermon Editor and then transfer my slides to Proclaim. I edit my slides in Logos, but the slides that are in Logos are not animated or video like some of the ones in Proclaim. I know how to do the slides in Proclaim; although, I am sure that I am not using a tenth of what it can do it…
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Is it possible to make part of a song (eg. a chorus) appear in italics?
I'm looking into using Proclaim at my church, but am a bit intrigued that formatting individual parts of a song differently doesn't seem to work. Is there any way to do this, for example italicising certain words or even whole slides? The formatting seems to apply to the entire song....
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Question/Request: control Proclaim with Bluetooth pedal
Yesterday I attempted to use the Proclaim Remote app to control the Proclaim slides, but using a Bluetooth Page Turner pedal. Using the pedal, the app seemed to scroll through the slides, but they did not advance in the presentation. Question: Is there a way to get this to work? It could be a very handy feature. If not:…
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A Very Basic Question about Backgrounds
When adding a background to a slide, what is the difference between "Apply as Smart Media" and "Apply as Background"? What should guide your selection?
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Not able to paste Notices in Pre Service, Warm Up or Post Service.
When one copies their notices from last week into this week's presentation we are unable to past them into a blank Pre Service, Warm Up or Post Service section. Rather it is necessary to past them into the main service area and then drag them into the appropriate places. How about a change?
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Crash logs submitted
18:50 BST
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Proclaim App Failure
Our app for proclaim has been crashing for the past couple weeks. It fails to load, then shut down completely. We’ve searched for an update, but there is nothing. Any assistance is greatly appreciated!
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Bug – numbering slides
If the program cannot cope with double digits would it be better to start the labelling process with a letter?
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Proclaim does not start
I have installed Proclaim, but it will not open. I ran the compatibility troubleshooter, no help. Then, I updated .NET framework, installed updates, restarted several times. I've uninstalled, re-downloaded, and installed as admin. I've tried running the program as admin. It just won't open. Help? Running... Windows 10…
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Troubleshooting Midi Lighting
I have tried for hours to get proclaim and my light board (Obey 70) to communicate. I have a usb out from the IMac connected to a pigtail that has Midi connections on the other end. I have connected midi out cable to midi in on lighting console. As best I can tell I have all settings correct in Proclaim for midi/lighting.…
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BUG: License expired?
Hello, Our license is valid when I check online, renews at end of this year but when I try to open up Proclaim at church the program keeps saying the license has expired? Service starts in 30 minutes! Proclaim has worked fine at home when we were doing online, is there something I can do to help it connect to the licensing…
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Server Problems?
When I edit slides in a sermon they are taking forever to change or populate. Are there server problems today? Its not my internet speed..... Can I send a sermon to Proclaim even if the slides are not showing within Logos? Will they still function in Proclaim?
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Output Quality Problems
So we recently upgraded our church's computer to a new Windows 11 machine with a very nice and capable graphics card. We use two monitors for our setup, we also have output from Proclaim going to 3 different TVs. We even had a professional audio/video consultant brought in to help install everything. The issue is the…
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Adding Bible Verses
Hi all, We are trying to get our service ready for tomorrow, but it appears the Bible Verse function in proclaim is not working for us. When we type in our scripture chapter and verse it will not automatically add the scripture to the slide. Instead, we have manually type in the whole thing. Also it will not let us select…
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Can we export songs from one proclaim account to another?
Over several years we've built up a good database of "My Songs". But I also use Proclaim in another organisation that sings from the same hymnbook. Is it possible to import my church's "My Songs" into my other Proclaim account?
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Bug – Onscreen Bible not showing with out a restart.
About a week ago I reported this bug in the other 'Group' thingy but it has now disappeared as other issues have pushed it down the list. Here we have another incidence of the problem. The response to my last post from the developers was that they were 'investigating' the problem. Any chance of being told what the…
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Pricing
I am considering purchasing Proclaim in the near future. My current situation is that I do not yet have my own church. However, I do preach at different churches around my area. Given this situation, I do not know what size congregation I will have when the time comes for me to pastor my own church. With that being said,…