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Major instability on Mac with 1.24 update
So, trying to update the service for this week and Proclaim has crashed half a dozen. Sometimes it happens when I'm picking a song out of the Proclaim library, sometimes if I'm pasting text into a service item. Sometimes when trying to open a service. Sometimes it crashes when I'm not doing anything in particular. Yikes
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Proclaim (1.24.0.0501) Crashes when uploading a video
Hi Wondering if someone can help me with this one. Here's what I am doing: * Add item * Video * File * Click on video file (open) * Select "upload and sync to my group) * Add * Error = proclaim has stopped working Thanks Tim
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2nd projector
Anyone using Proclaim with 2 different projectors, a confidence screen and slide screen? I am looking for suggestions to hook up a 2nd projector to an iMac, so we can use the confidence screen for our worship team.
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Proclaim quite unexpectedly
I downloaded the most recent version for my Mac (Proclaim 1.24.499) and I have not been able to open it. It crashes every time it gets to "Updating Licenses". I have re-downloaded it and it continues to crash. I am attaching all the log files and the contents of the crash report generated by my Mac. I am on a MacBook Pro…
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Need some help with videos causing proclaim to crash
Hi Guys, I have posted about this a few times before but i am still having issues with proclaim crashing when trying to play videos - this only happens occasionally though. I have done some more digging when this occurs and have found some interesting things.. Proclaim when it is running normally with no issues usually…
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Signals: wifi and/or cellular
Our church is pretty much in a deadzone for cellular service. Once in awhile one may obtain a strong enough signal to make or receive a call. Will signals still work if cell service is down? If our wireless internet is functioning, will we still be able to use signals? Thank you!
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Offline this weekend?
Had a terrible time Saturday evening into Sunday morning this last weekend.. The log-in process to Proclaim sometimes wouldn't go at all, (nor could I access the Logos website period for much of that time). Once in, I could not upload Powerpoint slides. They would show in the preview pane, but it would continually tell my…
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Audio level on video files changed - Moment of Panic, live... and some feature requests
I had to play a couple of video files on Sunday - one from the Gideons, and one from our youth program. Both had audio. I set the levels in Proclaim on the sanctuary laptop to max on the files, then adjusted the levels in the sanctuary on my video mixer (Roland VR50HD) and audio board (Presonus 24.4.2) appropriately, and…
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Controlling an MP3 file by iPad?
Hi - can't quite get my head around this, and it isn't working well. If I add an MP3 file as a sound file in an announcement, I can get it to start ok, but getting it to stop, or stop and restart causes odd things - like the song just continuing in the next slide where it left off. Is there a better way to add an MP3 song…
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Motion back grounds not previewing lyrics
Hi I am quite new to proclaim but i would love to use motion back grounds and have been successful in putting them into a presentation. My problem is the control side of things, when the presentation is on air and I am operating proclaim occasionally the worship team will play the song out of sequence (throw in an extra…
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Proclaim Prerequisites did not succeed
Hi, I'm getting "The installation of the Proclaim Prerequisites did not succeed" error message when trying to install Proclaim. Is there a way to install these prerequisites manually? I searched on the forums but the only relevant post was http://community.logos.com/forums/p/82037/573845.aspx#573845 and unfortunately there…
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Feature Request: Planning Center Import
While Planning Center import is already supported, it would be a blessing to be able to import it into an already created plan, so that I don't have to either manually add all the announcements, or manually add all the songs. If I already have the announcements set up, and Planning Center already has the songs, it would be…
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Buying a Subscription
I'm trying to purchase an "On-Air" subscription for Proclaim, but all it does is continue to display the revolving gray, circular things. Is something wrong with the system?
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Proclaim is now over complex - horrible
Ok we have been a Proclaim user for 2 years now and the changes you folks made to the program are horrid. We chose Proclaim because it WAS user friendly and extremely easy to use. Before the program changes, we could go in make our changes and updates to the presentation and be done within 15 minutes. TODAY it is taking an…
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master control while on air
I am using a windows laptop and 1 monitor. While on air I do not have the edit screen on my laptop. I did have this ability before but not now. Can someone help me with this? Thanks
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Proclaim Works for us
RE: Proclaim Frustrations: Could someone please post that Proclaim works for them. If I was thinking of getting Proclaim and I was reading all the posts on Proclaim I would think that it did not work at all. So will someone post some positive proclaim results. Thanks
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Bug: Proclaim doesn't honor Imported/Transferred Powerpoint slide times
Steps to repro: 1) Create & save a PPTX with auto-advancing slide times 2) Add Item > Import PowerPoint > choose PPTX > Transfer control to PowerPoint > Add 3) Drag to PRE-SERVICE LOOP 4) Witness all slides show "3s" for their times, NOT the times you saved in PPTX
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Rename File Uploads
Is it possible to rename an image or video once it has been uploaded?
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I cannot get NIV84 text
I select NIV84 on proclaim but shows NIV version. I called support and was told the problem is with Biblia which does not help my problem. I preach with NIV84 and need to display NIV84. Yes, I can copy and paste from Logos software, but then it defeats the purpose, which is the main reason we moved from PowerPoint to…
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Remote will not allow me to connect during service Yesterday
Never really have a problem with proclaim, but for some reason my I Pad Add would not connect yesterday. Did anyone else have this problem?
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Proclaim Services interruption
Proclaim Services will be interrupted at times during some maintenance we're performing tonight starting at 7:30 pm PDT, lasting about two hours. Most features will continue to work as expected but you may experience some hiccups when editing songs or retrieving Bible content. I'll be updating this thread with details.…
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Error while uploading Video
For the past few weeks I have been getting an error when attempting to upload a video. The video format is H264 exported from an PC Based Avid editing system and under the 200MB Limit. Can someone please assist? Thank you R. Stacy Ratliff Clark Fork City Church - Missoula, MT
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Running Proclaim on an iPad or Android Tablet
Is it possible to run Proclaim on an iPad or Android tablet? I'm not talking about the remote app, but to run Proclaim on a tablet rather than on a computer or laptop.
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Installation Issues with Proclaim
Hello I am getting an error when trying to install the free trial of Proclaim. It says "The specified path '%APPDATA%\' is unavailable". System Specs - Os: Windows 7 Home Premium - 64 bit Processor: AMD Athlon II X2 215 - 2.70 GHz Ram: 4 GB Video Card: ATI Radeon 6750 Thanks!
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Media Browser
I am finding a lot of videos from the Church of God and others that I do not know where they came from and can't seem to get rid of them. Any ideas will be greatly appreciated. I simply do not have time to search through stuff I don't ever intend on using.
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Feature request: The ability to "save as" a new presentation, so that we can make a month's wort
Title speaks for itself. I've felt like this was lacking from the beginning. I generally love Proclaim, but this would be a helpful feature. I don't want to start from scratch every time I make a new service. We have dozens of slides that we use every Sunday, so being able to duplicate the services would make it possible…
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Have some questions about proclaim
Ok so I am playing with this today, and the phone staff isn't available. Maybe someone has some answers to my questions. Is proclaimed licensed to a user? I noticed that you can install it on how ever many machines you want in your team, so does that mean I only have to buy it once? In other words do the other team members…
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"Your Cart is Empty" error
Sunday morning and we are not able to go "ON AIR" because it said my cart is empty (Subscription is good thru Feb 2015). So I was forced to go "ON AIR" with "Watermark". How can this be fixed? Thanks.
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Won't Let Me Connect to Songselect
Whenever I attempt to connect it says :"Failure retrieving songselect request token, please try again later" This is only on my new comp, not my older computer previously used for projection. Please let me know asap how to fix.
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Bug?: Abstract Cross template shows countdown on background
Repro: 1). Select Add Item >>Song 2). Search for "Motion" 3). Select "Abstract Cross" Expected Behavior: Motion slide without a count down displays. Notice that example in Search show the template as a song. Actual Behavior: Displays correctly behind song; however, 1 minute count down is behind the word.s Screenshots below:
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Quick Screen plays Pre-Service Loop music during the Main Service
If I put up a Quick Screen during the service, the music from the Pre-Service loop starts playing and doesn't stop until I exit the Quick Screen. Why are Image Slideshow slides showing up blank? They just randomly disappear when I restart Proclaim. If I keep restarting I may/may not get my slide back.
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Stage Display
I am wondering if Proclaim is capable of displaying a "stage Display" that allows our speakers and musicians to view the main display via a third display. Is this possible? Thanks!
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Blank line to separate text on same slide
First of all, great look and feel! I love the potential this application has! My experience as been with Easy Worship and it has the ability to press SHIFT+ENTER and create a blank line between text lines without creating a new slide. There are times when something like that would be helpful.
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"On Air" Monitor
How do I change the view on my computer when my presentation is "on air".
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Bible Translations
Why are the selection of versions more or less stuck on my screen, except for the last one which the software allows me to replace? For example, my versions from left to right are: ABSVD, 1901 ASV, AV1873, and BYZ I can't change these, but I can add in a new translation into a 5th slot. I would much rather have something…
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Media Library error - Cannot load media
I am getting a "Unable To Load Media" error when launching the Media Library browser. The error occurs in both "My Content" and "Store". Please advise.
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Proclaim Crashing every week.
Hello, Our Church has been using Proclaim for the past year and a half. We noticed once we updated our computer to windows 7 the program started crashing once to twice every sunday. It crashes randomly for no real reason. As you can probably realise this is very frustrating for the church, pastor and 'computer man'. We…
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Proclaim services outage
One of the database servers that backs Proclaim has failed. Right now media searching and Bible verse retrieval are affected, sync should continue to function properly. We're working on bringing things back online and will keep you updated in this thread. Thanks for your patience.
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Proclaim freezing during service
For the last 4 weeks we have experienced Proclaim " freezing" during the service. The background will still be projected but no text. After enough time like this it will say something like unable to connect. The only way to get text back on the screen is to close and restart Proclaim. I have looked at some of the forum…
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Audio not working with videos
This Sunday we had 3 videos in proclaim. They played just fine but there was no audio. The day before the audio was just fine. If we played the audio through the computer and not proclaim everything worked fine and there was audio. This happened a couple weeks back and I though it was fixed through an update, but now that…
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Unable to Communicate with SongSelect
Hi, I keep getting this error message: "An error occurred getting results" under the "songselect" option to add a song. I have disconnected and reconnected to songselect, and I have no problem getting the "My Songs" and the "Logos.com Hymnbase." I'm running Mac OS 10.9.4, and the latest version of Proclaim. Logs are…
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Custom Animations on Slides
Will Proclaim ever have the capability to add custom animations on slides like Power Point? We use animation alot when presenting sermons with fill in the blanks. Or did I just miss it and does Proclaim already to this??? Any advice would be appreciated. LT
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connectivity and syncing issues
Two weeks in a row we have had issues. Proclaim will open but none of the media or presentations or service will load. We tried it on two pcs and had the same issues, fortunately it ran on a spare labtop. Not sure what to do to possibly fix or troubleshoot this
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No Audio when I put a video into Proclaim
How to I get the audio to work with my video? I get nothing When I put a video into my Sunday presentations? Is there something I did wrong or is there a bug in the software? Ash
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Latency Issues with Proclaim Servers
I synced our church file last week, went in today and have the red triangle stating that it is unable to connect with Faithlife. I am down with the flu and trying to make sure that everything is set up for the service but cannot gain access and I cannot sync with my home system or I'll wipe out everything that was done on…
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Slide Time????
How in the world can I change the running times for each slide?? As well is there anyway to make the slides totally manual, not follow the service time.
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new user using their email
Hi, when I was asked to join proclaim and I used my email. But while working with a new church now, I invite members but they don't use their own email. What are they/I missing? Thanks Peggy
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Feature / bug?!?
Hey, We have assigned a short audio clip to a slide in the "warm-up" area of Proclaim. My understanding of how this feature should function is the audio should ONLY play when the slide is actually shown, in reality what is happening is the audio clip for that side plays regardless, it plays whenever that slide is passed…
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transferring music from older version of media shout
Recently my church switched from Media Shout to Proclaim. Media Shout is running on Windows XP system and Proclaim is on a Windows 7 system. The music director is upset because the music she had customized in media shout has not been transferred to the new system. Is there a way to accomplish this?
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Isn't recognize subscription when using on another machine.
I installed Proclaim on a desktop computer and after signing it the application does not seem to recognize that I have a subscription and is asking me to buy a subscription. All the items requiring a subscription are locked. When I open Proclaim up on my desktop at work I do not have the locks. Thank you,