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Proclaim signals on Android devices
Proclaim signals are not working correctly on Android devices at the moment. If you are using an Android device and are unable to follow signals, or cannot see your group in "Nearby Groups" in the Faithlife Study Bible or Bible! apps, you are most likely experiencing this issue. We apologize for the inconvenience if you…
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Minor bug on account menu
I just changed the logo of my Proclaim group. Exactly half the time it shows up correctly, and exactly half the time I get the default. To reproduce, just click repeatedly on the menu in the top right. You should see that the logo will alternate between the default and the custom logos.
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Bug: "My Songs" search doesn't ignore accents
If I type "Blessed assurance" in the Song Name box, Proclaim won't return "Blessèd assurance, Jesus is mine". It would be much more preferable if it did.
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Bug: SongSelect doesn't respect presentation group
I administer Proclaim for two organisations, who both have separate CCLI licencing. However, when I switch to the second group, it still shows me as logged in to the SongSelect account of my first group. This means that if I use SongSelect with the second group then all the CCLI numbers are incorrect, and I'm probably…
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Feature suggestion: Re-arrange custom text fields
When working with several custom text fields on a slide, it gets very confusing when the order of the text fields doesn't match their location in the slide. For example, you might have three text fields, then realise you need to add another one at the top of the slide. But when you do so, the new field will append to the…
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"Unable to Find Files to Merge"
Good evening everyone, I am currently trying to publish our Sunday Sermon's Audio. When I try to select the audio file, I receive the message, "Unable to find files to merge. Was this recorded on a different machiene?". I answer the question, the sermon was recorded on the machine I am working on. I was able to locate the…
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previews slides
Hi there, Rsrsr I just figured out how to make the previews slides bigger, its ease using mac. All set.
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Bible Versions
I can't find many of the Bible versions. I'm specifically looking for NLT which I have used in Proclaim for more than 2 years. Has there been a change made?
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Proclaim v.1.34 Backup on Mac didn't restore imported MP4 video in WIN 10
New church on PROCLAIM from seven weeks ago. I always backup prior to Sunday in case of any problem. Slides are added via both MAC (latest El Capitan) and WIN10 computers. Our presentation computer is WIN10. I imported a external 98MB MP4 video to MAC this last week (Proclaim 1.34). Performed Backup Sunday Morning ninety…
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Bug - 1.34 and macOS beta 2
7455.Archive.zip I got a window warning me of an 'Exception Error' and asking me to either continue or crash. First relaunch would not open. Second relaunch opened the programme - I have not tested anything beyond that. A simultaneous update and relaunch on my lap top (stable OS) went ok.
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Newest Proclaim Remote Update Is Crashing for Some Users (Version 2.4)
We just shipped a new update to the Proclaim Remote on iOS and Android, but it appears that the iOS version is crashing for some users. I am looking into a solution right now. I will update this thread with any new information as I get it. Sorry for the inconvenience. - Jordan
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unable to connect to faithlife
Program will allow sign in but will not sync 1425.Proclaim Logs.zip
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proclaim remote issue
tried using my remote on iphone 6, wasnt loading correctly so i removed the app and reinstalled from the app store, on sign-in keeps telling me incorrect email or password which i know is not the case? are there others having similar issues?
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Proclaim + Livestream Setup
Hello, is anyone using Proclaim for live broadcasting bible verses or other parts of its presentation? In particular, using livestream.com and the provided free software ATEM Studio.
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Unable to publish to faithlife
I have tried twice now to publish today's sermon. Both times it hangs up at Processing Audio and just spins there for a long time. We use a MacBook Pro and have been on proclaim for just over year now - we have been publishing to faith life since late last October. Mac 10.11.4 Proclaim 1.33 I last published just last…
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Unable to Backup Presentation with Latest Proclaim Update 1.34
I just updated Proclaim to Update 1.34 and afterwards tried to Backup my Presentation and it is telling me there is an error. My options are to "retry" (in blue letters at the end of the error message) or select one of the two buttons "continue anyway" or "close". (See attachment). I have tried saving to a flash drive and…
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Customize Secondary display for lower third streaming
I'm considering feeding the secondary display to a video mixer to use as a lower third for live streaming. My first thought was to use the confidence display setting however there doesn't seem to be options to customize the layout. I'm assuming I would run into similar issues with the notes output option however I'd have…
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proclaim windows 7 issues
Hi all, I have a windows 7 laptop and when the desktop background wall paper changes it freezes my presentation??? Any solutions??? Thank Joe
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Confidence Monitor
Currently using a Mac Mini in the following configuration. Have HDMI out to monitor in sound room. Using mini display port to run projector at front of church. Wondering what the best way would be to add a large flat screen at the back of sanctuary to use as confidence monitor? Thanks
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Proclaim has stopped working - Windows is checking for a solution to this problem
On two Windows 7 machines we did the update today and now get the message that "Proclaim has stopped working" at the point that it is "Updating Licenses". I have tried Running as Administrator and uninstalling/rebooting/reinstalling to no avail. Log files are attached from one of the machines Thanks for your help. Traci…
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Slides missing in Sermon Recoording
Hello, I did a Sermon recording today in the Service and some of the Slides are missing. The main slide that seems to be missing is a slide I created. The Slide is names "Winner - Title". This is the first time that I have had a slide not show in the recording. I have attached my logs. Thanks, Ken Johnson 3034.Proclaim…
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Quick Screens - how to delete one
Greetings all, I had a user add a quick screen which really will not be used. I'd like to know how to either DELETE it, RE-ASSIGN it, or re-order to the bottom of the list (so it is off the screen). Thank you for your help. Jim Herzog Calvary Baptist Church
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How to change the registered name
Our prescription was started by a staff member who has been led to a new ministry. I have been asked to change the registered name from his to the church, so that it more correctly reflects the situation. Can anyone either provide some instructions or lead me through the process. Thank you, Jim Herzog, Calvary Baptist…
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Using Remote On Air During Worship Practice Time
Our Worship Team practices on Sunday mornings before the service. I'd like to be able to flip through the slides On Air while we practice, to ensure that everything is correct and ready for the service. My problem is that if I put my presentation On Air, it just wants to run through the pre-service loop. If I choose to…
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No recording
I set up the recording cues for the June 19 AM service, but when I went back today to edit and publish, it says that there are no recordings. Can you help me? Thanks.
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Lost recording by someone shutting it off instead of taking it off air
If the recording is lost because someone closes proclaim instead of just taking it off air, is there a way to recover it? Is it kept somewhere in your system?
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Need Clarification Regarding Confidence Monitor
Good morning. I need some clarification about the confidence monitor. I always use content slides to create our pastor's outline with bullet points. However, with the changes to the confidence monitor, it's now showing the background as well, thus shrinking the text and also making it harder to read from the front.…
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Podcast RSS Album Art Link
Hi guys, I realized that the Soundfaith RSS no longer points to the uploaded album art for the different episode, instead now it is just the generic blue mic picture. I remember that in the past, the RSS points to the corresponding uploaded album art for every individual episodes. Not sure if this is a intentional change…
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Sermon Recording Issues
First up, thanks for the sermon recording feature! It is really handy and certainly simplify our work flow of making it available for the congregation. Just two issues that perhaps someone can help me with. 1) iTunes podcast picture display Currently when I listen to my recordings via iTunes, my sermon artwork doesn't seem…
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Using the remote with local wifi on hotspot for internet access
Has anyone tried using the remote with local wifi when all the church has for internet access is a hotspot? The sermon starts out ok but fails part way through. I was wondering if the hotspot has anything to do with it or whether it is something else in our system. It seems to work if I don't use the local wifi remote.
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Preview & Live Screen Show Transparent
Just updated to the latest update. When I click LIVE or PREVIEW, I get a black screen on the projector and a transparent "image" on my screen. MBP, El Capetian
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Video sound
Our announcement videos are randomly going silent during our services. So, it will work during one service (and during all our previews to make sure it works), but then it will quit giving sound during another service. Restart Proclaim, and it works again... until it doesn't the next Sunday. Of course, we check the various…
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Screen settings
I have three screens. Proclaim is seeing them all on my primary monitor. This is new, and on Sunday morning, of course. How do I get them back to the correct monitors/screens.
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Media Browser
Is there a way to remove media as a batch instead of one at a time?
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Windows 10
Having just been asked by Microsoft to reserve my free upgrade to Windows 10, it got me wondering what the testing of Proclaim with Window 10 has been like. I know that Logos 6 appears to have no problems with Windows 10 (from a thread on that subject.) However I can't find a thread on Windows 10 and Proclaim. If you're…
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Mac log in error
We've used Proclaim since the beginning or pretty close to the beginning. I've enjoyed all the development. Today, tried to log in and post my sermon notes for the weekend and I'm getting a "Purchase Proclaim" type screen. You can see it gives me the option to sign out. I'm running a Macbook Pro 10.11.5 (15F34) 2.5 GHz…
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List of slide formatting codes
Is there a list of all of the slide formatting codes? Such as '++' to show text on next slide.
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Announcement Slides: date field
Greetings in The Lord! Is there a way in the date field of an announcement slide to only show the day, date and start time of an event? I know we can just show the date if it's an all-day event but we want one with just the time the even kicks off. There are times we have an event with a start time but are unsure of its…
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Soundfaith.com security certificate has expired
Help! We've embedded players on our website, but it seems that SoundFaith's certificate has expired...regardless of whether I'm on my site or soundfaith.com. 7608.certproblem.tiff
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Download Proclaim Artwork
A few months ago there was a post that described how subscribers could download some of the artwork used in Proclaim. If anyone can point me to that forum post I would appreciate it.
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Best Computer specs to be compatible with Proclaim
My church is shopping for a new computer. The old does not have enough memory to continue to use Proclaim. What are the best specs for a good computer we should purchase?
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Computer Recommendations
I'm considering replacing the computer we use for Proclaim. I'm wonder if there a recommendations for what a computer needs to be able to run Proclaim well, from video playback, to loading new content, to recording the sermon, all while other programs and running, such as iTunes and Chrome. And I'd rather not spend a lot.…
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Proclaim updates
A couple of times when logging in to the presentation it tells me there is an update available. When I click the update button the interface just disappears with nothing telling me its updating like Logos does. I thought maybe it shuts down to update but when I give it some time then go to open it again I get the same…
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Proclaim gives error when trying to start
Hello, I recently upgraded from Win 8 to 8.1 and now Proclaim will not open, I have included the event viewer and proclaim log files, I get a Proclaim has stopped working error when trying to open. I have tried uninstalling and reinstalling but did not fix. I am not able to see what version of Proclaim I am using due to…
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PNG's (and other strange things) in Remote and Document View
Thank you for all your continued updates to Proclaim! We love this software. However, after this latest release, two new bugs have appeared which directly impact our use of the software. 1st: We often create transparent PNG files in Photoshop, and then insert them as a foreground over a motion background. Here is an…
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Weird spacing after paragraphs
We're getting weird spacing after some of the paragraphs on our proclaim slides. In the attached image, for the Psalm, slide 1 has large spacing after each paragraph. Slide 2 has large spacing after "shame" but not after "faith", though the same paragraph mark is after both those words. On slide 3, the first two paragraphs…
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BUG - Remote
Good morning! I noticed something strange at church a couple of weeks ago, but just forgot to post it hoping it was just a fluke. But, alas, it still remains. See the attached photo. I think the remote is interpreting "--" as one long dash, thus not splitting the slide where indicated. This only happens on the remote and…
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Proclaim version 1.33 release notes
Proclaim version 1.33.0.0124 Tuesday, May 31, 2016 * Always show the textfield edit toolbar, disabling the buttons based on selected text field (Mac only). * Include Content media when opening Media Browser from an empty Announcement service item. * New duplicate option for textfield context menu. * Added link to open…
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Quick Question: MacOS Sierra
Does Proclaim run on the Public Beta of MacOS Sierra?? [:)]
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Low Resolution Images Downloaded as Background
It seems like last week Proclaim downloaded some low resolution images into one of my presentations, or the preview in Proclaim was low res. Has anyone else seen this?