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Presentation drops when On Air intermiantly
During our worship service when displaying the lyrics, the On Air loses connection with the big screen tv.
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Cant load power point into proclaim
file:///Users/Jared/Library/Application%20Support/Proclaim/Logging/ProclaimError.log
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incompatible with Windows 8.1?
In the middle of building a presentation, Windows tells me the program is now incompatible. What's with that? I've uninstalled and re-installed per phone call to Customer Service. I did receive an update late this evening but it did not fix anything. After the starting process is over I get a blank white screen where my…
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Video Problems
To whom it may concern: Our church just purchased the on air, pro media and motion graphics. All in all I like the program but may have found a glitch with trying to put one of proclaims videos or motion graphics "on air". Occasionally when going on air, the video or motion graphic does not display correctly either on my…
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Losing control of the presentation
We ran into an issue Easter Sunday this past week. Apparently, the speaker who is controlling the slides with a clicker loses control of the slides when the person at the computer must edit something. In our case, the person at the computer had to type in the number of a child for a parent to assist in the kids ministry.…
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Using iphone/ipad as presentation computer with new update
Hi All, I installed the app update this weekend and was discouraged to learn that a blue banner has been added to the top of each slide with the presentation date and a tool bar always shows at the bottom. We are a small church plant and run Proclaim directly through an ipad or iphone connected directly to the projector.…
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Transfering control to PowerPoint
I just updated to Office Pro 2013 for all computers in the office and worship center. I opened Proclaim and low and behold PowerPoint will not work like it did this past Sunday (fortunately, this is only Tuesday). I get a black screen and no slides, no animation, no nothing except a red line at the top and the bottom. As I…
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Proclaim for HomeGroup presentations
hi Guys, Is it possible to link Proclaim upto a TV in a lounge that is networked or is Wifi enabled/SMART so that a presentation from Proclaim can be issued to home group leaders for them to use in their home groups? How would one do this? Yours in His Name Love and Service, Malcolm Goodwin
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cpu usage
everything works great....in preview mode....motion backgrounds....etc......but when I go on air....motions stop...and cpu usage spikes to using 50% just for proclaim.... any ideas?
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16:10 Screen Size
Wonder if it's possible to add 16:10 to the options for screen size? We have a 16:10 screen, and it seems a shame to waste the space....
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live video feed
we are using iMac osX how do I build into the proclaim a live video feed for projecting a baptism on a screen? do I need to use ustream or livestream type system? Don Felthouse, pbclivestream@gmail.com
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Numbers on PowerPoint Images
We usually convert PowerPoint to Images... In doing so Proclaim only numbers up to the first 9 images... Why is this?
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Bug: can't add media from proclaim on MacBook
Morning, I'm using Proclaim 1.26.0.617. When I choose add background audio from ...your proclaim library, the box that appears is too large so that the ADD button is not shown on the screen. I can't resize or move said box. I had hoped that a double click on the track I wanted might add it, but no... Fine for me now, I'm…
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Proclaim App - Android on Tablet
Hey guys, it had been a couple weeks since I was able to use the android app. The "control" portion is too slow to be usable except for during the sermon. This is also the time where I need to see the "notes" field so I can control the screen appropriately. Since the program doesn't provide a good way without a 3rd…
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Proclaim for Mac and Windows
Good evening, We have been using Proclaim for about 2 months (came from MediaShout which we had for 7 years) and I really appreciate many different things about Proclaim. One such thing is the ability to edit presentations from multiple devices. I am our designer and I have a MacBook Pro, and our church and the others…
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How to Remove the Signal Icon?
Since our church building is small, we put our projection screen halfway up during the service. Proclaim is made to be "full screen" so we have been trying figure out if we can still use this program. Using the Bible content would be great, but when its ON AIR the signal icon pops up on bottom right corner. Because we have…
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Lyrics Edit Window
Hello, I was wondering if you could please make one small adjustment in the newer version. The window to edit the lyrics is SO small. Can you add the ability to click and drag that box bigger or smaller? Or just simply make the box bigger by default? It is really hard to edit in the current status. Thanks! Jason Laramie…
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Confidence monitor - ability to show videos and/or PowerPoint presentations?
We just recently moved to an updated video projection system and now have a 60" TV (mounted on our back wall) being used as our confidence monitor. The singers/band are loving having the lyrics available, but were wondering if they could see videos and/or PowerPoint presentations on the confidence monitor as well. From the…
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Scaling/Resizing Backgrounds
Hello all - I have a worship background that is 16x9, but we have a 4x3 screen and Proclaim is set to 4x3. Therefore the background does not fill the whole screen. I'd like to be able to zoom in so that the background fills it. Is there any way to transform/scale/resize backgrounds in Proclaim? Thank you! Rebekah
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Link to CCLI
In one installation I am unable to link it to our CCLI account. Not sure how to proceed or what info you need to figure this out. It says something along the lines of being unable to acquire token.
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Slide numbers vanish after "9" in image slideshows
Just a quick bug report. When adding an image slideshow (our preferred method for dealing with powerpoints right now), the numbers along the bottom disappear after 9. It would be great to have them continue on, since our pastors label their scripts using slide numbers. Example here.…
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CCLI info larger or wrapped?
We are still in our trial period with Proclaim and learning the ropes, so forgive me if I'm overlooking some simple setting somewhere... How can we make the CCLI info on song slides wrap to multiple lines? Some songs have a ton of info showing up in the CCLI line and by the time all of it hits the screen, it's pointless to…
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Motion graphics and video problems
To whom it may concern: Our church just purchased the on air, pro media and motion graphics. All in all I like the program but may have found a glitch with trying to put one of proclaims videos or motion graphics "on air". Occasionally when going on air, the video or motion graphic does not display correctly either on my…
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Proclaim Setup Error
I am trying to download proclaim onto my new computer running windows 8.1 pro. I have the only user account on the PC and it is set as an administrator. When I run the set up, I get the following error: "The selected user does not have sufficient privileges to complete the setup. Please choose Administrator from the Run…
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update won't install
latest update doesn't complete install comes up with message error writing to file: C:\Users.......\Fonts\Merriweather-Bold.ttf verify that you have access to that directory what do I do?
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Supported OS X Versions
As of May 1, 2015 Proclaim will no longer support OS X Mountain Lion (10.8). This change in OS X version support will allow us to continue making Proclaim even better! Upgrading to Yosemite (10.10) should be free if you're coming from a version of OS X currently supported by Proclaim. We'll be tracking OS X version usage…
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Suggestion: Preview Video in Media Window
When I want to change a video background element in a presentation, I would like to see what the video would look like. Currently, I have to apply the background, go to the presentation and click the play button. It would be nice if there was an option in the media window to preview the video before applying the…
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MPEG4 files
I am trying to add a song to my presentation that is an MPEG4 format. Is this possible? I wanted music to play during my slide show. Thanks
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Add text onto background added from Powerpoint.
Is there a way to add and edit text boxes onto a background slide that I upload from Powerpoint? It's a bother to have to make the background a picture, then add it as a foreground pic just to be able to add text. Should be a simple way to add a background that I create in Powerpoint, then turn it into whatever slide type…
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Slide Images
Is there any way to add a text box to an image slide? Thanks Joe
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Issues with latest update
I just installed the latest proclaim update before our service this morning - bad mistake. A bit of background - we were one of the early users who had issues with the hardware acceleration and have had to run proclaim with hardware acceleration disabled for at least 6 months now which has meant that our presentations have…
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Memory leak - when playing large video while on air mode move the proclaim dasbhoard window
Hello: I am using 1.26.0.0593 version. Running on Windows 7 - SP1 i7 -930 CPU @ 2.8GHz with 16G RAM and SSD drive Here is the step to reproduce the issue (occurs 100% of time) 1. Start the presentation/program which includes an MP4 media with the file size of 592MB (1280x720 HD. 2. Set the "on air" mode 3. Play the media…
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Proclaim Log
Cannot backup my presentation (getting error). Attached is my Proclaim Log Thanks Joe0045.Proclaim.log
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How to use iPad to run Proclaim on IMac Remotely?
How do we use our I Pad to run proclaim worship program remotely from the stage through our I Mac in a church service. We have two VGA projectors that run the slide and the sound is run through the sound board. The iMac and soundboard are in the back of the worship center. birdsanders@centurylink.net
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Bug - Crash backing up from expired group.
In an attempt to gather some of the resources I used in another group whose licence has expired I attempted to back up one of the presentations to my hard drive. It resulted in the attached crash... 5187.Proclaim.zip
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Pro Media Subscription - How to activate and use
Hello all, I am the pastor of a church that has used Proclaim for a couple of years now. I myself have been a Logos user for over ten years, and recently upgraded to Logos 6, earning two free years of Proclaim Pro Media. The problem is, I have no idea how to activate or use it. I've searched the forums, and the listing of…
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MPEG4
I am trying to add a song to my presentation that is an MPEG4 format. Is this possible? I wanted music to play during my slide show.
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Proclaim Bug - Custom Text Boxes missing for editing
I've been seeing this since the update before the most recent one dropped on every computer (3 computers) when I use Proclaim, so I know it's not a local-phenomena. If a slide has a custom text box, the box and its content are visible on the slide itself, but not in the editor. In order to force all the custom boxes to…
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Proclaim Remote was AWSOME this past week (3/29/15)!
I wanted to chime in on this as well, but on its own post so it's visible - Proclaim Remote on the iPad was SPEEDY last Sunday!!! One second or less!!!!! Thank you so much for sorting this out. We're quick to complain when there are issues - I wanted to just say thanks so much for your work on this! Lawrence Becker
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Supported video formats
I am curious to know what video formats are supported. I cannot use flv files. And as of the last update I can no longer use mp4. Any help would be appreciated
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Replace Uploaded Images
Is there a way to replace an item in the media library? Images sometimes look quite different on our sanctuary screens than on our design computers, so we have to fiddle with brightness, contrast, etc. It is cumbersome to repeatedly remove an image from the library and then upload the revised file. And it is very easy to…
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Title logic - Please explain!
When I go to include a video the program helpfully offers me a title... Once it is added all that appears in the control screen is the generic 'Video'! Why doesn't the title carry over? It would save a good deal of retyping and, when I forget, confusion.
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Proclaim Remote becomming worthless
With the recent updates to the Proclaim remote for iPad it is useless for use in a service. Slides take 20-30 seconds to change and while changing there is a loading graphic in the middle of the slide. Atlease before as it was slow to switch I could still read the slide, now that is impossible. I typically read my…
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Pager Signals
Is there a way to increase the size of the Pager signals? Or even change fonts and Color?
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Backgrounds
Is it possible to have background slides I upload to show up in the background drop down on the edit screen?
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CCLI display unhelpful
I know this has been raised before but I found myself particularly frustrated with it this evening looking for a version with the third verse. Please will you have a look and see if something can be done to mitigate the repeating information that makes every version look the same. Perhaps each version could be made…
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Proclaim not working
Hi All, I have been putting together a service for our life group & for some reason now proclaim won’t work. I’ve tried on 2 different laptops & it’s the same problem, it just shuts down. I have uninstalled & reinstalled on both laptops also & this has not fixed the issue. I've never had a problem before & am very happy…
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Posting logs
I was asked to post my log so someone could check the error I am receiving in Proclaim. Question: Do I have to open it as text and copy and paste here? I tried adding it as an attachment and I don't know if that is what you want? Help!
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Proclaim error
Hello everyone! I am trying to backup my presentation and I get the following error message: "We were unable to download all the content required by the following items." It asks to Retry content which I did with the same results. Below this message are two click boxes one says "Continur Anyway" and the other says "Close"…
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Proclaim log for error I reported
Attached is the Proclaim log while getting the error: "We were unable to download all the content required by trhe following items" 5758.Proclaim.log