-
Sermon slides imported from Logos not formatting properly
Hi, I don't know if this is a Proclaim issue, or a Logos issue. Since the issue appears in Proclaim, I'm posting here, although I realize the issue may be created through the export feature in Logos. In Logos, I create my sermon using Sermon Builder. I want to modify the slides so that they look the same as they will when…
-
New Faithlife Feedback Site
Faithlife has a new site for receiving feedback, feedback.faithlife.com For sometime now, Proclaim has used UserVoice to receive feedback on features and gauge customer interest. In the interest of keeping things unified, we will be moving over to the new feedback site along with the rest of our Faithlife products. Over…
-
Video/audio sync problem (Windows)
I posted this as a response to another thread, but I feel that it warrants its own thread. I am having an issue on my Windows 7 machine (plenty of horsepower) at church. The video consistently runs behind the audio. It doesn't matter if it is local only or if it has been uploaded to the group. I figured that it was a…
-
Dissapointed in Proclaim 3.0 virtual screens feature
I would like to be able to more adaquetely control the output of a virtual screen similar to how you would do any service item. For example if I have a bible verse I would like to be able to display it on the main screen but on the virtual screen that I send to OBS I would like to be able to use a lower thirds template and…
-
Proclaim won't launch on Mojave 10.14.6
Hello, I just updated to OS 10.14.6 and downloaded the latest version of Proclaim, and now when I try to launch it, the icon just bounces in the dock for a few seconds and then stops bouncing, and Proclaim never opens. Any thoughts? Reinstalled it, restarted the system, no changes. thanks! Nathan Seder
-
Problem ocurred displaying Powerpoint in Proclaim
Having several problems (crashes/bugs) with Proclaim with only a month of usage. The most critical one being not being able to use Powerpoint in Proclaim. Import Item Powerpoint Transfer control to powerpoint Move Powerpoint to Pre-Service Loop Error message pops up as soon as I hit On Air (if it doesnt crash this time)…
-
REQUEST: Significantly Better Text Formatting
We desperately need much better text formatting on slides. I would like to add two different types of text in a single box and better options for centered text for one line with different justification for other text. Yes I know I can add two text boxes, but when you add more than one text box, you only get a single line…
-
Video Background Music (Big Sur)
Just because it might be easy to miss... Uploaded Countdown to Pre Service Loop Load audio track at the Pre Service Loop prompt Clicked on audio cue to use track 'Use background audio' wouldn't select. Went to Catalina installation Made change first time, change synced to Big Sur installation.
-
Proclaim Window Titles
Hi Proclaim Team, I've noticed a change in a recent update that has had a negative effect for our usage and wanted to check if it was a deliberate change or if there was a possibility of having it changed back. For our current setup, we have two displays with two different aspect ratios that show the 'slides' view. Earlier…
-
Crashing on Text Field Entry
Running macOS 11 Big Sur - Latest version of Proclaim Any time a text field is clicked to be edited (clicking to search for a new song, changing the presentation date, renaming items) Proclaim becomes totally unresponsive, a beach ball spins, and a force quit is required. This has been the case for the last several…
-
SongSelect Error
1524.Proclaim Logs.zip The connection with SongSelect keeps giving an error. I can access my SS account through their website. I have tried unlinking and relinking our SS account with proclaim and my computer clock sets automatically.
-
CCLI Song Select Error
I am having an error "An Error Occurred Getting Results" when searching songs in Proclaim. I have verified by logging into SongSelect, and all credentials are good and billing is up to date and valid. Additionally I have removed and re-linked the account multiple times, synced and restarted. Below is the error log that…
-
No results CCLI
8053.Proclaim Logs.zip
-
Sermon Info Before Upload
I keep trying to search the forum for an answer, but the query keeps returning an error (site is offline). I have this happen every week, but usually forget to check until the following week when I'm uploading...it's not a major issue by any stretch, just a quality of life question really. When I take the service offline…
-
Weird Proclaim behavior on iMac last night, iPad this morning
Last night I couldn't get Proclaim to sync files on my iMac, and this morning I can't get the iPad app to work correctly. It's freezing, and the bottom display of slides is strobing oddly. Restarted the app, restarted the iPad, restarted the computer running Proclaim - not getting better. Updating the presentation on my PC…
-
Jumpy Grid View on Mac
Apologies if this has been brought up already (but I couldn't find anything after a quick forum search) but is everyone experiencing the same jumpy/jittery/laggy scrolling when in Preview > Grid View on Mac? I know that Jake Gosselin brought it up on his Churchfront YouTube channel and seemed to indicate that the devs were…
-
Slide Transitions Within a Verse Not working
Hi, The Slide Transitions are only working when a new verse is started in proclaim for a song. If there is a page break in the verse to put some text on a new slide, the slide transition is non-existent and just immediately changes to the next slide. How do i fix this? -Trent
-
Out-Of-Sync Video
I searched for this and found nothing. We are playing a teaching video series on Tuesday nights. The video is out of sync. It is in sync in the program on the computer screen but off on the TV where the audience is watching. The big difference between these videos and others (which we've had no problems with) is length and…
-
Unable to link songselect
Unable to link to CCLI songselect. Do we need a paid songselect subscription or how do I link with our CCLI licenses? Thank you!3580.Proclaim Logs.zip
-
Feature Request - Add hotkey and/or executable file call to scenes
Instead of jumping through the current needed midi send/receive process to control OBS scenes automatically from Proclaim scenes, it would be easier if Proclaim scenes allowed controls for pressing a user-defined set of keys and/or launching a user-specified executable file. Hotkeys should allow the control of OBS scenes…
-
How do I get to Sermon notes on IPAD
This is a very basic question: How do I get to my sermon notes on the ipad app that I've create in the sermon editor on my Mac? On the iPad app, if I click on the bottom right menu button, I see things like: * Sync Your Data * Notes * Clippings * Prayers * ... * etc But no "Sermons".
-
Trying to find the download option to retrieve media we uploaded to proclaim
We uploaded some media to proclaim and thinking we could just download it when we needed it locally we deleted our local copy. I know a software that has a core feature of "Everything on the cloud" has to have a way to pull things back locally but I can not find it for the life of me. How do I get my videos and pictures…
-
Filter keeps getting reset to "Show All"
I have a filter on this forum, and it keeps getting reset to the default settings. I "Save and Apply", but it does stay. Thanks
-
Request: File manager for Group Uploaded media files
Please make it easier to manage "Group Uploaded" media files. Using the following method to delete single files is okay but inefficient. https://support.faithlife.com/hc/en-us/articles/360007375031 Selecting multiple files for removal with the option to sort by size, upload date, last used date, etc would help us clear out…
-
On screen bible needs fixed for Sunday.
As this is the Lectionary Reading for the coming Sunday it would be good if these could be fixed by then.
-
Blank slides on Proclaim Remote?
I’ve seen this issue occasionally before, but I thought it was distance from the router that was causing a delay, and that when I switched to local mode it would go away... But today I was setting up a new iPad Pro to use local mode, standing next to the router, and I was still getting blank slides on the remote, and it…
-
Program Icon Missing in Windows
I had Proclaim installed and have used it multiple times on both of my Windows 10 computers. But suddenly, the icon I had on the Taskbar, in my Start Menu and in the list of Programs in the start menu went away. I search for it using the prompt on my Windows Start Menu and it doesn't show it installed. Programs section…
-
Countdown timer
Anyone else lose their countdown timer in the preservice loop?
-
Faithlife Proclaim
Hello! I've been using proclaim for a couple months now and just over the past two Sunday's we've encountered a problem. When the mouse is moved the slides advance backward. This is a problem as we need to click on and off the page to run our livestream. Has this happened to anyone else or know of a fix?
-
First Sync on a New Computer
Is there a way to stop proclaim from syncing everything the first time you run it? It seems to sync from oldest to newest and takes a very long time.
-
Digital Signage - On-Air Not Showing
Hi all, Very new to the world of proclaim, faithlife, etc. We're going to be testing out our first proclaim run service this Sunday! I was hoping for some help regarding the digital signage. I've set it up so that it shows when on air, and I have it set to 'Show On Air presentations'. I've then tried loading the sign feed…
-
Delay when changing slides - HDMI
I have an iMac (brand new last December 2017) - Running Proclaim version 2.9.0.0061. There is a slight delay (sometimes 1/2 a second) when changing the slides. I see the change take place on my preview monitor, but then it lags ever so slightly when changing on the projector. For comparison, I installed ProPresenter's…
-
Proclaim Display Output Settings for Video Content
Hi there, We are about to restart onsite services as well as continue online services. We are currently ouputting proclaim to an ATEM mini to get proclaim content into our livestream overlaid on our video feeds. This currently set as a "slides" display output which is fine given we aren't using the onsite displays at…
-
Proclaim Presentation does not appear in Sermon Builder EXPORT
Cross post to Logos8 Thread - https://community.logos.com/forums/p/192132/1108228.aspx#1108228 I posted there because it is the L8 program that is not presenting the EXPORT option. But I am cross-posting here because PROCLAIM is my destination. I guess my workaround will be to export to a new presentation, group the…
-
Quickscreen Video plays, but no audio
While I was on vacation the quickscreen videos I had set up failed to play audio. Upon my return I was not able to find any reason why they should not. I also discovered all the screens that had worked in the past also failed to play audio. The Worship center computer has the latest version of Proclaim (2.11.0.0084). An…
-
Slides Foreground only: show videos, images and OSB
Hello, like many churches around the world we still doing online services online, but we want to use our in-house screens while using proclaim to stream lyrics and bible passages. Right now, we aren't using backgrounds in our in-house screens because the foreground output doesn't display videos, images, or OSB full screen.…
-
Bug: Video start/end times lost on sync.
To reproduce: * Add a video to Proclaim. * While Proclaim is uploading the video, change the start/end times. * Wait until the upload/sync completes. Result: * The start/end times are reset back to their default. Expected result * The start/end times retain their custom settings.
-
unable to connect to Song select through Proclaim
hello, Our CCLI song select membership lapsed , but we have renewed it, and are able to log into Song select through CCLI, but not using Proclaim, as we were prior to the subscription lapsing. I tried removing the CCLI link and reconnecting it but it still says "An error occurred getting results"; Can you help us resolve…
-
Bug: Audio playback unexpectedly ends after audio sync
To reproduce: * Add some background audio to a slide, by importing a new file. For testing, choose an audio file that will take a little while to sync. * Go On Air, so that you can test the background audio is working properly. Keep an eye on the sync icon. Result: * When the sync finishes, the background audio will stop…
-
Bug: Proclaim won't show all slide previews when not maximised
To reproduce (on Windows): This bug occurs in edit mode and while on air. * Maximise Proclaim. * Now resize Proclaim so it doesn't fill the whole width of your screen. * Use the horizontal scroll bar at the bottom of Proclaim to scroll as far as possible to the right. Result: * The scrolling stops before the last slides…
-
Proclaim Compatibility Drop
Proclaim in the coming month is dropping compatibility for several operating systems. Including macOS up to 10.13 High Sierra, so the first compatible macOS would be Mojave, This cuts a huge amount of Macs out from the use of Proclaim. Including some as new as 2015. Not all churches spend gobs of money buying new tech to…
-
NASB95 verse numbers are not superscript
Hi, is there a reason why NASB95 verse numbers are not superscript? KJV1900, LEB, and NIV display their verse numbers as superscript, but not NASB95. See this screen capture I made https://www.youtube.com/watch?v=2y1UQMQYApM
-
CCLI SongSelect not coming up in Proclaim
Hello our CCLI SongSelect is not working in proclaim. This is the error I get. It just started happening last week. We just recently renewed our subscription do not sure if that has anything to do with it. Here is out logs. 4520.Proclaim Logs.zip Can you please email strawn456@gmail.com when responding we have 1 log in for…
-
Proclaim won't connect to SongSelect
0045.Proclaim Logs.zip Was instructed to post logs here in forum.
-
What am I missing? Media Search Box
I know I must be missing something... I go to the media browser and type in 'Pentecost' and I can't find any Countdowns! type in 'Countdown' and I can't find any Pentecosts! how do I get something like Media> x search Pentecost x Countdown or Media> x search Countdown x Pentecost
-
Mechanism of linking Proclaim to a livestream service
In the current test version of live streaming on Proclaim we need to enter a RTMP Url and a Stream Key to link to a live streaming service (unless we are using Faithlife Live Stream). So the live stream needs to be started on the live stream server which will generate a stream key which can then be entered into the…
-
Windows 10 S
I have tried searching the forums but it keeps giving me an error. Can you download Proclaim from Windows 10S Store or do you have to switch off "S"? I am a Mac guy this is for a backup computer for when we do remotes. I need to buy one, but Proclaim is the main app I will need for a Lenovo convertable,. So I need to know…
-
Persistence of RTMP and Stream settings in Live Stream Cue
I am experimenting with different ways of using the Live streaming feature currently in beta on Windows 10. I set up the RTMP Url and Stream Key to link to a YouTube Live session and it worked fine. But when I opened the presentation the following day - initially on a different computer and then on the original computer -…
-
text overlay with black magic atem studio
Has anyone got this to look right?
-
Bug - Changing Background using Multi select
When I select several slides in the order of service, Click on Background > Browse Media > Select a background and then click "Apply as Background", it only applies the background to the last slide selected. If I use "Apply as Smart Media", all the slide backgrounds are changed, but if the slide has a text box with "Box…