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Proclaim regularly crashing
5706.ProclaimError.log5102.ProclaimCrash.txt47706.Proclaim.log0486.cef.log5518.635986573486239679_Proclaim.log Hi guys, Proclaim has been regularly crashing at our church for quite a while now. When I check the logs, the error is always the same. Error 8516 However I can't find anything about this error in the forums, so…
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Editing recordings
Is there a way to make accessing the front blue bar in the recording window easier to access? Does one always need to move the orange bars out of the way first to access the front blue bar? I ask because it seems to have become more difficult to set the beginning and ending of the recording one wants to post. As one moves…
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Windows 10 and powerpoint
Since upgrading to windows 10 a few weeks back i'm having a problem with transferring control to powerpoint. It won't flow naturally but is requiring me to click the powerpoint tab that appears at the bottom of the screen. Also - just bought a new laptop for church to project from but don't want to pay for office. Proclaim…
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Confidence Monitor remote display?
Can someone please walk me through the process of setting up a confidence monitor to display on an ipad? I was sent the proclaim remote beta code and am running the remote app through TestFlight on the ipad. When i go to my macbook and try to select the ipad as the monitor display through my Proclaim settings, I'm unable…
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Proclaim starts freezing after being open for a few minutes
we are currently having issues with proclaim where it keeps freezing and wont allow us to change slides which in the middle of a service can be very frustrating. as well as or videos stop working. the videos will work when you first launch proclaim and then will just show a black screen. this can only be fixed by restarted…
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Different Content - Slides and Confidence Monitor
Is there any way to have the confidence projector (screen) to show different text than the slide projector (screen) in Proclaim? We would like to add chords to the lyrics for the music team, but we don't want the entire congregation to see that. So, the congregation would see: In Christ Alone... The music team would see:…
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pasting song lyrics on a youtube video?
How can I do this in proclaim? Say I download a video from Youtube to my hard drive. Can I use that as a background video on which to paste song lyrics?
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Slight addition to a Bible Item
Would it be possible to add a field in the lower right corner of each slide that contained the current slide of how many slides like 1/5, 2/5,...5/5?. Sometimes the person who is leading the scripture reading forgets or doesn't know how many slides are to be read. I tried adding a custom text box, but I couldn't get it to…
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Fade Audio instead of or in addition to Stop Background Audio
Is there anyway a "Fade-Out Background Audio" can be included along with or instead of the "Stop Background Audio"? I would always prefer a fade-out to an abrupt stop. This is the only feature missing that would make our screen presentations seamless. Thanks for the consideration. Dave Hill
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Sermon audio recording cuts out after 5-6 minutes
The last two weeks our sermon recordings have been cut off after 5-6 minutes. The audio file itself is cut off, it's not just muted audio. This was using the previous version before I updated today. We'll see how today's service goes. Logs attached.3264.Proclaim Logs.zip
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Unicode Fonts
Is there an ETA on some unicode fonts that will work with other languages? I'd like to use Proclaim, and I am sure lots of other people would across the world, but it is completely useless when all the text shows up as blocks. I'm going for something that works for Thai. Thanks
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SongSelect "An error occurred getting results"
This morning around 10:00 AM we discovered that our web requests to the SongSelect API are hanging. We've submitted a ticket with the folks at SongSelect and are waiting to hear back from them. If you have linked your SongSelect account to your Proclaim account and you're attempting to retrieve song lyrics, you will see…
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Pre-service slides duplicated after update this morning
Many of our pre-service slides (and one service slide) are duplicated within the main slide. These are Content slides. On the left hand side there is only one of each slide, but if you click on that slide, down on the bottom and on the right hand side there are about 30 or so of the same slide within that one. If we delete…
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Multiple displays not working
We have 4 outputs going to a monitor, video switcher, and projectors. After I updated the software wants to display slides on my primary computer screen. I have it set to no application, but can't seem to get it to work.
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Bible versions for other users
I'd understood that if one person owns a Bible in a presentation group then that Bible will be available to others in the group. That's not happening for us. Other users are only seeing the 'free' 30 or so Bibles, not the ones that I own. I can see them all. Does that mean I've misunderstood how the licencing work - that…
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Live Recording Feed
I would like to know how I can connect my ATEM Production Switcher 4K to Proclaim where I can begin to use lower thirds and song lyrics as an overlay to the live recording feed.
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Can No Longer Open Proclaim after Update
Hello, I updated Proclaim today and when I tried to open I received "You can’t open the application “Proclaim” because PowerPC applications are no longer supported." I deleted the application and did a clean install with the download from the website and I am still receiving the same message. I am running OS X El Capitan…
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Synchronisation Issue
I have just rebuilt my computer and upgraded from Windows 7 to Windows 10 as part of that process. I installed Proclaim in Windows 10 and it connects to my church group ok as I can see all the members. However there is a red triangle with a white exclamation mark in the middle over the synchronization button. When I hover…
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Feature Request - More Service Element Slides
For those of us utilizing Proclaim within the context of more liturgical/traditional service I would like to request that more backgrounds be designed for service elements such as "Passing of the Peace" or "Meet and Greet", for Benedictions, and Kid's Time/Children's Messages. Even more slides for communion would be…
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Looking for Atlanta Church using Proclaim
Hello All Does anyone know of an Atlanta church using Proclaim? My church, Providence Missionary Baptist Church, in southwest Atlanta will be installing video boards in our sanctuary this Summer. We presently have a team researching several companies and their worship service presentation software. Proclaim is one of the…
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Support email address and support question
So I set up Proclaim as a free trial, and then invited our tech guys to join us so they could play around with it. But I made the mistake of uploading my contacts, thinking that I was doing so in order to SELECT THE ADDRESSES I NEEDED TO SEND INVITES TO; However, it seems as though I inadvertently sent out invites to ALL…
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Certain transitions disabled on 10.11 (El Capitan)
Certain transitions are crashing on Apple's newest operating system, OS X 10.11 (El Capitan). Currently, the bug looks to be deep in Apple's code and we have not found a work around yet. This has led us to disable the transitions that don't work. This means that if you choose a broken transition and try to run it on 10.11,…
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Merge recording parts of a Sermon
During the sermon I accidentaly Stopped (went off air), and the went back on air. This caused that I ended up with 3 different "recordings" that need to get pasted together and edited before I upload them to Soundfaith. Is there a way I can paste together and then edit the 3 recording created? Thanks in advance Daniel from…
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Audio Issues - Recording works for other apps but not Proclaim
We recently purchased Proclaim and are enjoying the experience. We have run into a snag though with audio. Currently, we have 2 computers: 1) Computer A - presents content to our congregation (Proclaim and Audacity are installed here) 2) Computer B - performs Audio recording of service (using Omega Lexicon sound equipment…
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Vertical pictures imported horizontal
During the announcements somebody wants me to show pictures of a youth event. A few pictures are vertical, but all imported horizontal (meaning that the people in the pictures are all lying down). Is there any way to fix this? I can't find a way to turn the pictures in Proclaim (and yes, they WERE turned originally).
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Audio Problems
We output Proclaim to an Apple TV unit connected to the projector and the sound system. This has worked OK for several months. Last Sunday, we tried to play a video inserted into Proclaim. It was epic except it had no sound. Play the same clip using the Quicktime player in the same configuration and its great....and has…
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Slow starting - does the number of old presentations cause it?
Proclaim is quite slow to start up. I was wondering if a long list of former presentation is a contributor to the issue? Is there a way to "archive" older presentations? And is there a way to select more than one to delete, etc.? Thanks.
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Feature Request - Build & Save Service Templates
I'd like to request that Proclaim add the ability to create and save custom templates for a service. For the most part, we use the same order of service almost every Sunday - and there are certain slides for different service elements (i.e. meet and greet, pre-roll announcement slides) that almost never change. Every time…
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Slide image
How do I delete a slide from a presentation?
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Titles in Proclaim
Hi, Is there a way to split the Title of a song or slide onto two lines? We tend to sing some older hymns here that have really long titles. Just was wondering. Thanks. Janice
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Proclaim presentations not updating on macbook pro OS 10.10.5
I've had Proclaim for a couple of months and was able to share presentations with my team. However, last week it stopped working for me. I installed the update, shutdown the computer and restarted but it is still not working. Another person on our team is having similar problems with his mac but can use it on his pc.…
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Warm-up portion won't transition to the Service Portion
For the past three Sundays the Pre-service portion worked perfectly, but the Warm-up portion won't transition to the Service portion. So, our services have started late. I've had to go off air, find the correct slide, press shift - F5, go back on air, then restart the controlling and monitoring devices. Thanks for working…
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Playing Large Video
I want to use a MP4 video that is 503 mb, It is too large to upload how can I play it in Proclaim Jim
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Found a bug
I added a background image on a Content item. I checked the Image Blur option. The background image was duplicated. The original image wasn't changed at all. the duplicate was layered on top and was blurred out. It was also much bigger in scale. I'm using the latest version of Proclaim on the latest OSX. 7762.BlurError.tiff
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Proclaim keeps quiting
Proclaim keeps quiting Please see the logs! We have a service in 30 minutes... Oops!
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No background audio when the first pre-service slide is a video
If the first pre-service slide is a video that doesn't have it's own audio, the playlist has to be attached to the second slide, and any following videos play the background music if the background audio is selected. However when returning to the top, the first video slide stops playing the music even though background…
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Video lag after last 'patch/update'
Hi. Have just noticed that our video songs (and videos generally) are now tending to lag and stutter slightly. Our worship videos we make from MS Publisher slides turned to .jpg images and then set to background mp3 songs via MS Movie Maker and saved as .mp4. It seems to have occurred after the last major update in…
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Copying underlines from word into Proclaim
Hi folks, I copy and paste the psalms we sing from a word document into Proclaim. However, when words are underlined in this document which are used to assist with the singing, (as you can see from the example below) they are not present when i paste them into proclaim. Is there a fix for this, or a way of manually…
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Can't Disable Transitions
Running todays service and all slides are transitioning, can't stop it. kevin
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Service Interruption
There was an issue with some routine network maintenance last night that started at 10pm PDT and was resolved by 6am PDT. I'm sorry for how this may have interrupted your service or service preparation. We take this type of issue very seriously and we'll be looking into ways to prevent this from happening in the future.…
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Crawling Text
I've heard others comment on crawling text and I would like to see it offering larger text options. I really like this feature, but it is hard to read on our screens. It is very beneficial to announce on screens without having to interrupt with announcing over the audio system. Thank you Joe WSUMC multimedia coordinator
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SoundFaith.com
Is there a problem with SoundFaith.com today? I published my sermon but it doesn't play. Sermons from previous weeks have stopped playing. Thanks Fred Rasnake
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Split View Multitasking
I'm in the process of upgrading from an iPad Air to an Air 2 so that I can do split view multitasking. When I'm preaching, I need to have Proclaim running so I can control slides, and Accordance (or Logos). I don't think Proclaim runs in split view on iOS 9 right now. Is that on the radar screen in the near term? Thanks.
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Proclaim and Planning center not on the same page
importing songs from planning center and once they get into Proclaim they are not coming through in sequence as in PC. (just the lyrics all listed) no breaks or sequence We do have the accounts linked, once they are changed in Proclaim they are OK for sequence BUT not if updated or changed. Any suggestions?
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emailing a presentation
I want to send my pastor the presentation for this week via email. How can I do that?
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Message Recording: Fields
Could someone point me in the right direction if this is possible? Is there a way to set some of the fields for a message recording? Can you set the sermon series, message title, and speaker prior to recording? We've been using the recording feature for the last two months and we've only been able to figure out how to fill…
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purchasing media from the store
Today I was looking for a picture of an open Bible. I thought I would look in the media store that is part of Proclaim. I found one and when I tried to add it to my presentation, the cost was revealed as $399. WHAT? I could not get a single image, I had to subscribe to some unknown service at the rate of $399 per year.…
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Two things that confuse me and that I do not like about proclaim - Am I missing something?
1. When creating slides on my MacBook Air, the workspace is the side of a postage stamp. My slide that I am creating is a small little thing in the middle of the screen and there does not seem to be. When sing powerpoint (the competitor) I can make my work slide full screen. Is there any way to make my current slide…
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Double clicking problem
All of a sudden, while presenting, my slides won't advance properly. They "stick." I thought maybe my remote "clicker" was old, so I went and bought a new one with a greater range, and it is still a problem. The crew tells me they are even having to double click on slides when running on the laptop without the remote.…
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Issue: Proclaim steals focus when syncing whilst on air
Last Sunday I did some last minute changes to the presentation from my desktop. By the time the laptop driving the display noticed, it was already on air. The sync took place smoothly enough, but the presentation window lost focus which meant that the left/right buttons on our Bluetooth remote no longer worked. We had to…