-
iPad Control Problems
When I try to control the presentation from my iPad it will not work. We have a computer operator who controls the presentation from a laptop. When it's time to preach I want to take over control so I can move the slides according to the sermon. I am able to open the presentation from the iPad (using "Open" then…
-
Accessing song database a pain, am I doing it wrong?
I am using Proclaim on a Mac and I have SongSelect connected. When I type in a song title to search the database it takes a long time to finally finish searching. It appears that it does a separate search for each key stroke. So you have to wait for it to finish searching each phrase of the typed progression. So if you…
-
android
Is Proclaim compatible with Android?
-
1.9 - unable to synchronize
I've received the synchronization error on multiple computers, multiple times. Help!34515.ProclaimError.log
-
Proclaim worked GREAT tonight.
Remote worked all of Bible Study which is a first. Signals worked great and I LOVE the new status bar! If it will work like this on a Sunday I will be one happy media director. I just installed the latest update to ProPresenter as I was thinking about going back but I will be sticking around. :-)
-
Shutting down = crash!
Having some issues after using Proclaim. When I am done it tends to crash upon "quitting" the program [Mac user]. Also, for a while there, I was getting an update every day?? But didn't see the notes to the update I got now.
-
Adding "Bible" item to service freezes program
Whenever I make an order of service, when I add "Bible" slide, it freezes up the program. Anyone else had this problem and its solution?
-
how to change length of warm up slide?
I have a single slide in the warmup section and it is set for 14s. How do I change the length of this section?
-
Unable to link to SongSelect
When I try to link to SongSelect by entering in my SongSelect user id and password, I receive the following message: "Your authentiication token was not valid, missing, already used, or expired. Try going back to the site you were on and connecting to SongSelect again." I am able to access SongSelect directly from my web…
-
unable to edit
I am having numerous problems using Proclaim consistently. I have an order of service, but when I attempt to select an item from the left pane (service order) I cannot move to a different service item, thus preventing any edits. please advise
-
BUG - PROBLEM - Group vanished from Proclaim, but still there on Faithlife.
It has been a busy week of hospital calls, visits, etc. I started, on Saturday afternoon, to open last weeks Proclaim file and change a few slides. But when I open Proclaim, it acts like a brand new install or something. It wants me to find my group, which IS NOT THERE! I tried creating a new group. It is not there either.…
-
ETA on content organization?
I know the developers have been working on a better system to organize and delete uploaded content. Is there any kind of ETA on this? Other than that, I REALLY like Proclaim and it works really GREAT for our purposes. Keep up the great work!
-
Accessing Proclaim with Proxy server
Hi there, I am looking at trialling the Proclaim software to see if it would be suitable for use in our services. However it does not seem to sync. We have a proxy server, and I cannot find anywhere to enter the proxy settings. Help? Thanks Brad
-
WRITING ON TOP OF IMAGE SLIDES
Wanted to find out if there is a way to write on top of Image slides. I know how to do it via the Content slides. thank you, robin
-
Argument Exception error causing Proclaim crashes
We are experiencing frequent crashes on at least three different windows systems. In every case the crash log indicates the following: Error ID: 6805 Error detail: ArgumentException: Width and Height must be non-negative. Any ideas? 0246.ProclaimCrash.txt 8054.Proclaim.log 74825.ProclaimError.log
-
bug. Try to open program, updates, then "Proclaim is not working"
When I try to open Proclaim, it apparently updates any needed updates, then errors and says "Proclaim has stopped working". Never opens the program. 2013-02-19 17:17:51.1429 1 Info OurApp Starting application (1.9, version 1.09.0.0659) at 0.721 seconds. 2013-02-19 17:17:52.5781 1 Info UserManager Opening UserManager in…
-
Picture rotating
I put a picture into a slideshow and on the display it is rotated and I can't find a way to put it back to the way it should be. Please help! Need this tonight!
-
Happiness!!!!
All ran smoothly on Sunday, well, as far as Proclaim was concerned...ran it from my ipad, no problems going on air, video played, slides transitioned, life was good! Tooo bad I had sound equipment issues!!!![:(] but that's a whole other discussion!!!!
-
Proclaim Ate My Presentation
Today I opened the software at church after working for a couple of hours Fri on my home system. The new presentation for this weekend wouldn't even show up. It is there at home but not here at church. So I closed it at church, used LogMeIn to close it at home and then opened again here. Still nothing. Went back to LogMeIn…
-
Camp License
I am currently evaluating Proclaim to replace MediaShout at our church, but I do have a question regarding the license which I can't find an answer to on this forum so far: Our church averages about 100-150 people per week. However, one week out of the year, the church helps with media at a week-long youth camp in another…
-
Bug, cannot load proclaim.application
Error=Cannot download the application. The application is missing required files. ERROR SUMMARY Below is a summary of the errors, details of these errors are listed later in the log. * Activation of C:\proclaim.application resulted in exception. Following failure messages were detected: + Downloading file:///C:/Application…
-
Unable to load video via Mac
I was made aware that our media team has been unable to load videos to proclaim via Mac for the past four weeks (video announcements, etc). This was never an issue before and was wondering if anyone else is having this issue. We can load the video files via PC but our users have Mac at home. thanks for the help
-
Pricing for mobile use?
Hi ... I do live visuals for a range of Christian events, including local church, but the sizes of group will vary. So how does pricing work with this situation, where the group size might fit into the 1-99 category one week, and then the 200-499 category another time? Thanks Richard
-
signal, paypal
Hi i can't get the paypal function to work, how do i set up paypal?? to get it to work..? i try to write in me paypal mail, and I can see it, but when it pops up on my phone i can't pay blessings Dennis
-
Proclaim in Korea
Hello, I'm Wonsuk Lee, CCLI(Christian Copyright Licensing International) employee in Korea. In 2012, CCLI started worship copyright in Korea. We are still trying to understand the culture and environment, and at the same time we are building good structure to serve Christian community here. Recently while I was looking for…
-
Anyone else? Lost presentations.
Our SOP is on Tues (or so) my pastor dupes the previous weeks presentation. The deletes that weeks Ppoint & imports the new. Deletes his weekly video & adds the new. Changes the date in the title & calendar. Syncs it. Only he creates the new presentation so we don't have presentation duplicates. I am the Tech Dir & once…
-
Video Upload Error
I'm having difficulty uploading a video file. It gets to 99% and then fails. I've attached the log file. There was only one. Other video files have uploaded without problem. Thanks, Dan 3326.Proclaim.log
-
Countdown Idea
I think it would be neat to be able to have a countdown on the "pre-service loop" slides which is available! Is there any way you can put an option to "apply all" for the countdown instead of going through every slide and checking the box? Thanks!
-
Proclaim freezing during use and sometimes startup
We've been having issues with Proclaim for some time now, on an occasional basis. Approximately every fourth or fifth time we use the program, it either freezes completely (i.e. becomes unresponsive) or the program freezes out mouse control, but I can still run the "show" by using the keyboard. I've attached the most…
-
linking with songselect
We've been able to link with SS since we started with Proclaim until a couple of weeks ago. Now every time I enter a song title I'm told "an error occurred getting results." This is a new problem, and must originate with Proclaim, because it was working fine. I just upgraded to .0093. I think this has been happening for…
-
Please enter a valid email address
New member downloaded the software, ran it, then tried to "Create New Account" from the login screen. Trying multiple email addresses in the form userid@domain we continue to get the error "Please enter a valid email address". To get by the problem we went to the Logos.com website and created the account. Just thought you…
-
Surveys
Ok, the survey idea... GREAT IDEA! Not fully implemented... Not everyone has a smartphone, so those without are left out of the survey. Have you thought about implementing a text (SMS) integration? Maybe set up a 5 digit SMS voting number for proclaim's data servers and then each survey could on the fly create a vote code…
-
Bug: Planning Center Import on Mac
1884.ProclaimError-2.log 46334.ProclaimError.log I have Mac OSX, Mountain Lion. Latest update. Proclaim has always been a little buggy importing from Planning Center, but after the latest Proclaim update it won't work at all. I start Proclaim as always. Go to "New" and click "Import from Planning Center." I choose the…
-
Trouble uploading images into image slideshow
Hello, I save my powerpoints into separate JPEG images and attempt to upload them, but run into "Error uploading" messages nearly every week. Even a ppt that is only 4 slides long seems to freeze up. Could the reason be because we need to delete some of our old data from proclaim? We just began using it a few months ago…
-
AN ERROR OCCURRED WHILE ATTEMPTING TO...
I had my password reset because it no longer worked after a large update. My password did not work so I got it reset. Now the following error appears whenever I try and log in. I prepare the presentation each week and require access within the next 12 hours. AN ERROR OCCURRED WHILE ATTEMPTING TO CONTACT THE SERVER, PLEASE…
-
Great software, Whack pricing
I've been playing with proclaim for a while, and would definitely be bringing it to our church but for one simple fact. Your pricing structure is whack. Come on. A church of 20 pays only twice what a church of 200 pays, in spite of their 10 times larger congregation. Moreso, a church of 20,000 pays exactly the same as a…
-
Account - On line is off!
Hi, We have the 12 month $20 introductory offer and are using proclaim. I have just tried to ensure the Sunday service is working when I have come up against a problem in the cart. It says we have to pay $400 for graceway media? I don't understand why when we have not asked for it. Panic stricken as I need this working for…
-
Proclaim will not shut down using Mac OS 10.8.2
Every time I go to shut down Proclaim using Mac OS 10.8.2 I receive a warning that Proclaim is not responding. I have to do a forced quit to shut down. It then sends a report to Apple. Any ideas as to the problem?
-
Extremely poor introductory training
I'm a new customer, and so far, I'm thinking I've blown my money. Outside of a very few meager videos, there is absolutely no basic introductory training on the functionality or features of this software. I don't even know what to ask about with this software. It seems this is virtually not supported by the company. You…
-
What causes loss in internet access-ipad controller
I was all set up on sunday--uploaded the program early, ipad was connected as controller...all set for worship before everyone arrived. Then, during the looping pre-worship, my ipad(only runs wifi) said it had no internet connection. My computer had wifi internet. I rebooted my ipad...it said i was connected to wifi but…
-
Cannot advance local ingested PPT slides
Upgraded to the latest version (1.9). Launched app (offline) on Sunday morning - launch was fine. Uploaded 6 PPTs containing song words. Everything looked fine. Went into "On Air" mode and progressed through service (automatic up to this point) - when it got to the actual service where I needed to intervene (i.e. advance…
-
Screen Size
I was wondering if it was possible to customize the projection size. When our church had our widescreen built for some reason no one thought to do it in 16:9 or 4:3 so we have something like 16:6 or so. When I do 16:9 in your software it only fills about 2/3 of the screen which looks pretty bad. We were using Easy Worship…
-
Cannot purchase on-air license
Hello, I am trying to purchase an on-air license and have been getting the same message all day "Failure retrieving on-air products, please try again later." Please help!
-
How can I change the slide duration in Pre-Service Loop from default 5s?
How can I change the slide duration in Pre-Service Loop from the default 5s? I have some images in an Image-Slideshow for the Warm-Up and understand how to change durations for Image-Slideshows, but how do i do it for the Pre-Service Loop? Or Post-Service Loop for that matter. Thanks.
-
Powerpoint import problems abound
I am using Proclaim on OSX 10.6.8 with Powerpoint 2011. Not only are the fonts that I have installed on my macbook through fontbook not showing up on the imported slides, but some of the graphics, i.e. jpgs are missing also. Add to that problem that signals from one slide are sent out from every slide and since simple font…
-
account
We have just begun as members of Proclaim. Somehow we made two payments for the monthly service. Also, we registered for the 3 month Grace Media offer and I do not see that option. Third, the on air option still come up. Can you help?
-
backgrounds
We have backgrounds we have used for years. They are jpeg and png mostly. Is there any way we can include them under file or my content so that we can use them with Proclaim?
-
program will update but not load.
Program updates when i try to open but then message comes "Program has stopped working" What to do. I've rebooted and nothing.
-
Proclaim Crashes on Windows when no internet present
I have proclaim on Windows and Mac. When the internet is not working and I go "on air" proclaim crashes on my Windows laptop (but does not do the same thing on Mac). Unfortunately church does not have internet and I use the Windows Laptop for presentation.
-
Change ccli license number
I need to change the ccli license number. How do I find the setting?