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Video's crashing Mac in Release 2
I apologize for loading you up with debugging, but I am recuperating and have nothing better to do! I have been avoiding using any video elements in my presentations for several months now, because they seemed to cause the MacBook to crash. After the release of 2.0 I decided to try adding some video back in. Unfortunately…
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2.0 Problems this Sunday
This spans mobile, Soundfaith, and Proclaim, so I'll just post here. * The remote app crashed a bunch, never worked on my iPad where I was wanting to use it, wouldn’t load the slides, etc. But it finally came through on try 20 on my iPhone. The crashing is new, but the reliability of getting it to work and load everything…
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Changing backgrounds of existing slides font color does not change to match the selected background.
I have have experienced this for while and I thought I would mention it. If I add a song or some other slide with a plain black back ground and white text and select a new media background the text stays white. I would think it would change to match the new media background preset font color. There may be a quick way to…
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Super Slow update download
Recently we switch from Mac to a PC, in the mac the proclaim updtaes downloads was fast (like our internet connection), but now in the pc it is super slow, 123 MB downloads in 2 hours (other things download in 5 min or less, CMG backgrounds for example). Do you know if is a problem of the configuration of my pc or if you…
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Local remote issue
I keep getting this error when attempting to test the local remote from home. It existed before the upgrade to release 2.x. It only seems to happen when I am testing from home, but has always worked when using the same MacBook at our worship site. My home router assigns IP's in the 192.168.10.x range, while the router at…
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Sync error
We're getting a consistent error about 1 item that does not sync. Since we copy services over from one week to the next, it's been going on for a while now. I don't see any way to tell what specific item is causing the problem, is there any way to solve the error short of starting with a blank service next week?
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Unable to achieve Sermon Publishing
I have created a church group (two actually), and although the system finds them when I search, I am unable to connect. Over a dozen or more attempts and I always get the Error message "error occurred while connecting the church group". I am able to synchronise presentations, so the internet connection is working ok. I…
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Blank screen when projecting to second screen
I need some help figuring this one out. All of my connections are good and I can drag other programs over to the second screen (including the Proclaim app) but when I go to On Air I just get a blank screen. Does anyone have any idea of what is happening? Thanks
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A few issues
Good morning! Thanks for all of the work that your team does...honestly. Love how responsive you all are in the forums here. A few issues: * Lately I've been having issues where Proclaim (Mac) doesn't start up. The splash/login screen never appears and Proclaim just kinda sits there in a weird state. See the screenshot.…
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Loss of Video Sound
Running Mac OS X10.10.5 Yosemite on a Late 2014 Mac Mini Running an Intel i5 2.6gHz processor. All volume levels were up in proclaim, on the master volume in Mac OS X, and on our soundboards. When we went to play the video, there was no sound. This is not the first time this has happened. It is frustrating because this…
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Add a Scripture Slide within Song Slides
Hello, I'm still hoping one day we will have some options for adding a scripture to a song slide, especially useful during those moments of instrumental solos, where the congregation isn't sure what to do. If any ONE of these following options were made available, it would provide a way to insert scripture into a song in a…
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This Coming Sunday
I note that I was't the only person who had problems with the iOS app and remote control (local or otherwise) of Proclaim last week. I'm wondering if there has been progress made and should we expect an update to the iOS app before the weekend, or will we have the same problems this coming week? Just trying to do some…
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I have to re-format every song.. help
Hello good people, I've just purchased Proclaim, I know it will help me a lot. I am, however, facing a serious problem and that is after I create my songs, format the text and do the changes I want to do next time I open it I have to do the same all over again. PLEASE NOTE, I'M DOING THIS IN ARABIC. I really wanna continue…
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getting media not purchased on one computer and not the other. asked to post log
8037.Proclaim Logs.zip
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SoundFaith RSS Feed Category
Hello, How can I change the iTunes category of the RSS feed generated by SoundFaith? We post our Proclaim recordings to SoundFaith, and we use the RSS feed generated by SoundFaith for our iTunes Podcast, and it is automatically classified under the "Christianity" category. However, this is not the best category for our…
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Unable to load media or synchronize
6378.Proclaim Logs.zip I have attached my log file if that helps. I am currently unable to sync the presentation across devices. The site will attempt to connect, but will then show a red exclamation point in the top-right corner with the message "a synchronization error has occurred " Also I am unable to load media. When…
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Verse of the Day
I really enjoy the Verse of the Day pictures. Are they all automatically available in the Proclaim program or do I need to buy an extra product? I would like to use them in my sermon slides on Proclaim.
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Signals not showing up
I haven't been able to get signals to show up on mobile apps. I am not sure why. I did pick a location, but it isnt showing in my logos app on my phone. Does it matter that we are in Bangkok?
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Cleaning out Group Upload
Is anyone aware of a quicker way to delete several things from the Group Upload in Media all at once? I've tried the keyboard shortcuts I can think of to select all and nothing is working except selecting one, holding down control and continuing to select. Just wondering if there's a better way. We have SO MUCH in there!…
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Ability to give a video a start time like countdown videos
I would very much like to be able to tell a video when to start before the service begins just like a countdown video starts. I called support but this doesn't seem to be a feature. Please consider adding this! Thanks
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View just slides on soundfaith w/o audio?
Is there a way to view only the slides from Proclaim on soundfaith w/o also listening to the audio?
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Crash and Burn
This was the worst Sunday of our Proclaim journey so far. The remote app on iOS crased consistently, and when it didn't, it couldn't connect to Proclaim either locally or over the internet. The macOS app itself crashed once and went into some funky jumping between two slides back and forth routine. What will it take for…
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Two interruptions to our Sunday Morning Service
We've upgraded to Proclaim 2.0, and got two interruptions during the service. The first happened because Proclaim lost focus, so our wireless presenter stopped working. We fixed it by clicking back on the next slide in Preview. I think the cause of losing focus was a Proclaim message that popped up during the presentation…
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Back to an Old Mac problem
The new version does not allow slides to be deleted from the order of service on the Mac. This problem had occurred once before in an old release. Can you please correct that issue again? Thanks, Ben
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Naming Title Slides
Anyways you can put back the title portion like above where I would put in the bible reference...its much easier than having to go to the slide and right click it and rename after I have copied and pasted from another slide to keep formatting.
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Changing quick screens
How do you change the quick screens on MAC now in the latest version 2.0 ? Dos not seem to be the same hover...
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Problem deleting
This is just to inform Proclaim techs that the new version of Proclaim isn't allowing me to delete items from my presentations. If I put something on that I later decide to remove, I am not able to do so.
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A little bug when using a Custom Advance Time on a Slide
A little random bug to be fixed is when entering a custom time for a slide to Advance it doesn't update the "blue" number after you hit enter as the preset times 5, 10, 15, etc. do. It does change the actual time for the slide to advance, and if you go away from the slide and come back to it then the blue number is…
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audio levels
Would like a way to adjust individual audio levels for the tracks that are added to slides.
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Invisible Items in Proclaim Ver. 2.0.000018
Loving some of the new features in the latest update. Here's a problem however I'm having in preparation for sunday. I'm working from home on a MacBook Pro, so these issues are in Edit & Preview, I'm not sure how it will be with the external screen in On Air mode. Some items in the left column randomly disappear, then…
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Compatibility Proclaim 2 with Proclaim 1.x
I am setting up service presentations remotely, and I have not upgraded to Proclaim 2 because I feared that my work might not be compatible with Proclaim 1 on the Sanctuary PC on Sunday morning. (I am 1,000 miles away and cannot access Sanctuary PC to upgrade.) If I upgrade, would my presentations be backward compatible…
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drag to copy a slide?
Does your program allow one to <ctrl> drag to copy a slide? It seems not because even though I see the + sign when I try, it causes the program to crash.
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No script examples
In Proclaim 2 i notice that the sample/example of the script choice is not visible.
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Adding Foreground images to a single slide in a multi-slide service item
I don’t guess I understand how this works. I have tried it on a content slide, and a song slide, but I don’t see how to do it where it doesn’t add it to all the slides automatically. Also, I still am wondering when custom fonts will come.
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Is there a way to Add Songs to Faithlife Music?
That is pretty much my question. Just wondering because none of the ones we sing are there (they aren't English) and it seems like it would be nice.
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Print Presentation
I rely heavily on being able to click the print presentation and get to the screen where I can save individual images of each bible verse and scripture reference as well as print the actual order out....when I click file print presentation nothing is happening.... I had to go through my history and find what the site was…
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Background Video Sound
I love all the recent improvements to Proclaim. There's one thing that we haven't seen yet that would be really helpful: Enable sound on background videos. We sometimes edit a video with sound or at least a click track to use as a background on song slides and that still isn't possible with Proclaim. This is the one great…
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Updated to newest version on Mac OS 10.9.5 and now it crashes on startup
Hi guys, I was notified of the update yesterday when I launched and I went ahead and updated. Afterward, it crashes on startup. I uninstalled and removed old content on the system and then tried to install fresh with the latest installer from the site. I am getting the same results. Can you please review this crash log and…
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Location information.
Did I miss it in the release notes? Proclaim 2 no longer has a location box at the top of the panel. Has something changed in the way the service is sent to devices? Perhaps a developer would like to let us know?
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Sermon Audio Embed Code - Full Screen Mode
What should the value be in the embed iframe code to allow for full screen? Right now we are using allowfullscreen="". We've tried "true", "1", "yes" and nothing seems to make it full screen. Thank you and Lord bless!
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signal not calling up default bible
Hello Proclaim gurus - I have an annoying problem. My logos default bible is ESV, but when proclaim sends a biblical text signal, it pulls up NKJV. Anyone know why or how to fix this? Thanks.
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Unexpected results changing multiple selected service items
Thank you for this feature, it was high on my wish list, but I had this happen. I had two Content items selected, the first slide had a single line in the text field and another custom field with larger font and different color text. The two fields did not overlap. When I changed the background on both slides my custom…
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Where do you put a name for a slide?
Well, this is exciting... in mostly a good way, but coming in to run a presentation this morning and not knowing there is a new version... Some odd issues (Win10) - song verse slides quickly alternating ON THEIR OWN back and forth - a restart of proclaim seemed to fix that. In the heat of getting a 9 am presentation…
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sync err4ors
5100.Proclaim Logs.zip
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Danger Warning -- Grouped Items
Hi Folks Just a warning (unless I misunderstand) I loaded a presentation with six hymns all on a black background. I selected all six hymns and went to the medial browser and selected a set (Advent Peace) and the hymn slide form that. I looked the available options - 'Add to current item seemed the closest to what I…
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Roulette anyone?
Because that's what remote controlling our Proclaim presentation feels like lately. I like advancing screens during the sermon, I find that I can sneak a few notes onto the slides which helps memory recall and I can see the next slide which helps transitions so much. All good things. About a month ago, we started having…
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Error uploading a file
Synchronisation says it is complete and yet the drop down menu indicates that a file has not been uploaded.
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Disable "My Songs" in Proclaim
I am diligently managing various arrangements etc in Elvanto, and finding that Proclaim's quite underdeveloped "My Songs" feature is incredibly hampering my efforts, such that I'm wasting up to an hour every week just trying to get Proclaim to behave. I understand this relates to the intended/programmed functionality of My…
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Proclaim Crashing when changing presentation name
Proclaim is now crashing when i duplicate a presentation and then try to change the name. can't use it without creating a brand new presentation which will be quite time consuming. Love the product - hope there's a quick fix. 8156.Archive.zip
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Follow Along Slides
We appreciate the Follow Along slides that encourage people to follow the service by downloading the Faithlife Study Bible or Logos mobile apps. Would it be possible going forward when Faithlife creates these slides to add two text fields (one for the wireless network name and another for the password)? Each local church…