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Limit Users on Remote Access App
Is there anyway to limit access to who can control proclaim through the app? We have youth that use proclaim and are members of our group and have controlled the service presentation through their app during our service. This was not intentional but I want to make sure we don't have it happen again by limiting access to…
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Proclaim is becoming excessively slow and unresponsive
We run Proclaim on a number of computers - PC's and Macs. Over the past few months, it is becoming agonizingly slow and unresponsive. Is there something going on? I almost always have to wait 5+ seconds between keystrokes waiting for the program to get on the same line with me or make the changes I just keyed in. I am…
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Song Effects presets?
Every week I am making the same adjustments to my saved songs, is there any way to save or use Proclaim to keep these changes such as a Preset? I am not seeing the option to do this, for example I always add a couple Text Effects and Bold certain text only to have to redo it the next time I use the song. I tried searching…
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Changing order of service
Is it possible to change the "Order of Service" to add a new section? We have 2 worship services, with a different song selection in each. It would be nice if we could have one presentation file for the day, but a different section in the "order of worship" for each service. In other words, it might look like: Pre-service…
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Feature Request - Apple Proclaim Remote
Apologies if these have already been posted here, skimmed the first few pages of the forums and couldn't see anything. We have been using Proclaim as a church now since Easter, ditching easyworship and moving to Proclaim - I can't honestly fault the program, it's amazing and great for us. The app on the app store is also…
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Custom choice of lyrics resets to default
In the past 2 weeks, Proclaim has been rechecking the box that I unchecked so I can have the lyrics in the order I want. This happens every time I open Proclaim. This was not a problem before 2 weeks ago. Anyone else? Any solutions without calling the help desk?
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Possible to crop/modify uploaded backgrounds? (used to ProPresenter)
Hey techies, I'm getting my feet wet with Proclaim and trying to quickly get the hang of how to use it. I have a monthly graphic package deal where I receive motion graphics on 16:9 ratio but I'm projecting on 4:3. With ProPresenter, it automatically altered the graphic to fit my dimensions. In addition, any media I…
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Support for a multiscreen (matrox triplehead2go) environment.
We currently use Pro Presenter but really like your interactive functions. Do you support the ability to use 3 screens?
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Windows only update 1.31.0.0847
A critical issue related to brand new Proclaim installations on Windows machines has been discovered and we had to ship an update. If you are already using Proclaim you should not be affected so feel free to skip the update. Sorry for the disruption. We try to avoid updates late in the week unless absolutely necessary.
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Proclaim has stopped working
I tried to log in to proclaim today and when it gets to the updating licences section it freezes and Windows is giving me an error message that proclaim has stopped working. Can someone help?
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PowerPoint
We are new users of Proclaim are generally very pleased with the way it operates, one aspect however that is giving us real difficulties is the operation of Power Point 'On Air' We are loading the PowerPoint presentation onto Proclaim on a Windows presentation computer, which is OK until you come to operation, when in…
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Can you use a proclaim background for a church facebook page to announce an upcoming event?
I just wanted to inquire if the backgrounds on proclaim were limited to worship use. I am amazed by the variety of graphics and it seems some of them would make an excellent background for an event announcement on social media. But I do not want to violate copyright or original intent of proclaim graphics. Does anyone know…
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Font size in On-Screen Bible
Somebody must have asked this already, but I can't find it anywhere: Is it possible to control the font size used for an On-Screen Bible item? Our sanctuary is pretty big, and I've tended toward really large fonts for song lyrics (as in Museo Sans Bold 100pt). I *love* the way the OSB works, but the font is far too small…
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Error uploading sermon recording
Hi there, I am continually getting upload errors when proclaim is publishing my sermon recordings. I have been able to publish a test recording from my home computer, but it is not uploading the full sermon file from the church. The error displays when it is in the 80%'s. Thanks 2043.ProclaimError.log1385.Proclaim.log
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Bug report: location search broken
The behavior of the location search box has changed, and not for the better. I used to be able to type a location name such as "Our City High School", and the proper location would show in the search list, along with the address. Now, when I do the same search, the only result is "High St", which is nowhere close to the…
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Using Background Audio (on a video)
Is it just me or did something change? I thought that I used to be able to choose what audio played when I selected "use background audio" on a video that I insert into my order of service? I can select that option but I'm not seeing any way to choose an audio clip to add as my background audio.
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Feature request: song highlighting
Would it be possible to have color coded highlighting for different sections of a song? For instance, when the user types "Verse" into the text box, that line could turn blue, and "Chorus" could be red. Anything like that would be helpful when editing songs.
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Publishing Sermon Content
When recording sermons through Proclaim, and upon publishing the sermon to sound faith, I have noticed that the "on screen" bible verses publish very blurry and unreadable. Am I doing something wrong, or do we need to eliminate this element prior to publishing?
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Slow Downloads
Why does it take "forever" for an update to load? Also why does it take a reuse item so long to download? (like over an hour for one item to load). They used to just pop right in. I thought it was my home computer, but it is the same on the computer at the church.
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Syncing Problems between Multiple Users
We made the decision to move to Proclaim approximately six months ago, primarily due to the fact that multiple users could participate remotely. This is exactly where we are having problems. Other computers are not syncing accurately with each other. For example, PowerPoint sermon slides uploaded through one computer show…
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Font Size in Notes (Remote App)
In the Remote App does the note font scale up on larger screens such as the iPad Pro? This would make your App much more useful.
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Feature Request: collapsible service sections
On the order of service, we frequently have too many items to fit on screen at one time. For quicker navigation, it would be helpful if the sections could collapse individually; hiding their contents. Something like this. http://i.stack.imgur.com/vilHb.png
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Feedback Requested: Proposed change to On Air Edit view layout
We are considering making a small change to the layout of Proclaim when you are in On-Air and switch into Edit view. We're hoping this simplifies things both for us and for users. Let us know your thoughts. Currently we split the main layout area with the normal Edit view and the Preview view (see the pictures below). We…
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Uploading YouTube Videos
Hello, To someone who can help, I used to be able to upload youtube videos seamlessly to media. Now I cannot. I save them to my computer from youtube by typing "ss" in form of the "youtube/..." and it takes me to savant.com. I download to my computer and upload to media. Either something has changed in Proclaim or at…
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Graceway Media wrong item type
I have noticed several videos from Graceway Media are in the wrong item type, usually countdowns. They are marked as a content item, not video. When I add one as a content item it plays for 5 seconds and moves on. Can we get all of the videos fixed? If you search for fall leaves countdown you will get 4 results and only…
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Signal BUGs
My preferred Bible is Bibel 2000 (Swedish) Bible Item do not add bible signals automaticly but I can add them manually. (The Show book introduction option still present the book name from the swedish bible in english.) OSB bible signal are added automaticly but they don't work at all. Announcement slide add working signals…
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Performance Problems (Way Slow)
Over the weekend (Last weekend, November 14-15, 2015) we attempted to edit and preview our Sunday presentation and all the refresh/sync functions were unbelievably slow. I am the pastor, and as I was loading my sermon into a "Content" slide stream it would take about 20 seconds to a minute whenever I made any change at all…
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Unable to publish today.
I am unable to publish a recorded sermon today. It has worked fine for two weeks, but not today. I am using a MacBook Pro Retina with El Capitain
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Syncing
Had to reinstall proclaim. Now it will not sync to my group
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Sermon Audio Recording and Playing from Church Webiste
Greetings in The Lord! We are considering starting to use the audio recording feature for our messages. We noticed that once they are published they can be played from our church website by embedding the sermon player code. From the screenshot in the blog post it shows that you can embed code for the message just uploaded…
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One segment of a song is in red letters
In a song there is the list for verse, chorus, etc., below the title and above the lyrics. For some reason the end of one song we have is in the lyrics section and the the word end is in the list, but it is in red and that slide is not in the presentation. Any ideas?
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Is there a way to search on soundaith.com for any and all sermons we may have posted?
I try searching on our church name and it doesn't bring up any sermons, even though I know there are at least two or more there.
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Different languages on Proclaim
I was just wondering before I get proclaim if its possible to use other languages such as Russian.
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Any Plans for a Proclaim Remote that Runs on Windows 10?
The Windows 10 2 in 1's are starting to look better and better. Rather than having to purchase an iPad and a laptop, with a 2 in 1 a person would only have to purchase one device. It would be great if Logos offered a Proclaim Remote APP at the Windows Store.
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Unable to find files to merge
I attempted to go through the steps to publish our sermon today from a remote computer. I got the error message listed in the subject above. I have not gotten that before. Can someone please help me with it? I am able to access the sermon from the recording computer.
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Recording/Publishing
Can an audio file be edited after it is published? When I published the file it showed roughly 33 mins of content, but when I went to faith life, it consisted of 38 mins of content? I am guessing the first 5 mins came from a different recording attempt that I was unaware of.
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Graceway Media missing
This has happened before, and the staff working on Proclaim have been able to resolve it. I hope we can get this resolved quickly. There is new media available on Graceway that is not showing up in Proclaim, particularly related to Thanksgiving, which would be this Sunday for Worship. Any chance of getting the media…
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thumbnails don't show video background
Hi. I am having difficulties with the thumbnails. Whenever I add a background video, the thumbnail shows a white background. This started happening with the most recent software updates. Older items before the updates show the thumbnail correctly. If you change the background on the older items, the thumbnail then shows…
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Downloading audio with slides for post production?
Love the new audio recording feature, thanks! We are also beginning to film our sermons. Is it, or would it, be possible to download the slides with the audio so I can mix them with our video in post production? Bless you guys :D
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Delete uploads?
I uploaded our sermon this week and then saw I had not cropped it. I did so and uploaded again. Is there any way to delete the older recording?
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Post Production Volume Gain
I would really like the ability to adjust volume of a recording before uploading it. A comfortable volume for our older congregation with the speakers results in a very quiet upload. I can download it, edit it manually adjust it, but then I can't get it on SoundFaith. I am expecting that SoundFaith will improve over time,…
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Help with Proclaim fresh install
Recently I noticed that Proclaim after each update gave a message saying it couldn't remove the old version and see the administrator. Today the program just crashed mid-preaching and wouldn't start back up. I think Proclaim's days are numbered for us, but I do like the ease of use. I would like to do a completely fresh…
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Proclaim is uninstalled on Windows 10
Each time I install Proclaim get it all setup and then shutdown and restart the computer, I lose Proclaim on the desktop. Logs below 6013.Proclaim.log
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audio
When I insert a video and choose to not upload and do local it works great, if I use the same video and do upload, it uploads, then says transcoding and then the audio sounds like it lost a lot of quality? Any answers? This is an mp4 file ripped using handbrake at default settings.
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Error Uploading Sermon Audio
Here is the log data, it gets to 100% and then says error: 4212.Proclaim.log
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Targus Remote will not work in Proclaim
How do we get our Targus remote to work in Proclaim? It works fine on the same computer with Microsoft PowerPoint.
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Transcoding
Good morning. I just had a quick question: Is there a reason mp4s are transcoding and downloading again to my computer. There is no noticeable change in quality so I was wondering what the extra step is for? Thanks!
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Copyright issues
We are getting ready to start streaming our services at the first of the year. We use the Proclaim Pro Media scripture videos as part of our preservice announcements, countdowns, etc Can we stream the Proclaim Pro Media as part of the countdown down to service starting? Thanks!
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Slides going crazy!!!
Hello, I'm in my trial period with Proclaim. I love the simplicity of building the service as I study, etc. However, in the middle of our Sunday song service, during a song, Proclaim went nuts. It wouldn't advance to the next slide in a song and then all of the sudden started scrolling through the slides on its own. When I…
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Lower Thirds
I don't know if proclaim has the functionality to do lower thirds layovers on live video. Is this possible? If so how can this be done? Thanks