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How do you use remote app?
I open remote app on iPad, open presentation so it's all loaded on my iPad. I Open Proclaim, put Proclaim "On Air" and nothing I do on the iPad app (advancing slides) advances the slides that are on the PC. Is there a button I push to "take control" of the presentation? I just wish there was any sort of documentation other…
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Non-profit billing
How can I establish my non-profit status with you so that sales tax is removed from my bill?
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Where is the non-Remote app for iPad?
We have older people with iPads that want to follow along with their iPad/iPhone so they can see the slides, but the only app that is available in the Apple App store is the Remote App, which requires a log-in. There was an app which allowed the person to find the On Air presentation and follow along on their phones, but I…
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ESV in Logos and Proclaim are not the same
It appears that Logos is using the 2011 text edition and Proclaim is using the 2007. Can we either get both texts as an option in Proclaim or upgrade Proclaim to the 2011 text version?
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Moving Backgrounds
I can't find my moving backgrounds. I use to be able to type in worship in the search box to find moving backgrounds, but now it's not there. The only moving backgrounds I can get is when I type a color in the search box and that's not much, so where are all my moving backgrounds?
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proclaim or propresenter 4/5??
Hi, I'm just trying to figure out what the benefit of using Proclaim over ProPresenter 4/5 is? I understand people within a group can edit a Proclaim presentation from anywhere but I don't like the fact you can't save presentations or create backups/templates so I don't think that's necessarily a good thing. It only takes…
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Uploading and Sync Issues
Hey, So I am having some serious issues trying to upload worship motions that I have already purchased from my computer to proclaim cloud so that I can use it on multiple computers within the group. Is there a known issue with this? File size limit? I have tried single files, multiple files and nothing seems to be working.…
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Song Slide Editing
Hey, I am just wondering if there is a way to have a pre-set font style when importing songs from CCLI or creating new ones. On our projection system, white font with a border shows up the best, but from what I can see the default is to use plain black font styles. This would be very helpful as we are just switching into…
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Video Backgrounds Will Not Sync to Cloud
I created the presentation from home and when I opened Proclaim on the church computer, the video backgrounds showed up as stills. Any ideas on how to fix this? Thank You
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Proclaim Download Manager Fails
Every time Proclaim releases an update (weekly it seems), Logos requires me to install using their download manager. Even visiting the Proclaim site just downloads the manager, which then tries to download the 70+MB update. The problem is that the download manager continues to stop somewhere in the process of downloading…
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Bug: Missing NIV version
We've been using the NIV for all our verse slides for months. Now it's no longer available for creating new verse slides. What makes this strange is that if I open an older presentation it still works. If I copy that verse slide and insert another reference it works. If I change the bible version - and then try to go back…
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on air presentation didnt reset
pastor preached a different sermon for 6am service. I went off air after and updated everything for 8,10,12 but when following the presentation and even controlling it via app its still showing the first service items from 6am service Help. Other than that everything is running smoothly on Easter
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Backgrounds not uploading to cloud...and other things.
We have been putting backgrounds in on our songs and selecting the option to have them uploaded to our group, but none of the backgrounds are showing up in "my content." What could be happening? Also, how do you delete things from "my content"? I've uploaded pictures from a sermon I did months ago and they are still…
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ERROR Retrieving or cannot retrieve the SONG SELECT TOKEN
I have lost ability to import through song select. It tells me everytime I go to set up info that I cannot find the TOKEN or something olike that. It is becoming most annoying to have to type things out by hand the old fashioned way - since I am now so spoiled to have the ability to just synch right on up? Can anyone helps…
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Wrap Text
Is there a way to wrap text in a field that is not the Main Content?
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Suggestion: Display previous and next slide under 'Quick Screens'
When preaching, I generally control the sermon presentation using an iPad in landscape mode with notes displayed (in split screen as per below). I note that the title of the next slide is previewed at the foot of the left-hand panel. However, it can be difficult navigating through long/complex presentations particularly…
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Pre-Service Music
I need advice, or would possibly like to make a suggestion. If I attach music to the pre-service slides, my options are to play once through, play until stopped, or end of section. I originally tried using the end of section, but the music abruptly stops at the start of service time. So I've tried the once through...which…
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Bug: Song slide settings not retained
We currently have Proclaim linked to a CCLI/Song Select account which we use to pull song lyrics into Proclaim. We then edit the song slides so that they conform with the church's preferred format. We then differentiate these edited versions of the songs with the suffix 'FW' as per the screenshot below. We have noticed…
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Video Backgrounds
I am having a problem with our video backgrounds. When I import a video background and check the "loop" option, the videos will not play. When I import a video background and do not check the "loop" option, the video background will play for 30 seconds and then quit. I have tried using .mp4 and .wmv formats. I can't figure…
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Proclaim Won't Sync After Using Remote App
I have my Presentation On Air, open up Remote App on iPad. I sync the iPad and load the presentation, click "open" to get control, and then notice that the desktop presentation has stopped syncing with server, so I can't control the Presentation. I force-close Proclaim on the iPad (which is a design flaw by Apple; not…
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Proclaim crashes upon start after upgrading to version 1.9.0.688
Hello, Proclaim crashes immediately after upgrading to version 1.9.0.688. After the upgrade I rebooted and I'm still unable to launch Proclaim. I've attached error log that I am presented with when the application crashes. Please advise. Thanks, Eric 8562.proclaim_crash.txt
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2011/2007 ESV
Is it possible to have both available in Proclaim? I think most of the congregation has the 2007 edition and it causes confusion sometimes
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Audio Problem
Our machine's audio is working running from computer to our board however, Proclaim audio is not working. Any thoughts? I'm stuck today because I just found out and it's Sunday morning. I have tried both Video Soundtrack and Background Sound. Any thoughts? I have also tried a couple different videos and none have sound…
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Screen goes black and projector goes blue
I have a Lenovo Thinkpad E520 and I am running Windows 7 Professional. We just installed an EIKI LC-XGC500 projector. When I try to connect to the projector through a VGA cable the monitor screen goes black and the projector screen tries to recognize it then I hear a "beep" and the projector screen goes back to blue. The…
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MERGING TWO PRESENTATIONS
I have a sermon scripture presentation and an announcement presentation. I would like to have them together in one presentation. Is it possible to import a presentation or a set of slides into another presentation?
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Working together on the same presentation
I created a presentation this week and invited our music leader to download Proclaim on his computer, log in, and input some songs in the presentation. He logged in on his computer last night and added five songs. I just logged in on my computer and the songs are not in the presentation on my computer. What do we have to…
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Text over video
Am i doing something wrong? I am adding a content item. Adding a video file as the background. Then I go to Customize to layout out my typography but I can't see any text. I see text boxes but no text. If i exit out of customize i then see the text. But its impossible to lay out the slide while in customize. Need these for…
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Saving a Presentation
I am new to Proclaim. I worked a few hours last night on a Presentation and logged off. When I got up this morning to resume work on it, I couldn't find it. Was I supposed to save the Presentation, if so how? I have rebuilt it this morning but I don't want to log off fearing that I will lose it again.
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Delete multiple slides at once
I like to use the same presentation each week and just delete and add new slides. Currently I only see a way to delete one slide at a time from the presentation. Can you program a way to delete multiple slides at once (like holding "control" while clicking on various slides and then click "delete all slides" or holding…
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Proclaim Remote beta
We have a beta build of the Proclaim Remote for those interested in trying out the latest code. We will be submitting this version to the app stores next week. It is recommended to uninstall your current version before switching between the beta and app store releases. iPhone /…
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audio missing from video
We have used videos previously in our services. We went to use one from a mission trip to Ghana (.mov) and we had no audio. I tried to change it to mp4 and still had no sound. It is only a 45 second video so not a big file. Is there something I am missing? Any suggestions would be appreciated. Thanks for your help.
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New feature request
I would love to be able to use proclaim remote on my ipad to both contain my sermon and control the powerpoint. But for me it is not practicle as it works currently. It could be easily though. What I would like to see is the ability to load in my sermon note (can already do this) but then I need the ability to increase…
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Syncing
Anyone having trouble with Proclaim syncing today?
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Making changes to songs
Is there a way to change the font size for the title in the music slides? Is there a way to save the changes made or will the changes save automatically?
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History Record of Songs used
We love proclaim!! Is there a way to keep record of the songs sung on past Sundays etc? I'd like to pick a pst date and see what we sang. i.e. I have to keep record for CCLI of the songs we used and if I miss a couple of Sundays I need to ask the song leaders what they used or teach them the habit of sending me their list.…
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Make Proclaim Presentation in Looping Video
Is it possible to record a Proclaim presentation as a looping video that I can play offline on our church's gathering area monitor?
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Songs playing
I've created slide by Insert > Song and I've put lyrics in an in preview it plays but can't get the song to play ... no music. I'm using an MP3 file. Thoughts? Mitch
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Screen Dimensions
We currently are using another product but I am seriously looking at changing to Proclaim. We use our projector in various size formats - depending on the service and content. How can I adjust the framing of the screen within Proclaim? Although the native format is 4:3, we may project content that needs to be re-sized to…
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Countdown Video skips, slows, and ends early
For the second week in a row, our countdown video (two different videos, one each week) has slowed down, sped up, and then ultimately cut off with about 1:00 left. Can you please help?
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Graceway membership - proclaim purchased for me without my permission.
Hi, I have just started using proclaim this week. whilst having a look around and pulling together our service for this weekend, I had a look at some of the 'graceway media' items. i noticed this added the membership to my cart. I do not have an intention to purchase a memebership at this point, but was only browsing. I…
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Upload and synch issues - very frustrated
For some time now, when I upload from my computer (MacBook) to Proclaim I get an error that says "Error uploading XX file" However the file plays fine on my computer. This happens with some images and all videos. Then I go to the auditorium computer (PC) pull up Proclaim and synch and all I see are white boxes where the…
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Bible Verses - how to change timing for advancing to next slide
I'm adding a bunch of Bible Verses for our Good Friday service to play in the pre-service loop as people enter they can read the scriptures. However, as nearly all the passages are long, they split onto multiple slides, then Proclaim auto assigns a time for each slide, which seems too long and I want to change it. How do I…
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Bug
When uploading video it gets done and says there has been an error. It gives me the option to retry or cancel. This happens with both h264 files and mpeg4 files. This has been going on for 3 weeks now. Thank you for you help. Stacy Clark Fork City Church50045.ProclaimError.log
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MAC Version will not allow inserting of WMV File
I tried to insert (locally since file upload still does not work) a WMV file but once it was inserted into the media slideshow it would not play. I was using the MAC version and my MAC has the plug in that allows WMV files to play so i do not understand why Proclaim will not allow it to play. 8270.ProclaimError.log
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STILL CANNOT UPLOAD VIDEOS
When will this be fixed? I still cannot upload videos on any computer and with either version Mac or Windows. This needs to be fixed or licensing should be free. If we cannot upload, we cannot use this service.
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Upload Limit?
I just tried to upload a countdown from graceway media and I received an error message saying the file is larger than the 209.7mb file size limit for upload. I haven't seen this before...is it because of the recent update?
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Bug - Unable to sync or broadcast on Sunday Mornings
5734.ProclaimError.log 4035.Proclaim.log For the last two sundays, we have been unable to send signals or sync during our 11AM service. Log files are attached.
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No control...
...again! Second of three weeks, no control with ipad or iPhone. Happening right now, even as I type. Come on, Logos!
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How to Delete Slides w/o Right Click Delete
It seems amazing that there is no obvious way to delete things in a presentation without doing a right click on each one. Am I missing some unknown or hidden keystroke? MY preference would be to select the first and then command+select the last one and have them all selected and then delete.
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Scripture on the Fly
Our pastor doesn't usually share his notes, so we've in the past just brought them up on the fly. It was simple in Easy Worship since we could scroll to the verse he started at and click the following verses as they were read. Is there a way we can make doing the same in Proclaim just as simple? Even just being able to add…