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Videos & motion backgrounds do not play
When I add a video from the Media library it will not play on the church laptop computer, which is running windows vista. I have carried out the recommended installation of the codec pack and have checked default settings without success. I do not believe it is a synch issue, hardware acceleration or antivirus issue as…
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Presentation Issue
When I get to church on Sunday mornings I check everything in the presentation and it works great, videos are on and working and then part of the way through our first service, the backgrounds don't move and the videos won't play. When we restart at break between services it goes well and most times works fine for second…
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major crash during worship
Last Sunday we added a verse to a song between services, and then tried to sync the change. Proclaim crashed and when it came back up it would not sync and did not open the previously synced files. none of our recent files were available to open, only those from months ago. We checked the internet and it was fine on that…
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Proclaim User Survey
We'd really appreciate your feedback via our quick survey: https://www.surveymonkey.com/r/FZJ8SPR And if you want to get into more details, take another look at: http://proclaim.uservoice.com/forums/137112-general We are already working on many of these suggestions, but your votes help us prioritize things!
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amplify sound before publishing sermon
If I have overlooked a solution in a previous post, please direct me to it! Last Sunday, we were able to record the sermon; however, the sound was very low. I was able to input the message into audacity and was able to amplify the sound, because I downloaded the sound file on my computer. Am I even able to amplify the…
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Recording Filter
In the service yesterday am, the media guys failed to put a stop background music prior to the sermon recording. Instead, they just muted the music which resulted in background music with the sermon. Can this be filtered out? Can there be a fix that stops background music from being recorded in the future? Or a way not to…
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Split Projection
We are considering different projection softwares here at the church. I can't seem to find out whether proclaim will allow us to do what we need on Sunday Mornings. We project our songs, scripture, and etc. onto a large screen at the front of the sanctuary complete with a graphic background. However we are wanting to mount…
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Export Service
Is it possible to export a whole service, slides, songs, scriptures, etc back to a powerpoint file or to a pdf?
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No Embed Code
After publishing the sermon this morning, I tried to get the embed code to link it to my church's website, but there was no code. All I saw was, "Share" "Embed" "Podcast" with nothing under these words. Can anyone tell me what is wrong and how it can be fixed? Thanks.
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Sermon Audio
5123.Proclaim Logs.zip Unable to locate sermon audio on a secondary (sync) computer after publishing the audio on 12/27/15 immediately after service. How can I locate the sermon on your server? I have attached the log files for your review and possible solution in retrieving the audio. Thank you, Pastor Errol
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How to transfe videos loaded within power point presentation
need help! I have no problems loading power point presentations into Proclaim, but if there is a YouTube video included, it will not play in Proclaim. How do I do that? I just can't download and add the video in the middle of the presentation since it was created in Power Point and not Proclaim...
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Newbie Question
My church is just starting to work with Proclaim. I'd like to use it for things like the Call to Worship that involves a reader and then congregational response. If I'm doing that in Keynote, I use things like color and bold / italics to distinguish between the the reader and response lines. I don't see a way to format…
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Sermon Notes on Confidence Monitor
I'm just wondering if there is a way for my sermon notes to be placed in the "notes" section of a slide that would then appear on the confidence monitor. This would be a great selling point for our Pastoral staff. Any chance that could occur if it isn't possible now. Thanks -Tim
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Recording
We recorded a sermon Sunday, and it shows under recordings when I log into Proclaim, but when I try to open the file it says that it is unable, and suggests that I may have recorded on another computer which is not the case. Can anyone help me retrieve this file please?
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HELP!!! with multiple monitors
Last Christmas and Easter I used a VGA splitter to run the same feed that was projected at the front of the church to a TV at the back of the church. In the time between Easter and now, some helpful person decided that we really didn't need that device and it can no longer be found. I went out today and bought a USB video…
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Proclaim Glitch
We had a glitch yesterday where the video files that corresponded with the kids bell choir didn't work correctly. They worked fine when I set up the presentation on my office desktop computer, and they worked fine when I opened the presentation up on the sanctuary computer. However, at practice time, two of the four files…
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Proclaim Song Database
I am trying to figure out how the "My Songs" section is compiled. I would like to go through and delete some of my old presentations. Some songs we have added in through the presentations and my worship pastor would rather not lose those songs that he has manually put in. So, my question is, when adding a new song and you…
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I'm asked to sign in everytime I close Proclaim--even though I've checked the 'Keep me s
I'm asked to sign in everytime I close Proclaim--even though I've checked the 'Keep me signed in box' and then it takes several minutes (I sometimes even have to reboot) before I get connected my latest presentations. Thanks in advance for your help.
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Proclaim Remote does not work properly
For several Sundays in a row now, Proclaim Remote loses communication with the laptop. I will go to advance a slide and I get an error that says it cannot advance the slide. I can get out of remote and log back in and still get the same problem. We have checked everything and cannot figure out what is causing the problem.…
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Proclaim freezing multi computers
4520.635862866321160288_Proclaim.logDuring presentation Proclaim locks up. Have tried on two computers. After a little while it begins to work again.50371.Proclaim.log
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Proclaim Glitch?
We had a glitch yesterday where the video files that corresponded with the kids bell choir didn't work correctly. They worked fine when I set up the presentation on my office desktop computer, and they worked fine when I opened the presentation up on the sanctuary computer. However, at practice time, two of the four files…
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Members viewing slides on personal devices
Our church recently just started using the Proclaim Presentation software. As a member I can open the Logos Bible app on my Nexus tablet during the service, open the Presentation, but the only thing that is listed is the Bible passages used during the presentation. Is there any way where a member can see the actual slides…
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Need bibles offline
Hi, My church has bought an on air licence of proclaim. I have demoed it already. The only flaw is that it doesn't allow me to download bibles locally. Is there a hack I could use? My church doesn't have a network connection. Thanks
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Please help, proclaim crashing.
Hi, I have been setting proclaim up for our carol service tomorrow evening (4pm uk time) and suddenly Proclaim crashed. I restarted and now every time I look at the My Content column in media it all crashes. The really odd thing is that this was on the iMac at church but when I log in on my macbook pro it does exactly the…
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Cannot Synch Computer
I have 3 computers in the church 2 synch fine all win 8.1 but my display computer will not synch. I am writing this from that compter so we know the internet works :) It just started after the recent update? I uninstalled and reinstalled proclaim, no difference It says unable to connect to faithlife, yet i can connect in a…
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Proclaim 1.31 Keynote Presentations are No longer full screen
I just did the 1.31 update (1.31.0.0806) and our keynote imports no longer display in full 16:9 screen. I believe they are still 16:9 but the slides no longer fill the screen as they have done in the past. Is this is bug? Any suggestions on a fix for this Sunday? Thanks for the help. Dave Hill
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Confidence Screen Suggestion/Question
When putting together order of slides in Proclaim, I have learned that unlike Media Shout, inserting a blank slide does not give you a heads up confidence line on the bottom of the screen as to what is next. Can that be changed? I can't find a way to do it. We use blank slides occasionally within a song during an…
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SongSelect no longer linking
I have checked our log in to SongSelect and that is fine. See attached logs Thanks Laura
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How do I look a song in the slide show
I know how to put background music on the presentation but when you create a slideshow it allows you to add 1 song but when the song is over and the slide show is still going how do you keep the song playing?
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Working with text Effects - Crash
Prior to the latest release, I was already having problems with Proclaim crashing after accessing and working in effects for text. Since the latest release, this has become much worse. Almost every time I access effects and make a selection, Proclaim completely crashes. Fixes?
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Recent Update Slowing Down Proclaim
I just recently uploaded the most recent update. I began to load songs and slices for the coming Sunday morning service. Proclaim has become incredibly slow. It took more the three to four times longer to load and the program became more buggy the longer it was opened. It froze only once, however it remained extremely…
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Indent song lyric
Hi Is there a way to indent or add a leading space to a new line on a song lyric? Proclaim doesn't seem to allow this for a song lyric, but it does for 'content'. I want to break a long lyric line and indicate that the second line is a continuation of the first, not a new line. Thanks Craig
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Incomplete Recording
I tried to post our sermon and there was only 10 minutes of recording listed under the recordings drop down. We should have had at least 30 minutes. Any idea why that might be?
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Request a new feature:
I didn't know where to send this, but here goes: When I am typing in a list of bible verses in my presentation and I use a lot, if I accidentally miss one there is no way to go back and insert another verse. You can only hit all the red 'X's and back up to where you missed it and then pick back up. So for example if on the…
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Cache
Where is the backup cache's located so I can delete them my self? I don't want to try to get windows 10 again and office 365 to re load on a larger hard drive! This is a lot of work! Thanks Joe
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Adding Bible Verses On-The-Fly
Hello! My pastor does not provide the scripture that he will use beforehand, so we throw scriptures up on-the-fly (with Easyworship). I am really wanting to love Proclaim, but I can't seem to figure out how to add Bible verses to the schedule on-the-fly in a quick manner. I have found that I can switch to edit mode and…
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Errors backing up my presentation
Hi again Yes I could backup on another computer with more disk space. My question is: I am trying to save my backup to an external usb drive on problem computer. why does this have anything to do with the main C: drive? Is it also adding files to my low disk space c: drive? I uninstalled more programs and have about 1.5 GB…
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Need bibles offline
Hello, My church has bought a subscription for Proclaim. I love the software but can I put my Bibles offline? This would be useful as my church doesn't have a network connection during services. Thanks
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Machine specs for running Proclaim at church
Could everyone post their machine specs that they use for running Proclaim? We currently use my personal Surface Pro 3 but want to purchase a dedicated machine for the church to handle Proclaim. It would be connected to our sound system for recording (i.e. messages recorded in Proclaim) and playing audio. It'll be…
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Easy Worship and Proclaim
I have some questions for the more experienced Proclaim Users, particularly those involved on spanish-speaking worship, or Logos-Proclaim representatives. 1. Until now, I use Easy Worship and have a lot of lyrics and other content in Easy Worship. There is a "migration tool" or procedure to export this content into…
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Youtube will not play full screen
https://www.youtube.com/embed/lxW4HUCenjY?autoplay=1 Here is the video. Along with a screen shot showing it plays in top left... about 25% of screen used. Does this on my desktop in office (Which is where I took the photo) and on presentation screen from the computer in there. Not sure why image is rotated, but what is the…
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Log file zip
Here it is guys Log Zip8662.Proclaim Logs.zip
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errors backing up my presentation
how and where do I find the error log file to send you? Thanks Joe
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Proclaim log files
3757.ProclaimError.logGetting errors truing to backup my presentation I am attaching two logs, not sure which one you need Thanks, Joe31082.ProclaimError.log
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Text for slides
Hello everyone! Recently your team provided our church with a beautiful video with our church name. Thank you! Is there any way in proclaim to have the text presented in the mixed up motion of your slide (eg: text appears jumbled and then sorted out) This is a beautiful effect. Would like to learn how to achieve this…
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Churchtools
Hello, can you please link the Proclaim Software to: http://www.churchtools.de/ This could be interesting to place Proclaim on the German / european market. Artur
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Reported that Proclaim was slow and unstable on Twitter.... here are the log files
HI all. I Tweeted on Saturday that since the latest update, Proclaim has taken ages to load, and crashed several times. This morning everything was much faster, but I thought I would attach the log files in case they are of use. 8738.Proclaim Logs.zip
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Automatic checking in box for song lyrics?
Hi, I like to uncheck the yellow check box next to the song lyrics. I customize the song myself based on our chorus/verse/chorus/tag preference and then print lyrics out for the singers directly from proclaim. That way what they sing matches what is on the screen 100% of the time. Lately Proclaim is checking the box just…
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Latest version 1.31.0.0847 keeps hard drive at 100% - PC Version
To whom it may concern, last night I accepted the upgrade on my PC to the latest version. One thing that was weird is that after the upgrade it did a massive media sync (interesting). Anyway, things started up find and I started using it but then I noticed that after a while my hard drive light just stayed on. CPU, network…
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Subscribed but Watermarks still on slides
I have been subscribed to Proclaim just over a month now. But every time I have logged it has continued to tell me to purchase a licence or use the free trial. So knowing I had already got a licence I logged in using the free trial which did not give me the watermarks on the slides. However since the month trial expired I…