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PRO Claim
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Unable to Upload PowerPoint from Mac
I am unable to upload a PowerPoint file into Proclaim from my Mac. I have two and I have the same response on both. "An unexpected error occurred while importing the specified document." I have included the log file from one of my Macs for you to see. I get the error when pointing to a file on my NAS (Network Attached…
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Starting Proclaim without a network connection
We have identified an issue which causes Proclaim version 2.2.0.0051 to crash at startup when the machine doesn't have a valid network connection. We shipped a fix for this issue this morning that will cause Proclaim not to crash without a network connection (it may take slightly longer to load at startup, however). If you…
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Program goes to screen saver mode too soon
For now we don't put bible verses in the presentation so it's about 40 minutes between one song to the last song. During this time someone has to touch the mouse pad every couple of minutes or a blue screen will show up on the wall. Once that happens we can touch the mouse pad and it will put the presentation back up. Is…
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Proclaim remote iPad App no longer shows Item Titles
Previously, the Proclaim iPad remote app used to show the title of items in the playlist above the preview of items at the bottom of the screen. Song names, prayer titles - everything. Now only the name of the segments appear - "Pre-service Loop", "Warm-up" "Service", "Post-service loop". This is really frustrating when…
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Proclaim 2.2.0.0049 Sync Problems
The latest release of Proclaim feels like a step backwards for me. Its slower (enough so that I notice it) and struggles to sync. In the process of duplicating last Sunday's service and deleteing, it failed twice to sync (just stuck on the final syncing screen) and had to be force terminated with much of the work not…
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Partial Outage
We are experiencing issues with our content delivery network and are actively working to resolve the issue. The most up to date status is reported here http://status.faithlife.com/
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What do you call the person who operates Proclaim?
What title/description do you use for the person who runs Proclaim (or PowerPoint, or any other similar software)? "That person who runs the computer" doesn't quite make the cut. Any ideas?
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Double Slides
When you are writing your sermon in the Sermon Editor and you paste in a quote from a resource and the quote is long enough to where the sermon editor creates two slides, how do you send both to proclaim? I am experiencing that it will only send one slide to proclaim or that it send it all on one slide and it so much that…
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Keep screen on Proclaim app android
In the Bible app settings, there is an option to keep the screen on. Would you please add this to the proclaim app? Every week the screen times out, and on my device the longest setting is 10 minutes which does not last through the time of getting and countdown. Thank you for considering
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online video
So, occasionally we use videos during the sermon at different points, or pre-sermon attention grabber. I was wondering if there was a way to include it in the uploaded version of the recording. currently i just get the first frame of the video and the audio and am forced to upload the videos to our website or youtube and…
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Content Slide self-duplicated
I started with a content slide that had the normal text field plus one custom text field. I added two custom text fields when I suddenly realized the content slide had split in two, like a song slide. The two slides were identical except the normal text field was missing from slide 2. I could not delete either slide…
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Ipad remote connection issue
I have set up the pc and the Ipad pro for a local wifi connection using these instructions: connecting to Local Wifi: http://support.proclaimonline.com/hc/en-us/articles/209613913-Proclaim-Local-Wi-Fi-Remote I have checked these settings twice. I used the ipad for our first worship service with no issues at all. At our…
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Customisable Shapes
Hi there, Forgive me if this is obvious but I'm new and can't seem to find what I'm looking for. I'm looking for an option to add customisable shapes - basically I'm looking for a way to increase the visibility of white text over brighter backgrounds. Ideally, I'd be able to add a shape that allows me to set the…
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Feature Request: Text Fade out/in when using hiding text on slide via hotkey
I regularly find myself removing the text from a screen using the (Mac) CMD-T hotkey at various points in the presentation, then bringing the text back in when applicable. Right now, the text just disappears and reappears immediately. It would be nice to allow a fade out/in effect with the ability to control the fade time…
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Media Tools
Is there a way to use the video's that are contained at FaithlifeTV.com into Proclaim? All the information that we are given on Faithlife is great for my personal study; however, it would be very useful to use that content in Proclaim to share with the congregation. I could have really used Dr. Evans explanation of the…
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Presentation not coming over into Proclaim
When I finish my sermon in Sermon Editor and I send it to Proclaim, everything seems to be going correctly. It says that it was sent and I go over into Proclaim and it says that it is syncing. But when everything is done, it does not bring up my presentation, just a blank screen. Is there something else that I need to do…
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cannot import videos without proclaim crashing...
I have reproduced a bug that will crash proclaim every time. I had no problems before in older versions. I have tried to import various movie mp4 files as cues all resulting the same, crash! Help!
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PROCLAIM CRASHES WHEN I PLAY A VIDEO ITEM - WINDOWS 7
we´re using proclaim at church since 2015, but we have problems with it. the computer that proclaim is installed is very good, fast and brand new but when we open the software, it seems like a very old computer, to much slow... the videos doesn´t work well and the only way to resolve it is reseting the computer. what´s…
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0031 Bug in service area
I upgraded to 0031 and the arrow keys are behaving strangely. In edit mode, when I click on a service item, it works normally, but if I use the down arrow to show the next slide, it takes two hits to move the black background (on the left or in the preview bar at bottom), the yellow bar never moves, and the displayed slide…
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problems with videos this morning...
After launching proclaim, initially, videos would play, and showed. But after sitting for some period of time (i don't know how long), the videos no longer play. or if you don't start it right away, as I normally do - after a period of times, the video slides turn into static images, and they are no longer able to play. my…
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Suggestion: Varied font colours
Hi there! I just wanted to suggest something for the next update. It would be great to be able to make any selection of text within a single text box any colour. At the moment it seems that you can only have one font colour per text box, with the 9 or so highlight colours able to be used on selections of text. But these…
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Sermon Audio
Our sermon audio is only recording 2 minutes of the sermon. I am not sure why this is happening because we have the start and end recording in place. It picks up the mic but at the end of the service it only says that 2 minutes have recorded. Can any help with this? Thanks!
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Reusing cloud synced video slides caused Proclaim to quit
Sunday morning when finalizing the presentation I ran into a problem where video items containing videos that had been synced to the cloud were not working. Clicking on them - in any mode - caused proclaim to quit. Video items that had the video "local to this computer only" worked fine. Because the issue caused Proclaim…
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Vimeo video
Has there been anymore effort to get vimeo videos to play in Proclaim? I tried it again this morning and I get the response, This video won't play in the current setup. I have tried with all the links that have been said to work. [:(] Richard
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Scriptures from Logos to Proclaim Problem and Video is Silent
Hello, when our Pastor puts his scriptures in from Logos it put's everything together in one paragraph. We have not had this problem till now. Please help. Also our audio to or videos are removed when someone updated or adds a slide to proclaim. We usually have to either close the program out and add it again or restart…
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"Your Discussions" listing
If I should post this somewhere else, let me know and I will re-post. I like the "Your Discussions" feature to list the discussions I have posted to, however the "Author" column does not show the author, it shows the last person who commented. I would rather it showed the author. Thanks
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Bug: Changing the background wipes slide data
To reproduce: * Send a Greek/Hebrew lemma to Proclaim from Logos Bible Software (to do this, right-click on a Word in an English Bible, select the lemma on the context menu, Choose "Visual Copy" and then "Send to Proclaim"). Note that you get a slide with three rows of content. * In Proclaim, click on "Background" and…
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Apple TV and Proclaim
Is there anyone out there that has had success using Proclaim with Apple TV & iPads to project onto TV screens?
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Possible Bug - Proclaim version 2.2.0.0028
I am almost sure that this is a regression. When doing a sermon outline for my pastor tomorrow I noticed that if I used bullet points that any custom text I added only showed up on the first slide. For example if I use ++ to create bullets, the sermon title disappears on the following slides after the initial slide. I…
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Play DVD
IS there any way to play a DVD from the computer used to control Proclaim from within the presentation software? We have a promotional video for a six-week study we want to play, but it is a DVD-based study and we do not have digital files of the videos to import into Proclaim. We are a small church and do not have a…
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Sync Error - Error uploading '1 file'
I was asked to upload my log files so someone could tell me what file is causing the sync error. Thanks 3463.Proclaim Logs.zip
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BUG on Mac - Proclaim Version 2.2.0.0021
There's an issue in the preview of the lyrics. Where I am supposed to have a blank slide, text appears. It presents correct, however. See the below image. The text in the red box should NOT be there.
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Proclaim Multi-Monitor Configuration Survey
I'm curious how people are using Proclaim in environments with multiple confidence monitors. We are currently running Windows 10 with three graphics cards supporting the PC monitor, the back wall confidence monitor, and the third is split to run over Cat 6 to two projectors for the congregation. We have toyed with two…
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Distorted audio when playing video
I tried to play a video yesterday and the audio was corrupted. At the time I thought something must have happened to my video file. So after church I tried playing the video from outside of Proclaim. This time the audio was just fine. I took a video with my phone so you can see and hear what is happening. I have provided a…
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How many Çontrol'remotes at the same time?
Hi, I'm working on the 30 day trial of Proclaim and using the remote functionality. My question is whether there can be more than one 'control' remote in operation at the same time or, once one remote is established as 'control' , no other remotes can connect as control? If more than one can be active, how does Proclaim…
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Sync issue and no audio coming from pre-service and post-service loop
1663.Proclaim Logs 170326.zip
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Proclaim not syncing between church computers
Here are the logs for my proclaim software. 4336.Proclaim Logs_Nick.zip
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Proclaim 2.2: Bug with custom fonts
I uploaded my own version of Lato, because I wanted to use the additional weights which aren't available by default. The fonts uploaded, and the new weights appear in the menu. However, when you select them, the standard weight is applied. You can use multiple weights for fonts that aren't already pre-installed, so this…
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Version 2.2 Slide Name On Screen
After upgrading to 2.2 changing the name of my content slides now displays on the screen. It's as if there is now an association between the slide name and the first editable field on the slide content tab. I need slide name to not display on the slide. If this is an ongoing "feature," I only see a couple of workarounds.…
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Poor Sermon Recording Quality
During our sermons, sometimes at the 5 min mark sometimes at the 22 min mark, the quality of the recording drops off completely and the voice morphs into some sort of garbled mess. (example: https://soundfaith.com/sermons/167004 near the 22 min mark) We use a focusrite scarlett solo usb interface to gather the audio from…
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Too difficult to learn
I would love to learn to use Proclaim, but it is too hard to learn. I am trying to prepare sermons and Bible class presentations. I am very familiar with Powerpoint. But, it was very difficult even connecting with the church Proclaim site or becoming a team member or whatever the terminology is. A 30 day trial is not going…
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Error uploading video
Hi, we've just downloaded and installed 2.2.0.0016. We normally upload the announcements video each Saturday and it works fine. Today I just get an "Error uploading…" This file is smaller (approx 108Mb) than the ones we usually have no problems with (approx 200Mb).
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Help Locating A Previously Used Background in Media
Can anyone tell me what series and/or tags this background is associated with? I loaded it as a song but want to use it for scripture but I can't find it again! I wish Proclaim made it easier to locate previous used media. Displaying the series name somewhere on the edit screen would help immensely!
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Korean Consonants and Vowels become separated...and it continues to be the case! Please help!
So sorry for making another thread, but I didn't seem to get any official reply... but it seems to be a major issue for us. Plus, it's happening in Windows. What is in the content should look like this: 함께 찬양 Instead, it looks like this: ㅎㅏㅁㄲㅔㅊㅏㄴㅇㅑㅇ Any thoughts, anyone?
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Proclaim quitting during On Air
Running MacOS Sierra 10.12.3 Proclaim version 2.2 (updated this morning) For several weeks, Proclaim has spontaneously quit while on air. We have not yet recognized a pattern. Today's log file is attached.
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Blending Screens
How can we use Proclaim to blend two screens? Switching from ProPresenter to Proclaim will require this function, is it possible? As in, we have two projectors going to one screen and need the picture to be split between the two projectors.
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Windows 10 update can cause video related crash
A recent Windows 10 update (KB4013429) can cause Proclaim presentations with Mpeg-2 videos to crash. This crash should be limited to Windows 10 machines that were upgraded from Windows 7. Many other applications are impacted by this bug and we expect a solution to be released from Microsoft. In the meantime, if you…
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GUI Changes
There have been a ton of GUI changes over the last several months. Can these changes slow down a bit. My volunteers are getting frustrated trying to find various functions in Proclaim. Thanks
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Bug Proclaim 2.2: Preview not updating
Yesterday, I was editing slides that contained a Bible passage and a heading. Frequently, the preview showed up with blank text. I could get the heading text to display properly by editing the heading, and I could get the passage text to display properly by changing the passage to something else, then changing it back. I…