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Adding a Scripture Slide
Over the last two Sundays I have had a problem when I add a Scripture slide. The text appears like before, but on the first slide of the series the reference is in white with black outline at the bottom of the slide. This not a problem if it's a short verse, but it cannot be read if it's a long verse. Thanks for checking…
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Failure opening file for upload
I'm trying to upload two images. I've tried them individually and in a bulk upload. I've tried them on both my Mac and our church pc. On Mac, Proclaim just hangs for a while and then gives the error. On PC, it immediately returns the error. The file sizes are 23.2 MB and 24.0 MB and both are .jpg. Any help would be…
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Unexpected crash-Yosemite Beta
I was changing a slide item (I think) when Proclaim crashed unexpectedly... Here are the logs... 0083.cef.log 0181.Proclaim.log 4452.ProclaimError.log
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unexpected crash (yosemite beta)
I was changing a slide item (I think) when Proclaim crashed unexpectedly... Here are the logs... 0083.cef.log 0181.Proclaim.log 4452.ProclaimError.log
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Unexpected crash (Yosemite beta)
Here are the logs... 0083.cef.log 0181.Proclaim.log 4452.ProclaimError.log
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Bible Screen Web Page
I know this has come up before. So, please forgive me if I am repeating. I tried searching hi & lo for what I thought I had read before with no success. I would like to find a good way to include the Bible Screen as a slide in Proclaim. I try to include it as the modal screen as a web page but it gets all cropped and looks…
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Format for song importing
I would like to import songs for our mainly music sessions. I have tried copying the songs and saving as a text file but when I try to import them get the error message that Proclaim can't find recognised songs. Is this because they are not in CCLI (they are mostly secular kids songs like "Wheels on the Bus", "Going on a…
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How to effect Signal for my Presentation to the Congregation
Hi, I wish to know which web address should I type in order to sync my Survey questions and Members' answers in their hp? Please guide me via step by step how to create the survey and sync. Do hp owners first need to create a Logos account? If you could, pls reply in the next 12 hours. Please help.
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Proclaim freezing and crashing during presentation (still)
Hi there, I wrote a week ago about Proclaim crashing during our service. You released a new update which we installed but it hasn't fixed our problem. Proclaim crashed during our service this Sunday 7th Sept several times (again). We did have internet. Could you let us know how to get the logs to you to have a look at? We…
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Proclaim keeps Crashing On the Air
Hi, I'm running a completely up-to-date Mac OS 10.9.4, and Proclaim crashed 3 times during our Sunday service this week while it was on the air. I tried to replicate the problem on my own, and it happened again! So I have the logs for you. This happened before I installed the latest Proclaim update (Sunday) AND afterwards…
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Unexpected crash...here are the logs
Not sure about the circumstances... 4452.cef.log 5023.Proclaim.log56371.ProclaimError.log
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Proclaim will not sync
Hello Installed recent update and now Proclaim will not sync. Uninstalled/Reinstalled twice to no avail. No local network issues... Any help would be appreciated. Thanks Augusto
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Regular & Repeatable Crashes while Online, On Air, and Changing 'Section'
This morning we had regular crashes for Proclaim during the service, after the 1.24.0.0513 update. They were somewhat mitigated by going offline, and not using the next/previous slide buttons and keyboard shortcuts. As it was in the middle of the service my capacity for troubleshooting was extremely limited, but what did…
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Issue with Proclaim 1.24 version
There's a big issue with this release. Issues: 1. Try to upload video crashed the app every time. 2. Just leave it open and it just crashed after few minutes.
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Tired of always wondering if it will work or not
We had same problem as many others this morning. Updated with newest version this morning, nothing else changed, yes had good stable internet connection and it crashed 8 times during rehearsal and twice during the warm up so just went with PDF version of the song lyrics and no multimedia support and no scripture reference…
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Too many issues
I hope this does not sound like a rant or me trying to tell you how to make your software. I have had too many issues with Proclaim to continue using it. I have been using it since it first launched and found it the best of both worlds. It wasn't too complicated for new people to use and it had some really great features.…
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Trouble Syncing Proclaim this Morning
Today we had a problem syncing our sermon and connecting to the servers. It wasn't just with Proclaim. It was any Logos webpage and http://biblia.com/. Was there an server issue this morning? It did eventually come back online. Just checking.
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New Feature Research - Sermon Notes Signal
Hello Proclaim users! Recently, we have had requests for a new feature in Proclaim that would allow pastors to send their sermon notes to their congregation via signals. We would like your input and get your feedback on how you would use this feature. * Is this feature important to you or your church? * How would you want…
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Slide changing issues with Proclaim w Remotes and possibly Covenant Eyes
Since we started using Proclaim we have occasionally been having issues with the slides falling out of sync between remote controllers and the master computer. Our setup is like this: Master: Macbook Pro with the projector as a secondary display, connected to the internet via wireless. Remotes: mixture of Android and iOS…
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On Screen Bible Timing Issue
Having a problem extending the display time for the OSB. I adjust the auto advance timing, but the change is not reflected in the service order no matter what I do. It always remains at 10 seconds. Any ideas?
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Sync Problems
I can't sync today and was not able to sync yesterday. Any answers? thanks John
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Downloadable Bible for offline presentation?
We hold our church services in a rented gym with no internet access, so at the moment I'm having to prepare the service on the Saturday and hope that the speaker doesn't ask me for extra references on the Sunday. I occasionally manage to connect though my phone as a hotspot, but that's too unreliable and only works 20% of…
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Mouse/Clicker will not work On Air
Whenever I go On Air the mouse stops controlling the presentation. It isn't until I exit out of the On Air presentation that it will take control again. Any help?
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Screen to blank using remote
We have a Targus remote that we use to advance slides. I've been testing to see if it works with Proclaim. It does but the screen to blank (black) button does not work. If we want to display a blank screen, we have to click the blank quick screen in Proclaim. If I'm using just PowerPoint and the remote, the blank screen…
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Song Select Error
I am getting "An error occurred getting results" message when I try to pull up songs in Proclaim using Song Select. I am getting results from "My Songs" and the "Logos" database. I am able to login separately on Song Select, so I know the account is good. I removed Song Select and went through the link process again. How…
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How to add start time to Warm Up
Is there a way I can add a start time to the warm-up slides so I don't have to be constantly watching my watch? I added a start time to the Service of 6:45p id like to start the warm up about 5-6 mins before that for a silence cell phone slide and countdown slide. please help
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Song Select Will Not Load
After updating to 1.22.0.0540 Song Select will not load. I receive the following message: "An error occurred getting results." I have tried to remove and reinstall the information. No success. What's up?
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BUG: Video transition in preservice loop (Yosemite)
I'm using OS X Yosemite Beta 2 (I know it's not supported yet :-) ) Just FYI, I just experienced an unexpected crash during a video item transition from one video to another in the pre-serivce loop. Here are the logs. 7823.ProclaimError.log0451.Proclaim.log6215.cef.log
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Suggestion: Close Media Window
Love the New Media Library Window. Just one suggestion: After clicking on the Apply to current slide, or Add as new slide, close the media window so I don't have to close it manually. Thanks!
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Proclaim Keeps Crashing, Mac only
Mac mini 2.3 GHz Intel Core i7 8 GB 1600 MHz DDR3 1 TB HDD OSX 10.9.4 Proclaim Version: 10.24.0.0511 --- The issue we are having is Proclaim crashing randomly, often when editing, but it has done it while On Air as well. I noticed it on Wednesday evening. I have installed multiple updates since then and installed the…
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BUG: (in OS X Yosemite) - Menu not rendering properly
I realize that Yosemite Beta 2 isn't a supported OS for Proclaim yet, but... I wanted you to know that the menu on the right side of Proclaim isn't "hiding" properly. (see screenshot) When I click the >> button, it's tries to hide but doesn't. Just FYI.
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Audio for videos mutes/lowers randomly
Sometimes, when I track through a service, and then i get to any video i've placed in the service, SOMETIMES, the audio automatically sets itself to very low, or muted. and i have to manually bring it back up as quickly as I can. I can't reproduce this event and find any sort of cause for this. So I have to tell my AV guys…
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Proclaim 1,24 crash when going on aie
Had my first Proclaim failure yesterday, When attempting to go on air with no internet proclaim 1.24 crashed. All monitor settings are correct. The program works fine with internet connected. Log files are attached.1185.Proclaim.log 2251.ProclaimError.log
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Cannot get Bible verses
For the last two weekends, I have experienced intermittent outages with biblia.com, where Proclaim fetches its Bible verses for inclusion into a presentation. Two weeks ago, it appeared to resolve itself, but this last weekend, I tried several times over several hours. I got the first 3 or 4 references done OK, but after…
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Backup/Restore Function
We used the backup/restore function last Sunday because we have had issues with the Proclaim freezing up right in the middle of the service and causing havoc. And I thought this function was supposed to be helpful when WiFi connection is unstable. Well, we encountered the same problem again even while using what was…
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Proclaim freezing during presentation
Hi, Proclaim froze and crashed several times during our Sunday presentation and a message appeared. It said something about not being able to connect to the server (from memory). Were there more problems with this on Sunday 31st Aug, and how more importantly how can we make sure it will not happen again? Thank you for your…
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Proclaim Church Presentation's Media Won't Load
Hi, I am trying out Proclaim for the free 30 days. I downloaded Proclaim on a brand new windows 8 computer and on an older computer with windows 7 on it. I tried to look at the Media store on both computers and it is telling me its unable to load. It is also telling me that it cant connect to Faithlife and there is an…
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Simple way to insert blank slides in song lyrics?
I can't figure it out. I think this program may work out well for me, but learning it without any real documentation is maddening...
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Proclaim Locks Up but Only when Connected to Projector ver 1.24.0.0506
Thankfully the we had a backup Macbook, but the windows version had a major issue whenever it was connected to the system. It crashed whether we were hooked up through AirParrot through the AppleTV and when we tried to hook up via the HDMI cable. We are a new church plant and are renting a building, so there is no…
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Issue with Psalms On Screen Bible
Both last Sunday and this Sunday our pastor has been preaching from Psalms. We have not been able to get the On Screen Bible to show the passage in Psalms. Every other passage seems to be working, but with Psalms it sits on the book intro and doesn't proceed to the passage.
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Crashes when not on wifi and will not play presentation previously saved
8130.Proclaim.log3348.ProclaimCrash.txt67815.ProclaimError.log6866.ProclaimError-2.log
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Proclaim program shutting down; media library will not open to full sreen
During a 2 hour session of working on a church program for the next day, the proclaim program shut down a minimum of 15 times. It had never shut down even once before since using this program. My team member had the same type problem on her computer which is also a PC. Last night at church, we ended up with a 3rd member…
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Trouble getting Proclaim to extend to projector
I have been using a different worship software and am wanting to switch to Proclaim. Using our old software when I open it up I can set my computer where it extends my desktop to my projector. When using Proclaim in the extended desktop mode nothing shows up on the projector screen. I can duplicate my screen but then…
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On Screen Bible Not Working!!
I've run into a problem with the on screen Bible this evening. I have not figured out the common denominator in this problem being consistent. In many cases the on screen Bible is being displayed correctly in Preview mode, but not in On Air mode. At other times the preview mode is not displayed correctly either, sometimes…
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On Screen Bible Not Working! Logs Attached...
See.... http://community.logos.com/forums/t/88520.aspx
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Confidence monitor
I would like to see a feature added to the confidence monitor. We would like to see an option adding the first line of the next slide to the Confidence Monitor. We would use this while singing songs. I would be nice to be a bit a head in case the song doesn't change quick enough that our band members would at least know…
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An error occurred while attempting to backup your presentation
Decided to backup and delete a large presentation, but receiving the error message, as specified in subject line. Other presentations backup without any problem. Clicking "continue anyway" seems to work because a 307MB backup file is created. However, I don't want to delete the presentation until a good backup is created.…
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Problems: freezing, no control
The concept of Proclaim is fantastic. I like the idea but I have had no end of worry with this software. either one or two of my presentation ran smoothly without freezing up. Here am I pressing the advance button at a funeral and the frame freezes. In the middle of a hymn the next verse does not come up. I have used iPad,…
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Unable to synchronize on primary/On Air account, but others work
We have a problem with one account on our Mac Mini. I can log in using any of the accounts from our worship team, but the one that has the On Air license refuses to synchronize anything. It just shows the red triangle with exclamation point in the upper right corner, and any time I try to click on it to start the…
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Mile a minute channel
When I insert 'Mile A Minute' videos in my timeline I get a shopping cart popup if I try to go on air. Please advise.