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No Signals Going Out Once Proclaim Is On Air
For some reason there are no signals going out to anyone's phone or iPad showing a presentation when it is up and running on air. It was working in the past and not in the past two weeks. Just checked to make sure the signals are on and it shows that the signals are there. Our subscription is up to date. Any help…
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Importing graphics
I am trying to import jpeg files into my presentation and can't find a way to re-size the graphic once it is imported. I would hope there is a way to do this, but just can't seem to find it. Any help appreciated!
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Videos won't play in Proclaim now
I'm unable to get MOV files or MPEG videos to play in Proclaim now. I'll add the video file to a slide as usual, but then it just shows up as a white slide and clicking the play button doesn't do anything. I'm using a PC laptop running Windows 7. The Proclaim log file is attached, and I'll reply to this post with the other…
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Problem this AM with ipad app
I am able to advance slides, but the current slide is not displaying on my iPad. Logged in, logged out Force quit the app, etc, to no avail. Running iOS8.0.2. Whats up?
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Importing Files
I have been trying to upload video files using the Upload Files under my name as well as creating a new video slide but it's not showing any of the files on my desktop. I am running it on a MacBook.
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Regarding linking a Graceway account
There is a known issue at the moment with linking Graceway accounts. Attempting to link a graceway account at the moment will result in an unexpected server error. We are working on a fix for it at the moment and I will update this thread when that fix is released, If your Graceway account is linked already, then this will…
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Graceway Media
Hello- We are having trouble with our Graceway Total Media subscription. Often none of the Graceway Media shows in the My Content area. Additionally, none of the just released items show. I often find myself downloading media from Graceway and then uploading it to Proclaim. Any ideas on what's going on? By the way...I just…
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Image and video download
We typically upload pictures and videos to proclaim. Is it possible to download and export the videos or images fafter they've been uploaded? Thank you.
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Lost Photo stream and music / froze on video
During a service tonight we noticed a Red Triangle indicating synchronization issues with Proclaim. When we go to the point in the service (approx. 7:20 PM EDT) we noticed that the photo group and the attached song were all blank. At the end of the service - we play and end of service video - which "Froze" the video. The…
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Proclaim services interuption
The Proclaim services database is currently undergoing unscheduled maintenance which could impact Proclaim usage. We will update this thread when all maintenance is complete.
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Text "Outer Glow" Effect: How to remove for all slides?
Surely I'm missing something as all Bible text and Content text comes with an "Outer Glow" effect and I can't seem to find a way to set a Default Format without this (or other) effect. Thanks for your assistance.
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Nursery Announcements
Does anybody know if Proclaim will do in presentation nursery announcements on screen? It's an important aspect of our kids ministry area. Thank you! Ryan Knepp
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Unexpected Quiting
Tonight in preparation for tomorrow's service proclaim keeps crashing. I pray this is not an issue tomorrow during the service like it was a few weeks ago. See Below: __________________________________________________ Process: Proclaim [3902] Path: /Applications/Proclaim.app/Contents/MacOS/Proclaim Identifier:…
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Sync (record) audio and screens?
I would like the ability to record the sermon (audio) and have it sync'd to each screens. Does anyone have any suggestions for doing this? I'd rather not have to manually sync the audio with each slides.
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Editing song lyrics
Is there a way to edit song lyrics such that when increasing the font size, the font size selected would actually be applied and the text would wrap and create additional slides? Right now, all I can seem to get is all text staying on its original slide and the font size varying between lines on the same slide even when I…
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Issues playing videos when internet connection interrupted - v1.24
Ok, I have been trying to find the root cause of an issue we've been having and I've figured out how to reliably reproduce it. I thought it was related to versioning or other items, but it's related to an interrupted internet connection. I can reliably repeat by doing the following. It does not seem to be an issue if an…
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Services interruption
Our data center ISP has been experiencing intermittent outages beginning at 9:15am PDT. All Proclaim services could potentially be impacted by this outage. I apologize for any interruption this causes you and we'll post more info here when we have it.
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Internal server error when browsing to documents
When trying to view presentations online on logos.com or faithlife.com I get an internal server error. Is there something wrong there? Thanks
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BUG: Unexpected crash in Yosemite Beta 4
(I know Yosemite isn't supported yet) Proclaimed crashed expectedly. It was running but I wasn't doing anything at the time. 8507.cef.log 4377.Proclaim.log 8078.ProclaimError.log
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I am having some issues with my proclaim update...
I can't add any videos... Even just to my machine... not synching it... I can't access my media... graceway purchased separately. I turned off my Webroot software, but that didn't help...Webroot was the problem once before. I have most of my presentation done. I hate the surprises... I wish you would email us when an…
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Confidence Monitor
Does anyone know how to change the size of the text on the current slide and next slide for the confidence monitor?
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Pager via Android App
Is there any way to display a pager number from a remote app. If not that would be an amazing feature for a children's ministry
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Notes feature on remote ipad
I tried it on ios 8, 7 and the beta. I called tech support and they told me it they knew it would not work on ios 8 but would on ios 7. So I tried 7 again and it does not work. I tried the beta, it does not work. I would really like to use that feature. I love proclaim and we have used it from the beginning. I would use…
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Notes feature Remote app ipad
Tried it on ios 8 does not work. Tried on ios 7 does not work. Tried on the beta for ios 8 does not work. Called tech support, they said it does not work. What can I do or will it be fixed?
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iOS 8 Issue? Slides not showing correctly
Since the IOS 8 update, I've noticed an issue with my iPad (iPad Air, 128gb, iOS 8.0.2). Last Sunday we had trouble getting the slide to show on the main screen of the iPad. The little thumbnails showed on the bottom, but the large slide in the middle wasn't there - just two triangles ( <> ) and no active slide viewing. If…
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No Sound on Downloaded Video
Hello, My videos downloaded off of Firefox have no sound when playing through Proclaim. Any idea why? Thanks Jim A.
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editing
while I am in the edit mode on proclaim and enter add item, the main edit window does not open so I can not change any lines or remove any slides. I have uninstalled and re-installed several times. need some advice if any is there to give. Thanks in advance. Kalvin Tarasoff Gibsons BC Canada
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Problems with broadcasting
My church has just started testing out Proclaim. When we tested everything at my house, it worked beautifully. I was able to pull up the Logos app on my Android phone and receive signals that were pushed as we went through the presentation. However, when we tested it out at church (we meet in the auditorium of a local…
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unexpected crash
I opened Proclaim in Mavericks 10.9.5 today and it promptly crashed. I didn't even get to use it. Here are the logs. 24748.Proclaim.log 10450.ProclaimError.log 0647.awesomium.log 0513.cef.log
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Songs: Worship Loop Issues
I've searched but have not found an answer concerning background worship loops. Several of our staff have uploaded worship loops to our library. Presently we are having a problem with the worship loops in our services only having motion for 15-30 seconds and then they become stills. I've noticed when uploading a video to…
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Following Proclaim
Several members following a presentation are experiencing loosing the connection during the presentation. When they review their map app it appears they are no longer at the presentation site according to the map. However they are stationary at the presentation site. After a while the map app resets them to their actual…
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BUG-unexpected crash
I opened Proclaim in Mavericks 10.9.5 today and it promptly crashed. I didn't even get to use it. Here are the logs. 24748.Proclaim.log 10450.ProclaimError.log 0647.awesomium.log 0513.cef.log
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Unexpected crash
I opened Proclaim in Mavericks 10.9.5 today and it promptly crashed. I didn't even get to use it. Here are the logs. 24748.Proclaim.log 10450.ProclaimError.log 0647.awesomium.log 0513.cef.log
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BUG?-Unexpected crash
I opened Proclaim in Mavericks 10.9.5 today and it promptly crashed. I didn't even get to use it. Here are the logs. 24748.Proclaim.log 10450.ProclaimError.log 0647.awesomium.log 0513.cef.log
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BUG: Unexpected crash
I opened Proclaim in Mavericks 10.9.5 today and it promptly crashed. I didn't even get to use it. Here are the logs. 24748.Proclaim.log 10450.ProclaimError.log 0647.awesomium.log 0513.cef.log
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Worship Loops, Issues
I've searched but have not found an answer concerning background worship loops. Several of our staff have uploaded worship loops to our library. Presently we are having a problem with the worship loops in our services only having motion for 15-30 seconds and then they become stills. I've noticed when uploading a video to…
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Proclaim Losing Uploads and Freezing
Oddly enough, the computer (PC) I used to upload the sermon video this week (and project from) had 2 problems. 1. Though I loaded the powerpoint, it disappeared (just red "!"'s) when I restarted and prepared to run projection from it (offline) on Sunday. Yet, when I just checked the online from another computer (iMAC)…
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Worship Loops, Issues
I've searched but have not found an answer concerning background worship loops. Several of our staff have uploaded worship loops to our library. Presently we are having a problem with the worship loops in our services only having motion for 15-30 seconds and then they become stills. I've noticed when uploading a video to…
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Song backgrounds
While we have access to lots of still image backgrounds. We have been trying to use some moving backgrounds. The problem is that they don't stay in a continuous loop so they stop half way through the time they are up on screen. Is there a setting to enable always loop function?
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Proclaim crashing issues still - please help
Hi, Our Proclaim crashing issues are still continuing. We have tried using a different computer, and still have the same issue. We have also connected to stable internet, doesn't make any difference. We are using Mac. Can you please tell us step by step instructions how to get the Proclaim logs to you. I am not familiar…
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Will not play video
We have been using Proclaim somewhat successfully during the 30 day trial period. We are approaching the end of the trial, and would like to begin paying for the monthly subscription (as we are pretty impressed with how great it looks compared with what we were doing- Google Slides). However, we have come to a problem for…
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Issue with video / versioning
I had been using a 1.24 version to add to a service. On Sunday, I went on-air with that service on our worship computer (different than the one used to edit/design). Everything sync'd up OK, but none of the videos played. They were a still that represented the first frame of the video and the timer/clock/countdown circle…
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On Screen Bible Options
I've been using the Proclaim Software for a while now and my church really wants to buy this software, but on thing that is frustrating me is that I can't find an option to show verse numbers with the On Screen Bible. The standard Bible is fine and good enough, yes you can show verse numbers, but it does not have the…
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Entering and saving Lyrics for later
I'm trying to generate a test presentation but it appears that there is not a way to save lyrics after you have entered them into the presentation. I thought there was a way to do this so they could be imported again later.
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Problem with OSB
We use the OSB weekly...usually with the Book introductions, and usually with no problems. This Sunday, we did not choose to use the Book intros as we were planning to draw from several books and didn't want there to be a time lag. The first page showed up blank. The animation kicked in, and the reference was at the…
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Watermark Issue on Self-Made Slides
Yesterday our volunteer team had an issue with two slides (a slide with scripture, and a slide with text I'd written) having a Proclaim watermark that they couldn't figure out how to remove under the presentation "September 28 Worship Set" for Adorn Church. A warning popped up saying we didn't have the licenses for these…
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Entering and saving lyrics for later use
So I'm testing out the software and I can see that I can enter lyrics but I haven't been able to find a way that I can save those lyrics to pull again in my next presentation. How do you do this? I'm trying to show the media group of the church how simple this can be for them in the future using this program but I'm having…
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Line Spacing
Proclaim is a great program, but it still has some kinks that need to be worked out. For one, our congregation is used to having the lines spaced out more (1.5 as opposed to 1) and no matter how much I try to change the line height, the lines stay close together. Does anyone know how to resolve this issue? Also, does…
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Proclaim Notes not working on Ipad
Notes are not working this morning on proclaim for ipad. Can load slides in other modes, but if you try the notes mode then it will not load.
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Background "tab" Missing
I am just getting started with Proclaim. I watched a video on changing the background of a slide, but when I went to try it out on a presentation I was working on, the blue "Background" title was not available beside the Song Search bar. The only blue "tabs" available were "lyrics," "notes," and "signals." Any thoughts?…