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After install of update Proclaim won't run on Mac
Received a notification for an update to Proclaim tonight and clicked install and relaunch. After the install I attempted to open the program and get the following error message: "You can't open the application "Proclaim" because PowerPC applications are no longer supported. Proclaim was running fine until I installed this…
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Bug - Confidence Monitor - Windows Version
I noticed something strange on our confidence monitor last Sunday evening. We have the latest update, by the way. In the bullet points in the sermon time, the confidence monitor used to highlight with white each point that was currently on the screen and kept the others gray. Now they don't highlight except for the first…
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Suddenly won't work on Mac
Help! Proclaim suddenly completely doesn’t work on my Mac (running El Cap) after installing the latest Proclaim update! I’m getting the “You can't open the application ‘Proclaim’ because PowerPC applications are no longer supported” message. Also getting the "no" (circle with slash) icon superimposed over the proclaim icon…
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Poor spacing
This is a little frustrating, especially as there is no way to edit it ourselves. And I wanted to include the word 'maskil' in the display. I realise that I can avoid the conflation by asking for Psalm 32 1-11 but requesting Psalm 32 (so as to include the heading) doesn't seem unreasonable.
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Help in proclaiming Gospel.
Hi Brethren, Any interest in life-giving Gospel that is not written in the Books but over the living Tablets of heart? Here is the test: - John never baptised a woman or a Gentile but only the Jewish people especially of Judah tribe. Why? No University Professor, the men of dead letters have the answer. Answer is in the…
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Bible Screen video issues
Hi folks, I trust you are having a blessed Lord's day. During this morning's pre service loop, the bible screen videos which i had playing, stopped working. The background continued changing according to the timings, but the video images with the text were not showing. I proceeded to shut down Proclaim, but it then would…
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Square Around Worship Lyrics
I was wondering if this effect, the square around worship lyrics, is possible in Proclaim? Thanx Yours In Christ Scott Vick
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Order of Service Panel scrolling
It would be nice to have the arrow that follows the Order of Service while online to scroll once it reaches the bottom of the screen. It now goes off the screen.
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Proclaim Logs: Issues with our media computer not dowlading images and videos properly
Spoke with Even Jones yesterday. We had an issue where our main media computer did not download images and videos properly. They were referenced in the slide edit page but did not actually show up. The images and videos properly downloaded to my personal Mac and PC at home so not sure why our main computer didn't work.…
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Background video for songs
I would like to use BG video loops for the background for some of my songs. I can add the video as a background on a song but when I advance to the next slide in the song verse sequence it restarts the video. I there another way to use video loops as the background for a song?
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Low priority Minor question
I read all the forum posts and there is one practice which I imagine an experienced forum poster knows how to use, but I do not and would like to. I notice that in some replies a portion of a previous post, most of the time, attributed with the person's name, is included in a light blue box in the current reply. I would…
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Unable to read particular MP4 video format?
Proclaim 1.33.0.0128, Windows 7 Pro 64bit Downloaded the 1:24 MP4 video from https://decisionamericatour.com/involve-your-church/ and added to proclaim as a video, but the video will not play in Proclaim. Initially uploaded to the group, but adding the video as a local file did not work either. Used a utility named "format…
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I am having trouble loading a website element in my proclaim service.
I am having trouble loading a website element in my proclaim service. I have a subscription for this online curriculum and it recently changed to an app. I used to be able to download videos I needed then add them into proclaim. Now I am trying to load the website and play them through there. At first I needed to sign into…
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Help with Feature
Hey Proclaim team and users, I'm wondering about a feature. There may be a way to accomplish this, but if there is...I can't figure it out. I'd like to use .png or .jpg images as song slides. Our church is venturing into Hand Drawn Lyrics and we are wanting to be able to use the slides over still or moving backgrounds.…
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Local Wifi Remote Beta
Today we just shipped a new version of the Proclaim desktop app as well as beta versions of the iOS and Android remote apps. This new version of Proclaim, along with the beta versions of the app will let you control your presentations over your local network. Checkout our support page here for info on how to set it up:…
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Proclaim keeps crashing
Evaluating Proclaim for our church and creating a presentation for Sunday. It has stopped working and crashed 6 times in 30 minutes. Is this because I am in the trial period? What can I do to fix this. Not feeling great about it right now . . . .
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V1.33.0.0124 crashing repeatedly from Media Browser on Windows 10
Hi, I just updated to V1.33.0.0124 on Windows 10, and it's crashing repeatedly on me, mostly from the Media Browser. It would appear that this is reproducible by simply going to the Media Browser, clicking to expand the "Group Upload" section, then clicking the "X" next to "Content" (in order to see all items in the Group…
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Stage Display
Anyone have an ETA as to when the stage display video mirroring will be available? My choir doesn't like not being able to see the videos we show in church. [:)] We are eagerly awaiting this addition. Thanks!
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Ordering in Reuse Items?
At our church we typically have a set order of basic items that make up the service, and we change out songs every week.The Reuse Items functionality has made this very easy, but after months of doing this, when searching for something basic like the Lords Prayer, the results returned seem fairly randomly sorted (the slide…
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Split screen on iPad for proclaim remote
Is this in the pipeline, and if so, is there any estimate on its arrival? I'd love to be able to keep my notes on one side, and the slides right there on the other side to flip through.
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Live video
My church is looking into installing a video camera and doing live streaming to other areas of our building. However, we don't wish to have the video on our main screen in the sanctuary. Is it possible to do this all within proclaim? Or do i need to look into hardware splitting options? Thanks, Phil
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Pro Media
I recently did a survey and upon completion was provided a code to put in the Proclaim App to get a month of pro media free. I've not been able to find a place to put the code in Proclaim. Perhaps I am currently on a different free trial of pro media, since I'm also not seeing any prices for items in the pro media section?
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Support request - for me and countless others
I didn’t get a response before, so I thought I would post new here and ask pretty please. Request: Add the free Noto font from Google in order to add support for all languages in one swipe. Why? This one addition adds support for almost every language on earth that is not currently supported - making Proclaim instantly…
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Proclaim and Graceway Media
We made a mistake. Let us make it up to you! A couple of weeks ago, we told you that your Graceway Media subscription through Proclaim was changing to Partner Media. That was only partly correct. Now, Graceway Media and Proclaim are giving you the best of both worlds. As a Graceway Media subscriber through Proclaim, you’re…
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Emphasis text issues
I've had a number of issues with the "Emphasis text" function to the point that it's unusable for me. First, on Windows at least, clicking the dropdown and selecting a colour doesn't actually change the colour of the text. You have to select the colour then click the main button. That's very confusing (so much so, that I…
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Mac Issue
Hi All; Our Youth Leader had an issue with Proclaim running on his Mac Book running OS X El Capitan. Videos refused to play, the audio of the video played, but only the first frame of the video showed on the screen. I hope the log files include the error. I got them from him yesterday, and this took place on Friday when he…
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Proclaim version 1.32 release notes
Proclaim version 1.32.0.1093 Monday, May 2, 2016 * Updated Local Remote beta * Ability to set Speaker by account when publishing audio * Added inline reveal * Enabled all transitions except Ripple on Mac OSX 10.11 * Fix z-ordering of video controls in edit view on 10.11 * Fixed rare situation were videos would jump back to…
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Multiple groups
Is it possible to have multiple groups under one license? Or is there some other way to have members given different levels of access to presentations? What I would like to be able to do is use Proclaim for producing presentations of material eg for a Session meeting which would not be appropriate to be viewed by all…
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Video problems
I added two videos to my presentation, both had start automatically and advance to next slide when done. While I was testing the function on-air, the first video played as expected and so did the second, however, midway through the second video I went into edit mode on a completely different slide and the second video…
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MacBook Pro Resolution Issues
Our church recently switched from a regular laptop to a MacBook Pro. With the old computer our projector screen was filled with the images. With the Mac the screen is not full. Please help with what I can do to fix this.
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audio bible
In logos we have many audio bibles. Is there anyway to link our audio bible up with the bible verses created in proclaim?
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Videos Quit Working Mid Service
We've had a problem several times in the last couple of weeks. Videos will play fine at first but will quit working after Proclaim has been on for a while. To fix it I have to go off air, shut Proclaim down and then pull up the Task Manager and stop the Proclaim process. When we go back on air it works again for a while.…
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Problem with Local WiFi remote on limited user accounts
I was intending to use the local WiFi remote on Sunday. We use Proclaim on a limited Windows user account (i.e. not admin). When I brought up the Settings/Remote menu, the security symbol on the button suggested that it required elevated privileges to enable. I would expect to be be able to click it, and then be prompted…
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Setup was unable to download a required file
My Proclaim installation started displaying this message when it was trying to do the automatic update when starting Proclaim. I have tried uninstalling Proclaim and deleting the appdata/local/proclaim directory, but when try running the proclaim setup program I get the same error. I also disabled my virus checker in case…
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Updates
Why on earth is the proclaim update file over 140Mb every time an update is released?!
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Location of downloaded media, temp files, etc
I understand the reason for installing the Users folder but I wonder if it's possible to point the 'data' files to another drive? I just got a new laptop that has a huge second hard drive that I'd like to use for data and keep my C: drive 'uncluttered'. Is there a way to point the application to look and download elsewhere?
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Lost ability to upload audio files
I seem to have lost the ability to upload audio files to my presentation. Songs that I have added before are not able to be added now. Help!! I've tried two formats .mp3 and m4a
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Problem Loading Hymns for presentation in Proclaim 1.32
Observed problem in loading hymns in Proclaim 1.32 (1.32.0.1097). Presentations are built on different PC that is used in sanctuary for our service presentation. When I built the First Service presentation for last Sunday, I received a notice and downloaded and installed Proclaim 1.32 on my PC. When I opened Proclaim on…
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Group Upload Folder & Tags
it would be nice if we were able to create different Group Upload folders for uploads (Rather than one catch all folder) ...such as "Worship Group Uploads", "Youth Group Upload", and "Kids Group Upload". For years I've managed the images uploaded for our worship services but as I train more users, I'm not looking forward…
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Change Slide Formatting Permanently
Our screen hangs low so the current template for slides is too low. We want to lift the words to the top of the page. There is a facility for that, however we cannot see how to do it permanently. We have no desire to change every slide for every service. Help?
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Error Computer's not connecting to CCLI
Only the main computer has access to CCLI no other computer has access even though we are all linked to the same account. We have tried removing our login from the group and then re-linking but this did not work 8623.Proclaim Logs.zip
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Operational Tip – Using Proclaim with iTunes
Having gone through the process this morning I though I might share a solution to attaching music files to hymns using iTunes. 1. If you are an Apple Music Subscriber you cannot use the files that you down load through this facility you must purchase the track. 2. If you have downloaded a track and added it to your library…
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How to get rid of checkerboard background on videos
I am wanting to play some videos and there is a checkerboard background that I want to get rid of. How do I fix the background to be black or some other color like I am able to do with pictures? Thanks
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Video Recording Request for Future Release
I was hoping in the near future with one of the Proclaim updates if you can add a video recording feature where its possible to add slides to the recording like the audio recording feature that Proclaim software currently provides? However I would like the option to store that recorded video footage locally (i.e. my…
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Bug: SongSelect breaks when you use an exclamation mark
It's not a big deal, but SongSelect returns an error if you use an exclamation mark in the song title:
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Video audio doesn't come through when loaded into program after going on air
I'm having an issue with the audio working on videos that were uploaded from a second machine while the production machine is in "on air" mode. Here's the scenario. 1. On computer 1 with the program, go "on air" 2. On computer 2, upload a video file, wait for it to upload, play it on computer 2. Audio works in local…
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Font Information for Content Slides (to create in Spanish)
Okay, I have currently accepted the fact that there are not going to be any Spanish slides for content available for the time being. hopefully that will change in the future. For now, is there any way to re create the title content slides (welcome, mothers day, etc) by giving us clues into the fonts, effects (drop shadow,…
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after update, Chinese characters cannot be displayed on slides
I have just updated to the latest version. All of the slides are having problem displaying Chinese characters. I also try creating new slides as well, same problem. Does the new Proclaim only support English? Is there anyway to not get the latest build and revert to the old version?
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Slides Black on Soundfaith.com
Hey, on May 1st the majority of the slides on my presentation were left black on the copy that got uploaded to soundfaith. As I type this, I can imagine that the problem is that those contents were not synced and for that reason soundfaith couldn't pull them. Is that the issue? Wish I had known that before I did a sermon…
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Proclaim regularly crashing
5706.ProclaimError.log5102.ProclaimCrash.txt47706.Proclaim.log0486.cef.log5518.635986573486239679_Proclaim.log Hi guys, Proclaim has been regularly crashing at our church for quite a while now. When I check the logs, the error is always the same. Error 8516 However I can't find anything about this error in the forums, so…