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New background is resetting/reformatting all text boxes
Until some of the recent updates, this problem had been fixed, but now it's doing it on both Mac and PC. Before you ask, yes I've done all updates and verified the OS on each system. Please fix this ASAP. Thanks.
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Default Song Text Position
Hi there, How do you change the default text positioning for songs? Everytime we come to add a new song we have to change the text field width and height because the default vertical and horizontal centering doesn't suit our building. We have a custom background for our songs so ideally what I'd like to be able to do is…
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Cannot project onto screen
We are using the trial Proclaim, have a new Dell Windows 8 desktop ... have not been able to find correct area to designate the two screens. Also, are there hymns from Presbytery Hymnals in the Cloud? I am at wjcarson@mtcnow.net ... thank you for any assistance you may have. Wanda Carson Scotland Trinity Presbyterian Church
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Transcoding Video Locks??
I have been trying to backup a proclaim presentation to my desktop and am unable to do so. I get a screen that says "Transcoding Video" and it appears that something is occurring (blue spinning circle) but it has been over 45 minutes and nothing is changing. Any suggestions? Thanks.
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No Sound
The videos will not play with any sounds on Proclaim. I have tried my laptop playing the videos alone without Proclaim and it works.
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Proclaim Slide Look
I have tried the software, and it is great, until you get to the second or third week and you re-add songs that are already there. Please tell me how to get the slide layout, text size, and text color to carry over to the next time we use the song. In addition, how do I setup standard templates. Please let me know if I am…
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Content in TWO Colours (Colors)
Greetings! :) Over here in the UK, in the Church of England we use liturgy quite a bit. When we are using liturgy on the screen we normally have the service leader saying one line and then the congregation responding with something else. It is REALLY helpful to have both the leader's and the congregation's lines on the…
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Yosemite Beta Mac OS 10.10 - Proclaim Running Great!
For anyone who may have wandered...I am running proclaim on Mac OS 10.10 Yosemite Beta with no issues. Running just as good as on Mavericks 10.9. Any other brave beta testers go ahead and test it out..... My hardware: 15 inch MBPr 2.6 GHz i7 16gb ram 512 gb SSD nVidia 750m 2 gb
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Group Editing
Is it possible to have a presentation that can be edited by multiple people from various computers at the same time? We have 3 different people working on a service lineup and I need to know how to give the other two people access to what I have edited and vice versa.
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Unable to synchronize with some users
I am trying to synchronize Proclaim (most recent version from OS X Mavericks) using the user I always use on my desktop. However, Proclaim is showing a red exclamation point in the top right. I signed out and logged back in as a different user, and it synchronized without any problem. I've never had this problem before.…
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Styling the countdown, crawler, and pager
We bought proclaim with the intent that it would save us lots of time by showing the countdown during the preservice loop. The problem is the countdown is very small and hard to read at the top right of the screen. Is there any way to edit or style that at all. The crawler and pager we need for nursery alerts but again the…
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Crawler text and Pager Feature
Is there a way to change the location of the crawler/pager feature? We have a 11X19 screen and the number comes up really small and in the bottom right corner where it can not be seen by anyone. Would really like for it to be on the top right or left instead
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Latency Issues with Proclaim Servers
I don't think that Proclaim has enough servers to handle the amount of traffic that use the program on Sunday mornings. During the week, while preparing slides, any edits or other changes I make are almost instantaneous. However, I have noticed that on Sunday mornings, it not only takes me longer to sync with the server,…
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Proclaim Users in Norcross (Atlanta)
I pastor in Norcross, Georgia. I'm trying to find someone that could share with me your hurdles and successes on implementing Proclaim. If you are a pastor that's successfully transitioned your presentation software to Proclaim and are using the features it has to offer, I'd love to connect with you!
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Losing data contents with new Proclaim 1.23 backgrounds
I am a computer professional and have used Proclaim for three months. The media presentations (video and PowerPoint) are stable. This is a main reason for using Proclaim in our church. However, trying to adapt your backgrounds can be a headache, rather time consuming and a risk where data might be lost (or hidden). To show…
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Filing and storage of powerpoint presentations and service plans
We want to set up a filing and storage system for all the services so far created on Proclaim, plus specific Powerpoint presentations. We do not want simply to "search", as the variable naming of files can cause omissions from the search results. Does Proclaim do this, or do we need to hold a duplicate set elsewhere?…
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Template presentations and a Save As option request-and lost presentation?
I just lost the presentation for this Sunday - not sure if it was me or gremlins... but I KNOW it's confusing to try to re-use an old presentation as a template for a new one. My secretary is going on a 2.5 week vacation (I KNOW! What was I thinking?), and so we're trying to get three weeks ahead on this - and my August 3…
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Planning Center/ Proclaim Lyrics
When we import our into proclaim, the font size and readability needs to be edited every time. Is there a setting that will automatically size the fonts to the screen to eliminate having to re-edit every time? If not, I am not sure Proclaim should offer this as a link. There are so many issues, (i.e. cannot import media…
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My Content not showing my content
When I look under My Content to change a background, I have only a few available even though I have my Graceway account linked. Any suggestions? Am I missing something?
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Proclaim 1.23 not working with Keynote Mavericks
I cannot figure out how to import a Keynote file into Proclaim that will preserve all my cues, animations, etc. Here's what I've noticed/done so far: 1. When I click "add Item" there is no option to import a Keynote file. 2. When I click "add item" then "import powerpoint" and select my Keynote file, it is unable to…
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Notes field visibility while "on-air" from displaying PC
During our services, our slides are controlled by the audio/video team. Our Pastor provides us the notes/text from his sermon and we advance the slides at the appropriate point. When using Powerpoint, this is done by using the "notes" field such that it shows up in the presenter view on our local display while the slides…
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Proclaim losing PPT files (sync'd and unsync'd) when offline
I have had a problem now 3 times with Proclaim losing the sync'd Powerpoint file. Once or twice it happened when I loaded the file and selected "this computer only". But it has now happened when I sync'd to my Proclaim site as well prior to shutting down my laptop as well. I do run the computer offline (not resync'd) on…
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Video Delay--am I really the only one having this problem?
For the last 4-5 weeks only, There is a SIGNIFICANT and excruciating delay when trying to play a video while on air. This only happens Sunday mornings. Any other day of the week on this same computer, playing a video on air starts immediately, as expected. Early Sunday morning, works fine, too. But for the last month,…
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Unremovable Timers on Slides
We encountered a problem this morning for our slides. Our worship leader had made the presentation on his computer at home. When we opened the presentation on the church computer this morning, every slide (images, songs, sermon text, text) had a short predetermined timer and auto-advance setting which could not be removed…
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Please help - Proclaim Losing Powerpoint files
Please help. I have had a problem now 3 times with Proclaim losing the sync'd Powerpoint file. Once or twice it happened when I loaded the file and selected "this computer only". However, it has now happened when I sync'd to my Proclaim site as well prior to shutting down my laptop as well. On Sunday mornings, I do run the…
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proclaim not opening
I tried to open proclaim today and it wouldn't open. I rebooted several times. uninstalled and reinstalled. please help. others have opened proclaim on their computers today. hope I'm attaching the right stuff0272.Proclaim.log
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This morning - lost connection with server a few times
A few things about this morning: 1. A song I had formatted a video background for (from your media library), showed up with a white background when I opened the presentation at church this morning. No biggie. Just changed the background, but why would that happen? 2. Video backgrounds from your media library were not…
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2nd monitor not detected
I had a very unusual thing happen today. For the first time ever, Proclaim didn't recognize my second monitor. It projected but without the ability to navigate and use the computer as the master control. I know that our VGA cable had a dent in the sheath, but we have had that before. All the pins are still there. I…
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Planning Center Online Import Limitations
Good Day, I have been using the trial version of proclaim and have found the planning center import to be somewhat limited. Please let me know if there is something I am missing and if not, please consider these issues for future versions. I am looking for better control over the sides imported in from planning center. The…
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Background Image Size?
I am wanting to create some custom backgrounds for use in Proclaim. What size do I need to set the image to in my graphics software? I do not currently use the wide screen format. Thanks so much! Jamie
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New to Proclaim
Hello! My church is trialing proclaim right now. So far, I really do like it. There is still a lot to learn though. One question I can't seem to quickly answer is about pictures. If I want to use a picture I uploaded for a background, is there any way to modify the size or location of the picture once uploaded? Thanks!
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Pro Media--interesting glitches
Last week used the Summer Breeze. Love it, but noticed that certain pieces of text won't show. Specifically the - (as in Genesis 1:1-10 would appear as Genesis 1:1 10). Not sure if other symbols would have shown up or not. This week, used The Ends of the Earth, which is beautiful, by the way. The earth turns backwards.…
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PROCLAIM APP STILL NOT FUNCTIONING CORRECTLY!!!
This is now the third week in a row that I have gotten this error message on every device I try and use to access the proclaim remote app. I am officially over this app. Can you guys please do something and do it expediently?
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Hey! iPad Remote worked well today!
We're so quick to complain when there are problems - sorry - so I wanted to say THANKS! for all you all are doing to make things work better. The slides changed pretty seamlessly this morning at the early service (8:30 PST). I DID notice that about 8:50 or so the slides on the iPad screen didn't show up (just blank…
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Proclaim crashes whilst on air
0878.awesomium.log 3515.PowerPointExporter.log 2110.Proclaim.log 82823.ProclaimError.log 6724.ProclaimError-2.log Proclaim has crashed after about 1 hour whilst on air on several Sundays. The screen freezes, I can't advance to the next slide, nor even close the program. I have to reboot the computer to continue. I have…
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Help! Questions About New Media Browser
I love the new Media Browser, but am very confused how to rename and take objects out of the group upload file. We have tons of slides for different themes we have created in house. How do I take out particular images and video and put them in its own "folder" like "Summer Breeze" or Shimmering Light" and make for…
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Download Bible
Hi, is it possible download bible versions to a pc so that they are available when the pc is offline? Our internet goes down intermittently - usually just as the pastor requests a verse to be put up unexpectedly - and I am not able to do it without internet connection.
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New UPdates --- WHERE DID THE BACKGROUND OPTIONS GO????
I hate it when they change this program and you have no idea where to find something!!!! Where did the button to change the background go. It's late on Saturday night and I have a lot of work to do.
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bottom scroll bar
The bottom scroll bar starts moving on its own when you try to advance the slides. I will not stop until it gets to the far left side! Help! David
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Issue with bolded and italicized text
I am having an issue that when I assign a section of text to be bold or italics, it appears bold or italics within the text editor, but does not appear bolded or italics in the on-air presentation.
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iPad/iPhone Control
For the past few weeks I haven't been able to pull up any presentations with my iPad or iPhone. It gives me a message "Presentation rendering request failed" when I try to control or even just view it.
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Search strings cannot recognize words in filenames that are preceded by an underscore
I'm experiencing some frustrating issues when trying to find background worship stills and videos. Out of habit, I generally save files with names that include tags in the title, such as "Paper_Clouds_Orange Yellow". The frustration is that when using the search tool in the media browser it appears to not retrieve the file…
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Graceway subscription
I already have a Graceway subscription, and the media is showing up in My Content. However, whenever I expand the My Content section, every Graceway media element has this under the description to the right:
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Freezes adding lyrics (Cut/Paste)
I'm trying to add lyrics that I have as WORD doc's I converted to .txt files but it won't import MOST of them. When I try to cut/paste it freezes even when only pasting a few words- Not a happy camper!
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Spell Check
When will Proclaim add "spall Check" into the song / content sections?
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Blanking text
when the blank text function is pressed in a song, would it be possible to hold this mode so when I change to a new song the new background shows but song text is still blanked and only appears when I un-blank the text? Also the smooth transitions do not fade when blanking is applied it just cuts to show or hide. Thanks…
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Default media styles for songs imported from planning center
Is there a way of applying a default style to all or specific songs that are imported from planning centre. We import our songs each week from planning centre but they always come through in a blank style so each week I have to edit each song with the media browser and the text style editor for some songs that use custom…
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Audio Scripture Slides
Is there a way to have an audio scripture slide? Sometimes I prefer during a Bible study for the passages to be read aloud while giving a brief break to the speaker. Thanks for any input.
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Internet loss killed proclaim during service - what gives?
Good afternoon... we had a rough morning... really rough. Our internet went down... and Proclaim began to have major problems that I thought weren't supposed to happen. I was under the understanding that files that were previously downloaded would be cached locally and run fine with or without an internet connection.…
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Proclaim version 1.23 release notes
Version 1.23.0.0265 Changes: * New media browsing feature. This allows for a better, more organized searching experience for a groups media. New features include media and service item type filters, organization based on the media series, various different views, and an improved UI * Audio fading; Audio will now fade out…