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Arrow keys not working or inconsistent in Service left Nav for V2 announcement slides
In the Service Menu, if you use an arrow key to reach a Announcement V2 slide the arrow keys are disabled, however, if you click on the V2 slide, the arrow keys still work. Therefore, you can't go through your presentation slide by slide using the down arrow key without clicking on each V2 slide you encounter before…
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Digital Signage differences between Win10 and AppleTV
About a month ago our Win10 stick computer attached to our Fellowship Hall TV began to act up so we replaced the Windows based computer with an AppleTV. With the Digital Signage APP downloaded to the Apple TV some (videos?) digital signage is just a large black screen (within the Frame)…
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Bug - Background fails to change.
I seem to be unable to change this background to a 'Fill Colour'.
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Is there any way to view a past presentation WITHOUT adding it to the "Recent" list?
Since real-estate is so precious in the recent list and there is no way to "pin" presentations to the list, I sometimes don't want to bump an entry off the list by looking at a previous presentation. I may even want to view multiple presentations before deciding which one I want to duplicate or use, which plays havoc with…
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Running proclaim in 2 completely different venues at same time
We will shortly be holding a Parish weekend away. On the Sunday we would like to use Proclaim to run a service for it. However this will be at the same time as the service back in our home church. Can these 2 services happen simultaneously?
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Offline problems in latest release
Since latest update we have been having BIG problems running Proclaim offline. Previously we would sync computer at home then take to church and use happily (no internet at church and because old UK stone building very poor mobile signal). Now programme takes ages to load and then previously synced slides are Greyed out.…
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Using Quick Screens is causing a graphic glitch
Please see the video to see what the problem is. Here are our specs: I7 12700f 1060 3g Ram 32gb
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Design question (slides)
When you put a service together, do you try to have all of the slides (preservice, music and sermon) with the same backgrounds? I ask because we used Proclaim for the first time on Sunday and two people mentioned this to me......I admit I am not the most artsy person. What is your practice?
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Paid for subscription, watermark still remains.
Good morning. I paid for a subscription this morning and my in-house digital signage is still showing a watermark. I have checked my "Manage Subscriptions" and it showing that I have paid for the subscription. I am at a loss as to why it is not working. Thanks for your assistance. Eiric
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Going live without going into full screen
How can I go live without it going full screen? Edit: Ahhh I figured it out......can't delete
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Sync Error in Proclaim
I keep getting An Error in Synchronization has occurred, please try again. I try and I try. I don't think retrying helps. Any solutions. Yes I have internet, yes I've updated to the latest version.
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On screen bible not showing when going online
Logs submitted. Screen in Edit mode Screen in Preview (and online) Logos 3.2 MacOS 12.3.1 Mac mini (M1, 2020) I think that I have reported a similar problem previously. It does seem that a restart puts things back in order but that should not be necessary.
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Importing PowerPoint question......
If we import power points do they not appear as options when you go to add a song and type in the name of the song for a second use? It appears not.......
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Slides not showing up
Hi all, I've loaded all the sermon slides into the slideshow at 'Message', and it all looks perfect at home; but when I get to church, some of them are blank. HEEEEELLLLLLLLLP. This has only been an issue since the last Windows update on 14.4.22.
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Text formatting
I'm wondering about using Alt 255 to force an invisible character ("Hidden Dragon") to be able to use spaces plus the invisible character to force text characters to a particular position in the text box. However, the program does not seem to recognise Alt 255. Does anyone know if this is possible? Or if there is another…
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Log Files Because for Some Reason FL has 2 forums
7077.Proclaim Logs Kevin Purcell.zip
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Can't find images to upload into presentation
So for whatever reason, when I go to find new .jpeg files to upload in my presentation. All of the older ones that's been previously uploaded years past are still there, but the new ones dont show up once looking in their location once I go into import media. If anyone could help me out with this situation it would be…
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Can't Connect to SongSelect CCLI
When I try to search for a song, Proclaim gives me an error when trying to connect to our SongSelect CCLI account: "An Error Occurred Getting Results." In researching the problem, I followed all the steps discussed here: Failure Linking SongSelect Account – Faithlife 1) I verified that the computer's time is set to update…
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Video and video backgrounds. Am I missing a trick here?
I tend to use a lot of video backgrounds mostly for songs. I am finding it more convenient to use the 'video background' facility for all videos even those with lyrics supplied because I can overlay foreground text or graphics as required. I know that I loose the option of trimming the video in proclaim but that is usually…
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View access to presentation without login
I love the bulletin - it's a great way to share presentation without requiring login. But unsure why songs aren't displayed (well they're just a simple section heading without lyrics). I'd love to be able to share a digital version of presentation, especially to those involved in service as volunteers so they can see…
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Unexpected error with planning center
when attempting to import from planning center this message comes up "Unexpected error attempting to refresh your linked planning center account. How can i fix this?
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Where is your HOW TO MANUAL to make THIS COMPLICATED PROCLAIM WORK??
I could not find any manuals
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Alternate screen problem
I have two projectors (one in the main sanctuary, one in the hall). I have both working fine and displaying the same content on the slides. However, there is a problem in setting up an alternate screen for the second projector (in order to display a camera feed into the hall, when there is a blank slide in the sanctuary. I…
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Wrong Song Words
We set up the service on Proclaim from our home computers and then on Sunday we go to the church and an Apple Mac runs the Proclaim presentation. We have never had any issues until last Sunday night (20th) and our service on Sunday morning (27th) - we had no evening service. What has happened in these last two services is…
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Is Digital Signage still free?
We stopped using digital signage because of Covid but are ready to begin again. When I redownloaded Proclaim it only gives me two options when I log in: Purchase Proclaim or Start another free trial. I just want to use it to update our old slide show. Is this still possible? Thanks, Tom
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Proclaim on Mac M1
Has anyone used Proclaim on any of the new M1 Macs (M1 Macbook Air, Pro, Mac Mini)? I see a lot of discussion on here about Logos on M1, but I'm wondering specifically about Proclaim. Thanks for any help you can provide!
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Downloading a video from proclaim - lost original
I would like to download the original video from proclaim. Pls Help
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New Hide/Show menu option
I'm really liking this new feature. I have a hidden slide at the beginning of each presentation that has listed all the things that need to be done before the service and who needs to do them. Each member of the team can easily see the status of every presentation, and there is no need to delete the slide before going on…
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Proclaim SDK or scripting control
Hi all! I've only used Proclaim once, but so far I have been able to do more with it than I was ever able to with *ahem* that other "Pro" alternative... I'm loving it. This year I setup an ATEM "smart videohub cleanswitch" as our video distribution needs are growing. I want to make it stupidly easy to operate the…
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Do you delete your past services?
I am thinking about returning to Proclaim (new church). One question: Do you delete past services? Years ago that would remove any modified songs you had placed in your library, is it still this way?
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Wifi and Proclaim
Hello - If the computer running proclaim is NOT on WIFI (hard-wired) will the preachers sermon on the ipad not change the slides? That seems to be the case.......(?) Any ideas on how to fixt this?
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Bug On screen bible.
Logs submitted. Add reference, change background from green to dark gray Go to preview. :-( Logs Submitted Fault appears on M1 macMini Fault does not appear on Intel MacBook Both latest OS and Logos versions. Proclaim refuses to quit - had to force quite Problem appears to be resolved by a restart.
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Possibly returning to Proclaim......questions
I used Proclaim when it first came out till about 2016. Then I moved to my present church and I am thinking of bringing it to this church. Questions: 1. How stable is it? 2. Do you run it on a separate PC than the PC run-in the livestream? That would work best for us, but how is that going for others??? 3. What is your…
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"A synchronization error has occurred"
I have been getting this message every time Proclaim tries to sync from my PC since yesterday morning. I've tried restarting the PC. Help About says it is up to daye (3.2.0.0030) Help > Status says All services operational. Is there anything I can check locally to see why it won't sync like a log file? Thanks, Jim
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How do I get my team set up?
How do I get multiple people working on the same Proclaim account? I want to start with one other fellow...I invited him to my 'Presentation Team" If he downloads proclaim and uses the same email will he automatically be part of the same team in Proclaim? We want to play around with Proclaim and see if it works for us and…
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Lyrics Black Boxes
I am trying to create custom Smart Media that puts a black box behind each line of the lyrics individually. I found the option to put a black box behind all of the lyrics on the page, but I would love for there to be a option to put each line behind it's own black box.
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Mid-service continuous loop of a group of service items
Hello, I'd like to have a continuously repeating loop of service items in the middle of the service. Is there any way to do that? Situation: we have a "meet & greet" time of arbitrary length during which I'd like to have a select group of service items show and continuously loop through until we manually move to a service…
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Export
I'm surprised I'm not seeing this discussed, so now I'm starting to feel like maybe I missed something I've started to compose sermons in proclaim using notes attached to the slides. As with everything else, I want to archive them incase I want to do that sermon again or use parts of it. I saw that you can only export the…
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Bug: Colour Picker crashes Proclaim
Proclaim 3.2.0.0008 - MacOS 12.0.1 on a Mac mini (M1, 2020) When I use the colour picker to change the colour of text in a published bible slide moving to the next slide crashes the program. When I drag the dropper to the colour I want, click and the text changes colour. As soon as I click on another slide... I have…
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Proclaim not existing presentaiton
We are having an issue that the presentation, once started, you cannot stop. Once you go on air, for some reason when you hit the ESC key it will not escape the show. You have to go to the top left corner and click on the apple and tell it to force quit so that it will exit the show. Now, when I started the system today,…
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Subscription Is not working
Hello Faithlife proclaim team, the proclaim platform is wonderful and has improved our worship experience however the subscription we have bought for Faithlife on air+pro media is not working. Proclaim keeps on notifying us that our free trial is over even though we already bought the annual subscription. We have already…
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Can't connect SongSelect CCLi account
Been trying to connect SongSelect to Proclaim but it is not working : simply get a blank gray screen after filling in our CCLi login information. Attaching the logs files. Thanks for the help 66623.Proclaim Logs.zip
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SongSelect not connecting
Hi. I have linked our SongSelect account to Proclaim, but getting the error message in the screenshot. Please also find log files attached. thanks 3113.Proclaim Logs.zip Thanks
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Can't Connect SongSelect CCLI
Hi, We're having issues connecting our SongSelect account : we get the popup to fill in username and password, but when clicking the connect button, we only get a grey screen and nothing happens. Have Attached the proclaim logs zip file Tks
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Scaling Text Issue On Confidence Monitor
Seeking advice from those who have successfully implemented chord charts on confidence monitors using Proclaim. I am struggling with the formatting of text/font size. I'm not sure how Proclaim scales the text. For reference, I've attached an image. No matter how much text is available, it only extends approximately 75% of…
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Faithlife Proclaim recording stopped mid message
Every week I record and upload my Wednesday night message. Last night, first and only time this happened, the recording cut off about 25 min in. I have uploaded my Log files. Please help and let me know if there is any way to recover the entire file.
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Unable to import song from Planning Center today, just a blank empty grey dialog box
While doing routine script setup for this weekend, I needed to import a new song from planning center. I did the usual: Add Item -> Import Item -> Planning Center... The result was a large grey dialog with an "X" in the top right, a title "PLANNING CENTER ONLINE" in small font in the top left, and the rest completely blank…
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Sync causing us an issue
Today, our pastor uploaded their PowerPoint very last-minute (after our service had started). When this finally sync'd to the presentation computer, the live output temporarily blanked, panicking our operator. Although I love the "collaboration" features of Proclaim, I really detest the idea that things can change "live"…
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Controlling Proclaim when it's not in the foreground.
We have a Logitech Spotlight remote, and it works great with Proclaim. However, the PC we run Proclaim on also is used for our live stream, and consequently we have to click off of Proclaim from time to time. This presents a problem, as the remote will only advance slides in Proclaim if Proclaim is in the foreground, not…
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Proclaim jumping multiple slides
Merging two related posts: We have observed an apparent bug in Proclaim. First, let me describe the set up we use. * Windows 7 Pro desktop with all updates * Proclaim (latest version) * Jade remote control (as recommended on Proclaim forum) * Proclaim wi-fi remote is disabled What seems to happen is the preacher will go to…