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Seeing past Proclaim presentations
Our church is in a CCLI reporting period, and I want to report the songs used in our service on January 3, 2016, but I haven't been able to see them. I've "opened" the presentation, and then attempted to "restore" it, but nothing works. Proclaim "synced" when I opened it, but doesn't seem to make any difference. Help would…
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Pro Media Subscription Not showing under subscriptions in "Link Your Accounts'
Hi, I have been a Logos user for 10 years and have used the same profile since the beginning. I have taken out a subscription to Proclaim and a Pro Media subscription. I have downloaded Proclaim to my Mac (OS X El Cap) and our church computer (Windows 7). Both copies of proclaim have been linked to my proclaim subscription…
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Using the Proclaim Remote to Control A Presentation
I am new to Proclaim, and am trying to understand how to use the Remote App. I can view all of my presentations on it, but I can't figure out how to control a presentation. I read something that said to make sure I am in the "Control" area and not just the "View" area, but I don't see anything that says, "Control". Am I…
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Remote / Presentation Connections Lost
I posted before (maybe on the Faithlife group -- I can't remember) about the problems I've been having getting the remote app to work. It seems to be working fine, and then I'll get a message (sorry I can't remember the exact text) telling me that I can't change the slide. It happened again yesterday morning. This time my…
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Multiple Monitors
Hi, my church just installed a video wall in our Children's Facility and we have 6 computer monitors hooked up to the computer that is running the video wall. We are having a problem where every time we select settings in proclaim the program fails and kicks us out before settings even opens. I didn't know if somehow the…
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Printing Proclaim slides in readable size
Is there a way to print a proclaim presentation in a size that is readable? My wife and I conduct a ministry on Thursday nights at our church. Our attendees like to get copies of what we present for their own use later. When we print the presentation through the Faithlife web site, we get all of the slides on one side of…
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Suggestion for Audio Settings for Start Recording
It would be very cool to have all the settings that are available on the upload screen available on each start recording tag - since I generally know who's going to be speaking and the subject. Then I could have everything preset (especially for multiple recordings) and just OK each one on upload. It would save some time…
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Audio bug
Hey Proclaim team! Thanks for all that you do to give us a great product! Quick bug note. I had our projection station (logged in with my credentials) "On Air" this morning. Tested audio levels for our videos and then left it playing preservice music. I went back to my office (logged in with my creds) and made an update to…
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BUG Proclaim can't find "new" hymns in the song database
I use one day and a half to input hundred of hyms into the song database. Then I realise Proclaim coudn't find them. My workflow was: * Open a presentation * Enter new hymns into the service section * When Proclaim going to be sluggish, delete hymns from the service order list * Enter new hymns... * Quit Proclaim Next…
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SongSelect "error occurred getting results"
Using OS X latest version of El Capitan. I have linked SongSelect account (at least it appears so). When entering new song, receive the above error message. Suggestions?
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trying to get on proclaim
It comes up and has a line purchase on air license another line use with watermarks sign out, when I hit sign out it bring up where i put my user and password and when I enter it take me back to the first one.
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New Person Question
We opened an account for the church and purchased a few things in order to have it for fast reference when in church, but someone who collaborates on our team asked if those resources were going to be made available for those who were putting the service loop together for the church. Can people access the church library…
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Hindi Font - Not Working
Support, We have many Proclaim slides that are in Hindi. This has been working perfectly until one of these latest updates. Now, the Hindi font in the Text Editor shows blocks and "X" The slides look ok, but the editor is wrong. I leave on our project to India on Jan. 8th. I do hope this could be fixed soon. Thanks, David
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More Spanish Graphics
I have been using Proclaim in our Spanish church for about two months now. I love how easy it is to create our presentations rich in media and Bible Verses. However, I am disappointed that the majority of your unchangeable graphics (Welcome, Men's Meeting, Events, etc) are only in English and there are no options to add or…
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Text color
Good morning! I recently visited another church to get multimedia ideas. Thy use pro presenter and had text slides where one word was a different color than the rest. They used this to emphasize that particular word in the sermon slides. Is there any way I could do this with Proclaim? Thanks Joe
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Hangs when I open the app
Hello, It was our New Year's Service. We were trying to synchronize an image from a Mac using Proclaim. A simple restart of the app and it came. Then a song was missing and we did the same. Unfortunately, when I was restarting the application, it hung at the part where it was checking the licenses. I don't know if it is…
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Credentials messed up on single computer? Subscription unrecognized.
We have a similar issue to [View:https://community.logos.com/forums/p/119784/786364.aspx#786364:550:0]. We have had some changes in leadership in our IT department as it were, wherein I am now the primary account user with Proclaim, in as much as I can tell. When attempting to address some sync issues earlier this week or…
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Where are uploaded audio tracks saved in Proclaim?
When I upload audio tracks to Proclaim for use in a service, where are they saved?
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Unable to link Graceway Media account
GracewayMedia.com is undergoing maintenance for the next day or two and as a result we are unable to link new accounts. If you've already linked your account you should not be affected. Sorry for the inconvenience.
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Questions regarding Proclaim Recording
The recording option is an intriguing option. Right now I am running Proclaim on my Macbook air which only has one output jack and no input (for recording, I record on our demon possessed PC that won't run Proclaim :) ) Has anyone ever tried using one of the usb jacks? (pic attached) Also, is "wav" the only format that…
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Videos & motion backgrounds do not play
When I add a video from the Media library it will not play on the church laptop computer, which is running windows vista. I have carried out the recommended installation of the codec pack and have checked default settings without success. I do not believe it is a synch issue, hardware acceleration or antivirus issue as…
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Presentation Issue
When I get to church on Sunday mornings I check everything in the presentation and it works great, videos are on and working and then part of the way through our first service, the backgrounds don't move and the videos won't play. When we restart at break between services it goes well and most times works fine for second…
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major crash during worship
Last Sunday we added a verse to a song between services, and then tried to sync the change. Proclaim crashed and when it came back up it would not sync and did not open the previously synced files. none of our recent files were available to open, only those from months ago. We checked the internet and it was fine on that…
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Proclaim User Survey
We'd really appreciate your feedback via our quick survey: https://www.surveymonkey.com/r/FZJ8SPR And if you want to get into more details, take another look at: http://proclaim.uservoice.com/forums/137112-general We are already working on many of these suggestions, but your votes help us prioritize things!
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amplify sound before publishing sermon
If I have overlooked a solution in a previous post, please direct me to it! Last Sunday, we were able to record the sermon; however, the sound was very low. I was able to input the message into audacity and was able to amplify the sound, because I downloaded the sound file on my computer. Am I even able to amplify the…
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Recording Filter
In the service yesterday am, the media guys failed to put a stop background music prior to the sermon recording. Instead, they just muted the music which resulted in background music with the sermon. Can this be filtered out? Can there be a fix that stops background music from being recorded in the future? Or a way not to…
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Split Projection
We are considering different projection softwares here at the church. I can't seem to find out whether proclaim will allow us to do what we need on Sunday Mornings. We project our songs, scripture, and etc. onto a large screen at the front of the sanctuary complete with a graphic background. However we are wanting to mount…
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Export Service
Is it possible to export a whole service, slides, songs, scriptures, etc back to a powerpoint file or to a pdf?
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No Embed Code
After publishing the sermon this morning, I tried to get the embed code to link it to my church's website, but there was no code. All I saw was, "Share" "Embed" "Podcast" with nothing under these words. Can anyone tell me what is wrong and how it can be fixed? Thanks.
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Sermon Audio
5123.Proclaim Logs.zip Unable to locate sermon audio on a secondary (sync) computer after publishing the audio on 12/27/15 immediately after service. How can I locate the sermon on your server? I have attached the log files for your review and possible solution in retrieving the audio. Thank you, Pastor Errol
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How to transfe videos loaded within power point presentation
need help! I have no problems loading power point presentations into Proclaim, but if there is a YouTube video included, it will not play in Proclaim. How do I do that? I just can't download and add the video in the middle of the presentation since it was created in Power Point and not Proclaim...
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Newbie Question
My church is just starting to work with Proclaim. I'd like to use it for things like the Call to Worship that involves a reader and then congregational response. If I'm doing that in Keynote, I use things like color and bold / italics to distinguish between the the reader and response lines. I don't see a way to format…
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Sermon Notes on Confidence Monitor
I'm just wondering if there is a way for my sermon notes to be placed in the "notes" section of a slide that would then appear on the confidence monitor. This would be a great selling point for our Pastoral staff. Any chance that could occur if it isn't possible now. Thanks -Tim
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Recording
We recorded a sermon Sunday, and it shows under recordings when I log into Proclaim, but when I try to open the file it says that it is unable, and suggests that I may have recorded on another computer which is not the case. Can anyone help me retrieve this file please?
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HELP!!! with multiple monitors
Last Christmas and Easter I used a VGA splitter to run the same feed that was projected at the front of the church to a TV at the back of the church. In the time between Easter and now, some helpful person decided that we really didn't need that device and it can no longer be found. I went out today and bought a USB video…
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Proclaim Glitch
We had a glitch yesterday where the video files that corresponded with the kids bell choir didn't work correctly. They worked fine when I set up the presentation on my office desktop computer, and they worked fine when I opened the presentation up on the sanctuary computer. However, at practice time, two of the four files…
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Proclaim Song Database
I am trying to figure out how the "My Songs" section is compiled. I would like to go through and delete some of my old presentations. Some songs we have added in through the presentations and my worship pastor would rather not lose those songs that he has manually put in. So, my question is, when adding a new song and you…
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I'm asked to sign in everytime I close Proclaim--even though I've checked the 'Keep me s
I'm asked to sign in everytime I close Proclaim--even though I've checked the 'Keep me signed in box' and then it takes several minutes (I sometimes even have to reboot) before I get connected my latest presentations. Thanks in advance for your help.
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Proclaim Remote does not work properly
For several Sundays in a row now, Proclaim Remote loses communication with the laptop. I will go to advance a slide and I get an error that says it cannot advance the slide. I can get out of remote and log back in and still get the same problem. We have checked everything and cannot figure out what is causing the problem.…
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Proclaim freezing multi computers
4520.635862866321160288_Proclaim.logDuring presentation Proclaim locks up. Have tried on two computers. After a little while it begins to work again.50371.Proclaim.log
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Proclaim Glitch?
We had a glitch yesterday where the video files that corresponded with the kids bell choir didn't work correctly. They worked fine when I set up the presentation on my office desktop computer, and they worked fine when I opened the presentation up on the sanctuary computer. However, at practice time, two of the four files…
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Members viewing slides on personal devices
Our church recently just started using the Proclaim Presentation software. As a member I can open the Logos Bible app on my Nexus tablet during the service, open the Presentation, but the only thing that is listed is the Bible passages used during the presentation. Is there any way where a member can see the actual slides…
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Need bibles offline
Hi, My church has bought an on air licence of proclaim. I have demoed it already. The only flaw is that it doesn't allow me to download bibles locally. Is there a hack I could use? My church doesn't have a network connection. Thanks
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Please help, proclaim crashing.
Hi, I have been setting proclaim up for our carol service tomorrow evening (4pm uk time) and suddenly Proclaim crashed. I restarted and now every time I look at the My Content column in media it all crashes. The really odd thing is that this was on the iMac at church but when I log in on my macbook pro it does exactly the…
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Cannot Synch Computer
I have 3 computers in the church 2 synch fine all win 8.1 but my display computer will not synch. I am writing this from that compter so we know the internet works :) It just started after the recent update? I uninstalled and reinstalled proclaim, no difference It says unable to connect to faithlife, yet i can connect in a…
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Proclaim 1.31 Keynote Presentations are No longer full screen
I just did the 1.31 update (1.31.0.0806) and our keynote imports no longer display in full 16:9 screen. I believe they are still 16:9 but the slides no longer fill the screen as they have done in the past. Is this is bug? Any suggestions on a fix for this Sunday? Thanks for the help. Dave Hill
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Confidence Screen Suggestion/Question
When putting together order of slides in Proclaim, I have learned that unlike Media Shout, inserting a blank slide does not give you a heads up confidence line on the bottom of the screen as to what is next. Can that be changed? I can't find a way to do it. We use blank slides occasionally within a song during an…
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SongSelect no longer linking
I have checked our log in to SongSelect and that is fine. See attached logs Thanks Laura
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How do I look a song in the slide show
I know how to put background music on the presentation but when you create a slideshow it allows you to add 1 song but when the song is over and the slide show is still going how do you keep the song playing?
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Working with text Effects - Crash
Prior to the latest release, I was already having problems with Proclaim crashing after accessing and working in effects for text. Since the latest release, this has become much worse. Almost every time I access effects and make a selection, Proclaim completely crashes. Fixes?