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Sermon slides
I'm a very new Proclaim user. I've been using Keynote for sermon slides for a long time. I understand that Proclaim is not going to give the kind of flexibility that Keynote does. That being said, I've figured out that I can create new slides with a double-dash. But I don't see any way to edit specific lines of text. The…
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How to export slides
Is it possible to export (to a USB stick) a slide from one of our presentations?
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My Group now tagged as "Pending"
Was setting up presentation for Sunday and system suddenly changed my group to pending and now I can't access any of my content
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media not loading
Trying to set presentation and no media will load! Neither videos or any backgrounds... now what?
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Can't run Proclaim
I've had Proclaim on my home computer for quite a while and haven't experienced any problems until now. However, since installing the last update I can no longer start Proclaim. A window pops up that reads - Proclaim has stopped working (A problem caused the program to stop working correctly. Windows will close the program…
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Can't download Proclaim on second laptop
Hi, I'm trying to download proclaim on my personal laptop in case we have issues on our main church computer tomorrow, but the download is not working. The downloader seems to be stuck at "downloading Logos 5 web script". Any ideas why its not working? There is no problem with my internet or anything like that. Thanks,…
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Logo Sizing Issue
Ok...so we have recently developed a problem that I have been unable to fix. Our Logo (which is loaded in Proclaim) is being resized and will not fit our screen. I have tried several sizes, but none seem to matter. We are projecting to wide screen TV's, but have not had this problem in the past? When we project outside of…
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How to edit remotely
I am a bit frustrated, which is probably mostly my fault. Our church has a Mac that runs the presentation each week. A friend installed Proclaim on my PC at home, so I do not know what my password is, if any, and my friend is on a mission trip so I can't even ask him how everything was installed. What I am trying to do is…
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Organizing Media
After using Proclaim for almost a month, I'm starting to realize how badly Proclaim needs a media organization system in place. It's getting more and more difficult finding things. 1) We should be able to change the thumbnail of videos (3 sec, 5 sec, 10 sec, 15 sec into video snapshot). * Many of my video thumbnails are…
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Best Video Settings for Proclaim for the Advanced User (In my opinion)
Here I will list advanced settings for videos that I have started using for my church. Of course if you're downloading from YouTube, just download an .MP4 (preferably HD) and you'll be good there. So if you find yourself creating videos for your church, I'd recommend these settings. *Note - I'm using Apple Compressor…
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Videos not playing and Proclaim crashing
Hi, Today during our service we had some major issues with proclaim. We usually play a count down video and use videos as worship backgrounds. During our service though today none of our videos would work. We also experienced proclaim crash twice during the service as well as once or twice earlier in the morning. It got so…
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Download offline copy of presentation?
I am evaluating presentation software for my church. I love how easy Proclaim is to use compared to other software. Our concern is that since this is a web based program, it would be totally reliant on the Internet connection. Therefore if the Internet connection was lost, then we would not be able to access the…
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Proclaim Remote Not Working!!
Hello, I am trying to use the Proclaim App on both iPhone and Android devices, this morning during worship service, and it is not working. Keeps on saying Request Failed. We really need this to work today, it is becoming a very undependable app to use with your program period. It is a very big inconvenience to our worship…
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How to use the Order of Service
Where should I put where? Can anyone give me tips on organizing the service. What's the difference between the three? From basic to advance. Thanks, Jared
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Upload Fails, Cannot play media when restart Proclaim
I am trying to upload a video for Father's Day. 127 MB. It said it was uploading, but ended way too quickly. However it worked. Quit Proclaim. Came back later, and the video says cannot load media. Tried selecting the movie from the hard-drive and uploading again. Status bar said transcoding. After it was finished, it…
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Had my first Proclaim full lockup Sunday- not fun...
It was about 11:30 PST - trying to move past the second to last song to a prayer slide and to the final song. We had two iPads in front trying to control the program - not initially at the same time when the problem occurred, but as the problem became evident, we were both trying and kept getting the unable to change slide…
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Running Proclaim live on my laptop - Couldn't see stage screen
On my desktop at church, when I press On Air, I can still see my edit screen on the computer monitor, which is great, because I can edit slides if needed, and see what's coming next, etc. Well, I got a laptop to take on mission trips, revivals, etc, and when I click On Air, it goes on air on my laptop screen as well, just…
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Freezing on Windows 7 Computer
Proclaim keeps freezing on my Windows 7 latop. It has a dual core processor and 4 gigs of ram and nothing else running, yet it keeps locking up. Any ideas?
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Remote Follow/Mirror
We have a number of people in our fellowship with poor vision and they struggle to see what's on the screen. One feature we've been looking for (and wrongly thought was part of Proclaim) is the ability to remotely follow a presentation. We'd love for an attendee to be able to login to an app and have the slides on screen…
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Sermon Title Slide
I have a question... I see that there is a default "sermon title" slide that has a default of 3 lines of modifiable text. Can I add another line of text to this or is set for only 3? Thanks! Rhett Travis
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Everything should fade.
Maybe I'm missing some settings, and if I am, please instruct me. I'd like to see everything, by default, fade. Audio, video, or images on transitions. Particularly from pre-service loop to Warm-up and in songs when I blank the text. Overall I'd just like to see very fluid movement from anything, to anything.
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Logos Server Down?
Hey guys, I can't seem to get my background media to come up. I also can't connect to logos.com or documents.logos.com. I'm guessing the server is down? Thanks for any help. Just wanted to make sure the problem wasn't on my end.
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Regarding proclaim case number - 84966
I am still having problems syncing and having the image files appear when offline. Scenario: 1. Multiple people work at their homes on the proclaim show for Sunday. 2. I sync the show on my laptop (Macbook Air, OSX 10.9). I make sure every slide is visible 3. Turn off my laptop and take it to the church gathering location.…
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Can't update on Mac
I run the latest version of Max OS X, and every time there is a new Proclaim update, I get a message AFTER I download the new file that there is an error (doesn't say what it is) and it cannot install the update. I then have to delete Proclaim and reinstall it from scratch. I checked for the log files under the Library…
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BUG: Copy & Paste
I've noticed when I use the custom text boxes copy and paste is grayed out. It is very frustrating to redo each each text box. Thanks!
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Can't edit text for songs unless in portrait view
I have a windows tablet running proclaim, and when I add a song, unless I change the screen orientation to portrait, I can't view the edit text box. And if I do put it in portrait mode, I loose other functionality. My screen resolution is 1366x768. I have also tried 1280x720 and 1024x768, same issue every time.
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Audio fade - when will it return?
Being able to fade out of an audio track could solve a long-term problem for us. Is audio-fading likely to return soon?
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Crashing after adding custom video
I just got the custom video email... added it to a presentation... and now I can't open Proclaim. I've also tried holding down the shift key (I think supposed to bypass startup check) and no luck. Is there anything else I can try?
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Proclaim Licensing
After dealing with commercial licensing for various software I use for my job, I have to say I am very impressed with Proclaim's licensing. PLEASE DON'T CHANGE IT! I'm currently fighting the changes to licensing of a particular animation software I use and it totally just sucks. Version 7 I'm able to install and use this…
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Break in song lyrics-not working
I have entered a song item in the service section of my Proclaim presentation. I would like to add a "break" in the lyrics for a song transition without lyrics. I thought adding a "--" (double dash) made this possible. It works at the beginning and the end of the song. Is there a different way to do this in the middle of a…
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Trouble Loading Bible References
Hello, We've been having an issue with Proclaim struggling to pull up Bible references from Biblia. I'll add the reference and the drop down menu will pop up, but when I select the passage I want, it'll take a while and then come up with the red triangle to the right of the reference entry box. There are a couple different…
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Proclaim crashing again...
Hi Guys, I really love Proclaim, but lately it has been crashing quite regularly and is becoming unreliable as our projection software on Sundays. The latest crash occured when trying to move to the next lyrics of a song whilst on air. Crash dump attached. 3750.ProclaimCrash.txt Would appreciate some help! Cheers, Jordan
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Video Database
Without the upcoming media organization update...is there a way to see all the videos I've added to Proclaim? Currently, 80% of the videos have black thumbnails and don't have file names that can be viewed. AFAIK. I ask because I'm wanted to do a little cleanup, but I fear it may be impossible until the update. Thanks,…
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Documents.Logos.Com switch user documents
When I log into documents.logos.com, and click the down arrow by my name, nothing appears to happen... But, if I scroll to the bottom of the page, that is where the user/group list appears. It would be nice to have the user/group list appear at the top as a drop-down list. I almost missed it! On the positive side, I was…
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Transition to Video item not smooth
I just noticed that when I advance to Video items which I use from Graceway (eg. Welcome video, and Announcement video from Spring Leaves group), the still image appears for a split second, then it disappears as the video runs. I downloaded the video from Graceway and the video does not do this. So, I suspect it is a…
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User Interface Improvement - Faster Scrolling Timeline
Has anyone else noticed extremely slow scrolling in the timeline? I would like to use my mouse scroll wheel to speed-browse through the timeline since our worship leader jumps around occasionally. The timeline requires a LOT of scrolling and still moves very slowly even if I go crazy on the scroll wheel. I tried adjusting…
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Adding members in the trial version
I am trying out the trial version on my home laptop and wanted to invite my worship leaders to trial collaborate together, But when I hit "add member" it takes me to a fatihlife login page which they don't have. How do I share this and collaborate during the trial. Thanks.
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Best option when iPad Remote is unresponsive
Hello, Our church has been having problems using the iPad Proclaim Remote feature for awhile. In reviewing the discussion boards I found that there appears to be some tweaking of the Proclaim Servers... http://community.logos.com/forums/p/82433/582282.aspx#582282 that you are working on to deal with peak usage on Sunday…
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OSB Questions
Hi, I have 2 questions: 1. We are using the On Screen Bible. Our Pastor reads the verses, however, when he has several verses, there is a hesitation between verses when moving from slide to slide. Is there a way to not have that hesitation? 2. It is hard for him to read the verses using the monitor that is placed in the…
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PowerPoint
When I uploaded PowerPoint files today, Proclaim changed the font, reducing the size of the words to something way too small for projecting to the congregation. How can I prevent that from happening in the future?
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Computer Specs
I am wanting to begin my 30 day trial period for Proclaim and I have a computer that I think is ready but there are a couple of items I am not sure on: 1. The display is supposed to be 1024 x 600 - My computer display will go above this and below this. I don't think it will display this dimension exactly. Is this okay? 2.…
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Never A Dull Sunday with Proclaim - HELP!
Help! My menu bar on proclaim has disappeared! Where did it go?
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Hopeful suggestion for Groups on Proclaim
I've been working with Groups on Proclaim / Faithlife as I plan to integrate our entire presentation team(s) into this system. I was a little confused about Groups via Faithlife --> what the benefit is (aside from communication items because we already have a communication system strategy in place)....and I was thinking,…
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New Version Proclaim - can't multiple select anymore?
In the previous version I was able to (on a mac) select multiple slides to either bulk delete or bulk move .. I don't seem to be able to do that anymore - will this feature be brought back anytime soon?
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Possible BUG: Mac OS 10.9.3 - Videos (mp4s) not showing for preview in edit screen, but will preview
I've come across a possible bug this morning while uploading videos for VBS in a couple of weeks. I added all my videos and everything plays properly, however, on some of the videos I can preview them in the edit screen and on others I can't (there's just a blank black slide where the video preview normally is). Any idea…
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Unable access lyrics or scriptures section - section can not be adjusted/pull down does not work in
While on-air and 4:3 configuration,we are unable to access the lyrics or scriptures section to be able to add information on the fly. We noticed this after the latest upgrade. Please advise how we are to now get to this section. Systems where issues were identified on: Mac Mini and Mac Book Pro
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BUG: Mac OS 10.9 - CCLI box has to be checked every time
I know this was an issue and I thought it was fixed, but this has really become an annoyance now. I reuse the same service each week and only change the songs out and other various things (like backgrounds, etc.) It used to be that I never had to "recheck" the "Licensed by CCLI" box. Now it never stays checked when I…
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Why do I have to edit a song every time I add it?
I click on "add song" and I add one of my songs. It always puts it on the generic background and I have to re-edit it every single time. That is so aggravating. Is there a way to get around that? I know I can do it in the "reuse items", but all the songs that I have previously edited are not there.
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Old images in my library
My library of images is full of old, outdated image files that I can't delete. Our library is so full of old images, which must be waded through the get to the one I am looking for, which is buried in the middle somewhere. May I suggest two changes for a future update? 1. Allow users to delete old outdated files from my…
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Default font settings
It would be nice if users were able to establish their own default font settings. We use a specific font, size, and color every time, which is not the default, which means I have to change the font every time I create a new Bible, content or song slide. If there is a way to change the default, I would appreciate the…